1. Lauren lead the testing team for the ERP implementation at the City of Charlotte. She was
responsible for all aspects of testing from the testing strategy and testing data to the planning
and execution of module through user acceptance testing. She successfully developed testing
strategies, plans and cases that aligned with business processes and requirements that
ultimately lead to the successful implementation. Lauren demonstrated her ability to
communicate and coordinate at multiple levels of management and project levels that enabled
her team to be very effective. David North, Program Director City of Charlotte
Lauren Ford is a knowledgeable testing manager who is very easy to work with and brings a
pleasant atmosphere to the workplace. She sets reasonable expectations and provides
adequate direction and time for all stakeholders to be successful. Her knowledge of software
and ERP processes allow her to ask appropriate questions and offer opinions that add real
business value. Large projects are often stressful and Lauren knows how to make the work fun
and still meet deadlines. Her ability to plan ahead and direct available resources effectively
make her an efficient testing manager. She would be an asset to any project large or small
where complicated issues are being tested and organization of big data is required. We had
over 100 departmental testers, over 300 test CIT test cases coupled together into SIT and UAT
testing for over 1,500 end users. David Elmore, ERP Business Analyst City of Charlotte