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How to Use Sales Process to
                             Build a Sales Production System



                                        Landslide Technologies
                                          www.landslide.com

© Landslide 2009. All Rights Reserved

                                                                                   www.landslide.com

                                        Building World Class Sales Organizations
Why is it Critical to Create a Sales Production System?

              • The 80/20 rule in sales is alive and well

              • The debate about sales – art vs. science
                continues

              • Need to streamline sales and selling
                processes

              • Research shows process-centric sales teams
                perform better

© Landslide 2009. All Rights Reserved



                                        Building World Class Sales Organizations
Sales Production System
                                           Sales Production System


                                        Brings Mass Production Capability

                                                               To

                                              Sales Organizations

                                                      Delivering

                                           Higher Volume of Deals


© Landslide 2009. All Rights Reserved



                                            Building World Class Sales Organizations
V12 Group – A Sales Production Case Study

              • In 10 months, they doubled the value of their
                pipeline and tripled the capacity of their individual
                salesperson

                        • March Pipeline - $24M – 277 opportunities – 23 salespeople
                        • June Pipeline - $35M – 312 opportunities – 17 salespeople
                        • October Pipeline - $50M – 295 opportunities – 14 salespeople


              • 108% increase in Pipeline from March to October
                with 39% less sales expense
              • 96% increase in average deal size attributed to
                qualifying the right opportunities



© Landslide 2009. All Rights Reserved



                                        Building World Class Sales Organizations
Results – Sales Production System

           Customers saw the following increase in sales volume, value and velocity


                                        METRIC                                 Q1 after Baseline   Q2 after Baseline

          Sales Volume - New Opportunities Created                                   59%                136%

          Sales Volume - Number of Wins                                              64%                152%

          Sales Velocity - Reduction in Average Days to Close                        (14%)               (7%)

          Sales Value - Average Dollar Value of Wins                                 24%                 60%

          Sales Volume - Close Ratio                                                  3%                  7%
          Average Close Ratio of Landslide Customers is 30%




© Landslide 2009. All Rights Reserved



                                          Building World Class Sales Organizations
Sale Produc
     s      tion System




© Landslide 2009. All Rights Reserved



                                        Building World Class Sales Organizations
Sale Produc
     s      tion System




© Landslide 2009. All Rights Reserved



                                        Building World Class Sales Organizations
Sale Produc
     s      tion System




© Landslide 2009. All Rights Reserved



                                        Building World Class Sales Organizations
Sale Produc
     s      tion System




© Landslide 2009. All Rights Reserved



                                        Building World Class Sales Organizations
Sale Produc
     s      tion System




© Landslide 2009. All Rights Reserved



                                        Building World Class Sales Organizations
Sales Production System




© Landslide 2009. All Rights Reserved



                                        Building World Class Sales Organizations
Sales Production System




© Landslide 2009. All Rights Reserved



                                        Building World Class Sales Organizations
Building the Sales Production Process

              • Do not try to build the perfect sales process

              • Build different sales processes for direct sales versus channel sales

              • Have a clear understanding of the start of the sales cycle and the end
                of the sales cycle

              • Identify three or four “must have” activities for closing a deal

              • Be customer centric… Integrate buyer’s buying process in your selling
                process

              • Always define micro closes

              • Get feed back and improve the process



© Landslide 2009. All Rights Reserved



                                        Building World Class Sales Organizations
Four Elements of a Sales Production System

              1 – Four-tiered Selling Process

                                                                                              Tier 1 - Developing an
                                                                                              end-to-end sales cycle

           Tier 2 – Identifying
           goals for each phase




                                                                         Tier 3- Identifying activities
                                                                            to achieve each goal




                                                Tier 4 – Identifying tools need
                                                to complete the activity




© Landslide 2009. All Rights Reserved
© Landslide 2008. All Rights Reserved

                                        Building World Class Sales Organizations
Four Elements of a Sales Production System
            2 - Sales Performance Tools - Research Tools,
               Conversation Tools, ROI Tools, Negotiation Tools,
               Competitive Assessment Tools




© Landslide 2009. All Rights Reserved
© Landslide 2008. All Rights Reserved

                                        Building World Class Sales Organizations
Four Elements of a Sales Production System
            3 – Buyer Management Tools – Know when the buyer is
               engaged and integrate the buying process in the
               selling process




