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We’ve listened.
Now it’s time for you to tell us
your preferred funding option.




 Important information about
 your Council rates and services.

Contact Us   Lake Macquarie City Council phone: 02 4921 0333 fax: 02 4958 7257
             web: www.lakemac.com.au email: council@lakemac.nsw.gov.au post: Box 1906 HRMC NSW 2310
             Designed by Lakemac Print.
MAYOR’S                                                          RECENT
    INTRODUCTION                                                     ACHIEVEMENTS
                           Council is considering                    Lake Macquarie City Council achieved 83%
                           making an application to                  of its Operational Plan targets last financial
                           the Independent Pricing and               year (2010/2011), with major highlights being
                           Regulatory Tribunal (IPART)               environmental works on 26 sites around the
                           for a special rate variation to           City, completion of the Fernleigh Track to
                           secure the funding our City               Belmont, and receiving a national award for
                           and community will need for               climate change adaptation programs.
                           future works and services.                The final stages of the Fernleigh Track officially opened
    Our aim is to provide the best possible services to our          in April, and the 15km route now links Adamstown
    community while remaining financially sustainable into            to Belmont. It has become one of the region’s most
    the future.                                                      popular shared pathways.

    Council has managed to balance its budget for many               Council was named 1 of 6 Climate Change Adaptation
    years, but with each passing year this has become                Champions from around Australia for the steps we
    increasingly difficult. It is clear that ‘business as usual’ is   have taken to prepare for the impact of climate change.
    no longer an option and that we need to change the way           Since 2007, Council has actively researched and taken
    we fund our assets and services, or go down the path of          action to adapt to predicted changes, with a priority on
    making some serious cuts.                                        the effects of sea level rise and increased flooding.
                                                                     Families are taking advantage of the now complete
    Council undertakes extensive community consultation
                                                                     Lake Macquarie Variety Playground, which boasts a
    each year as we develop our operational plans
                                                                     flying fox, climbing structure, amenities building, and
    and delivery programs. We have undertaken more
                                                                     cafe. The playground has special features for children
    consultation in 2011 as we look to confirm which
                                                                     with disabilities, and continues to be one of the most
    services you value the most, and try to strike the right
                                                                     loved attractions in our City.
    balance between the services you want and those you
    are willing to pay for through your rates.
    Many people attended the series of Securing our Future
    community workshops held in July, joined our online
    forum, and used our budget allocator tool over recent
    months. Most participants were reluctant to see cuts
    to services or the sale of Council assets to fund budget
    shortfalls. Indeed, many indicated they would be happy
    to see an increase in rates to maintain or improve the
    services and assets they value, so long as the increase
    was reasonable.
    Based on this feedback, Council has developed
    three funding options to present to the community for
    consideration.                                                   Lake Macquarie’s biggest and best skate park is also
    These options, explained on pages 6-13, have been                proving very popular. The new park in Chapman Oval,
    based on community priorities identified through the              Swansea, was officially opened in March. The 60m
    Securing our Future consultation. The options also               long skate park was designed in collaboration with
    respond to the community’s vision as reflected in our             local users.
    10 Year Community Plan.                                          Council’s inaugural Living Smart Festival attracted a
                                                                     crowd of 8,000 to Speers Point Park last year. The
    We are asking you to tell us which of these three options
                                                                     event is an educational and inspirational celebration of
    you prefer. We will use the results of feedback from the
                                                                     sustainable living through music, dance, performance,
    community to determine the level of rate increase we will
                                                                     workshops, art, fashion, and food. This year’s event will
    seek from IPART. The final decision on whether Council
                                                                     be held on Saturday 19 November and will feature the
    can increase its rate income will be made by IPART in
                                                                     Hunter Valley Electric Vehicle Show.
    June next year.
    I urge you to take the time to read the information
    contained in this brochure and tell us your preferred
    option. Your feedback will have an effect on the future of                       Lake Macquarie City Council recently
    Council and the City of Lake Macquarie.                                          won a Local Government Award for
                                                                                     Excellence in Financial Reporting for
    Councillor Greg Piper                                                            the presentation of our 2009/2010
    Mayor of Lake Macquarie                                                          Financial Statements.




2
WHAT YOU NEED TO KNOW




People who live in Lake Macquarie value a quality lifestyle,      This booklet explains three funding options Council has
based around our beautiful lake, coastline, and bushland.         developed in consultation with the community.
For Council, delivering this quality of life comes down
to maintaining and improving our assets – our natural                Option 1:
environment, as well as our community infrastructure –               Reduce Services – Maintain Rates
our roads and cycleways, sporting and cultural facilities,
parks and playgrounds, and vibrant town centres.
                                                                     Option 2:
This vision is captured in our 10 Year Community Plan,               Maintain Services – Increase Rates
which sets out our shared goals and aspirations for
the future.
                                                                     Option 3:
While we are committed to this vision, like many other
councils in NSW we face financial pressures. Rising costs             Improve Services – Increase Rates
and limits to our income mean that without securing
additional funds, Council can no longer deliver the services      We’re inviting you to find out about each option,
and infrastructure our community needs and expects.               and tell us which one you prefer.




WHAT WE ARE ASKING YOU TO DO
                    Find out why Council is looking to increase rates                                               see page 4
  STEP
    1
                    Find out about the financial challenges facing Lake Macquarie, and why Council is seeking feedback on a
                    rate increase now. Read about what Council has been doing to improve our financial situation and reduce
                    the burden on ratepayers.
                    We explain how our rates and other fees and charges work, and how they compare to those of similar
                    NSW councils.


                    Understand the three funding options                                                            see page 6
  STEP
    2
                    Read about the three options and what they mean for you. You can use our calculation tables to
                    understand how each option will impact on your rates.




                    Tell us your preferred option                                                                  see page 16
  STEP
    3
                    Once you’ve decided which option you think is best, tell us!
                    See the back page of this booklet for details of how to register your choice by post, online, or at one of
                    our community forums in November.




Important information about your Council rates and services                                                                      3
OUR CURRENT SITUATION
    In past years, Council has consistently delivered balanced                           WHAT IS RATE PEGGING?
    budgets. However, cost increases have meant we have                                  Rate pegging is the percentage limit by which all
    had to draw on the City’s asset replacement reserves to                              councils in NSW may increase the total income they
    achieve this result. The reality is, our operating deficit will                       will receive from rates. The rate peg is set annually by
    continue to increase in years to come unless changes can                             the Independent Pricing and Regulatory Tribunal of
    be made. If things stay the same, a $132M budget deficit                              NSW (IPART). The rate peg amount for the 2011/12
    is projected over the next 7 years.                                                  financial year is 2.8%.
    Current economic and legislative conditions – rate pegging,
    cost shifting from other levels of government, and increasing                     ratepayers. This includes establishing LakeMac Enterprises,
    costs – have all restricted our ability to meet existing and                      which has a strong focus on providing services to other
    emerging community priorities from current income.                                NSW councils. It is anticipated that LakeMac Enterprises
    Council has an extensive asset base, valued at over $2                            can generate in excess of $1M for Lake Macquarie City
    billion. Most of this is infrastructure used for the delivery of                  Council within 5 years.
    services for the community, including roads, bridges, drains,
    buildings, and parks. These assets deteriorate over time                          Why is Council looking to
    and eventually require replacement. As Council has not had                        increase rates now?
    sufficient funds to maintain and replace its infrastructure, a                     To achieve financial sustainability and manage the
    backlog of works has built up. The current estimated cost to                      community’s infrastructure, we either need to increase
    bring the infrastructure up to a satisfactory standard is $67M.                   our income by increasing rates, or reduce our expenditure
    Deteriorating infrastructure is a major issue for local                           by decreasing the level of services we provide to our
    government across Australia. In 2006, the total                                   community.
    infrastructure backlog for all NSW councils was estimated at
                                                                                      If NSW councils want to increase rates beyond the rate
    $6.3 billion.
                                                                                      peg amount they have to apply to IPART for a special rate
    Faced with these challenges, Council has first looked at                           variation, and in doing so must demonstrate extensive
    ways to save money and increase income.                                           consultation and significant support from the community.
                                                                                      Securing our Future is a 6-month consultation process
    How do we know Council is efficient?                                               Council is conducting with a view to making an application
    Council commenced a comprehensive Service Review in                               to IPART in 2012. Applications close on 24 February 2012
    2009, which demonstrated that our operations are already                          for rate increases commencing in the 2012/13 financial year.
    lean. This analysis is supported by the Division of Local
    Government’s comparative data, which shows that our                               You can find out more about Council’s financial
    expenses per capita from continuing operations are below                          management by visiting www.haveyoursaylakemac.
    the average for NSW councils.                                                     com.au/securingourfuture and downloading our
                                                                                      information sheets on Services, Revenue and Expenditure,
    Council made approximately $4M in savings and                                     Sustainability, Efficiency and Enterprise, and Assets.
    improvements across the organisation as a result of the
    review. By changing our purchasing practices we saved
    $2.4M. The total benefit of the service review is estimated to
    be $10M to $14M, achieved through efficiencies, savings,
                                                                                      HOW OUR
    and additional income.
                                                                                      RATES COMPARE
     2009/2010 AVERAGE EMPLOYEE COST PER CAPITA                                       Our rate revenue per capita is low in comparison to similar
    $700                                                                              NSW councils. This is despite having a larger population to
    $600
                                                                                      service than most of our comparable councils except for
                                                                                      Wollongong, whose rates are much higher.
    $500

    $400

    $300                                 $642
                                          $642
                          $527
                           $527                    $540
                                                    $540
           $473
                                                                                       2009/2010 TOTAL RATE REVENUE PER CAPITA
            $473
    $200                                                         $438
                                                                  $438
                                                                            $384
                                                                             $384

    $100

      $0                                                                              $600
                                                                               e
              ffs         as tle           aven      eed           gong    Lak arie   $500
           Co our      wc             oalh        Tw          llon
              rb     Ne             Sh                      Wo               cqu      $400
           Ha                                                             Ma
                                                                                      $300
                                                                                                              $534
                                                                                                              $534                                    $531
                                                                                                                                                      $531
                                   Group 5 Councils                                   $200     $383
                                                                                               $383
                                                                                                                             $451
                                                                                                                             $451       $441
                                                                                                                                        $441
                                                                                                                                                                    $371
                                                                                                                                                                    $371
                                                                                      $100
    *Note: Group 5 is a collection of councils throughout NSW – they are deemed         $0
    comparable as regional councils, part of an urban centre with a population over                                                 n                     ng      e
                                                                                                  ffs
                                                                                               Co our          ast
                                                                                                                  le          ave          eed
                                                                                                                                                       ngo     Lak arie
    70,000, and predominantly urban in nature, as determined by the Division of                            wc             oalh          Tw          llo         cqu
                                                                                                  rb     Ne             Sh                       Wo            Ma
    Local Government.                                                                          Ha
                                                                                                                       Group 5 Councils
    What is being done to develop
                                                                                      Source for tables above and left: Division of Local Government, Comparative
    new income streams?                                                               Information on NSW Local Government Councils 09/10 - DLG Snapshot
                                                                                      of NSW Councils.
    Council is developing a range of entrepreneurial activities
                                                                                      Australian Bureau of Statistics, Population Estimates by Local Government Area,
    to generate additional revenue and reduce the burden on                           2001 to 2010.




4
HOW OUR RATES COMPARE
 2009/2010                                                                                   2009/2010
 RESIDENTIAL - AVERAGE RATE PER ASSESSMENT                                                   BUSINESS - AVERAGE RATE PER ASSESSMENT




               ffs                       ave
                                            n          ed             ng        e
            Co our         ast
                              le
                                                   Tw
                                                      e            ngo       Lak arie
               rb       wc           oalh                       llo           cqu
            Ha        Ne           Sh                        Wo            Ma                               ffs               le               n           ed                  ng       e
                                                                                                         Co our           ast               ave           e                          Lak arie
                                                                                                                        wc           oalh              Tw               ngo
                                                                                                         Ha
                                                                                                            rb      Ne             Sh                             Wo
                                                                                                                                                                     llo              cqu
                                                                                                                                                                                    Ma
                                 Group 5 Councils
                                                                                                                             Group 5 Councils


Division of Local Government analysis shows that while our                                 Keeping our business rates at an affordable level is an
residential rates are below average in comparison with the five                             important way that Council supports local enterprise
councils we are grouped with, our business rates are much                                  and encourages employment close to the places we
lower. In fact, they fall well below the NSW State average.                                live. However, this analysis indicates an argument for a
                                                                                           reasonable increase to bring Lake Macquarie’s business
Source: Division of Local Government, Comparative Information on NSW
Local Government Councils 09/10 - DLG Snapshot of NSW Councils.
                                                                                           rates in line with the average business rates for our
Australian Bureau of Statistics, Population Estimates by Local Government Area,
                                                                                           comparable councils.
2001 to 2010.




