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“Ready Reference”
LIS 5603, Intro to Information Services
Dr. Lorri Mon, College of Information
“Ready Reference”




“Desk Set” – Katharine Hepburn and Spencer Tracy
Telephone Reference Centers
San Antonio Public Library:
 “Staff members answering the
Library's main telephone
number (207-2500) answer
reference questions in 5
minutes or less, supply
information about all Central
and branch library activities
and hours…They also keep
up-to-date information on all
local, federal, and world
government officials for ready
reference. There are also over
1,200 reference books in the
Telephone Reference area for
staff to use to answer your
questions. Staff members also
keep a clipping file of answers   Quick Answers Center at
for frequently asked
questions.”                       Seattle Public Library
http://www.sanantonio.gov/library/central/phonereference.asp
Ready Reference Questions

• What’s the top rated graduate program for
  library and information science?
• How much did shoes cost in 1925?
• In what rank order are you supposed to seat and
  greet important people?
• Who was Japan’s minister of education in 1999?
• I have a phone number and I would like to know
  whose it is. How can I look it up?
Guide to Reference Books/Sources

   New Guide to Reference Sources:
   http://www.guidetoreference.org/HomePage.aspx


   Famous source which goes back over the
   decades, known by the editor
   Now Kieft, was Balay, formerly Sheehy

Lists recommended reference resources by subject area including
databases,bibliographies, and other useful research tools.
Almanacs
Annual – covers one year’s worth of information
Contains statistics, tables & general facts
esp. calendars, chronologies, astronomy, weather
Best selling reference books for centuries -
  simple, standard format
  symbols & illustrations (e.g. phases of the moon)
  zodiac, astrology and predictions
  household hints, recipes, remedies
  stories, sayings, events of interest
Katz, Bill (1998), From Cuneiform to Computer: A History of Reference Sources.
World Almanac & Book of Facts


Old source – editions
  from 1868 to date


The bestseller – over 2             World Almanac, 1899 – U.S. Troops in
  million sold per year             War, Planetary Configurations in 1890



Cost: $29.95


Source: Katz, William A. (2002), Introduction to Reference Work, Vol 1.
Whitaker’s Almanack (United Kingdom)


Old source – editions
  from 1869 to date
  (Bram Stoker’s
  Dracula consulted it)

About 1,300 pages

Cost: $92.00


 Source: Katz, William A. (2002), Introduction to Reference Work, Vol 1.
The Confederate Almanac, 1863
Entry for March 1863 with times for sunrise, sunset, moonrise and phases




                                         Included a list of the Confederate
                                         Government officers, governors
                                         of Confederate states, and poems
                                         and prayers to inspire the soldiers.

University of North Carolina at Chapel Hill: http://docsouth.unc.edu/imls/almanac1863/taylor.html
Old Farmer’s Almanac

Oldest American
  almanac (1792 to
  date)

4 million copies
  distributed in
  supermarkets and
  drugstores

Cost: $5.95
Source: Katz, William A. (2002), Introduction to Reference Work, Vol 1.
Congressional Quarterly Almanac




   Entries from Congressional Quarterly Almanac, 2001
The Weather Almanac
African American Almanac
Entry under “Science & Technology” for Dr. Mae Jemison, Astronaut
Bowker Annual Library & Book Trade Almanac
Yearbooks
  A year’s accumulation of              Europa World Yearbook
  events and facts                        (Countries)
    – Originally – a years’ worth
      of laws (13th century)
    – Expanding to cover years’            Editions from 1926 to
      worth of other events:               date

• Meeting minutes                          2 volumes

• World or industry events                 Cost: $815.00

• Legislative activities

Katz, Bill (1998), From Cuneiform to Computer: A History of Reference Sources.
Europa World Yearbook (Countries)
                                       From 2004 Europa Entry on China:

Editions from 1926 to
  date

2 volumes

Cost: $815.00




Source: Katz, William A. (2002), Introduction to Reference Work, Vol 1.
Chase’s Calendar of Events
Entry for “October 30-31” from the 2004 Edition
Statistical Abstract of the U.S.


