SlideShare una empresa de Scribd logo
1 de 19
Social Media: Listening Holly Minch LightBox Collaborative www.lightboxcollaborative.com
Please make sure your speakers are ON!
GOALS TEAM & TOOLS LISTENING CONTENT CONVERSATION MEASUREMENT
GOALS TEAM & TOOLS CONVERSATION MEASUREMENT LISTENING CONTENT
[object Object],Listen Who are THEY listening to? WHAT are they talking about? WHERE are they talking?
[object Object],[object Object],[object Object],Start by listening
[object Object],Audience Are they engaged in social media? Is social media the best way to reach them? (And if so, which?)
Which social media?
Which social media?
Which social media?
the interwebs people  interested  in your issue social media influencers
the interwebs people  interested  in your issue social media influencers Your sweet spot
influencers their networks you
[object Object],How To Spot Influencers Ask your team Ask your networks Ask the interwebs
[object Object],Ask the interwebs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Content What do you have to say? Social media editorial calendar How does social media fit with your other communications activities?
Content Map your content to your work. One idea per post Ask questions to start conversations
For further information, visit lightboxcollaborative.com/we-share
www.lightboxcollaborative.com @LBCollab facebook.com/lightboxcollaborative Holding good ideas up to the light

Más contenido relacionado

La actualidad más candente

2014 Business of Farming Conference: Becoming Social Media Savvy Workshop
2014 Business of Farming Conference: Becoming Social Media Savvy Workshop2014 Business of Farming Conference: Becoming Social Media Savvy Workshop
2014 Business of Farming Conference: Becoming Social Media Savvy Workshop
asapconnections
 

La actualidad más candente (20)

Social Media for Advocates
Social Media for AdvocatesSocial Media for Advocates
Social Media for Advocates
 
First Class Social Media on an Economy Class Budget
First Class Social Media on an Economy Class BudgetFirst Class Social Media on an Economy Class Budget
First Class Social Media on an Economy Class Budget
 
Twitter Basics for Business
Twitter Basics for BusinessTwitter Basics for Business
Twitter Basics for Business
 
You Are A Brand, Blog Indiana 2009
You Are A Brand, Blog Indiana 2009You Are A Brand, Blog Indiana 2009
You Are A Brand, Blog Indiana 2009
 
5 Reasons Why Social Media is Important for Fundraising
5 Reasons Why Social Media is Important for Fundraising5 Reasons Why Social Media is Important for Fundraising
5 Reasons Why Social Media is Important for Fundraising
 
Social Media for Nonprofit Success
Social Media for Nonprofit SuccessSocial Media for Nonprofit Success
Social Media for Nonprofit Success
 
Social media outreach. Leveraging social to go beyond blogging
Social media outreach. Leveraging social to go beyond bloggingSocial media outreach. Leveraging social to go beyond blogging
Social media outreach. Leveraging social to go beyond blogging
 
Twitter for trainers
Twitter for trainersTwitter for trainers
Twitter for trainers
 
What I've Learned About Social Media
What I've Learned About Social MediaWhat I've Learned About Social Media
What I've Learned About Social Media
 
Social Media For Your Business
Social Media For Your BusinessSocial Media For Your Business
Social Media For Your Business
 
Tweet
TweetTweet
Tweet
 
Social Media Marketing Strategy 2014
Social Media Marketing Strategy 2014Social Media Marketing Strategy 2014
Social Media Marketing Strategy 2014
 
Presentation - How to enjoy Social Media happiness
Presentation  - How to enjoy Social Media happinessPresentation  - How to enjoy Social Media happiness
Presentation - How to enjoy Social Media happiness
 
Social Media and How You Can Use It Effectively
Social Media and How You Can Use It EffectivelySocial Media and How You Can Use It Effectively
Social Media and How You Can Use It Effectively
 
My Presentation to SFIMA Summit 2010 - Social Media Strategy, YouTube, and Vi...
My Presentation to SFIMA Summit 2010 - Social Media Strategy, YouTube, and Vi...My Presentation to SFIMA Summit 2010 - Social Media Strategy, YouTube, and Vi...
My Presentation to SFIMA Summit 2010 - Social Media Strategy, YouTube, and Vi...
 
2014 Business of Farming Conference: Becoming Social Media Savvy Workshop
2014 Business of Farming Conference: Becoming Social Media Savvy Workshop2014 Business of Farming Conference: Becoming Social Media Savvy Workshop
2014 Business of Farming Conference: Becoming Social Media Savvy Workshop
 
Self Empowerment Through Social Media
Self Empowerment Through Social MediaSelf Empowerment Through Social Media
Self Empowerment Through Social Media
 
Social Media Playbook
Social Media PlaybookSocial Media Playbook
Social Media Playbook
 
370 crisis comm 1
370 crisis comm 1370 crisis comm 1
370 crisis comm 1
 
Social Media Workshop
Social Media WorkshopSocial Media Workshop
Social Media Workshop
 

Similar a Social Media Listening

Your Church Online
Your Church OnlineYour Church Online
Your Church Online
churchjuice
 
Why Give a Tweet
Why Give a TweetWhy Give a Tweet
Why Give a Tweet
churchjuice
 

Similar a Social Media Listening (20)

Social Media by LightBox Collaborative
Social Media by LightBox CollaborativeSocial Media by LightBox Collaborative
Social Media by LightBox Collaborative
 
Social Media101
Social Media101Social Media101
Social Media101
 
What does it take to be effective on Twitter
What does it take to be effective on TwitterWhat does it take to be effective on Twitter
What does it take to be effective on Twitter
 
Social media 101
Social media 101Social media 101
Social media 101
 
Social Media 101 demo
Social Media 101 demoSocial Media 101 demo
Social Media 101 demo
 
Smsg with doug2015
Smsg with doug2015Smsg with doug2015
Smsg with doug2015
 
Social Media 101
Social Media 101Social Media 101
Social Media 101
 
2009 Social Media. The conversation has started...Where are you?
2009 Social Media. The conversation has started...Where are you?2009 Social Media. The conversation has started...Where are you?
2009 Social Media. The conversation has started...Where are you?
 