HOW OUR RATES WORK                                                                        Sustainability Levy
                                                                                          Currently the ordinary rate includes a special variation known
Council rates are determined in accordance with the                                       as the Sustainability Levy. This Levy was introduced in July
provisions of the Local Government Act 1993. This legislation                             2009 to fund environmental projects, including continuation
provides the mechanisms to calculate rates and limits the                                 of lake water quality improvement works. The Levy finishes
income councils can derive from rates.                                                    in 2014. See page 14 for further detail.
Each property in Lake Macquarie falls into 1 of 4 categories                              Domestic Waste Management Charge
for rating purposes depending on the land use of the
property.                                                                                 The domestic waste management charge is an annual
                                                                                          charge for waste services that is listed as a separate amount
These categories are residential, business, farmland, and                                 on your residential or farmland rates notice.
mining. Council decides which category your property should
be in based on its land use.                                                              It includes a levy charged by the state government.
                                                                                          Most NSW councils have to pay the levy, which they then
Rates are calculated annually, and include the ordinary rate                              have to pass on to ratepayers on a fee for service basis.
and annual charges. The ordinary rate includes a flat base                                 Councils are not permitted to make a profit or loss.
amount, plus an ad valorem amount, which is based on
the value of your land. The ordinary rate also includes the                               In 2011/12 this charge is $349.00 for Lake Macquarie.
Sustainability Levy.                                                                      For this, residents get a weekly kerbside collection, a
                                                                                          fortnightly recycling collection, bi-annual bulk waste
Land valuation is conducted every 3 years by the NSW Valuer                               collections, eWaste drop offs, and clean-out services for
General. The land value does not include the value of your                                the disposal of chemicals, sharps and oils. Awaba Waste
house, buildings, or other improvements to the land. Council                              Management Facility is also partly funded through this
uses this figure to calculate the ad valorem amount to reflect                              charge. In 2012/13 the charge will be $370.50.
any changes in the value of your land.
                                                                                                                                        RATE CATEGORIES
 ORDINARY RATE (includes Sustainability Levy)                                                                            Residential              Business      Farmland            Mining

 Base Amount                       A flat rate that applies to all rateable properties. In 2011/12 this is $475.06 per                   ✓                ✓                 ✓             ✓
                                   residential property.
 Ad Valorem (land value)           A variable rate based on the value of your land. In 2011/12 for a residential                        ✓                ✓                 ✓             ✓
                                   property with a land value of $210,500, this is $474.90.

 ANNUAL CHARGES                                                                                                          Residential              Business      Farmland            Mining

 Domestic Waste                    A flat rate calculated annually on a cost recovery basis. In 2011/12 this is                          ✓                ✗                 ✓              ✗
 Management Charge                 $349.50 per property. In 2012/13 this will be $370.50.
 Commercial Waste Charge           A flat rate calculated annually. In 2011/12 this is $320.00 per property.                             ✗                ✓                 ✗             ✓
                                   In 2012/13 this will be $362.00.


Some properties not on mains sewerage may also pay an effluent removal charge.
For more information about our rates and charges, and how they are calculated, visit www.lakemac.com.au/council/rates



Important information about your Council rates and services                                                                                                                                     5
Option 1: Reduce Services – Maintain Rates
     Average residential and business rate increase each year over 7 years: 3% rate cap only. 3% is the expected
     rate cap to be set annually by IPART. If the actual percentage set by IPART is lower in the 7 years, then further reductions
     in spending will be required.


    This option will see a dramatic difference in community infrastructure and services over the
    next 7 years. With income restricted by the rate peg, Council will need to make some big
    changes to meet rising costs and achieve a balanced budget.




    Reduction in maintenance of our City’s                             Reduction in environmental programs
    assets and infrastructure                                          and works
    $20.8M will be saved over 7 years through a major                  The Sustainability Levy will not be extended beyond 2014.
    reduction in city infrastructure maintenance. Without              As a result there could be a decline in the quality of our
    regular maintenance, the quality of our infrastructure and         lake, coastline, and bushland. Vegetation maintenance
    environment will decline over time, and more expensive             programs for our foreshore reserves and for bushfire
    reactive and emergency work may be needed.                         management will be affected. Environmental works and
                                                                       programs, such as lake water quality programs, will reduce
    Consequences could include:
                                                                       significantly, as will programs to minimise pollution, waste
    • Longer response times for requests for graffiti removal,          generation, and resource consumption.
      tree lopping, and vandalism repairs.
    • Less frequent mowing, weed removal and spraying,                 Closure of major community facilities
      gutter cleaning, and litter collection. This would result in a   To save money, Council will need to close a number of
      reduction in standards for users. For example, the grass in      major facilities. In 2012/13 the Lake Macquarie Performing
      our parks and playing fields could be longer. Our wetlands        Arts Centre and 2 pools will close. One pool will be put
      could also become choked with weeds and litter.                  out to contract for management. Libraries will be open for
    • Safety and environmental hazards may increase, for               reduced hours initially, then 5 libraries will close between
      example trip hazards, unsafe trees, bushfire hazards, and         2013/14 and 2014/15. This will save $24M over 7 years.
      soil erosion.
                                                                       Reduced construction and maintenance of
    Roads and drainage works reduced                                   footpaths, cycleways, and traffic facilities
                                                                       Our construction program for new footpaths, cycleways,
                                                                       and traffic facilities will reduce by $4M over the 7 years. In
                                                                       addition, no new boat ramps or jetties will be constructed,
                                                                       saving $2.3M over 7 years.

                                                                       Reductions in service levels across the
                                                                       City and loss of 123 Council staff
                                                                       Staffing reductions across all areas of Council will occur,
    With $24.1M less budgeted for roadworks, such as kerb              saving $42.6M over 7 years. With reduced staffing,
    and guttering and resealing, the quality of our roads will         response times for service requests and turnaround times
    decline to a ‘fair’ condition within 10 years.                     for processing development applications will be longer.
    The budget for replacement of failed drainage systems
    and flood mitigation measures will reduce by $3.9M over
    7 years. This will make it harder for our drainage system to
    cope with major flooding events.




6
The Economic Development Department would be                      Limited new capital projects
disbanded, including closure of the Visitor Information           New capital expenditure over the 7 years will be limited
Centre at Swansea. One staff position would be created            to $240M. While Glendale Transport Interchange and
to assist employment generating development proponents            the Lake Macquarie Waste Strategy will be funded, town
with site identification and approval processes, with a            centre upgrades for Cardiff, Charlestown, Belmont, Toronto
second position created to assist in facilitating events that     Morisset, Warners Bay, Glendale, Swansea and Mount
attract visitors to the City. This would effectively reduce       Hutton will not go ahead under Option 1.
staffing for Economic Development from 7.4 to 2 full time
equivalent staff.
                                                                  Financial Outcomes
Under Option 1 only about 77% (8,500 of the 11,000)               Council will continue to experience an operating deficit over
service requests we receive each year will be completed.          the 7-year period. The current $15.8M operating deficit
Requests that will be delayed or not carried out include          would reduce to $8.5M by 2018/19. Council’s maintenance
footpath repairs, road patching, and graffiti removal.             and infrastructure backlog will increase significantly.



 Option 2: Maintain Services – Increase Rates
  7.7% average residential rate increase each year (including 3% rate cap)
  9.9% average business rate increase each year (including 3% rate cap)


This option will see Council services stay largely the same as they are now, with minimal
improvements or upgrades. However, the increase in income will not be enough to
maintain the condition of all our City assets and infrastructure, and the quality of our roads
will continue to decline, then hold in the ‘good’ range.




Funding maintained for maintenance of                             Drainage maintained
our City’s assets and infrastructure                              Current funding for replacement of failed drainage will be
Under this option, the maintenance of the City’s                  maintained, enabling Council to replace approximately 30%
infrastructure will continue to be funded at current levels for   of drainage that fails.
the next 3 years.
                                                                  Environmental programs and
In 2015/16 the annual maintenance program will increase by
approximately $1.5M per year until 2018/19. This will add         works maintained
a total of $6M to infrastructure maintenance over the next
7 years. This increased spending will only keep pace with
inflation and an increase in the number of assets we have
to maintain. Requests for footpath repairs, road patching,
weed removal, plumbing repairs, and signage replacement
can continue to be responded to in a timely manner.

Road condition declines
Option 2 does not provide funds to stop the declining
                                                                  Sustainability works and programs will continue beyond
quality of our roads. Although an additional $16M will be
                                                                  2014/15, when the Sustainability Levy finishes. Continuing
allocated over 7 years, this funding will only keep pace with
                                                                  programs include bushland and foreshore rehabilitation
rising cost increases. This means that the average condition
                                                                  projects, and lake water quality improvement programs.
of our roads will continue to decline for the next few years,
                                                                  See page 14 for details.
but will then hold in the ‘good’ range.




Important information about your Council rates and services                                                                      7
Community facilities remain open                                With the right levels of staff, we intend to maintain our
    Rate increases under Option 2 will allow Council to keep the    current turnaround times for processing development
    Lake Macquarie Performing Arts Centre and pools open.           applications.

    Libraries will remain open in the short term; however,          In addition, Ranger staffing will be increased, including
    funding levels have been set at the same amount as              weekend shifts and after hours services. Additional Ranger
    2011/2012 budget. This means that as costs increase             patrols on weekends will improve response times to
    over time, levels of service and stock will need to decrease    requests, and patrols and enforcement activities will be
    to ensure the service can be provided within the budget         increased during normal hours. The community will benefit
    available. Consequently, reductions in opening hours, staff,    from increased monitoring and enforcement of public health
    book stock, and service points will be considered.              and environmental standards.

    Lake Macquarie Art Gallery will have all internal lights
    changed to meet new environmental legislation at a cost of
    $82,150.

    Sporting and recreation facilities –
    minimal improvements
    Our pools will not be upgraded to standards reflected in
    Council’s Pool Service Delivery Model. For example, the
    proposed water play zone at Speers Point will not be
    delivered under Option 2.                                       New capital projects
    Our pools will have resuscitation equipment and disability      Total new capital expenditure over the 7 years will be
    hoists upgraded at a cost of $140,200 over 7 years.             $269M. Town centres will not be upgraded under Option 2.
                                                                    The Glendale Transport Interchange and the Lake
    Current staffing levels maintained and                           Macquarie Waste Strategy will be funded.
    frontline staff increased
    While Council will continue to find efficiencies in the way       Financial
    we operate, current levels of staff will be maintained across   Council will continue to experience an operating deficit
    all areas of Council. Maintaining staff levels means we         until 2016/17, with an expected surplus of up to $5M in
    can continue to respond in a timely manner to the 11,000        2018/19. The City’s infrastructure backlog of $67M will
    maintenance requests we receive each year.                      only be partially addressed. Increased funding for roads, for
    Current Economic Development staffing will be retained.          example, only maintains roads at a ‘good’ condition in the
                                                                    future due to increasing costs.



    RATING THE CONDITION OF OUR ROADS




    The following index is provided to assist in describing the condition of our roads:
    1. Excellent condition                                          4. Fair
    No surface defects, smooth surface.                             Rough surface, major cracking.
                                                                    Significant renewal/upgrade required.
    2. Very good
    Minor cracking.                                                 5. Poor
    Minor maintenance required.                                     Extensive surface and structural failure.
                                                                    Requires replacement or removal.
    3. Good
    Noticeable cracking, surface defects.                           Information about each of Council’s roads is stored in a
    Planned maintenance required.                                   pavement management system, which allows us to track
                                                                    the history of each road’s condition, any treatments, and
                                                                    predict future condition.



8
Option 3: Improve Services – Increase Rates
  9.8% average residential rate increase (including 3% rate cap)
  12.8% average business rate increase each year (including 3% rate cap)


Under this option the community will see much of their vision as outlined in the 10 Year
Community Plan come to life. Option 3 is designed to deliver on priorities identified through
community consultation, and is based on what people have said they want to see more of,
or wish to see maintained or improved. The increased funding will allow Council to improve
levels of service to the community and support an additional program of works for roads,
pools, libraries, sports centres, parks and playgrounds, and upgrades to town centres.




