1. Introduction to Business English
Resume’s and CV

2. Ethical Question
A worker reported to her manager that a fellow co-worker
had sent a company-wide e-mail, during company time, to
all he knew in the company, advertising a new herbal tea he
was selling on the side. He also was e-mailing and telling
them that he would give them all a discount if they would e-
mail back to him that they would buy tea from him.
Is this ok?
Is there another way he can sell things in the office?

3. Resume Writing
Why do I need this “resume”?
Resume is an opportunity to sell yourself to
people.
A resume gives an employer a general idea of
who you are and what you have to offer
They are essential as most upper level jobs
require one before allowing for an interview
 Used as a reference for questions when in the
interview

4. Resume Writing
Things to remember for both Chinese and Western
Resumes
Too much information can lead to the trash can
Make sure your resume is clear of any grammar issues
and spelling mistakes
All resumes should be in a .doc or .pdf format
Make sure to have them reviewed by others
NEVER LIE ON YOUR RESUME!!!
Resumes should be one to two pages depending on
experience

5. Parts of a Chinese Resume
Profile ( 个人资料 )
Name ( 姓名 )
Health ( 健康状况 )
Good ( 良好 )
Gender ( 性别 )
Political Member ( 政治
面貌 )
Nationality ( 民族 )
Age ( 年龄 )
School ( 毕业院校 ) and
degree ( 学历 )
Address ( 通讯地址 )
Telephone ( 固定电话 )
Mobile is ok
Email ( 电子邮件 )
Photo ( 照片 )

6. Parts of a Chinese Resume
Objective Statement ( 求职 意向 )
Objective Statement is a short one to two
sentence description of what you want to
become in your business life either now or the
future.
What do you want to be?
How will you do it?
What is your career path?
What needs can I fulfill?

7. Parts of a Chinese Resume
Education ( 教育经历 )
Name of school
Where
What you studied
When you went
Degrees or experience received
Awards

8. School Information
Make sure to add any extracurricular activities
you did at school
Clubs
Sport teams
Awards
Group work
Additional items of interest

9. Parts of a Chinese Resume
Work Experience ( 工作经验 )
Name of the company
Job title
Time Spent in the company
Location
The tasks you were responsible for
Big accomplishments/awards during your
work
Skills gained at work

10. Job Experience
Make sure to use active verbs (verbs used to show
action)
Describe the most often done things first and only the
responsibilities that you feel can be either transferred to
a new job or are unique
Describe no more than four – five responsibilities you
did at the company
Try using key words that employers are looking for in
your field
Place a positive spin on your job responsibilities

11. Job Responsibilities
Secretary
Before: Answered phones, made copies, filed, sorted
incoming mail.
After: Coordinated communication between outside
clients, vendors and partners with department staff;
created and managed system to prioritize and improve
information flow resulting in improved department
efficiency and employee satisfaction.

12. Job Responsibilities
Mailroom Assistant
Before: Received and sorted mail from mailman for
company employees.
After: Efficiently processed incoming correspondence for
entire company; met regularly with manager for customer
service assignments; worked directly with outside
corporate partners; improved overall efficiency of
corporate mailroom.

13. Job Responsibilities
Daycare Provider
Before: Watched six children ages seven months to 2 years old.
After: Performed a wide variety of tasks to promote healthy child
development and ensure child safety and security; monitored
children's play and provided wide variety of age-appropriate
activities; prepared healthy food and refreshments on regular
schedule; maintained accurate records of children's personal habits
and activities; reported daily routines, incidents and activities to
parents; wrote contracts and managed monthly client billing.

14. Parts of a Chinese Resume
Computer Skills ( 计算机能力 )
Any skills that you feel makes you unique
Software that isn’t common (NO MS Word!!!)
Foreign Language Skills ( 外语能力 )
Include all languages not common to your location
Include any CELTA certificate copies if you can
Any Groups that you were involved in with foreign
languages or awards won.

15. Parts of a Chinese resumes
Awards ( 获得奖励 )
Awards won outside school or business
Skills ( 技能 )
Any additional skills that you find useful not intended
for computer or business
Personality( 人格 )
Who you are and what you are great at
Interests ( 权益 )
What things do you do outside work and school

16. Western Resumes
Profile ( 个人资料 )
Name ( 姓名 )
Health ( 健康状况 )
Good ( 良好 )
Gender ( 性别 )
Political Member ( 政治面
貌 )
Nationality ( 民族 )
– Age ( 年龄 )
– School ( 毕业院校 ) and
degree ( 学历 )
– Address ( 通讯地址 )
– Telephone ( 固定电话 )
• Mobile is ok
– Email ( 电子邮件 )
– Photo ( 照片 )

17. Western Resumes
Objective Statement
Same as the Chinese objective statement
Make sure it correlates with the job
Personal Profile
Profile who you are as a worker
Usually talks about your skills that are
transferable to the new job
Usually used by CEO’s and upper level
people.

18. Western Resume
Four types of resume formats:
1. Chronological
 Start with your most recent job and move backwards from there
1. Targeted
 Talk about the most appropriate jobs you have had for the job
you are applying for.
1. Skills
 Start with your skill set prior to your job history. For those who
have a lot of skills or unique skills.
1. Functional
 Discuss the how you use your skills with very little (or no)
discussion about prior job history. For Job-hoppers or 1st
timers

19. Job History
Name of the company
Time you worked there
Location
Job Title
Responsibilities on the job
Awards/Accomplishments
Use bullet pointing instead of paragraphing!

20. Western Resume
Education
Only Colleges if you are awarded a degree
Name of School
Address
Time of Graduation
Degree (including what discipline)
Any activities outside studies
Certificates awarded to you
Name of School
Address
Time of Graduation
Skills awarded or thing you are certified to be able to do

21. Western Resume
Skills
Skills you feel make you different than others or are
needed for the job
Interests
Hobbies
Sports
Community activity (may be it’s own group)
Travel
Etc.

22. CV’s
CV stands for Curriculum Vitae
Like a resume but with different formatting.
(Usually longer)
Usually has more information about international
and family status
More interested in your entire job and school
history
Should be 2 to 5 pages depending on experience.

23. CV Design
Personal information
Photo
Objective Statement /
Personal Profile
More personal information
Nationality
Age
Visa Status
Gender
Spouse and dependents
Work Experience
Education
Skills
Languages
Hobbies & Interests
References

24. Referrals/References
Some companies may ask for referrals to show that you
are truly as good as you say you are
Some good ones are:
Former boss
Teachers
People in the industry
Co-workers
Church authority
Respected people in community
Family member and friends are not good referrals. Use
them sparingly.

25. Style
Try to use fonts that are appropriate for a
business:
This is fine
This is not appropriate
Font is 10 to 12 ppt
Try to have Western resumes be clean.
Choose a paper that isn’t standard white
Fill the entire page with information

26. Final Tips
This is your only chance to get an employer to
know who you are
Learn what they want and apply it to the resume.
Have more then one resume
Place Education first if you have zero or little job
experience.