Old source – editions
  from 1879 to date
     (ends: 2012)
1,500 tables and charts

Cost: (was) free
(US government info is
  in the public domain)


http://www.census.gov/compendia/statab/
 Source: Katz, William A. (2002), Introduction to Reference Work, Vol 1.
Statistical Record of Older Americans
Guinness Book of World Records


Issues in using this:           Published annually, 1955-to date
• Not cumulative
• Not standard year to year

   (you may have to look
  through multiple editions
  to find the particular fact
  you’re looking for)
Rankings

Lists of the “best” or   • Places Rated
“most important”           Almanac

– Education
                         • Gourman Report on
– Restaurants              Graduate Programs
– Places to stay
– Award winning,         • Peterson’s educational
  “Seal of Approval”       institution rankings
Places Rated Almanac
Ranking for “Recreation” – also has scores for Crime, Education, etc.
Facts on File
December 10-16, 1941 News Events
Editorials on File
Newspaper Editorials in April, 2000
Editorials on File
Editorials & Cartoon Editorials for July 1-15, 2000
Value of a Dollar
 Entry for 1925-1927
America Votes 24 (2000)
       Washington State’s Post-War Vote for President




2000
1996
1992
1988
1984
1980
1976
1972
Kane’s First Facts
Directories

•   Thomas Register of Manufacturers
•   Gale Directory of Databases
•   Literary MarketPlace (LMP)
•   Martindale-Hubble Lawyer Locator
•   Reverse Lookup Directories ( “Haines” or
    “Criss-Cross” Directories)
Reverse Lookup Directories




   http://reversedirectory.langenberg.com/
People may also ask for “Haines” or “Criss-Cross” Directories
Google as a Ready Reference Source




   All sorts of Google lookups, not just stocks!
Next Dates
• Sat, Oct 20: Basic HTML workshop (5:30pm-6:30pm)
  – look for an email soon with the link (NOT our usual
  classroom) – optional
• Mon, Oct 22: IPL2 Question #1 (first “real user”
  question – (was: 10/15)
• NO CLASS NEXT WEEK (OCT 25) – catch up week!
• Mon, Oct 29: IPL2 Question #2 (second“real user”
  question
• Tue, Nov. 13: IPL Question #3 & IPL reflective paper
  with copies of all questions (email to instructor)
• Mon. Nov 20: Reference interviews and paper (email
  to instructor)
• Mon. Dec. 10: Research Guide (email to instructor)

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FSU SLIS Wk 8 Intro to Info Services - Ready Reference