Improvements in maintenance of our City’s                      Environmental programs and
assets and infrastructure                                      works maintained
Funds will be injected into infrastructure renewal and         Sustainability works and programs will continue beyond
maintenance across the City, with an additional $15M over      2014/15, when the Sustainability Levy finishes. See page 14
the 7-year period.                                             for more detail.
This will significantly improve the standard of maintenance
and overall appearance of the City. Response times for         Existing community facilities upgraded
maintenance requests will be reduced including vandalism       and new facilities built
repairs, pothole patching, and drainage clearing.
Regular services such as litter removal, street sweeping,
and toilet cleaning will be conducted more frequently.
This amount allows for an increase in the number of assets
in the City over 7 years and recognises that maintenance
costs and community expectations change over time.

Roads and drainage improved
                                                               Rate increases under Option 3 will allow Council to keep
                                                               the Lake Macquarie Performing Arts Centre and pools
                                                               open. Council will also implement recommendations from
                                                               the Library Service Delivery Model, which proposes 2 new
                                                               libraries at Morisset and Glendale, costing $7.4M.
                                                               Lake Macquarie Art Gallery will be extended to incorporate
                                                               seminar rooms and the sculpture park will be extended in
                                                               the gallery grounds.
Under Option 3, the condition of our roads is expected         The community will also benefit from:
to reach the ‘very good’ range within the next 10 years
                                                               • Rathmines Community Hall kitchen upgrade
through a program of targeted renewal. This will be
achieved through a $42M investment over the next 7 years       • Renovation of Lambton Colliery, Redhead Community
in programs for road reconstruction and resurfacing.             Buildings
Funding will be available to upgrade drainage infrastructure   • Refurbishment of the Sugar Valley Neighbourhood Centre
and replace drainage that fails.
                                                               • A new amenity block at Warners Bay foreshore




Important information about your Council rates and services                                                                 9
Sporting and recreation facilities improved                     New Youth and Aboriginal Programs
                                                                     Additional youth and Aboriginal programs will be delivered in
                                                                     partnership with relevant organisations.

                                                                     Current staffing maintained and frontline
                                                                     staffing increased
                                                                     Current staffing levels will be maintained and in addition,
                                                                     Ranger staffing will be increased as per Option 2.

     Under Option 3, $20.4M will be provided over 7 years            New capital projects
     to redevelop our pools according to recommendations             New capital expenditure over the 7 years will increase to
     in Council’s Pool Service Delivery Model. This includes         $326M, and includes the works detailed above.
     redevelopment of Charlestown Pool and a new water play          In addition a program to upgrade town centres will be
     zone at Speers Point.                                           developed. $7M will be allocated over 7 years for upgrades
     Our sport and recreation facilities will be improved and        in 9 locations: Cardiff, Charlestown, Belmont, Toronto
     extended across the City:                                       Morisset, Warners Bay, Glendale, Swansea and Mount
     • Sportsground improvements to playing surfaces,                Hutton.
        lighting, amenities, and car parks across the City           The Glendale Transport Interchange and the Lake
        ($6M over 7 years)                                           Macquarie Waste Strategy will be funded.
     • Additional sporting fields at Edgeworth (funded in part
        by developer contributions) ($5.3M)                          Financial
     • Continued implementation of:                                  Council will continue to experience a small operating deficit
        - Cameron Park Master Plan – Sports Fields and Parks         until 2016/17, with a surplus of up to $7M in 2018/19
          (funded in part by developer contributions)                projected. Option 3 addresses the $67M infrastructure
          ($7.6M over 5 years)                                       backlog with roads ($30M backlog) improved and funding
        - Speers Point Park Master Plan ($1.1M over 4 years)         for future drainage renewals are provided.
        - Toronto Foreshore Master Plan including new play
          equipment




     HOW WERE THESE OPTIONS DEVELOPED?




     The funding options were developed based on our 10 Year Community Plan, as well as input gathered through the Securing
     our Future consultation. Securing our Future is a 6-month community engagement process to raise awareness and consult
     the community about Council’s financial sustainability. Between July and September this year, more than 400 people
     attended forums held across the City. Council’s consultation website www.haveyoursaylakemac.com.au was also used
     to gather community feedback through an online forum. Input was also sought from a community working group of 24
     randomly selected yet demographically representative residents across all wards.
     Forum participants were asked to identify which Council assets and services they valued most and would prioritise for future
     funding. Our roads and cycleways, domestic and commercial waste collection, environmental programs – especially lake and
     foreshore management, libraries, and park facilities were shown to be highly valued.
     Results of the community engagement informed development of the three options Council is now presenting to the
     community for consideration.




10
THE THREE OPTIONS AT A GLANCE
                 Option 1                                              Option 2                                              Option 3
KEY FEATURES     • Services significantly reduced                       • Services largely maintained                         •   Services improved
                 • Condition of our assets declines                    • Condition of our assets maintained at current       •   Delivers on 10 Year Community Plan
                 • Rates increase only by rate peg amount set            rates of decline initially, then will hold          •   Condition of our assets improves
                   annually by IPART                                   • Average residential rates increase 7.7% pa          •   Program of infrastructure renewal
                 • Average residential rates increase 3% pa            • Average business rates increase 9.9% pa             •   Average residential rates increase 9.8% pa
                 • Average business rates increase 3% pa                                                                     •   Average business rates increase 12.8% pa
INFRASTRUCTURE   A reduction of $20.8M over 7 years for                Increased by $6M over 7 years to maintain             Increased by $15M over 7 years to ensure Council
MAINTENANCE      maintenance of City infrastructure                    maintenance standards and response times              assets are well maintained and useful over their
                                                                                                                             predicted life
BOAT RAMPS       No new boat ramps or jetties constructed, saving      Current levels maintained                             Current levels maintained
& JETTIES        $2.3M over 7 years
DRAINAGE         $3.9M reduction over 7 years for replacement of       Current funding levels maintained, enabling           Funding available to replace drainage that fails
                 failed drainage infrastructure and construction of    approximately 30% of drainage infrastructure that
                 flood mitigation measures                              fails to be replaced
ROADWORKS        $20.4M reduction over 7 years for sealing             An additional $16M over 7 years for reconstructing    An additional $42M over 7 years for reconstruction
                 gravel roads, new kerb and gutter, resealing and      and resurfacing roads                                 and resurfacing
                 reconstruction of paved roads                         Average road condition continues to decline           Road condition increases to ‘very good’ range in
                 Average road condition falls from ‘good’ to ‘fair’    for the next few years but then remains in the        10 years
                 within 10 years                                       ‘good’ range
ENVIRONMENT &    Reduced maintenance program for natural               Sustainability Levy becomes part of rate base         Sustainability Levy becomes part of rate base
SUSTAINABILITY   vegetated areas including foreshore reserves          Continuing projects include bushland rehabilitation   Continuing projects include bushland rehabilitation
                 and bushfire protection. From 2014/15 reduced          projects, lake water quality programs, foreshore      projects, lake water quality programs, foreshore
                 environmental works including lake water quality      rehabilitation projects                               rehabilitation projects
                 programs and foreshore rehabilitation projects,
                 saving $14.4M over 7 years
LIBRARIES &      Reduced opening hours for all libraries. 2 library    Maintain budget at current level, which will result   $7.4M over 7 years to implement the Library
CULTURAL         closures in 2013, saving $713,000, and 3 further      in a gradual reduction in stock and service points    Service Delivery Model including new libraries at
ACTIVITIES       libraries close in 2014, saving $750,000                                                                    Morisset and Glendale
                 Total saving over 7 years of $8.6M                                                                          Art Gallery extension
POOLS            1 pool will close in 2012, saving $3M over 7 years,   Upgraded CPR and other equipment                      $20.4M over 7 years to upgrade pools
                 and 1 pool will be put under contract management,     Pools not upgraded                                    Redevelopment of Charlestown Pool and water
                 saving $3.9M over 7 years                                                                                   play zone at Speers Point
                 In 2013 a further pool will close, saving $2.4M
                 over 6 years
PARKS &          Reduction of $536K over 7 years                       Funding and level of service maintained               $0.8M over 7 years to improve park furniture
PLAYGROUNDS                                                                                                                  across City
                                                                                                                             New play equipment at Toronto foreshore at
                                                                                                                             $750K
FOOTWAYS &       $4M reduction over 7 years for construction of        Current levels maintained                             $3.5M over 7 years for construction of new
CYCLEWAYS        new footpaths, cycleways, and traffic facilities                                                             footpaths and cycleways

COUNCIL STAFF    Reduction of 123 Council staff across all areas,      Increase in Ranger staff - increased patrols,         Increase in Ranger staff - increased patrols,
                 saving $42.6M per year                                improved response times, improved public health,      improved response times, improved public health,
                 The Economic Development Department would             and environmental monitoring and enforcement          and environmental monitoring and enforcement
                 be disbanded
DEVELOPMENT      Longer turnaround times for DAs, reduced number       Current levels maintained                             Current levels maintained
APPROVALS        of planning studies, master plans, and area plans,
                 saving $0.4M per year
TOURISM          Changes to tourism funding including closure of       Current levels maintained                             Current levels maintained
                 the Visitor Information Centre at Swansea, saving
                 $3.8M over 7 years
TOWN CENTRE      Funding not included                                  Funding not included                                  $7M over 7 years to implement a program to
UPGRADES                                                                                                                     upgrade town centres
NEW YOUTH AND    Funding not included                                  Funding not included                                  New programs in partnership with relevant
ABORIGINAL                                                                                                                   organisations
PROGRAMS
IMPROVED         Funding not included                                  Funding not included                                  $4.9M over 7 years for renovations, extensions,
COMMUNITY                                                                                                                    and construction works across the City
FACILITIES
FINANCIAL        • Maintenance and infrastructure backlog              • Maintenance and infrastructure backlog will be      • Maintenance and infrastructure backlog
                   significantly increases                                partially addressed                                   addressed
                 • Operating deficit continues with estimate of         • Operating deficit until 2016/17 then expected        • Operating deficit until 2016/17 then expected
                   $8.5M in 2018/19                                      surplus of up to $5M in 2018/19                       surplus of up to $7M in 2018/19
                 • New capital expenditure of $240M over 7 years       • New capital expenditure of $269M over 7 years       • New capital expenditure of $326M over 7 years
                 • Replacement capital expenditure of $268M over       • Replacement capital expenditure of $308M            • Replacement capital expenditure of $344M
                   7 years                                               over 7 years                                          over 7 years




Important information about your Council rates and services                                                                                                                        11
RESIDENTIAL RATES CALCULATOR
      Option 1: Reduce Services – Maintain Rates
                                                            2011/12    2012/13   2013/14   2014/15   2015/16   2016/17   2017/18   2018/19   Cumulative
      Increase on                                                       3.00%     3.00%    0.34%*     3.00%     3.00%     3.00%     3.00%
      Previous Year
      Rateable Value         Number of        Land Value
                             Properties   For Rates Calc
      $0 to $99,999              6,803         $50,000      $587.87     $17.64    $18.17     $2.18    $18.77    $19.34    $19.92    $20.51     $116.53
      $100,000 to $149,999      14,602        $125,000      $757.07     $22.71    $23.39     $2.81    $24.18    $24.90    $25.65    $26.42     $150.07
      $150,000 to $199,999      22,367        $175,000      $869.88     $26.10    $26.88     $3.23    $27.78    $28.61    $29.47    $30.36     $172.43
      $200,000 to $299,999      21,589        $250,000     $1,039.09    $31.17    $32.11     $3.86    $33.18    $34.18    $35.20    $36.26     $205.97
      $300,000 to $499,999       6,909        $400,000     $1,377.50    $41.33    $42.56     $5.12    $43.99    $45.31    $46.67    $48.07     $273.05
      $500,000 to $999,999       2,267        $750,000     $2,167.14    $65.01    $66.96     $8.05    $69.21    $71.28    $73.42    $75.63     $429.57
      $1,000,000 to                254      $1,500,000     $3,859.21   $115.78   $119.25    $14.34   $123.24   $126.94   $130.75   $134.67     $764.97
      $1,999,999
      $2,000,000                    27      $2,000,000     $4,987.26   $149.62   $154.11    $18.53   $159.27   $164.05   $168.97   $174.04     $988.58
      and greater




