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Lionshare Software, Inc.,[object Object],Managing Vendor Relationships,[object Object]
Best Practices for Managing Vendor Relationships,[object Object],Vendor Selection,[object Object],Negotiating,[object Object],Project Management,[object Object],Expectations / Priorities,[object Object],Value-added services,[object Object],Performance Management,[object Object],Lionshare Software, Inc. | ERP & CRM | 888.741.0262 | http://www.lionsharesoftware.com,[object Object]
Best Practices for Managing Vendor Relationships,[object Object],Vendor Selection Criteria,[object Object],Experience with similar size projects and similar size companies,[object Object],Experience with similar business types (market, channel, technology, etc,[object Object],Stability – Financial health and employee stability,[object Object],Lionshare Software, Inc. | ERP & CRM | 888.741.0262 | http://www.lionsharesoftware.com,[object Object]
Best Practices for Managing Vendor Relationships,[object Object],Vendor Selection Criteria,[object Object],Cultural fit – Personalities and work-styles,[object Object],Collaborative tools,[object Object],Well-defined project management methodology,[object Object],Post implementation relationship with previous customers,[object Object],Lionshare Software, Inc. | ERP & CRM | 888.741.0262 | http://www.lionsharesoftware.com,[object Object]
Best Practices for Managing Vendor Relationships,[object Object],Can You Negotiate Too Hard?,[object Object],[object Object]
Expenses
Human elementLionshare Software, Inc. | ERP & CRM | 888.741.0262 | http://www.lionsharesoftware.com,[object Object]
Best Practices for Managing Vendor Relationships,[object Object],Vendor OnBoarding,[object Object],[object Object]
Vendor Orientation
Team BuildingLionshare Software, Inc. | ERP & CRM | 888.741.0262 | http://www.lionsharesoftware.com,[object Object]
Best Practices for Managing Vendor Relationships,[object Object],Project Management,[object Object],Matched to your organizations level of competency,[object Object],Managed through a single point of contact,[object Object],Visible methodology,[object Object],Lionshare Software, Inc. | ERP & CRM | 888.741.0262 | http://www.lionsharesoftware.com,[object Object]
Best Practices for Managing Vendor Relationships,[object Object],Expectations / Priorities ,[object Object],Communicate expectations from Executive Sponsor through Core Team members,[object Object],Integrate with your culture,[object Object],Responsibility to Executive Sponsor, Steering Committee and Core Team,[object Object],Lionshare Software, Inc. | ERP & CRM | 888.741.0262 | http://www.lionsharesoftware.com,[object Object]
Best Practices for Managing Vendor Relationships,[object Object],Vendor Audits,[object Object],Auditing Plan,[object Object],Auditing Process,[object Object],Areas to be Audited,[object Object],Lionshare Software, Inc. | ERP & CRM | 888.741.0262 | http://www.lionsharesoftware.com,[object Object]
Best Practices for Managing Vendor Relationships,[object Object],Value-Added Services,[object Object],Use vendors experience to help build business case justifications as required.,[object Object],Leverage Best Practices learned from experience with application at other companies,[object Object],Lionshare Software, Inc. | ERP & CRM | 888.741.0262 | http://www.lionsharesoftware.com,[object Object]
Best Practices for Managing Vendor Relationships,[object Object],Vendor Performance Mgmt,[object Object],Timely,[object Object],Metrics defined as part of selection / negotiation phase,[object Object],Transparency,[object Object],Lionshare Software, Inc. | ERP & CRM | 888.741.0262 | http://www.lionsharesoftware.com,[object Object]
Best Practices for Managing Vendor Relationships,[object Object],Balanced Scorecard,[object Object],Relationship,[object Object],Cost Management,[object Object],Quality,[object Object],Delivery,[object Object],Lionshare Software, Inc. | ERP & CRM | 888.741.0262 | http://www.lionsharesoftware.com,[object Object]
Best Practices for Managing Vendor Relationships,[object Object],Balanced Scorecard,[object Object],Relationship,[object Object],[object Object]
 Flexibility
 Innovation

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6 Steps for Managing Vendor Relationships