Targeting with Social Media
Targeting with Social MediaTargeting with Social Media
Targeting with Social Media
 
CKP2011 social
CKP2011 socialCKP2011 social
CKP2011 social
 
Your Church Online
Your Church OnlineYour Church Online
Your Church Online
 
Building and Enlivening Your Church Community Through Social Media
Building and Enlivening Your Church Community Through Social MediaBuilding and Enlivening Your Church Community Through Social Media
Building and Enlivening Your Church Community Through Social Media
 
Soroptimist Social Media
Soroptimist Social MediaSoroptimist Social Media
Soroptimist Social Media
 
Strategies for digital branding - 2nd class INSEEC London sept 2014
Strategies for digital branding - 2nd class INSEEC London sept 2014Strategies for digital branding - 2nd class INSEEC London sept 2014
Strategies for digital branding - 2nd class INSEEC London sept 2014
 
Social media workshop for Social Bussinesses at NESST network Romania 2012
Social media workshop for Social Bussinesses at NESST network Romania 2012Social media workshop for Social Bussinesses at NESST network Romania 2012
Social media workshop for Social Bussinesses at NESST network Romania 2012
 
Advanced Social Media by LightBox Collaborative
Advanced Social Media by LightBox CollaborativeAdvanced Social Media by LightBox Collaborative
Advanced Social Media by LightBox Collaborative
 
Special Olympics Missiouri Social Media Training
Special Olympics Missiouri Social Media TrainingSpecial Olympics Missiouri Social Media Training
Special Olympics Missiouri Social Media Training
 
Social Media For Market Research 02 2010b
Social Media For Market Research 02 2010bSocial Media For Market Research 02 2010b
Social Media For Market Research 02 2010b
 
Social Media and Archaeology: Where Does it Fit and Why Should We Participate?
Social Media and Archaeology: Where Does it Fit and Why Should We Participate?Social Media and Archaeology: Where Does it Fit and Why Should We Participate?
Social Media and Archaeology: Where Does it Fit and Why Should We Participate?
 
Why Give a Tweet
Why Give a TweetWhy Give a Tweet
Why Give a Tweet
 

Último

Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
ZurliaSoop
 

Último (20)

Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business Potential
 
WheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond InsightsWheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond Insights
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
 
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NSCROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
 
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book nowPARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book nowGUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTSDurg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
 
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service AvailableBerhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
 
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 UpdatedCannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 Updated
 
Buy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail AccountsBuy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail Accounts
 
PHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation FinalPHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation Final
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024
 

Social Media Listening

Notas del editor

  1. Explain purpose of this deck.
  2. SKDR – I know this isn’t the smoothest animation, but this is the best for now. NOTE: you cannot edit the large image
  3. This is overview of listening process
  4. Listen actively: don’t just hear what’s being said, but try to understand who’s saying what, who’s listening to who, who’s retweeting who? Whose voices are most respected? In other words, don’t just listen to the content, listen for what’s happening behind the conversation. Listen actively: Respond, answer questions, ask for follow up. In the right places: Where are you audiences? That’s where you need to be. Google Alerts – most basic tool to allow you to spot topics of interest Establish searches in your twitter tools to also you to monitor conversations Technorati is an Internet search engine used to search blogs.. It uses the author’s tags on the websites to categorize search results, while ensuring the recent results are displayed first. More importantly, Technorati rates each blog's "authority", which is the number of unique blogs linking to the blog over the last six months.
  5. Twitter also a platform for content that helps people make real changes in their lives The big joke on social media is that who cares what so and so had for breakfast, but this idea is about using social media media as a tool for food journaling, which is a proven strategy in weight loss and obesity prevention
  6. Professionals Community of peers
  7. Org presenting its face to folks who are interested but might not be part of the insider conversations Community of interest
  8. find ambassadors who can carry your message on your behalf, can bring people together with a common goal or change behavior through peer pressure. And if you want people Make it easy for people to share your content- lower the barriers to entry by putting a share button on your site, etc.
  9. SKDR – Couldn’t get gear animation to work because they only spin in one direction (middle one needs to spin opposite direction). Alternative animation on next slide. This is why social networks are so important. Need to establish relationships between these or animate to convey that your efforts turn the gears with your influencers, which turns the gears with their networks and that’s how to take social media to scale
  10. Orgs and individuals with juice on your issue. I think we need to give tips here – how will people find the answers to these questions?
  11. Twitter: Who to Follow: Upload Gmail, Yahoo, Hotmail contacts, LInkedIn contacts. PRO TIP: Upload your db to a Gmail account, then run that Gmail account through Twitter to see who’s on it. Don’t need to follow them all, but you now have a list of who in your world is on Twitter. Klout.com can tell you which of these folks is an influencer based on their scores across several categories Alltop.com provides a curated listing of influencers blogs by keyword. Worth checking for your keywords. PeerIndex.com. Similar to Klout, adds in authority by topic area, also takes Facebook into account. Back to Twitter: Assuming you’ve followed some folks, Twitter is now making suggestions under Who to Follow. FriendOrFollow.com. Export a spreadsheet with info on who you follow, who’s following you back, their followers. THIS IS ONGOING!
  12. Plug LightBox Ed Cal.
  13. Plug LightBox Ed Cal.