This talk helps you uncover the dark forces at work on your team and in your own decision making as a result of cognitive bias. Discover how data can help you make better decisions for team and product development. This talk was delivered at the Refresh PDX event at New Relic on September 21, 2016.
46. USER RESEARCH
Resist Confirmation Bias by asking
open-ended questions
Combat Narrow Framing by using “and”
instead of “or”
Test Reality by finding out what users
are doing now and A/B test to see if
your hypotheses are correct
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50. RESOURCES
Thinking Fast & Slow - Daniel Kahneman
Decisive, Made to Stick- Chip & Dan Heath
Mental Models I Find Repeatedly Useful - Gabriel Weinberg
OKRs: Getting Started Guide for Teams
The Four Villains of Product Management
Four steps to more Decisive product decisions
Gib Biddle on Netflix Product Strategy
Why This Opportunity Solution Tree is Changing the Way Product Teams Work -Teresa Torres
Spurious Correlations
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