      Option 2: Maintain Services – Increase Rates
                                                            2011/12    2012/13   2013/14   2014/15   2015/16   2016/17   2017/18   2018/19   Cumulative
      Increase on                                                       9.75%     9.50%    6.00%*     5.50%     5.25%     4.75%     4.75%
      Previous Year
      Rateable Value         Number of        Land Value
                             Properties   For Rates Calc
      $0 to $99,999              6,803         $50,000      $587.87     $57.32    $61.29    $23.03    $40.12    $40.41    $38.48    $40.30     $300.95
      $100,000 to $149,999      14,602        $125,000      $757.07     $73.81    $78.93    $29.66    $51.67    $52.04    $49.55    $51.91     $387.57
      $150,000 to $199,999      22,367        $175,000      $869.88     $84.81    $90.70    $34.08    $59.37    $59.79    $56.93    $59.64     $445.32
      $200,000 to $299,999      21,589        $250,000     $1,039.09   $101.31   $108.34    $40.71    $70.92    $71.42    $68.01    $71.24     $531.94
      $300,000 to $499,999       6,909        $400,000     $1,377.50   $134.31   $143.62    $53.97    $94.02    $94.68    $90.16    $94.44     $705.19
      $500,000 to $999,999       2,267        $750,000     $2,167.14   $211.30   $225.95    $84.90   $147.91   $148.95   $141.84   $148.58   $1,109.43
      $1,000,000 to                254      $1,500,000     $3,859.21   $376.27   $402.37   $151.19   $263.40   $265.25   $252.59   $264.59   $1,975.67
      $1,999,999
      $2,000,000                    27      $2,000,000     $4,987.26   $486.26   $519.98   $195.39   $340.39   $342.79   $326.42   $341.93   $2,553.16
      and greater




      Option 3: Improve Services – Increase Rates
                                                            2011/12    2012/13   2013/14   2014/15   2015/16   2016/17   2017/18   2018/19   Cumulative
      Increase on                                                       9.80%     9.70%    9.00%*     7.75%     7.25%     6.75%     4.75%
      Previous Year
      Rateable Value         Number of        Land Value
                             Properties   For Rates Calc
      $0 to $99,999              6,803         $50,000      $587.87     $57.61    $62.61    $43.76    $58.27    $58.73    $58.65    $44.06     $383.69
      $100,000 to $149,999      14,602        $125,000      $757.07     $74.19    $80.63    $56.36    $75.04    $75.64    $75.53    $56.74     $494.12
      $150,000 to $199,999      22,367        $175,000      $869.88     $85.25    $92.65    $64.75    $86.22    $86.91    $86.78    $65.19     $567.75
      $200,000 to $299,999      21,589        $250,000     $1,039.09   $101.83   $110.67    $77.35   $102.99   $103.81   $103.66    $77.87     $678.19
      $300,000 to $499,999       6,909        $400,000     $1,377.50   $135.00   $146.71   $102.54   $136.54   $137.63   $137.42   $103.23     $899.06
      $500,000 to $999,999       2,267        $750,000     $2,167.14   $212.38   $230.81   $161.32   $214.80   $216.52   $216.20   $162.41   $1,414.44
      $1,000,000 to                254      $1,500,000     $3,859.21   $378.20   $411.03   $287.27   $382.52   $385.57   $385.01   $289.22   $2,518.82
      $1,999,999
      $2,000,000                    27      $2,000,000     $4,987.26   $488.75   $531.17   $371.24   $494.33   $498.27   $497.54   $373.76   $3,255.07
      and greater


     Business and farmland rates calculations for each option are also available.
     Visit www.haveyoursaylakemac.com.au/securingourfuture or contact Council on 4921 0333.
     The Cumulative column represents the total increase in rates payable over the 7-year period from 2011/12 to 2018/19.




12
HOW WILL A RATE INCREASE
AFFECT ME FINANCIALLY?
For residential ratepayers, with an average land value of $175,000, your
average yearly increase will be:                                                          Council offers a number of
 Option 1: $24.63 per year or $0.47 per week                                              options for ratepayers to tailor
                                                                                          their payments to manageable
 Option 2: $63.61 per year or $1.22 per week                                              amounts. For example, you can
                                                                                          arrange to pay in quarterly or
 Option 3: $81.10 per year or $1.56 per week                                              monthly instalments, and by
                                                                                          direct debit. Contact Council on
Residents can use the Residential Rates Calculator on the opposite page                   4921 0333 if you wish to discuss
to work out what a potential rate increase will mean in terms of dollars.                 payment plans for your rates.
Residents and business owners can use the tables below to understand the
year-to-year increases on a percentage basis.



SUMMARY OF RATE INCREASES
                Residential                         Option 1                        Option 2                        Option 3
                   2012/2013                            3.00%                           9.75%                           9.80%
                   2013/2014                            3.00%                           9.50%                           9.70%
                   2014/2015                           0.34%*                          6.00%*                          9.00%*
                   2015/2016                            3.00%                           5.50%                           7.75%
                   2016/2017                            3.00%                           5.25%                           7.25%
                   2017/2018                            3.00%                           4.75%                           6.75%
                   2018/2019                            3.00%                           4.75%                           4.75%


                   Business                         Option 1                        Option 2                        Option 3
                   2012/2013                            3.00%                          14.00%                          14.00%
                   2013/2014                            3.00%                          14.00%                          14.00%
                   2014/2015                           0.34%*                          7.50%*                         12.50%*
                   2015/2016                            3.00%                           6.00%                           9.00%
                   2016/2017                            3.00%                           5.25%                           7.50%
                   2017/2018                            3.00%                           4.75%                           6.75%
                   2018/2019                            3.00%                           4.75%                           4.75%

If IPART sets the rate peg higher than any approved rate increases for any year, then Council will adjust rates accordingly for
each option.



NOTES FOR TABLES: *In 2014/15 Council has an expiring special variation to general income that was granted for the
years 2010/11 to 2013/14 inclusive, for costs associated with environmental works as defined by Council in its special
variation 5 year works program. This special variation has come to be known as the Sustainability Levy.
The amount Council will be required to reduce its general income is $2,103,708 plus the equivalent cumulative proportion of
this increase from any general variation increases or special variation increases approved for the 2011/12 to 2013/14 rating
years inclusive. The reduced rate increase (0.34%) in 2014/15 for Option 1 reflects a reduction in environmental programs
and works after the Levy ceases. The estimated reduction in Council’s general income for each option in 2014/15 is as
follows: Option 1: $2,293,869; Option 2: $2,629,142; Option 3: $2,634,213.
As Council intends to continue with its environmental program, it is proposed to increase rate income in Options 2 and
3 for 2014/15 to enable these works to be funded. This increase in rate income is incorporated in percentage increases
for Options 2 and 3. The proposed percentage increase in rate income in 2014/15 that relates to the extension of the
environmental program is as follows: Option 2: 2.59% (which equates to an average of $29.05 per residential rate
assessment); Option 3: 2.59% (which equates to an average of $29.12 per residential rate assessment). See page 14 for
more information on the Levy.



Important information about your Council rates and services                                                                       13
SUSTAINABILITY LEVY




     The local environment consistently rates as one of the          What has been achieved with the Levy?
     most important features of the City for residents. Access       Key achievements include:
     to the lake, coastline, and bushland provides people with an
     opportunity to enhance health and wellbeing through outdoor     • 26 on-ground works projects completed to improve lake
     activity and enjoyment of our wildlife and natural places.        water quality
                                                                     • Clean Up Lake Macquarie collected 28 tonnes of rubbish
     During development of the 10 Year Community Plan                  over 86 sites with 7,146 volunteers
     in 2008, community feedback rated Caring for the
     Environment as the most important of Council’s focus            • Residents were assisted in saving money, including a
     areas. The need for additional funds to deliver environmental     3.9% reduction in citywide electricity use in 2009-2010,
     programs was identified, as the previous Lake Levy which           and an overall saving to the community of $6M through
     had been in place for 10 years was due to expire.                 access to rebates and other programs
                                                                     • Award winning climate change adaptation program
     Council sought and was granted a special variation, which         delivered, including the E-shorance web tool to assess
     has come to be known as the Sustainability Levy. It was           the response of the lake foreshore to predicted sea
     introduced in 2009 to fund environmental projects, including      level rise
     continuation of lake water quality improvement works. The
     Levy expires in 2014.                                           • Inaugural Living Smart Festival attracted 8,000 people
                                                                     • Waste to landfill reduced by 23% per capita, and
     What happens under each funding option                            commercial recycling increased by 38%
     when the Levy finishes in 2014?                                  • 18 sustainable neighbourhood groups established
     All three funding options include the Sustainability Levy in
     2012-2014. As Council intends to continue with its Caring       What is planned for the next 7 years?
     for the Environment programs, it proposes to increase rate      In the next 7 years we intend to continue work to:
     income across the 7-year period to enable these works           • Maintain and improve lake water quality through
     to continue beyond 2014. This increase in rate income is           construction and maintenance of over 70 on-ground
     incorporated in Options 2 and 3, but not in Option 1.              works projects
     Under Option 1, the Levy funding for environmental works        • Complete over 20 works projects to reduce energy and
     and programs stops in 2014/15. This will also be the case          water consumption in Council and community facilities.
     if Council’s application for a rate increase is not approved    • Develop local area adaptation plans for all foreshore
     by IPART.                                                          areas affected by flooding and sea level rise
     Under Options 2 and 3, rate increases for the 7-year            • Expand our sustainable neighbourhoods program to
     period will provide additional income to continue Council’s        provide an opportunity for neighbourhoods in the City to
     current environmental programs beyond 2014. The expiring           work with Council to improve their local environment
     variation becomes part of the general rate base beyond          • Continue to support residents and businesses to save
     2014/15.                                                           money at home and at work through programs to reduce
                                                                        waste generation and resource consumption


     HOW DO WE KNOW                                                  Council currently reports on its performance quarterly,
                                                                     as well as in our annual report, which is provided to

     COUNCIL IS DOING                                                the community. Council’s performance reporting will be
                                                                     increased to ensure that the community can easily track

     A GOOD JOB?                                                     Council’s delivery of programs identified as part of any
                                                                     special rate variation.
     The Local Government Act 1993 requires local councils           Lake Macquarie City Council has a strong track record of
     to demonstrate they are meeting the needs of their              productivity improvements that have been achieved over the
     communities in an effective and efficient way.                   last 10 years. We recognise that continuous improvement
     Our 10 Year Community Plan outlines targets and other           and innovation is an ongoing process. Council is committed
     measures by which actual levels of service provision            to getting the very best value for money and outcomes for
     can be assessed.                                                our community. We will continue to explore and adopt best
                                                                     practice and seek out innovative ways of delivering services.



14
FREQUENTLY ASKED QUESTIONS
What is a Special Rate Variation?                             deliver the same, or improved, levels of service to our
Since 4 June 2010, the Independent Pricing and                community. The rate peg has consistently been set below
Regulatory Tribunal (IPART) has been responsible for          cost increases.
setting a maximum percentage by which councils can            If funding is not obtained to cover the operating deficit,
increase rates. This is known as the rate cap or rate peg,    there will need to be a significant reduction in expenditure
and is usually around 3%. Prior to 2010, the rate peg was     to contain costs, which will result in reduced services to
set by the Minister for Local Government.                     the community.
Councils can request a special rate variation to increase
rates above the rate peg. Councils must undertake             How has Council sustained a balanced
extensive community consultation and make an application      budget without increasing rates up
to IPART if they wish to seek a special rate variation.       until now?
IPART makes the final decision on whether the rate             Council has used our asset replacement and other
increase is allowed.                                          reserves to balance the budget. This practice is not
                                                              sustainable. Our assets continue to age, and depreciation
What are the proposed rate                                    continues to increase, our reserves are being eroded to
increase options?                                             meet the budget shortfall.
Council has put forward three funding options for the
community to consider.                                        How much money will Council be
                                                              spending on upgrading and replacing
 Option 1: Reduce Services – Maintain Rates                   assets across the City?
 Option 2: Maintain Services – Increase Rates                 To ensure sufficient funds are provided for the replacement
                                                              and upgrade of assets such as roads, community
 Option 3: Improve Services – Increase Rates                  buildings, boat ramps, and jetties, Council sets aside an
                                                              amount of money each year. This amount is a percentage
Each of these rate increase options is explained in detail    of the total money required to ensure specific assets
on pages 6-13.                                                reach their full life cycle. This is known as cash funding
                                                              depreciation.
What happens after 7 years?                                   Each of the three funding options includes different
After 7 years, rates will realign with the rate peg amount    amounts of funds set aside for the replacement and
determined by IPART.                                          maintenance of assets.
                                                              Under Option 1, cash funding of depreciation commences
Why is Council looking to increase rates?                     at 53% after year 1 and increases to only 67% after 7
Council faces some financial challenges and cannot             years, while Option 2 commences at 61% after year 1 and
continue to provide existing levels of service to the         increases to 87% after 7 years. Option 3 provides the most
community with our current funding levels.                    satisfactory outcome to ensure appropriate management
                                                              and replacement of our asset base by commencing at
Careful financial management has enabled Council               57% after year 1, and increasing to over 90% cash funding
to consistently maintain an operating surplus, where          of the annual depreciation charge by year 7.
our operational income has exceeded our operational
expenditure. This surplus has been used to offset             What happens if Council’s application for
infrastructure costs and for principal loan repayments.
                                                              a rate increase is unsuccessful?
Unfortunately, rate pegging continues to affect our ability
                                                              If IPART does not approve Council’s application to increase
to achieve a surplus. In fact, we are now forecasting a
                                                              rates, this will mean that rates will continue to increase
significant operating deficit in the 2011/12 financial year
                                                              by only the rate peg amount (3%). Council will have to
and future years.
                                                              consider cuts to services to correct budget shortfalls and
Other factors affecting our operating result include the      ensure financial sustainability, as outlined on pages 6-7.
impact of cost shifting. This is where the costs of other
levels of government are passed on to local government.       When will rates rise?
Cost shifting currently amounts to over $15.5M per year
                                                              If a rate increase application is successful, rates will
for Lake Macquarie City Council. In addition to the burden
                                                              increase from 1 July 2012.
of cost shifting, recently there have been significant
increases in other government levies such as the Rural Fire
Services Levy.                                                How can I get more information?
                                                              Visit www.haveyoursaylakemac.com.au/
Like all other businesses and households, we also have
                                                              securingourfuture
to budget for increased utility and fuel costs, as well as
increases in the costs of materials. Such price increases
have a significant impact on our ability to continue to



