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Keys to Success in AP
Automation
Presenters
Henry Ijams – PayStream Advisors
Greg Bartels - IPS
Agenda
• Current State in AP
• Challenges/Barriers
• Managed Invoice Processing
• IPS Overview
Henry Ijams
Henry Ijams, CAPP/APM
Managing Director
PayStream Advisors, Inc.
Mr. Ijams' 28 years of experience focuses on trends and technologies in financial
operations automation including strategies regarding the automation and
benchmarking of Purchasing and Payables processes.
Through PayStream Advisors, Mr. Ijams consults with domestic and international
organizations that want to take advantage of leading practices and automation
solutions.
Greg Bartels
President & CEO
IPS
Mr. Bartels has been in the field of electronic imaging, document management, OCR,
AP processing and electronic health records (EHR) for more than 25 years. Mr. Bartels
is a board member and former President of the NJ Chapter of AIIM International
(International Enterprise Content Management Association), and has built his career
on directing document management, invoice automation and vital records projects for
blue-chip companies, healthcare systems and large government organizations
throughout the U.S.
About the Speakers
Greg Bartels
PayStream’s AP Survey
PayStream’s Q4 2012 Electronic Invoice Survey of over 300 account
payable and procurement professionals at U.S. based enterprises
revealed strong opportunity in AP Automation.
Key Insights:
AP professionals are actively exploring invoice solutions with the
goals:
• Reduced processing costs, increased visibility
• Increased on-time payments and capture of supplier discounts
• Improved vendor satisfaction
• Fewer duplicate invoices
• Reduction in exceptions and discrepancies
Methods Used to Trade
B2B Invoices
Electronic invoicing
increases as invoices
traded via paper
continue
to decline.
AP Challenges
• You can’t control the vendor
• You can’t dictate to other
departments
• You can’t justify large capital
investments in AP
6
Top Barriers to AP Solutions
Lack of budget ranked
as the top barrier to
imaging solutions
Top AP Benchmarking Items
Metric Laggards
Average processing time from
invoice receipt to approval
32 days
% of Payments Made
Electronically
Zero
Percentage of invoices received
electronically
3%
Percentage of invoices with
discrepancies
25%
Percentage of discounts captured 18%
Mainstream Innovators
23 days 5 days
18% 85%
9% 32%
16% 4%
40% 75%
What Can You Do?
• Focus on what you do control
and work within that…
– The technology you already have
– The processes you use today
– The current budget
9
Managed Invoice
Processing
PayStream Definition: A third party company receives and processes
invoices; opens mail, scans or translates invoice information into
actionable data.
• Get rid of paper invoices to focus on value added work
• Improve and automate your invoice processing
• Move to 100% paperless invoicing day 1
• Add greater scalability to scanning processes
• Adopt best practices in capture and validation
• Enable automated matching
Benefits:
AP automation myths
Concerns of long ago are now unfounded:
• Presumed lack of budget
– Out of the box invoice automation are are affordable, even
for smaller organizations. Upfront costs for an invoice
automation are low.
• Concern for low ROI
– Majority of the customers who have deployed invoice
solutions see the benefits of quicker approval processes and
lower invoice processing costs.
Why Automated Workflow?
• Static electronic invoice isn’t much better than a paper
one.
• True value of paperless lies in how successful companies
are at assimilating invoice data into accounting systems
and management workflows.
• Integration yields best ROI
Benefits of Approval
Workflow
Quicker approval of
invoices ranks as the
top benefit to approval
workflow
Managed Invoice Processing
Scanning and data
entry ranks as the top
outsourced service.
Assessing where you are
today
• What are your current costs?
– You need to understand your current cost of doing business
• Document the facts & figures (metrics)
– Determine the right project(s) for you
– Help you prioritize those projects
– Build your case
• Learn how to communicate AP to the Steering Committee
– Executives may not understand what you do but they understand statistics
– Measure the success of your changes
• What do the Stakeholders care about?
– Know your audience
15
Invoice and
Workflow
Automation
Invoice Processing Workflow
17
Digital Workflow
Digital Mailroom Intelligent Capture ImageServSM
Document Hosting
Inside the Digital Mailroom
18
IPS Intelligent Capture
20
IPS Digital Workflow
Invoice Processing Workflow
21
Digital Workflow
Digital Mailroom Intelligent Capture ImageServSM
Document Hosting
Takeaways
• You don’t need to control the vendor.
• You don’t need to dictate to other departments.
22
• You don’t need to
make large capital
investments in AP.
