1. E L I Z A B E T H Z E L I E
8 8 E B R O O K L I N E S T # 2 , B O S T O N , M A 0 2 1 1 8
P H O N E : 6 0 3 - 3 7 7 - 6 8 1 8
2. WORK EXPERIENCE
July 2014 – Present C.S. Draper Laboratory Cambridge, MA
Senior Benefits Administrator
Handle regulatory compliance: PCORI fees, PGBCs, 5500s, Summary Annual Reports as
well as enter, adjust and explain all retirement plans to officers, act as my own broker for
negotiating plan design and rate changes with all benefit vendors.
Write benefit policies and update the Summary Plan Description, coordinate with external
lawyers to write HRA policies, train HR Operations and HRMS on business process changes.
Handle all projects as assigned, including but not limited to: ACA and Parental Leave business
changes, write lab memos, training documentation and train all employees on using
eCompensation module (Recognition, Merit, etc.).
Move all retirees to a retiree medical exchange effective Jan 1, 2016. This includes drafting new
HRA and Retiree Medical Plan documents with lawyers, designing plan rules and choosing a
retiree medical exchange, creating initial and change files with IT to feed retirement information
to our vendor, writing a memo to all retirees, hosting meetings to prepare retirees for this
change.
Begin to learn compensation administration, take classes for a Certified Comp Professional
(CCP) certification
May 2012 – May 2013 C.S. Draper Laboratory Cambridge, MA
Functional Lead on PeopleSoft Upgrade
Handle the functional details of upgrading from PeopleSoft 8.9 to 9.1 and introducing new Self
Service functionality for new hires, mid year family status changes and Open Enrollment.
Responsible for design, configuration, testing and exit reviews for each test cycle. Resolves
project issues and works with developer on designing and customizing PeopleSoft
eBenefits, Base Benefit and Ben Admin screens.
Develops and documents all business process changes, creates UPKs for all business
processes as well as job aids, trains employees on the changes to Benefit Self Service.
Create electronic data interface (EDI) files for benefits, eliminate paper enrollment forms, train
HR staff on validating and fixing errors on EDI files
Nov 2008 – July 2014 C. S. Draper Laboratory Cambridge, MA
Benefits Administrator
Draper Wellness Program Team Lead
Handle new hire benefit orientations, process benefit paperwork in PeopleSoft, handle
employee benefit questions and employee relations concerns. Backfill for processing all
retirement and leave processing.
Handle Open Enrollment: meet with benefit vendors to design plans, handle cost negotiations,
write annual Open Enrollment newsletter, handle 1500 enrollment forms, travel to off-site
locations to present on benefit changes, work with HRMS on all Open Enrollment testing,
development design and confirmation statement changes.
Maintain the Draper Wellness Program: design weekly wellness trainings and presentations,
engage employees through communications, partner with the American Cancer Society to
further cancer research, partner with MIT on their yearly Get Fit initiative.
Received Best Benefits in Cambridge Award (2011) and Innovative Benefit Communications
award from the Boston Business Journal. Spoke on our innovative benefit plans and employee
engagement to NEWFA at Boston College in 2011.
Jan 2007 – Sept 2008 IDEXX Laboratories Westbrook, ME
3. HR Services Specialist
Enter and audit all employee data in HRIS, handle customer support and administration
for benefit plans (Health, Dental, 401K, Flexible Spending, Life & Long Term Disability,
Workers Compensation), maintain personnel and benefit files, implement Annual
Enrollment and other projects as assigned. Handle incoming phone calls, emails,
correspondence with employees and audits with the Payroll Team.
Handle international employee data including acquisitions, sending of quarterly reports,
company transfers and pay/personnel transactions.
Jan. 2003 – Aug 2005 Turbocam, Inc. Dover, NH
Human Resources Assistant (Jan. 2003- Aug. 2005)
Orient new hires, maintain and implement a Cost Accounting Database, handle benefits
(Health, Dental, 401K, Flexible Spending, Life & Long Term Disability, Workers
Compensation), handle all employment law matters, obtain visas for foreign interns, plan
biannual company parties, write and implement job descriptions, research software purchases,
and maintain all employee records.
Review all insurance contracts, plan our annual Thanksgiving mailing, and work on various
projects with our international companies.
ADDITIONAL EXPERIENCE
Aug 2005 – Aug 2006 Jubilee Community Church Worthing, UK
Voluntary Church Worker
Organize youth programs and a single mothers program. Prepare reports, write articles
for the local paper, and mentor teenage girls. Began a food bank in the town by working
with town officials and medical centers. Write business plans and risk assessment plans
for various departments within the church.
Jan. 2004 – May 2004 University of New Hampshire Durham, NH
Writing Fellow
Worked as a liaison between the Writing Center and professors, met with individual students to
discuss their written work and the requirements of their professors, and met with professors to
revise their written assignments.
Sept. 2000 – June. 2001 Good Shepherd School Barrington, NH
Teacher’s Aide
Taught 5th
grade math and grammar, 5th
/6th
grade Bible and History, corrected all homework,
prepared lesson plans, coordinated field trips, held parent-teacher conferences, subbed in the
7th
/8th
grades and kindergarten, attended teacher seminars.
EDUCATION
September 2009 – July 2012 Boston University Boston, MA
MBA, Concentration in Leadership & Organizational Transformation
Graduated Highest Honors
Accepted into Beta Gamma Sigma
Jan 2003 – May 2005 University of New Hampshire Durham, NH
Bachelor of Arts in European History, Russian Language Minor GPA: 4.0
Graduated Summa Cum Laude (2005)
Russian Language Award (2005)
4. Accepted into the Golden Key Honor Society and Phi Alpha Theta
Dean’s List with Highest Honors every semester
Summer Abroad Program at Westminster University in London, England
studying “Britain at War” (Summer 2004)
Writing Fellow for the Geography and History departments (2004)
Aug 2001 – Dec 2002 Grove City College Grove City, PA
Business/Communications Major, History Minor
Accepted into the Crown & Sceptre Honorary
Dean’s List (Fall 2001 and Spring 2002)
Dean’s List with Distinction (Fall 2002)
Publicity Chair for the Communication Association
Library Staff Worker
References available upon request.