Important information about your Council rates and services                                                                 15
HAVE YOUR SAY ON SECURING OUR FUTURE
Which option do you prefer?                                           Attend a Securing our Future
                                                                      Community Workshop in your area
     Option 1: Reduce Services – Maintain Rates
                                                                       Wed 9 Nov          Belmont 16 Footers
     Option 2: Maintain Services – Increase Rates                      12pm – 2pm         The Parade, Belmont
                                                                       Thur 10 Nov     The Place
     Option 3: Improve Services – Increase Rates                       5.30pm – 7.30pm Charlestown Community Centre,
                                                                                       Charlestown Square,
                                                                                       81/30 Pearson Street, Charlestown
                                                                       Sun 13 Nov         Toronto Diggers
There are many ways                                                    2pm – 4pm          41 The Boulevarde, Toronto
to tell us your preferred option                                       Tues 15 Nov        Council Administrative Centre
You can either:                                                        12pm – 2pm         126-138 Main Road,
                                                                        6pm – 8pm         Speers Point
• Complete our online poll at
  www.haveyoursaylakemac.com.au/                                       Sun 20 Nov         Cameron Park Community Centre
  securingourfuture                                                    2pm – 4pm          107 Northlakes Drive, Cameron Park
                                                                       Tues 22 Nov     Morisset Country Club
• Attend one of our community workshops
                                                                       5.30pm – 7.30pm Dora Street, Morisset
or
• Complete the funding option selection form below and                Find out more online:
  drop it off at your local library or post it in an envelope. If     Visit www.haveyoursaylakemac.com.au/
  addressed as shown on the form, no stamp is required.               securingourfuture to find out more and:
                                                                      • Read our information sheets and frequently
Stay up to date                                                         asked questions

        Like us on Facebook                                           • Take part in online discussions
        www.facebook.com/lakemaccity                                  • Try your hand at setting Council’s budget using our online
        or                                                              budget allocator
        follow us on Twitter
        www.twitter.com/lakemac                                       • Find out what other residents are saying about rates and
                                                                        Council services




SECURING OUR FUTURE
FUNDING OPTION SELECTION FORM
Age:                         Gender:       Male       Female        Postcode:


Which funding option provides the most appropriate level of service? (please tick)

Option 1:           or     Option 2:           or     Option 3:

Any comments?




Which funding option do you prefer? (please tick)

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Securing our Future - important information about your Council rates and services

