Debbie M needed help paying for her portion of an implant restoration. Sherry R's insurance only pays 50% for crowns and she needed help paying her portion and additional fillings. Justin H had an old balance due that was put on a CareCap account to help him get additional needed dental care. Alex S needed work but did not have insurance or enough credit established, but the office manager approved an account to help him. Carol H's aged accounts receivable was transferred to a CareCap contract to maintain her as a patient. Alvarez also had aged accounts receivable that was put on a CareCap contract to allow for additional needed care.

1. Debbie M – Has insurance but needed help with her portion to pay for implant restoration.
New patient. Had implant placed by oral surgeon. Here now for CEREC restoration.
Sherry R – Has insurance that pays 50% for crowns. Needed help for her portion-due plus
additional fillings. Helping patients meet high deductibles is a key benefit of CareCap.
Justin H – Had old balance-due of $554.17 and needed more dental care.Established credit
limit, put balance on CareCap, and scheduled for additional care. Happy, retained patient!
Alex S – No insurance. Needed four quadrants of scaling. New patient. Did credit check. It
failed due to not having enough credit established. Office manager did over-ride, established
credit limit, and scheduled his care. Happy, thankful patient. Dentist remains in total control of
patient relationship. Happy staff.
Carol H – Aged A/R transferred to CareCap contract. Patient relationship maintained.
CareCap impacts patient-retention numbers positively.
Alvarez – Aged A/R needed to be taken care of before scheduling additional needed
care. Put aged A/R on CareCap contract and scheduled appointment for additional care.
Increased patient satisfaction and retention.
A Kirkland Dentist
Snapshot: January 20 thru 31, 2014
CareCap Patient Stories