  • 1. “Ready Reference” LIS 5603, Intro to Information Services Dr. Lorri Mon, College of Information
  • 2. “Ready Reference” “Desk Set” – Katharine Hepburn and Spencer Tracy
  • 3. Telephone Reference Centers San Antonio Public Library: “Staff members answering the Library's main telephone number (207-2500) answer reference questions in 5 minutes or less, supply information about all Central and branch library activities and hours…They also keep up-to-date information on all local, federal, and world government officials for ready reference. There are also over 1,200 reference books in the Telephone Reference area for staff to use to answer your questions. Staff members also keep a clipping file of answers Quick Answers Center at for frequently asked questions.” Seattle Public Library http://www.sanantonio.gov/library/central/phonereference.asp
  • 4. Ready Reference Questions • What’s the top rated graduate program for library and information science? • How much did shoes cost in 1925? • In what rank order are you supposed to seat and greet important people? • Who was Japan’s minister of education in 1999? • I have a phone number and I would like to know whose it is. How can I look it up?
  • 5. Guide to Reference Books/Sources New Guide to Reference Sources: http://www.guidetoreference.org/HomePage.aspx Famous source which goes back over the decades, known by the editor Now Kieft, was Balay, formerly Sheehy Lists recommended reference resources by subject area including databases,bibliographies, and other useful research tools.
  • 6. Almanacs Annual – covers one year’s worth of information Contains statistics, tables & general facts esp. calendars, chronologies, astronomy, weather Best selling reference books for centuries - simple, standard format symbols & illustrations (e.g. phases of the moon) zodiac, astrology and predictions household hints, recipes, remedies stories, sayings, events of interest Katz, Bill (1998), From Cuneiform to Computer: A History of Reference Sources.
  • 7. World Almanac & Book of Facts Old source – editions from 1868 to date The bestseller – over 2 World Almanac, 1899 – U.S. Troops in million sold per year War, Planetary Configurations in 1890 Cost: $29.95 Source: Katz, William A. (2002), Introduction to Reference Work, Vol 1.
  • 8. Whitaker’s Almanack (United Kingdom) Old source – editions from 1869 to date (Bram Stoker’s Dracula consulted it) About 1,300 pages Cost: $92.00 Source: Katz, William A. (2002), Introduction to Reference Work, Vol 1.
  • 9. The Confederate Almanac, 1863 Entry for March 1863 with times for sunrise, sunset, moonrise and phases Included a list of the Confederate Government officers, governors of Confederate states, and poems and prayers to inspire the soldiers. University of North Carolina at Chapel Hill: http://docsouth.unc.edu/imls/almanac1863/taylor.html
  • 10. Old Farmer’s Almanac Oldest American almanac (1792 to date) 4 million copies distributed in supermarkets and drugstores Cost: $5.95 Source: Katz, William A. (2002), Introduction to Reference Work, Vol 1.
  • 11. Congressional Quarterly Almanac Entries from Congressional Quarterly Almanac, 2001
  • 13. African American Almanac Entry under “Science & Technology” for Dr. Mae Jemison, Astronaut
  • 14. Bowker Annual Library & Book Trade Almanac
  • 15. Yearbooks A year’s accumulation of Europa World Yearbook events and facts (Countries) – Originally – a years’ worth of laws (13th century) – Expanding to cover years’ Editions from 1926 to worth of other events: date • Meeting minutes 2 volumes • World or industry events Cost: $815.00 • Legislative activities Katz, Bill (1998), From Cuneiform to Computer: A History of Reference Sources.
  • 16. Europa World Yearbook (Countries) From 2004 Europa Entry on China: Editions from 1926 to date 2 volumes Cost: $815.00 Source: Katz, William A. (2002), Introduction to Reference Work, Vol 1.
  • 17. Chase’s Calendar of Events Entry for “October 30-31” from the 2004 Edition
  • 18. Statistical Abstract of the U.S. Old source – editions from 1879 to date (ends: 2012) 1,500 tables and charts Cost: (was) free (US government info is in the public domain) http://www.census.gov/compendia/statab/ Source: Katz, William A. (2002), Introduction to Reference Work, Vol 1.
  • 19. Statistical Record of Older Americans
  • 20. Guinness Book of World Records Issues in using this: Published annually, 1955-to date • Not cumulative • Not standard year to year (you may have to look through multiple editions to find the particular fact you’re looking for)
  • 21. Rankings Lists of the “best” or • Places Rated “most important” Almanac – Education • Gourman Report on – Restaurants Graduate Programs – Places to stay – Award winning, • Peterson’s educational “Seal of Approval” institution rankings
  • 22. Places Rated Almanac Ranking for “Recreation” – also has scores for Crime, Education, etc.
  • 23. Facts on File December 10-16, 1941 News Events
  • 24. Editorials on File Newspaper Editorials in April, 2000
  • 25. Editorials on File Editorials & Cartoon Editorials for July 1-15, 2000
  • 26. Value of a Dollar Entry for 1925-1927
  • 27. America Votes 24 (2000) Washington State’s Post-War Vote for President 2000 1996 1992 1988 1984 1980 1976 1972
  • 29. Directories • Thomas Register of Manufacturers • Gale Directory of Databases • Literary MarketPlace (LMP) • Martindale-Hubble Lawyer Locator • Reverse Lookup Directories ( “Haines” or “Criss-Cross” Directories)
  • 30. Reverse Lookup Directories http://reversedirectory.langenberg.com/ People may also ask for “Haines” or “Criss-Cross” Directories
  • 31. Google as a Ready Reference Source All sorts of Google lookups, not just stocks!
  • 32. Next Dates • Sat, Oct 20: Basic HTML workshop (5:30pm-6:30pm) – look for an email soon with the link (NOT our usual classroom) – optional • Mon, Oct 22: IPL2 Question #1 (first “real user” question – (was: 10/15) • NO CLASS NEXT WEEK (OCT 25) – catch up week! • Mon, Oct 29: IPL2 Question #2 (second“real user” question • Tue, Nov. 13: IPL Question #3 & IPL reflective paper with copies of all questions (email to instructor) • Mon. Nov 20: Reference interviews and paper (email to instructor) • Mon. Dec. 10: Research Guide (email to instructor)