60. High availability of Internet connectivity is provided through multiple ISPs and redundant last mile connectivity through Verizon cables and Radio connectivity
78. Review 5500 reporting and data needs relative to needs for other functions such as certified annual reports and annual compliance testing
79. Recommend integration and leverage points that can be used to improve quality, eliminate duplicative data sources, and more efficiently integrate technology solutions across typical “ancillary” platforms
82. Review client engagement and communications programs for opportunities to mitigate risks and increase loyalty
83. If necessary, design enhancements to communications programs, client training programs, and client support materials
84. Review and assess training and communications programs for front line staff handling client data, client reporting, and client compliance and audit support
86. Identify intersection and integration points with key client channels such as the plan sponsor web-site to maximize client efficiency
87. Assess business risks associated with current 5500 production processes, data sourcing, and workflows and recommend short term and long term mitigants
88. Document current 5500 production practices and work flows to facilitate future automation, and create an institutional body of knowledge