1. LAMONICA R. WILLIAMS
832-508-6832/832-326-1454
lrwill1@yahoo.com
18207 Blue Water Cove
Humble, Texas,77346
OBJECTIVE
To maintain a position that offers a challenge and opportunity for career advancement
SKILLS
 Linux, MS Office Applications, SQL, Access, Front Page, Oracle, PC troubleshooting
 Dispatch, Class A CDL (PSTX), Hazardous ,materials, Double/triple trailer, passenger
 Maintain and update department’s website. Proficient at multi-tasking Ability to organize
tasks, and maintain efficiency under high work demands.
 Maintain all billing and payments for Medical Licenses, Customer Service, Purchase
Orders, Billing and coding for company credit cards, Ten key, AP/AR, File Maintenance
 Quality Control, Problem Solving, Shipping & Receiving
EXPERIENCE
Quality Business Specialist/ Medical License Admin, Air Liquide 2007 - Present
 Maintain all medical licenses for all Bulk, Distribution, fill plants, food licenses,
medical devices, export certificates and maintain all registrations with the FDA.
 Quality Control of medical gas FDA Records and complying with FDA regulations
and procedures.
 Troubleshoot, dispatch, Microsoft Office (Word, Excel, Access, PowerPoint,
Outlook). Oracle, Data Entry, Matrix system, pivot tables, spreadsheets, Smart Capa
and Maximo trained
 Customer service, filing and record keeping, maintaining batch log books and
Certificates Of Analysis are within FDA guidelines and procedures
 Training new employees, Maintain medical qualifications to stay medically trained.
Clerk/Customer Service, Burnett Staffing/Manpower 2004-2007
 Data entry, Microsoft Office, Billing, Accounts Payable, file maintenance
 Dispatch, troubleshoot, shipping and receiving
 Customer service/clerical duties, Admin Assistant and receptionist duties
 Proofreading legal documents
OTR Driver, Swift Transportation 2002 - 2004
 Dispatch customer’s orders and pickups, transport shipments from coast to coast and
local. Transport doubles/triple trailer shipments.
 Shipping and Receiving
 Data entry, customer service, maintains records and logs, placard trucks and maintain
hazardous shipments.

2. Assistant Dispatcher, Mobile Mini 2000-2002
 Dispatch, Customer Service, Accounts Payable/ Accounts Receivables, Collections,
 Schedule customer pickups and deliveries, schedule work shifts
 Maintain driver’s logs and files. Maintain and update excels spread sheets and files in
system.
Service Specialist, Chase Bank 1998-2000
 Customer service, data entry, service customers accounts, collections
 Inbound call operator, maintain files, clerical duties.
Clerk/Driver, Houston Ind. School District 1994-1998
 General route assignments, dispatch, customer service
 Clerical duties, assistant to facility manager.
EDUCATION
ITT Technical Institute June 2007
 AA, Information Technology
 Success Institute Of Business May 1998
References upon Request