  • 1. We’ve listened. Now it’s time for you to tell us your preferred funding option. Important information about your Council rates and services. Contact Us Lake Macquarie City Council phone: 02 4921 0333 fax: 02 4958 7257 web: www.lakemac.com.au email: council@lakemac.nsw.gov.au post: Box 1906 HRMC NSW 2310 Designed by Lakemac Print.
  • 2. MAYOR’S RECENT INTRODUCTION ACHIEVEMENTS Council is considering Lake Macquarie City Council achieved 83% making an application to of its Operational Plan targets last financial the Independent Pricing and year (2010/2011), with major highlights being Regulatory Tribunal (IPART) environmental works on 26 sites around the for a special rate variation to City, completion of the Fernleigh Track to secure the funding our City Belmont, and receiving a national award for and community will need for climate change adaptation programs. future works and services. The final stages of the Fernleigh Track officially opened Our aim is to provide the best possible services to our in April, and the 15km route now links Adamstown community while remaining financially sustainable into to Belmont. It has become one of the region’s most the future. popular shared pathways. Council has managed to balance its budget for many Council was named 1 of 6 Climate Change Adaptation years, but with each passing year this has become Champions from around Australia for the steps we increasingly difficult. It is clear that ‘business as usual’ is have taken to prepare for the impact of climate change. no longer an option and that we need to change the way Since 2007, Council has actively researched and taken we fund our assets and services, or go down the path of action to adapt to predicted changes, with a priority on making some serious cuts. the effects of sea level rise and increased flooding. Families are taking advantage of the now complete Council undertakes extensive community consultation Lake Macquarie Variety Playground, which boasts a each year as we develop our operational plans flying fox, climbing structure, amenities building, and and delivery programs. We have undertaken more cafe. The playground has special features for children consultation in 2011 as we look to confirm which with disabilities, and continues to be one of the most services you value the most, and try to strike the right loved attractions in our City. balance between the services you want and those you are willing to pay for through your rates. Many people attended the series of Securing our Future community workshops held in July, joined our online forum, and used our budget allocator tool over recent months. Most participants were reluctant to see cuts to services or the sale of Council assets to fund budget shortfalls. Indeed, many indicated they would be happy to see an increase in rates to maintain or improve the services and assets they value, so long as the increase was reasonable. Based on this feedback, Council has developed three funding options to present to the community for consideration. Lake Macquarie’s biggest and best skate park is also These options, explained on pages 6-13, have been proving very popular. The new park in Chapman Oval, based on community priorities identified through the Swansea, was officially opened in March. The 60m Securing our Future consultation. The options also long skate park was designed in collaboration with respond to the community’s vision as reflected in our local users. 10 Year Community Plan. Council’s inaugural Living Smart Festival attracted a crowd of 8,000 to Speers Point Park last year. The We are asking you to tell us which of these three options event is an educational and inspirational celebration of you prefer. We will use the results of feedback from the sustainable living through music, dance, performance, community to determine the level of rate increase we will workshops, art, fashion, and food. This year’s event will seek from IPART. The final decision on whether Council be held on Saturday 19 November and will feature the can increase its rate income will be made by IPART in Hunter Valley Electric Vehicle Show. June next year. I urge you to take the time to read the information contained in this brochure and tell us your preferred option. Your feedback will have an effect on the future of Lake Macquarie City Council recently Council and the City of Lake Macquarie. won a Local Government Award for Excellence in Financial Reporting for Councillor Greg Piper the presentation of our 2009/2010 Mayor of Lake Macquarie Financial Statements. 2
  • 3. WHAT YOU NEED TO KNOW People who live in Lake Macquarie value a quality lifestyle, This booklet explains three funding options Council has based around our beautiful lake, coastline, and bushland. developed in consultation with the community. For Council, delivering this quality of life comes down to maintaining and improving our assets – our natural Option 1: environment, as well as our community infrastructure – Reduce Services – Maintain Rates our roads and cycleways, sporting and cultural facilities, parks and playgrounds, and vibrant town centres. Option 2: This vision is captured in our 10 Year Community Plan, Maintain Services – Increase Rates which sets out our shared goals and aspirations for the future. Option 3: While we are committed to this vision, like many other councils in NSW we face financial pressures. Rising costs Improve Services – Increase Rates and limits to our income mean that without securing additional funds, Council can no longer deliver the services We’re inviting you to find out about each option, and infrastructure our community needs and expects. and tell us which one you prefer. WHAT WE ARE ASKING YOU TO DO Find out why Council is looking to increase rates see page 4 STEP 1 Find out about the financial challenges facing Lake Macquarie, and why Council is seeking feedback on a rate increase now. Read about what Council has been doing to improve our financial situation and reduce the burden on ratepayers. We explain how our rates and other fees and charges work, and how they compare to those of similar NSW councils. Understand the three funding options see page 6 STEP 2 Read about the three options and what they mean for you. You can use our calculation tables to understand how each option will impact on your rates. Tell us your preferred option see page 16 STEP 3 Once you’ve decided which option you think is best, tell us! See the back page of this booklet for details of how to register your choice by post, online, or at one of our community forums in November. Important information about your Council rates and services 3
  • 4. OUR CURRENT SITUATION In past years, Council has consistently delivered balanced WHAT IS RATE PEGGING? budgets. However, cost increases have meant we have Rate pegging is the percentage limit by which all had to draw on the City’s asset replacement reserves to councils in NSW may increase the total income they achieve this result. The reality is, our operating deficit will will receive from rates. The rate peg is set annually by continue to increase in years to come unless changes can the Independent Pricing and Regulatory Tribunal of be made. If things stay the same, a $132M budget deficit NSW (IPART). The rate peg amount for the 2011/12 is projected over the next 7 years. financial year is 2.8%. Current economic and legislative conditions – rate pegging, cost shifting from other levels of government, and increasing ratepayers. This includes establishing LakeMac Enterprises, costs – have all restricted our ability to meet existing and which has a strong focus on providing services to other emerging community priorities from current income. NSW councils. It is anticipated that LakeMac Enterprises Council has an extensive asset base, valued at over $2 can generate in excess of $1M for Lake Macquarie City billion. Most of this is infrastructure used for the delivery of Council within 5 years. services for the community, including roads, bridges, drains, buildings, and parks. These assets deteriorate over time Why is Council looking to and eventually require replacement. As Council has not had increase rates now? sufficient funds to maintain and replace its infrastructure, a To achieve financial sustainability and manage the backlog of works has built up. The current estimated cost to community’s infrastructure, we either need to increase bring the infrastructure up to a satisfactory standard is $67M. our income by increasing rates, or reduce our expenditure Deteriorating infrastructure is a major issue for local by decreasing the level of services we provide to our government across Australia. In 2006, the total community. infrastructure backlog for all NSW councils was estimated at If NSW councils want to increase rates beyond the rate $6.3 billion. peg amount they have to apply to IPART for a special rate Faced with these challenges, Council has first looked at variation, and in doing so must demonstrate extensive ways to save money and increase income. consultation and significant support from the community. Securing our Future is a 6-month consultation process How do we know Council is efficient? Council is conducting with a view to making an application Council commenced a comprehensive Service Review in to IPART in 2012. Applications close on 24 February 2012 2009, which demonstrated that our operations are already for rate increases commencing in the 2012/13 financial year. lean. This analysis is supported by the Division of Local Government’s comparative data, which shows that our You can find out more about Council’s financial expenses per capita from continuing operations are below management by visiting www.haveyoursaylakemac. the average for NSW councils. com.au/securingourfuture and downloading our information sheets on Services, Revenue and Expenditure, Council made approximately $4M in savings and Sustainability, Efficiency and Enterprise, and Assets. improvements across the organisation as a result of the review. By changing our purchasing practices we saved $2.4M. The total benefit of the service review is estimated to be $10M to $14M, achieved through efficiencies, savings, HOW OUR and additional income. RATES COMPARE 2009/2010 AVERAGE EMPLOYEE COST PER CAPITA Our rate revenue per capita is low in comparison to similar $700 NSW councils. This is despite having a larger population to $600 service than most of our comparable councils except for Wollongong, whose rates are much higher. $500 $400 $300 $642 $642 $527 $527 $540 $540 $473 2009/2010 TOTAL RATE REVENUE PER CAPITA $473 $200 $438 $438 $384 $384 $100 $0 $600 e ffs as tle aven eed gong Lak arie $500 Co our wc oalh Tw llon rb Ne Sh Wo cqu $400 Ha Ma $300 $534 $534 $531 $531 Group 5 Councils $200 $383 $383 $451 $451 $441 $441 $371 $371 $100 *Note: Group 5 is a collection of councils throughout NSW – they are deemed $0 comparable as regional councils, part of an urban centre with a population over n ng e ffs Co our ast le ave eed ngo Lak arie 70,000, and predominantly urban in nature, as determined by the Division of wc oalh Tw llo cqu rb Ne Sh Wo Ma Local Government. Ha Group 5 Councils What is being done to develop Source for tables above and left: Division of Local Government, Comparative new income streams? Information on NSW Local Government Councils 09/10 - DLG Snapshot of NSW Councils. Council is developing a range of entrepreneurial activities Australian Bureau of Statistics, Population Estimates by Local Government Area, to generate additional revenue and reduce the burden on 2001 to 2010. 4
  • 5. HOW OUR RATES COMPARE 2009/2010 2009/2010 RESIDENTIAL - AVERAGE RATE PER ASSESSMENT BUSINESS - AVERAGE RATE PER ASSESSMENT ffs ave n ed ng e Co our ast le Tw e ngo Lak arie rb wc oalh llo cqu Ha Ne Sh Wo Ma ffs le n ed ng e Co our ast ave e Lak arie wc oalh Tw ngo Ha rb Ne Sh Wo llo cqu Ma Group 5 Councils Group 5 Councils Division of Local Government analysis shows that while our Keeping our business rates at an affordable level is an residential rates are below average in comparison with the five important way that Council supports local enterprise councils we are grouped with, our business rates are much and encourages employment close to the places we lower. In fact, they fall well below the NSW State average. live. However, this analysis indicates an argument for a reasonable increase to bring Lake Macquarie’s business Source: Division of Local Government, Comparative Information on NSW Local Government Councils 09/10 - DLG Snapshot of NSW Councils. rates in line with the average business rates for our Australian Bureau of Statistics, Population Estimates by Local Government Area, comparable councils. 2001 to 2010. HOW OUR RATES WORK Sustainability Levy Currently the ordinary rate includes a special variation known Council rates are determined in accordance with the as the Sustainability Levy. This Levy was introduced in July provisions of the Local Government Act 1993. This legislation 2009 to fund environmental projects, including continuation provides the mechanisms to calculate rates and limits the of lake water quality improvement works. The Levy finishes income councils can derive from rates. in 2014. See page 14 for further detail. Each property in Lake Macquarie falls into 1 of 4 categories Domestic Waste Management Charge for rating purposes depending on the land use of the property. The domestic waste management charge is an annual charge for waste services that is listed as a separate amount These categories are residential, business, farmland, and on your residential or farmland rates notice. mining. Council decides which category your property should be in based on its land use. It includes a levy charged by the state government. Most NSW councils have to pay the levy, which they then Rates are calculated annually, and include the ordinary rate have to pass on to ratepayers on a fee for service basis. and annual charges. The ordinary rate includes a flat base Councils are not permitted to make a profit or loss. amount, plus an ad valorem amount, which is based on the value of your land. The ordinary rate also includes the In 2011/12 this charge is $349.00 for Lake Macquarie. Sustainability Levy. For this, residents get a weekly kerbside collection, a fortnightly recycling collection, bi-annual bulk waste Land valuation is conducted every 3 years by the NSW Valuer collections, eWaste drop offs, and clean-out services for General. The land value does not include the value of your the disposal of chemicals, sharps and oils. Awaba Waste house, buildings, or other improvements to the land. Council Management Facility is also partly funded through this uses this figure to calculate the ad valorem amount to reflect charge. In 2012/13 the charge will be $370.50. any changes in the value of your land. RATE CATEGORIES ORDINARY RATE (includes Sustainability Levy) Residential Business Farmland Mining Base Amount A flat rate that applies to all rateable properties. In 2011/12 this is $475.06 per ✓ ✓ ✓ ✓ residential property. Ad Valorem (land value) A variable rate based on the value of your land. In 2011/12 for a residential ✓ ✓ ✓ ✓ property with a land value of $210,500, this is $474.90. ANNUAL CHARGES Residential Business Farmland Mining Domestic Waste A flat rate calculated annually on a cost recovery basis. In 2011/12 this is ✓ ✗ ✓ ✗ Management Charge $349.50 per property. In 2012/13 this will be $370.50. Commercial Waste Charge A flat rate calculated annually. In 2011/12 this is $320.00 per property. ✗ ✓ ✗ ✓ In 2012/13 this will be $362.00. Some properties not on mains sewerage may also pay an effluent removal charge. For more information about our rates and charges, and how they are calculated, visit www.lakemac.com.au/council/rates Important information about your Council rates and services 5
  • 6. Option 1: Reduce Services – Maintain Rates Average residential and business rate increase each year over 7 years: 3% rate cap only. 3% is the expected rate cap to be set annually by IPART. If the actual percentage set by IPART is lower in the 7 years, then further reductions in spending will be required. This option will see a dramatic difference in community infrastructure and services over the next 7 years. With income restricted by the rate peg, Council will need to make some big changes to meet rising costs and achieve a balanced budget. Reduction in maintenance of our City’s Reduction in environmental programs assets and infrastructure and works $20.8M will be saved over 7 years through a major The Sustainability Levy will not be extended beyond 2014. reduction in city infrastructure maintenance. Without As a result there could be a decline in the quality of our regular maintenance, the quality of our infrastructure and lake, coastline, and bushland. Vegetation maintenance environment will decline over time, and more expensive programs for our foreshore reserves and for bushfire reactive and emergency work may be needed. management will be affected. Environmental works and programs, such as lake water quality programs, will reduce Consequences could include: significantly, as will programs to minimise pollution, waste • Longer response times for requests for graffiti removal, generation, and resource consumption. tree lopping, and vandalism repairs. • Less frequent mowing, weed removal and spraying, Closure of major community facilities gutter cleaning, and litter collection. This would result in a To save money, Council will need to close a number of reduction in standards for users. For example, the grass in major facilities. In 2012/13 the Lake Macquarie Performing our parks and playing fields could be longer. Our wetlands Arts Centre and 2 pools will close. One pool will be put could also become choked with weeds and litter. out to contract for management. Libraries will be open for • Safety and environmental hazards may increase, for reduced hours initially, then 5 libraries will close between example trip hazards, unsafe trees, bushfire hazards, and 2013/14 and 2014/15. This will save $24M over 7 years. soil erosion. Reduced construction and maintenance of Roads and drainage works reduced footpaths, cycleways, and traffic facilities Our construction program for new footpaths, cycleways, and traffic facilities will reduce by $4M over the 7 years. In addition, no new boat ramps or jetties will be constructed, saving $2.3M over 7 years. Reductions in service levels across the City and loss of 123 Council staff Staffing reductions across all areas of Council will occur, With $24.1M less budgeted for roadworks, such as kerb saving $42.6M over 7 years. With reduced staffing, and guttering and resealing, the quality of our roads will response times for service requests and turnaround times decline to a ‘fair’ condition within 10 years. for processing development applications will be longer. The budget for replacement of failed drainage systems and flood mitigation measures will reduce by $3.9M over 7 years. This will make it harder for our drainage system to cope with major flooding events. 6