© Landslide 2009. All Rights Reserved
© Landslide 2008. All Rights Reserved

                                        Building World Class Sales Organizations
Four Elements of a Sales Production System

            4 – Monitoring Tools
                      •          Volume of deals flowing through the production line
                      •          Velocity of deal flow
                      •          Effectiveness of the sales tools
                      •          Effectiveness of salespeople




© Landslide 2009. All Rights Reserved
© Landslide 2008. All Rights Reserved

                                            Building World Class Sales Organizations
Challenges of Adoption

              •      Organic best practices
              •      Educate
              •      Collaborate
              •      Present – always available 24/7
              •      Get feed back and improve the process
              •      Measuring performance based on Sales Production Process




© Landslide 2009. All Rights Reserved



                                        Building World Class Sales Organizations
Landslide Sales P3 System – Sales Production System
                           Customizable Sales Process by Industry, Sales Culture, Product and Mode
                           Identifies the best selling practices for your organization
                           Make process central to the everyday sales activities of your team




                            Selling and Conversation Tools                 Outsource Data Entry to a Sales Assistant
                            Monitoring and Research Tools                  Expert Guidance during the Sales Cycle
                            Buyer Management Tools                         Pipeline Management Support


© Landslide 2009. All Rights Reserved



                                                 Building World Class Sales Organizations
Landslide Industry Recognition

               •         Gartner Group
                         •       “Magic Quadrant 2008 - Visionary Position”
                         •       “Magic Quadrant 2007 - Visionary Position”
                         •       “Cool Vendor of the Year 2007”


               •         Frost and Sullivan
                         •        “Innovation of the Year 2007”


               •         Small Business Technology Magazine
                         •        “Product of the Year 2007”


               •         CRM Magazine Award
                         •       “One to Watch 2008”
                         •       “One to Watch 2007”




© Landslide 2009. All Rights Reserved



                                             Building World Class Sales Organizations
Thank You!
   •        Want to start building your own Sales Production System?
            Use ProvenPath, our free Sales Process Builder tool that helps you
            build your own comprehensive sales process

            Go to          www.provenpath.com now to register!

   •        Contact us:
               Phone: 1-866-450-8522
               Email: inquiries@landslide.com                                  Web:
            www.landslide.com

   •        Download Today’s Slides
                      www.landslide.com/webinar



© Landslide 2009. All Rights Reserved



                                        Building World Class Sales Organizations

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Using Sales Process To Build Sales Production System

