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YOU UNSTUCK
A Mini-Slideshow for the Funeral Industry




            www.LibbyGill.com
Key Steps to Getting You Unstuck

•   Master “CSE” Model for Unstuck Success
•   Maximize Your Leadership DNA
•   Define Your Personal Brand
•   Live the Kaizen Concept
#1 “CSE” Model for Bold Innovation

• CLARIFY the vision
• SIMPLIFY the path

• EXECUTE the plan
Turn Fear into Fuel…




…by recognizing the brain’s primitive fear responses.
Creative ideas, offered with
 compassion, will never seem “out
there,” “over the top,” or “sales-y.”
Overcome the
Immediate Negative Response!
    Which might sound like this…
Immediate Negative Response
• I don’t think our customers would like it.
• We’ve never done it that way.
• We’ve always done it that way.

• It would take too much time / $ / effort.

• SO WHAT’S YOUR EXCUSE? _________
#2 Maximize Your Leadership DNA

    Learn to recognize your typical patterns
    of behavior and interaction so you can
    be a stronger leader for your colleagues
    and customers. Which leadership type
    are you…?
What is Your Leadership Style?

  Director:        Focused & driven

  Supporter:       Collaborative “do-er”

  Thrill-Seeker:   Charismatic & creative

  Analyst:         Info & data-oriented
#3 Define Your Personal Brand
• What are your passions?
• What are your strengths and skill-set?
• How do you make an emotional connection
  with your customers?
Successful Brands…
•   Confirm your credibility
•   Deliver consistent value
•   Motivate others to act
•   Create long-term loyalty


                   •
My #1 Brand Builder

“Capture the mindshare – that is, heads, hearts
 and trust - and the market share will follow.”

     And that’s a Tweetable…@LibbyGill
#4 Live the Kaizen Concept

•   Challenge the INR
•   Create incremental change
•   Make accountability a mission
•   TAKE ONE BOLD ACTION!
You are the shapers of our
memories and the sculptors of our
    life celebrations. Don’t
  underestimate your power.

  Make One Bold Move Today.
Books by Libby…
BURNING QUESTIONS?




Email me at Libby@LibbyGill.com.
Unable are the loved to die.
   For love is immortality.

           - Emily Dickinson

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Libby's Tips for Getting Unstuck

  • 1. YOU UNSTUCK A Mini-Slideshow for the Funeral Industry www.LibbyGill.com
  • 2. Key Steps to Getting You Unstuck • Master “CSE” Model for Unstuck Success • Maximize Your Leadership DNA • Define Your Personal Brand • Live the Kaizen Concept
  • 3. #1 “CSE” Model for Bold Innovation • CLARIFY the vision • SIMPLIFY the path • EXECUTE the plan
  • 4. Turn Fear into Fuel… …by recognizing the brain’s primitive fear responses.
  • 5. Creative ideas, offered with compassion, will never seem “out there,” “over the top,” or “sales-y.”
  • 6. Overcome the Immediate Negative Response! Which might sound like this…
  • 7. Immediate Negative Response • I don’t think our customers would like it. • We’ve never done it that way. • We’ve always done it that way. • It would take too much time / $ / effort. • SO WHAT’S YOUR EXCUSE? _________
  • 8. #2 Maximize Your Leadership DNA Learn to recognize your typical patterns of behavior and interaction so you can be a stronger leader for your colleagues and customers. Which leadership type are you…?
  • 9. What is Your Leadership Style? Director: Focused & driven Supporter: Collaborative “do-er” Thrill-Seeker: Charismatic & creative Analyst: Info & data-oriented
  • 10. #3 Define Your Personal Brand • What are your passions? • What are your strengths and skill-set? • How do you make an emotional connection with your customers?
  • 11. Successful Brands… • Confirm your credibility • Deliver consistent value • Motivate others to act • Create long-term loyalty •
  • 12. My #1 Brand Builder “Capture the mindshare – that is, heads, hearts and trust - and the market share will follow.” And that’s a Tweetable…@LibbyGill
  • 13. #4 Live the Kaizen Concept • Challenge the INR • Create incremental change • Make accountability a mission • TAKE ONE BOLD ACTION!
  • 14. You are the shapers of our memories and the sculptors of our life celebrations. Don’t underestimate your power. Make One Bold Move Today.
  • 16. BURNING QUESTIONS? Email me at Libby@LibbyGill.com.
  • 17. Unable are the loved to die. For love is immortality. - Emily Dickinson