  • 7. The Economic Development Department would be Limited new capital projects disbanded, including closure of the Visitor Information New capital expenditure over the 7 years will be limited Centre at Swansea. One staff position would be created to $240M. While Glendale Transport Interchange and to assist employment generating development proponents the Lake Macquarie Waste Strategy will be funded, town with site identification and approval processes, with a centre upgrades for Cardiff, Charlestown, Belmont, Toronto second position created to assist in facilitating events that Morisset, Warners Bay, Glendale, Swansea and Mount attract visitors to the City. This would effectively reduce Hutton will not go ahead under Option 1. staffing for Economic Development from 7.4 to 2 full time equivalent staff. Financial Outcomes Under Option 1 only about 77% (8,500 of the 11,000) Council will continue to experience an operating deficit over service requests we receive each year will be completed. the 7-year period. The current $15.8M operating deficit Requests that will be delayed or not carried out include would reduce to $8.5M by 2018/19. Council’s maintenance footpath repairs, road patching, and graffiti removal. and infrastructure backlog will increase significantly. Option 2: Maintain Services – Increase Rates 7.7% average residential rate increase each year (including 3% rate cap) 9.9% average business rate increase each year (including 3% rate cap) This option will see Council services stay largely the same as they are now, with minimal improvements or upgrades. However, the increase in income will not be enough to maintain the condition of all our City assets and infrastructure, and the quality of our roads will continue to decline, then hold in the ‘good’ range. Funding maintained for maintenance of Drainage maintained our City’s assets and infrastructure Current funding for replacement of failed drainage will be Under this option, the maintenance of the City’s maintained, enabling Council to replace approximately 30% infrastructure will continue to be funded at current levels for of drainage that fails. the next 3 years. Environmental programs and In 2015/16 the annual maintenance program will increase by approximately $1.5M per year until 2018/19. This will add works maintained a total of $6M to infrastructure maintenance over the next 7 years. This increased spending will only keep pace with inflation and an increase in the number of assets we have to maintain. Requests for footpath repairs, road patching, weed removal, plumbing repairs, and signage replacement can continue to be responded to in a timely manner. Road condition declines Option 2 does not provide funds to stop the declining Sustainability works and programs will continue beyond quality of our roads. Although an additional $16M will be 2014/15, when the Sustainability Levy finishes. Continuing allocated over 7 years, this funding will only keep pace with programs include bushland and foreshore rehabilitation rising cost increases. This means that the average condition projects, and lake water quality improvement programs. of our roads will continue to decline for the next few years, See page 14 for details. but will then hold in the ‘good’ range. Important information about your Council rates and services 7
  • 8. Community facilities remain open With the right levels of staff, we intend to maintain our Rate increases under Option 2 will allow Council to keep the current turnaround times for processing development Lake Macquarie Performing Arts Centre and pools open. applications. Libraries will remain open in the short term; however, In addition, Ranger staffing will be increased, including funding levels have been set at the same amount as weekend shifts and after hours services. Additional Ranger 2011/2012 budget. This means that as costs increase patrols on weekends will improve response times to over time, levels of service and stock will need to decrease requests, and patrols and enforcement activities will be to ensure the service can be provided within the budget increased during normal hours. The community will benefit available. Consequently, reductions in opening hours, staff, from increased monitoring and enforcement of public health book stock, and service points will be considered. and environmental standards. Lake Macquarie Art Gallery will have all internal lights changed to meet new environmental legislation at a cost of $82,150. Sporting and recreation facilities – minimal improvements Our pools will not be upgraded to standards reflected in Council’s Pool Service Delivery Model. For example, the proposed water play zone at Speers Point will not be delivered under Option 2. New capital projects Our pools will have resuscitation equipment and disability Total new capital expenditure over the 7 years will be hoists upgraded at a cost of $140,200 over 7 years. $269M. Town centres will not be upgraded under Option 2. The Glendale Transport Interchange and the Lake Current staffing levels maintained and Macquarie Waste Strategy will be funded. frontline staff increased While Council will continue to find efficiencies in the way Financial we operate, current levels of staff will be maintained across Council will continue to experience an operating deficit all areas of Council. Maintaining staff levels means we until 2016/17, with an expected surplus of up to $5M in can continue to respond in a timely manner to the 11,000 2018/19. The City’s infrastructure backlog of $67M will maintenance requests we receive each year. only be partially addressed. Increased funding for roads, for Current Economic Development staffing will be retained. example, only maintains roads at a ‘good’ condition in the future due to increasing costs. RATING THE CONDITION OF OUR ROADS The following index is provided to assist in describing the condition of our roads: 1. Excellent condition 4. Fair No surface defects, smooth surface. Rough surface, major cracking. Significant renewal/upgrade required. 2. Very good Minor cracking. 5. Poor Minor maintenance required. Extensive surface and structural failure. Requires replacement or removal. 3. Good Noticeable cracking, surface defects. Information about each of Council’s roads is stored in a Planned maintenance required. pavement management system, which allows us to track the history of each road’s condition, any treatments, and predict future condition. 8
  • 9. Option 3: Improve Services – Increase Rates 9.8% average residential rate increase (including 3% rate cap) 12.8% average business rate increase each year (including 3% rate cap) Under this option the community will see much of their vision as outlined in the 10 Year Community Plan come to life. Option 3 is designed to deliver on priorities identified through community consultation, and is based on what people have said they want to see more of, or wish to see maintained or improved. The increased funding will allow Council to improve levels of service to the community and support an additional program of works for roads, pools, libraries, sports centres, parks and playgrounds, and upgrades to town centres. Improvements in maintenance of our City’s Environmental programs and assets and infrastructure works maintained Funds will be injected into infrastructure renewal and Sustainability works and programs will continue beyond maintenance across the City, with an additional $15M over 2014/15, when the Sustainability Levy finishes. See page 14 the 7-year period. for more detail. This will significantly improve the standard of maintenance and overall appearance of the City. Response times for Existing community facilities upgraded maintenance requests will be reduced including vandalism and new facilities built repairs, pothole patching, and drainage clearing. Regular services such as litter removal, street sweeping, and toilet cleaning will be conducted more frequently. This amount allows for an increase in the number of assets in the City over 7 years and recognises that maintenance costs and community expectations change over time. Roads and drainage improved Rate increases under Option 3 will allow Council to keep the Lake Macquarie Performing Arts Centre and pools open. Council will also implement recommendations from the Library Service Delivery Model, which proposes 2 new libraries at Morisset and Glendale, costing $7.4M. Lake Macquarie Art Gallery will be extended to incorporate seminar rooms and the sculpture park will be extended in the gallery grounds. Under Option 3, the condition of our roads is expected The community will also benefit from: to reach the ‘very good’ range within the next 10 years • Rathmines Community Hall kitchen upgrade through a program of targeted renewal. This will be achieved through a $42M investment over the next 7 years • Renovation of Lambton Colliery, Redhead Community in programs for road reconstruction and resurfacing. Buildings Funding will be available to upgrade drainage infrastructure • Refurbishment of the Sugar Valley Neighbourhood Centre and replace drainage that fails. • A new amenity block at Warners Bay foreshore Important information about your Council rates and services 9
  • 10. Sporting and recreation facilities improved New Youth and Aboriginal Programs Additional youth and Aboriginal programs will be delivered in partnership with relevant organisations. Current staffing maintained and frontline staffing increased Current staffing levels will be maintained and in addition, Ranger staffing will be increased as per Option 2. Under Option 3, $20.4M will be provided over 7 years New capital projects to redevelop our pools according to recommendations New capital expenditure over the 7 years will increase to in Council’s Pool Service Delivery Model. This includes $326M, and includes the works detailed above. redevelopment of Charlestown Pool and a new water play In addition a program to upgrade town centres will be zone at Speers Point. developed. $7M will be allocated over 7 years for upgrades Our sport and recreation facilities will be improved and in 9 locations: Cardiff, Charlestown, Belmont, Toronto extended across the City: Morisset, Warners Bay, Glendale, Swansea and Mount • Sportsground improvements to playing surfaces, Hutton. lighting, amenities, and car parks across the City The Glendale Transport Interchange and the Lake ($6M over 7 years) Macquarie Waste Strategy will be funded. • Additional sporting fields at Edgeworth (funded in part by developer contributions) ($5.3M) Financial • Continued implementation of: Council will continue to experience a small operating deficit - Cameron Park Master Plan – Sports Fields and Parks until 2016/17, with a surplus of up to $7M in 2018/19 (funded in part by developer contributions) projected. Option 3 addresses the $67M infrastructure ($7.6M over 5 years) backlog with roads ($30M backlog) improved and funding - Speers Point Park Master Plan ($1.1M over 4 years) for future drainage renewals are provided. - Toronto Foreshore Master Plan including new play equipment HOW WERE THESE OPTIONS DEVELOPED? The funding options were developed based on our 10 Year Community Plan, as well as input gathered through the Securing our Future consultation. Securing our Future is a 6-month community engagement process to raise awareness and consult the community about Council’s financial sustainability. Between July and September this year, more than 400 people attended forums held across the City. Council’s consultation website www.haveyoursaylakemac.com.au was also used to gather community feedback through an online forum. Input was also sought from a community working group of 24 randomly selected yet demographically representative residents across all wards. Forum participants were asked to identify which Council assets and services they valued most and would prioritise for future funding. Our roads and cycleways, domestic and commercial waste collection, environmental programs – especially lake and foreshore management, libraries, and park facilities were shown to be highly valued. Results of the community engagement informed development of the three options Council is now presenting to the community for consideration. 10
  • 11. THE THREE OPTIONS AT A GLANCE Option 1 Option 2 Option 3 KEY FEATURES • Services significantly reduced • Services largely maintained • Services improved • Condition of our assets declines • Condition of our assets maintained at current • Delivers on 10 Year Community Plan • Rates increase only by rate peg amount set rates of decline initially, then will hold • Condition of our assets improves annually by IPART • Average residential rates increase 7.7% pa • Program of infrastructure renewal • Average residential rates increase 3% pa • Average business rates increase 9.9% pa • Average residential rates increase 9.8% pa • Average business rates increase 3% pa • Average business rates increase 12.8% pa INFRASTRUCTURE A reduction of $20.8M over 7 years for Increased by $6M over 7 years to maintain Increased by $15M over 7 years to ensure Council MAINTENANCE maintenance of City infrastructure maintenance standards and response times assets are well maintained and useful over their predicted life BOAT RAMPS No new boat ramps or jetties constructed, saving Current levels maintained Current levels maintained & JETTIES $2.3M over 7 years DRAINAGE $3.9M reduction over 7 years for replacement of Current funding levels maintained, enabling Funding available to replace drainage that fails failed drainage infrastructure and construction of approximately 30% of drainage infrastructure that flood mitigation measures fails to be replaced ROADWORKS $20.4M reduction over 7 years for sealing An additional $16M over 7 years for reconstructing An additional $42M over 7 years for reconstruction gravel roads, new kerb and gutter, resealing and and resurfacing roads and resurfacing reconstruction of paved roads Average road condition continues to decline Road condition increases to ‘very good’ range in Average road condition falls from ‘good’ to ‘fair’ for the next few years but then remains in the 10 years within 10 years ‘good’ range ENVIRONMENT & Reduced maintenance program for natural Sustainability Levy becomes part of rate base Sustainability Levy becomes part of rate base SUSTAINABILITY vegetated areas including foreshore reserves Continuing projects include bushland rehabilitation Continuing projects include bushland rehabilitation and bushfire protection. From 2014/15 reduced projects, lake water quality programs, foreshore projects, lake water quality programs, foreshore environmental works including lake water quality rehabilitation projects rehabilitation projects programs and foreshore rehabilitation projects, saving $14.4M over 7 years LIBRARIES & Reduced opening hours for all libraries. 2 library Maintain budget at current level, which will result $7.4M over 7 years to implement the Library CULTURAL closures in 2013, saving $713,000, and 3 further in a gradual reduction in stock and service points Service Delivery Model including new libraries at ACTIVITIES libraries close in 2014, saving $750,000 Morisset and Glendale Total saving over 7 years of $8.6M Art Gallery extension POOLS 1 pool will close in 2012, saving $3M over 7 years, Upgraded CPR and other equipment $20.4M over 7 years to upgrade pools and 1 pool will be put under contract management, Pools not upgraded Redevelopment of Charlestown Pool and water saving $3.9M over 7 years play zone at Speers Point In 2013 a further pool will close, saving $2.4M over 6 years PARKS & Reduction of $536K over 7 years Funding and level of service maintained $0.8M over 7 years to improve park furniture PLAYGROUNDS across City New play equipment at Toronto foreshore at $750K FOOTWAYS & $4M reduction over 7 years for construction of Current levels maintained $3.5M over 7 years for construction of new CYCLEWAYS new footpaths, cycleways, and traffic facilities footpaths and cycleways COUNCIL STAFF Reduction of 123 Council staff across all areas, Increase in Ranger staff - increased patrols, Increase in Ranger staff - increased patrols, saving $42.6M per year improved response times, improved public health, improved response times, improved public health, The Economic Development Department would and environmental monitoring and enforcement and environmental monitoring and enforcement be disbanded DEVELOPMENT Longer turnaround times for DAs, reduced number Current levels maintained Current levels maintained APPROVALS of planning studies, master plans, and area plans, saving $0.4M per year TOURISM Changes to tourism funding including closure of Current levels maintained Current levels maintained the Visitor Information Centre at Swansea, saving $3.8M over 7 years TOWN CENTRE Funding not included Funding not included $7M over 7 years to implement a program to UPGRADES upgrade town centres NEW YOUTH AND Funding not included Funding not included New programs in partnership with relevant ABORIGINAL organisations PROGRAMS IMPROVED Funding not included Funding not included $4.9M over 7 years for renovations, extensions, COMMUNITY and construction works across the City FACILITIES FINANCIAL • Maintenance and infrastructure backlog • Maintenance and infrastructure backlog will be • Maintenance and infrastructure backlog significantly increases partially addressed addressed • Operating deficit continues with estimate of • Operating deficit until 2016/17 then expected • Operating deficit until 2016/17 then expected $8.5M in 2018/19 surplus of up to $5M in 2018/19 surplus of up to $7M in 2018/19 • New capital expenditure of $240M over 7 years • New capital expenditure of $269M over 7 years • New capital expenditure of $326M over 7 years • Replacement capital expenditure of $268M over • Replacement capital expenditure of $308M • Replacement capital expenditure of $344M 7 years over 7 years over 7 years Important information about your Council rates and services 11
