Senior Creditors Clerk

1. Curriculum Vitae
Of
Lucille Maloney

2. Personal Details
Surname : Maloney
ame : Lucille
Telephone umber : 073 997 4555 / 078 658 7352
Residential Address : 459 A Stadium Road
Noordgesig
Johannesburg
1804
Identity umber : 7801010655086
Languages : English & Afrikaans
ationality : South African
Sex : Female
Marital Status : Married
Dependents : One
Personal Attributes : I am computer Literate. I have excellent
Communicational & interpersonal skills and strongly believe
that I would be strength to your company.
Educational History
Secondary Education
ame of School : Noordgesig Secondary
Qualifications : Matriculated -1997
Subjects : English
: Afrikaans
: Biology
: Geography
: Business Economics
: Home Economics
Training / Awards
Training : Customer Service Training
To supply customers with excellent service
Meeting and understanding their needs
Dealing with customers under stressful conditions
Going that extra mile for customers
Keep customers well informed
: Telephone Training Certificate
Answering calls professionally
Transferring calls correctly

3. Answering calls in three rings
Invite customers to call again
Sense of urgency to attend to callers needs
: Excel Training Intermediate Certificate
Working on chart formatting
The different types of chart types
Inserting titles on chart
How to work out formulas
Saving files in templates
Working on spreadsheets
Awards : Employee of the Year 2008 (Iser)
*****************
Employment History
Company ame : Iser Expert
Date of Service : December 2007 to date
Position : Senior Creditors Clerk (Creditors Department)
Duties : Automated Recons (General Ledger) – Pastel
Balancing to supplier statement
Downloading supplier statement and GL from Pastel
Exporting statements and GL transactions
Comparing Supplier statement to GL transactions
Taking trial balance and statement balance and reconciling
automated recons
: AP Recons (Accounts Payable) – Pastel
Processing Supplier Discounts on GL
Allocating Payments and Discounts on GL
Download AP from GL per Supplier and save AP onto excel
Consolidating AP and Automated Recon and balancing to age
and supplier statement
Investigate why invoices and claims still not paid or credited
on AP recon
Resolving supplier queries on claims & invoices from
Supplier
Filing
: Invoices / Credit otes/ Claims
Match credit notes to claims and invoices
Deducting credit notes not matched from Supplier
Current claims to be sent to suppliers
Disputing invalid claims raised as per Supplier request
Dealer to pay back invalid claims raise
Ensuring that all credit notes and invoices on Supplier
statement are received and processed by Data Capturing
: Early Settlements
Confirm with supplier on Early Settlement payment

4. Supplier to agree to extra discount on early settlement
payments
Downloading invoices that will be paid on early settlement
E-mail figures of invoices to Supplier
: Preparing Remittance Advice for Payments
Processing adjustments onto month end remittances
Make sure that cheques get singed
Ensure cheques are collected or deposited into supplier
accounts
E-mail remittance to Supplier
Balancing month end Remittance on Payment schedule
Reference : Karen Pandy
Contact umber : 011 483 2173
*****************
Company ame : Iser Expert
Date of Service : October 2007 to December 2007 (Promoted to Creditors)
Position : Claims Clerk (Claims Department)
Duties : Worked with claims queries
Working with dealer and supplier
Requesting, receiving and validating claim documents
Receiving, matching, passing of credits for claims
Processing of rejections for invalid claims
Balance accounts and month end payments
Running age analysis on accounts
Writing of claims in journal book and pastel
Matching credit note to claims
Reference : Fazila Karodia
Contact umber : 011 483 2173
*****************
Company ame : Iser Expert
Date of Service : May 2006 to October 2007 (Promoted to Claims Clerk)
Position : POD Supervisor
Duties : Working on monthly download from debtors department
E-mail downloads to suppliers
Daily follow up on queries
Scanning, indexing and filing daily
Checking on Pastel and Iser month end system if invoices
were paid
Training of staff, problem solving
Attending weekly supervisors meeting with higher
management
Discussing problems in the different departments

5. Giving suggestions on resolving the problems
Reference : Hazel Pieters
Contact umber : 011 483 2173
Company ame : Rtt
Date of Service : April 2000 to February 2004
Position : Scanning Clerk / Bureau Scanning (Outsourcing)
Duties : Scanning, sorting documents, indexing and filing
Solving customer queries and branch queries
Making daily copies of original handover accounts
: Bureau Scanning (Outsourcing)
Scanning, indexing and filing invoices
Running daily and weekly CD’s and sending out
Archiving every month and copy on back up CD’s
Running daily indexing and filing reports
Keeping record of indexing on production sheet
Sending filing to Metro file capturing on Metro file system
Requesting filing from Metro file website
Responsible for invoicing and monthly statements
Checking with debtors if statements are correct
E-mail invoices and statements weekly to customers
Reference : Leigh – Ann Williams
Contact umber : 011 552 1241
*****************
Company ame : Rtt
Date of Service : March 2004 to May 2006
Position : POD Executive
Duties : Interacting with branches and branch managers daily
Handover of original and copy invoices to customers
E-mail, faxing and posting pod’s
Liaising with clients
Sending pod’s from RTT website
Cut of date every 10th of each month
Running daily un-scanned and waybill report
E-mail reports to manager
Sending out weekly and monthly CD’s to customers
Reference : Leigh – Ann Williams
Contact umber : 011 552 1241
Reason for Leaving : Better Opportunities