  • 1. How to Use Sales Process to Build a Sales Production System Landslide Technologies www.landslide.com © Landslide 2009. All Rights Reserved www.landslide.com Building World Class Sales Organizations
  • 2. Why is it Critical to Create a Sales Production System? • The 80/20 rule in sales is alive and well • The debate about sales – art vs. science continues • Need to streamline sales and selling processes • Research shows process-centric sales teams perform better © Landslide 2009. All Rights Reserved Building World Class Sales Organizations
  • 3. Sales Production System Sales Production System Brings Mass Production Capability To Sales Organizations Delivering Higher Volume of Deals © Landslide 2009. All Rights Reserved Building World Class Sales Organizations
  • 4. V12 Group – A Sales Production Case Study • In 10 months, they doubled the value of their pipeline and tripled the capacity of their individual salesperson • March Pipeline - $24M – 277 opportunities – 23 salespeople • June Pipeline - $35M – 312 opportunities – 17 salespeople • October Pipeline - $50M – 295 opportunities – 14 salespeople • 108% increase in Pipeline from March to October with 39% less sales expense • 96% increase in average deal size attributed to qualifying the right opportunities © Landslide 2009. All Rights Reserved Building World Class Sales Organizations
  • 5. Results – Sales Production System Customers saw the following increase in sales volume, value and velocity METRIC Q1 after Baseline Q2 after Baseline Sales Volume - New Opportunities Created 59% 136% Sales Volume - Number of Wins 64% 152% Sales Velocity - Reduction in Average Days to Close (14%) (7%) Sales Value - Average Dollar Value of Wins 24% 60% Sales Volume - Close Ratio 3% 7% Average Close Ratio of Landslide Customers is 30% © Landslide 2009. All Rights Reserved Building World Class Sales Organizations
  • 6. Sale Produc s tion System © Landslide 2009. All Rights Reserved Building World Class Sales Organizations
  • 7. Sale Produc s tion System © Landslide 2009. All Rights Reserved Building World Class Sales Organizations
  • 8. Sale Produc s tion System © Landslide 2009. All Rights Reserved Building World Class Sales Organizations
  • 9. Sale Produc s tion System © Landslide 2009. All Rights Reserved Building World Class Sales Organizations
  • 10. Sale Produc s tion System © Landslide 2009. All Rights Reserved Building World Class Sales Organizations
  • 11. Sales Production System © Landslide 2009. All Rights Reserved Building World Class Sales Organizations
  • 12. Sales Production System © Landslide 2009. All Rights Reserved Building World Class Sales Organizations
  • 13. Building the Sales Production Process • Do not try to build the perfect sales process • Build different sales processes for direct sales versus channel sales • Have a clear understanding of the start of the sales cycle and the end of the sales cycle • Identify three or four “must have” activities for closing a deal • Be customer centric… Integrate buyer’s buying process in your selling process • Always define micro closes • Get feed back and improve the process © Landslide 2009. All Rights Reserved Building World Class Sales Organizations
  • 14. Four Elements of a Sales Production System 1 – Four-tiered Selling Process Tier 1 - Developing an end-to-end sales cycle Tier 2 – Identifying goals for each phase Tier 3- Identifying activities to achieve each goal Tier 4 – Identifying tools need to complete the activity © Landslide 2009. All Rights Reserved © Landslide 2008. All Rights Reserved Building World Class Sales Organizations
  • 15. Four Elements of a Sales Production System 2 - Sales Performance Tools - Research Tools, Conversation Tools, ROI Tools, Negotiation Tools, Competitive Assessment Tools © Landslide 2009. All Rights Reserved © Landslide 2008. All Rights Reserved Building World Class Sales Organizations
  • 16. Four Elements of a Sales Production System 3 – Buyer Management Tools – Know when the buyer is engaged and integrate the buying process in the selling process © Landslide 2009. All Rights Reserved © Landslide 2008. All Rights Reserved Building World Class Sales Organizations
  • 17. Four Elements of a Sales Production System 4 – Monitoring Tools • Volume of deals flowing through the production line • Velocity of deal flow • Effectiveness of the sales tools • Effectiveness of salespeople © Landslide 2009. All Rights Reserved © Landslide 2008. All Rights Reserved Building World Class Sales Organizations
  • 18. Challenges of Adoption • Organic best practices • Educate • Collaborate • Present – always available 24/7 • Get feed back and improve the process • Measuring performance based on Sales Production Process © Landslide 2009. All Rights Reserved Building World Class Sales Organizations
  • 19. Landslide Sales P3 System – Sales Production System  Customizable Sales Process by Industry, Sales Culture, Product and Mode  Identifies the best selling practices for your organization  Make process central to the everyday sales activities of your team  Selling and Conversation Tools  Outsource Data Entry to a Sales Assistant  Monitoring and Research Tools  Expert Guidance during the Sales Cycle  Buyer Management Tools  Pipeline Management Support © Landslide 2009. All Rights Reserved Building World Class Sales Organizations
  • 20. Landslide Industry Recognition • Gartner Group • “Magic Quadrant 2008 - Visionary Position” • “Magic Quadrant 2007 - Visionary Position” • “Cool Vendor of the Year 2007” • Frost and Sullivan • “Innovation of the Year 2007” • Small Business Technology Magazine • “Product of the Year 2007” • CRM Magazine Award • “One to Watch 2008” • “One to Watch 2007” © Landslide 2009. All Rights Reserved Building World Class Sales Organizations
  • 21. Thank You! • Want to start building your own Sales Production System? Use ProvenPath, our free Sales Process Builder tool that helps you build your own comprehensive sales process Go to www.provenpath.com now to register! • Contact us: Phone: 1-866-450-8522 Email: inquiries@landslide.com Web: www.landslide.com • Download Today’s Slides www.landslide.com/webinar © Landslide 2009. All Rights Reserved Building World Class Sales Organizations