How to Get Started
23
Stakeholders Resources IT Support

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Keys to Success in AP Automation

  • 1. Keys to Success in AP Automation Presenters Henry Ijams – PayStream Advisors Greg Bartels - IPS
  • 2. Agenda • Current State in AP • Challenges/Barriers • Managed Invoice Processing • IPS Overview
  • 3. Henry Ijams Henry Ijams, CAPP/APM Managing Director PayStream Advisors, Inc. Mr. Ijams' 28 years of experience focuses on trends and technologies in financial operations automation including strategies regarding the automation and benchmarking of Purchasing and Payables processes. Through PayStream Advisors, Mr. Ijams consults with domestic and international organizations that want to take advantage of leading practices and automation solutions. Greg Bartels President & CEO IPS Mr. Bartels has been in the field of electronic imaging, document management, OCR, AP processing and electronic health records (EHR) for more than 25 years. Mr. Bartels is a board member and former President of the NJ Chapter of AIIM International (International Enterprise Content Management Association), and has built his career on directing document management, invoice automation and vital records projects for blue-chip companies, healthcare systems and large government organizations throughout the U.S. About the Speakers Greg Bartels
  • 4. PayStream’s AP Survey PayStream’s Q4 2012 Electronic Invoice Survey of over 300 account payable and procurement professionals at U.S. based enterprises revealed strong opportunity in AP Automation. Key Insights: AP professionals are actively exploring invoice solutions with the goals: • Reduced processing costs, increased visibility • Increased on-time payments and capture of supplier discounts • Improved vendor satisfaction • Fewer duplicate invoices • Reduction in exceptions and discrepancies
  • 5. Methods Used to Trade B2B Invoices Electronic invoicing increases as invoices traded via paper continue to decline.
  • 6. AP Challenges • You can’t control the vendor • You can’t dictate to other departments • You can’t justify large capital investments in AP 6
  • 7. Top Barriers to AP Solutions Lack of budget ranked as the top barrier to imaging solutions
  • 8. Top AP Benchmarking Items Metric Laggards Average processing time from invoice receipt to approval 32 days % of Payments Made Electronically Zero Percentage of invoices received electronically 3% Percentage of invoices with discrepancies 25% Percentage of discounts captured 18% Mainstream Innovators 23 days 5 days 18% 85% 9% 32% 16% 4% 40% 75%
  • 9. What Can You Do? • Focus on what you do control and work within that… – The technology you already have – The processes you use today – The current budget 9
  • 10. Managed Invoice Processing PayStream Definition: A third party company receives and processes invoices; opens mail, scans or translates invoice information into actionable data. • Get rid of paper invoices to focus on value added work • Improve and automate your invoice processing • Move to 100% paperless invoicing day 1 • Add greater scalability to scanning processes • Adopt best practices in capture and validation • Enable automated matching Benefits:
  • 11. AP automation myths Concerns of long ago are now unfounded: • Presumed lack of budget – Out of the box invoice automation are are affordable, even for smaller organizations. Upfront costs for an invoice automation are low. • Concern for low ROI – Majority of the customers who have deployed invoice solutions see the benefits of quicker approval processes and lower invoice processing costs.
  • 12. Why Automated Workflow? • Static electronic invoice isn’t much better than a paper one. • True value of paperless lies in how successful companies are at assimilating invoice data into accounting systems and management workflows. • Integration yields best ROI
  • 13. Benefits of Approval Workflow Quicker approval of invoices ranks as the top benefit to approval workflow
  • 14. Managed Invoice Processing Scanning and data entry ranks as the top outsourced service.
  • 15. Assessing where you are today • What are your current costs? – You need to understand your current cost of doing business • Document the facts & figures (metrics) – Determine the right project(s) for you – Help you prioritize those projects – Build your case • Learn how to communicate AP to the Steering Committee – Executives may not understand what you do but they understand statistics – Measure the success of your changes • What do the Stakeholders care about? – Know your audience 15
  • 17. Invoice Processing Workflow 17 Digital Workflow Digital Mailroom Intelligent Capture ImageServSM Document Hosting
  • 18. Inside the Digital Mailroom 18
  • 21. Invoice Processing Workflow 21 Digital Workflow Digital Mailroom Intelligent Capture ImageServSM Document Hosting
  • 22. Takeaways • You don’t need to control the vendor. • You don’t need to dictate to other departments. 22 • You don’t need to make large capital investments in AP.
  • 23. How to Get Started 23 Stakeholders Resources IT Support