  • 12. RESIDENTIAL RATES CALCULATOR Option 1: Reduce Services – Maintain Rates 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 Cumulative Increase on 3.00% 3.00% 0.34%* 3.00% 3.00% 3.00% 3.00% Previous Year Rateable Value Number of Land Value Properties For Rates Calc $0 to $99,999 6,803 $50,000 $587.87 $17.64 $18.17 $2.18 $18.77 $19.34 $19.92 $20.51 $116.53 $100,000 to $149,999 14,602 $125,000 $757.07 $22.71 $23.39 $2.81 $24.18 $24.90 $25.65 $26.42 $150.07 $150,000 to $199,999 22,367 $175,000 $869.88 $26.10 $26.88 $3.23 $27.78 $28.61 $29.47 $30.36 $172.43 $200,000 to $299,999 21,589 $250,000 $1,039.09 $31.17 $32.11 $3.86 $33.18 $34.18 $35.20 $36.26 $205.97 $300,000 to $499,999 6,909 $400,000 $1,377.50 $41.33 $42.56 $5.12 $43.99 $45.31 $46.67 $48.07 $273.05 $500,000 to $999,999 2,267 $750,000 $2,167.14 $65.01 $66.96 $8.05 $69.21 $71.28 $73.42 $75.63 $429.57 $1,000,000 to 254 $1,500,000 $3,859.21 $115.78 $119.25 $14.34 $123.24 $126.94 $130.75 $134.67 $764.97 $1,999,999 $2,000,000 27 $2,000,000 $4,987.26 $149.62 $154.11 $18.53 $159.27 $164.05 $168.97 $174.04 $988.58 and greater Option 2: Maintain Services – Increase Rates 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 Cumulative Increase on 9.75% 9.50% 6.00%* 5.50% 5.25% 4.75% 4.75% Previous Year Rateable Value Number of Land Value Properties For Rates Calc $0 to $99,999 6,803 $50,000 $587.87 $57.32 $61.29 $23.03 $40.12 $40.41 $38.48 $40.30 $300.95 $100,000 to $149,999 14,602 $125,000 $757.07 $73.81 $78.93 $29.66 $51.67 $52.04 $49.55 $51.91 $387.57 $150,000 to $199,999 22,367 $175,000 $869.88 $84.81 $90.70 $34.08 $59.37 $59.79 $56.93 $59.64 $445.32 $200,000 to $299,999 21,589 $250,000 $1,039.09 $101.31 $108.34 $40.71 $70.92 $71.42 $68.01 $71.24 $531.94 $300,000 to $499,999 6,909 $400,000 $1,377.50 $134.31 $143.62 $53.97 $94.02 $94.68 $90.16 $94.44 $705.19 $500,000 to $999,999 2,267 $750,000 $2,167.14 $211.30 $225.95 $84.90 $147.91 $148.95 $141.84 $148.58 $1,109.43 $1,000,000 to 254 $1,500,000 $3,859.21 $376.27 $402.37 $151.19 $263.40 $265.25 $252.59 $264.59 $1,975.67 $1,999,999 $2,000,000 27 $2,000,000 $4,987.26 $486.26 $519.98 $195.39 $340.39 $342.79 $326.42 $341.93 $2,553.16 and greater Option 3: Improve Services – Increase Rates 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 Cumulative Increase on 9.80% 9.70% 9.00%* 7.75% 7.25% 6.75% 4.75% Previous Year Rateable Value Number of Land Value Properties For Rates Calc $0 to $99,999 6,803 $50,000 $587.87 $57.61 $62.61 $43.76 $58.27 $58.73 $58.65 $44.06 $383.69 $100,000 to $149,999 14,602 $125,000 $757.07 $74.19 $80.63 $56.36 $75.04 $75.64 $75.53 $56.74 $494.12 $150,000 to $199,999 22,367 $175,000 $869.88 $85.25 $92.65 $64.75 $86.22 $86.91 $86.78 $65.19 $567.75 $200,000 to $299,999 21,589 $250,000 $1,039.09 $101.83 $110.67 $77.35 $102.99 $103.81 $103.66 $77.87 $678.19 $300,000 to $499,999 6,909 $400,000 $1,377.50 $135.00 $146.71 $102.54 $136.54 $137.63 $137.42 $103.23 $899.06 $500,000 to $999,999 2,267 $750,000 $2,167.14 $212.38 $230.81 $161.32 $214.80 $216.52 $216.20 $162.41 $1,414.44 $1,000,000 to 254 $1,500,000 $3,859.21 $378.20 $411.03 $287.27 $382.52 $385.57 $385.01 $289.22 $2,518.82 $1,999,999 $2,000,000 27 $2,000,000 $4,987.26 $488.75 $531.17 $371.24 $494.33 $498.27 $497.54 $373.76 $3,255.07 and greater Business and farmland rates calculations for each option are also available. Visit www.haveyoursaylakemac.com.au/securingourfuture or contact Council on 4921 0333. The Cumulative column represents the total increase in rates payable over the 7-year period from 2011/12 to 2018/19. 12
  • 13. HOW WILL A RATE INCREASE AFFECT ME FINANCIALLY? For residential ratepayers, with an average land value of $175,000, your average yearly increase will be: Council offers a number of Option 1: $24.63 per year or $0.47 per week options for ratepayers to tailor their payments to manageable Option 2: $63.61 per year or $1.22 per week amounts. For example, you can arrange to pay in quarterly or Option 3: $81.10 per year or $1.56 per week monthly instalments, and by direct debit. Contact Council on Residents can use the Residential Rates Calculator on the opposite page 4921 0333 if you wish to discuss to work out what a potential rate increase will mean in terms of dollars. payment plans for your rates. Residents and business owners can use the tables below to understand the year-to-year increases on a percentage basis. SUMMARY OF RATE INCREASES Residential Option 1 Option 2 Option 3 2012/2013 3.00% 9.75% 9.80% 2013/2014 3.00% 9.50% 9.70% 2014/2015 0.34%* 6.00%* 9.00%* 2015/2016 3.00% 5.50% 7.75% 2016/2017 3.00% 5.25% 7.25% 2017/2018 3.00% 4.75% 6.75% 2018/2019 3.00% 4.75% 4.75% Business Option 1 Option 2 Option 3 2012/2013 3.00% 14.00% 14.00% 2013/2014 3.00% 14.00% 14.00% 2014/2015 0.34%* 7.50%* 12.50%* 2015/2016 3.00% 6.00% 9.00% 2016/2017 3.00% 5.25% 7.50% 2017/2018 3.00% 4.75% 6.75% 2018/2019 3.00% 4.75% 4.75% If IPART sets the rate peg higher than any approved rate increases for any year, then Council will adjust rates accordingly for each option. NOTES FOR TABLES: *In 2014/15 Council has an expiring special variation to general income that was granted for the years 2010/11 to 2013/14 inclusive, for costs associated with environmental works as defined by Council in its special variation 5 year works program. This special variation has come to be known as the Sustainability Levy. The amount Council will be required to reduce its general income is $2,103,708 plus the equivalent cumulative proportion of this increase from any general variation increases or special variation increases approved for the 2011/12 to 2013/14 rating years inclusive. The reduced rate increase (0.34%) in 2014/15 for Option 1 reflects a reduction in environmental programs and works after the Levy ceases. The estimated reduction in Council’s general income for each option in 2014/15 is as follows: Option 1: $2,293,869; Option 2: $2,629,142; Option 3: $2,634,213. As Council intends to continue with its environmental program, it is proposed to increase rate income in Options 2 and 3 for 2014/15 to enable these works to be funded. This increase in rate income is incorporated in percentage increases for Options 2 and 3. The proposed percentage increase in rate income in 2014/15 that relates to the extension of the environmental program is as follows: Option 2: 2.59% (which equates to an average of $29.05 per residential rate assessment); Option 3: 2.59% (which equates to an average of $29.12 per residential rate assessment). See page 14 for more information on the Levy. Important information about your Council rates and services 13
  • 14. SUSTAINABILITY LEVY The local environment consistently rates as one of the What has been achieved with the Levy? most important features of the City for residents. Access Key achievements include: to the lake, coastline, and bushland provides people with an opportunity to enhance health and wellbeing through outdoor • 26 on-ground works projects completed to improve lake activity and enjoyment of our wildlife and natural places. water quality • Clean Up Lake Macquarie collected 28 tonnes of rubbish During development of the 10 Year Community Plan over 86 sites with 7,146 volunteers in 2008, community feedback rated Caring for the Environment as the most important of Council’s focus • Residents were assisted in saving money, including a areas. The need for additional funds to deliver environmental 3.9% reduction in citywide electricity use in 2009-2010, programs was identified, as the previous Lake Levy which and an overall saving to the community of $6M through had been in place for 10 years was due to expire. access to rebates and other programs • Award winning climate change adaptation program Council sought and was granted a special variation, which delivered, including the E-shorance web tool to assess has come to be known as the Sustainability Levy. It was the response of the lake foreshore to predicted sea introduced in 2009 to fund environmental projects, including level rise continuation of lake water quality improvement works. The Levy expires in 2014. • Inaugural Living Smart Festival attracted 8,000 people • Waste to landfill reduced by 23% per capita, and What happens under each funding option commercial recycling increased by 38% when the Levy finishes in 2014? • 18 sustainable neighbourhood groups established All three funding options include the Sustainability Levy in 2012-2014. As Council intends to continue with its Caring What is planned for the next 7 years? for the Environment programs, it proposes to increase rate In the next 7 years we intend to continue work to: income across the 7-year period to enable these works • Maintain and improve lake water quality through to continue beyond 2014. This increase in rate income is construction and maintenance of over 70 on-ground incorporated in Options 2 and 3, but not in Option 1. works projects Under Option 1, the Levy funding for environmental works • Complete over 20 works projects to reduce energy and and programs stops in 2014/15. This will also be the case water consumption in Council and community facilities. if Council’s application for a rate increase is not approved • Develop local area adaptation plans for all foreshore by IPART. areas affected by flooding and sea level rise Under Options 2 and 3, rate increases for the 7-year • Expand our sustainable neighbourhoods program to period will provide additional income to continue Council’s provide an opportunity for neighbourhoods in the City to current environmental programs beyond 2014. The expiring work with Council to improve their local environment variation becomes part of the general rate base beyond • Continue to support residents and businesses to save 2014/15. money at home and at work through programs to reduce waste generation and resource consumption HOW DO WE KNOW Council currently reports on its performance quarterly, as well as in our annual report, which is provided to COUNCIL IS DOING the community. Council’s performance reporting will be increased to ensure that the community can easily track A GOOD JOB? Council’s delivery of programs identified as part of any special rate variation. The Local Government Act 1993 requires local councils Lake Macquarie City Council has a strong track record of to demonstrate they are meeting the needs of their productivity improvements that have been achieved over the communities in an effective and efficient way. last 10 years. We recognise that continuous improvement Our 10 Year Community Plan outlines targets and other and innovation is an ongoing process. Council is committed measures by which actual levels of service provision to getting the very best value for money and outcomes for can be assessed. our community. We will continue to explore and adopt best practice and seek out innovative ways of delivering services. 14
  • 15. FREQUENTLY ASKED QUESTIONS What is a Special Rate Variation? deliver the same, or improved, levels of service to our Since 4 June 2010, the Independent Pricing and community. The rate peg has consistently been set below Regulatory Tribunal (IPART) has been responsible for cost increases. setting a maximum percentage by which councils can If funding is not obtained to cover the operating deficit, increase rates. This is known as the rate cap or rate peg, there will need to be a significant reduction in expenditure and is usually around 3%. Prior to 2010, the rate peg was to contain costs, which will result in reduced services to set by the Minister for Local Government. the community. Councils can request a special rate variation to increase rates above the rate peg. Councils must undertake How has Council sustained a balanced extensive community consultation and make an application budget without increasing rates up to IPART if they wish to seek a special rate variation. until now? IPART makes the final decision on whether the rate Council has used our asset replacement and other increase is allowed. reserves to balance the budget. This practice is not sustainable. Our assets continue to age, and depreciation What are the proposed rate continues to increase, our reserves are being eroded to increase options? meet the budget shortfall. Council has put forward three funding options for the community to consider. How much money will Council be spending on upgrading and replacing Option 1: Reduce Services – Maintain Rates assets across the City? Option 2: Maintain Services – Increase Rates To ensure sufficient funds are provided for the replacement and upgrade of assets such as roads, community Option 3: Improve Services – Increase Rates buildings, boat ramps, and jetties, Council sets aside an amount of money each year. This amount is a percentage Each of these rate increase options is explained in detail of the total money required to ensure specific assets on pages 6-13. reach their full life cycle. This is known as cash funding depreciation. What happens after 7 years? Each of the three funding options includes different After 7 years, rates will realign with the rate peg amount amounts of funds set aside for the replacement and determined by IPART. maintenance of assets. Under Option 1, cash funding of depreciation commences Why is Council looking to increase rates? at 53% after year 1 and increases to only 67% after 7 Council faces some financial challenges and cannot years, while Option 2 commences at 61% after year 1 and continue to provide existing levels of service to the increases to 87% after 7 years. Option 3 provides the most community with our current funding levels. satisfactory outcome to ensure appropriate management and replacement of our asset base by commencing at Careful financial management has enabled Council 57% after year 1, and increasing to over 90% cash funding to consistently maintain an operating surplus, where of the annual depreciation charge by year 7. our operational income has exceeded our operational expenditure. This surplus has been used to offset What happens if Council’s application for infrastructure costs and for principal loan repayments. a rate increase is unsuccessful? Unfortunately, rate pegging continues to affect our ability If IPART does not approve Council’s application to increase to achieve a surplus. In fact, we are now forecasting a rates, this will mean that rates will continue to increase significant operating deficit in the 2011/12 financial year by only the rate peg amount (3%). Council will have to and future years. consider cuts to services to correct budget shortfalls and Other factors affecting our operating result include the ensure financial sustainability, as outlined on pages 6-7. impact of cost shifting. This is where the costs of other levels of government are passed on to local government. When will rates rise? Cost shifting currently amounts to over $15.5M per year If a rate increase application is successful, rates will for Lake Macquarie City Council. In addition to the burden increase from 1 July 2012. of cost shifting, recently there have been significant increases in other government levies such as the Rural Fire Services Levy. How can I get more information? Visit www.haveyoursaylakemac.com.au/ Like all other businesses and households, we also have securingourfuture to budget for increased utility and fuel costs, as well as increases in the costs of materials. Such price increases have a significant impact on our ability to continue to Important information about your Council rates and services 15
  • 16. HAVE YOUR SAY ON SECURING OUR FUTURE Which option do you prefer? Attend a Securing our Future Community Workshop in your area Option 1: Reduce Services – Maintain Rates Wed 9 Nov Belmont 16 Footers Option 2: Maintain Services – Increase Rates 12pm – 2pm The Parade, Belmont Thur 10 Nov The Place Option 3: Improve Services – Increase Rates 5.30pm – 7.30pm Charlestown Community Centre, Charlestown Square, 81/30 Pearson Street, Charlestown Sun 13 Nov Toronto Diggers There are many ways 2pm – 4pm 41 The Boulevarde, Toronto to tell us your preferred option Tues 15 Nov Council Administrative Centre You can either: 12pm – 2pm 126-138 Main Road, 6pm – 8pm Speers Point • Complete our online poll at www.haveyoursaylakemac.com.au/ Sun 20 Nov Cameron Park Community Centre securingourfuture 2pm – 4pm 107 Northlakes Drive, Cameron Park Tues 22 Nov Morisset Country Club • Attend one of our community workshops 5.30pm – 7.30pm Dora Street, Morisset or • Complete the funding option selection form below and Find out more online: drop it off at your local library or post it in an envelope. If Visit www.haveyoursaylakemac.com.au/ addressed as shown on the form, no stamp is required. securingourfuture to find out more and: • Read our information sheets and frequently Stay up to date asked questions Like us on Facebook • Take part in online discussions www.facebook.com/lakemaccity • Try your hand at setting Council’s budget using our online or budget allocator follow us on Twitter www.twitter.com/lakemac • Find out what other residents are saying about rates and Council services SECURING OUR FUTURE FUNDING OPTION SELECTION FORM Age: Gender: Male Female Postcode: Which funding option provides the most appropriate level of service? (please tick) Option 1: or Option 2: or Option 3: Any comments? Which funding option do you prefer? (please tick) Option 1: or Option 2: or Option 3: Any comments? Please post your completed form in an envelope. No postage stamp is required if addressed as follows: Securing Our Future Project Lake Macquarie City Council Reply Paid 67121 HRMC NSW 2310