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Creating Beautiful Open Source  Technical Documentation Or:  Writing FOSS  Docs that  Don't Suck
 
 
Technical Writing A Fairy Tale
A long time ago in a galaxy far  far away ...
Jane
Fred Sue Bob
Monday
Tuesday
Tuesday My l337 db rawks!
Wednesday
Wednesday My h4X0r skills are teh win!
Thursday
Thursday My design skillz are made of awesome!
Friday
Friday WTF?!
Friday
Friday My l337 db rawks!
Friday My h4X0r skills are teh win!
Friday All users base are belong to us
Friday
Saturday
Sunday
Monday Ship it!
Tuesday
Wednesday
Thursday
Thursday ???
Thursday !!!
Thursday $*!%
Friday Dole queue
Just because you can READ a manual ...
Doesn't mean you can write one.
Happily Ever After?
Information Plan Content Specification Writing Translation & Production Review Release 5 Phase Model by JoAnn Hackos
“ A common mistake that people make when trying to design something completely foolproof  is to underestimate the ingenuity of complete fools ” Douglas Adams “Mostly Harmless”
 
 
 
 
 
How To: Write FOSS Docs that don't suck
no one reads manuals! But ...
Why Document?
What makes your  software  awesome?
These things all work the same for documentation
Learnability
Efficiency
Retention
Few user errors
Satisfaction
It's all about the user
Whoever they might be
When users love the software then that's great software!
But when they don't ... the documentation should be there to save you
Beautiful documentation won't make crappy software any better But it might prevent some users  from trying to stab you
Lana Brindley Red Hat Technical Writer [email_address] +61 410 500 659 @Loquacities http://lanabrindley.blogspot.com/

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Writing Beautiful Technical Documentation