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The 21st Century
  Language Trainer
The Future of Private Sector Foreign Language Training
                       in Poland



               Steve Jones
Who am I?
September

  1994
“While looking towards the
future, bear in mind both what
   will change and what will
       remain the same”
Product Life-Cycle
1989   2010
1989              2010
 1994 - I arrived in Poland
1989               2010
1999 - I opened a language school
1989              2010
2009 - Everyone has opened a language school
What happened?
The party’s packed and the beer’s running out!
Other Factors

• Better (more) state education
• Declining interest in exam courses
• A faster world with more technology
• Financial worries
A brief technological
history of EFL in Poland
1994
2000
2007
Tools of the trade
The resources of the 21st
Century Language Trainer
Remember the party?
How to be different?
Differentiation
Terminology
Teacher or Trainer?
Teacher
Trainer
Remember the party?
How (not) to compete?
8 x 45 = 16 zl per 90
     minute class

  5 in a group = 80 zl
income per 90 minute
          class

       RENT?
     SALARIES?
       HUH?
How to be different?
The road ahead
2 aspects


• What changes
• What remains the same
Change driven by
  technology
e-learning
kype
Multi-media bonanzas
How Groupon works

• Discount a minimum of 50%
• Groupon takes 50% of the remaining 50%
• The service provider takes 50% too (=25%
  of the original price of the product)
The service provider gets 1,5 zl per student per 45 minute
                           class
Remember the party?
How to be different?
“Price is the last
bastion of the mediocre
  and the desperate”
What stays the same?
Universal truths
here we go ...
• Poles need to learn foreign languages
• People learn languages in order to SPEAK
• Ability in a foreign language improves career
  options and enhances life quality
• Humans enjoy interacting with other humans
• Language learners like a competent and
  personable trainer to guide them
Universal Truths
Laptops                  Wi-Fi




Authentic         Universal Truths       YouTube




            Internet           Projectors
The 21st Century Language
      Trainer will...
•   Be a trainer
•   Help learners develop practical communication
    skills
•   Interact with learners face to face
•   Be competent with a little “je ne sais quoi”
•   Use elements of technology
•   Be less focused on course books and more
    interested in authentic material
But where will we
     work?
Big players?
How to be different?
Specialization?
Franchising?
Product
INNOVATION
steve.jones@dlc.com.pl

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Steve Jones IATEFL WARSAW 2011