Presentation held by Mr. Zoran Aleksov as a part of the Specific e-Government solutions for better business environment Session at the 8th SEEITA and 7th MASIT Open Days Conference, 14th-15th October, 2010

1. E-municipality
The problem, the vision and the road
ahead

2. The Problem – Municipal level
Existence of sub-optimal processes
Non-standardized procedures for receipt and handling of
requests/queries from the citizens.
No standardized forms for all types of requests and queries
Very limited level of electronic services
No interoperability and exchange of data with other
institutions (CRM, Tax Authority, Cadastre)
Non existence of a mechanism for tracking the processing
status of individual cases

3. The Problem – Association of
Municipalities
Non existence of structured exchange of
information between the municipalities
Disparate implementations of various stand
alone solutions
Lack of top level strategic coordination of the
development of ITC solutions
Lack of interoperability with the central
government institutions

4. Current condition

5. Initiatives and Strategic vision
The need for comprehensive integrated solution for
establishment of functional e-Municipality has prompted the
Municipality of Stip to prepare a Strategy for integrated IT
development
The Strategic vision is to create a fully functioning e-Municipality
through a wide range of electronic services to businesses and
citizens, optimization of the business processes and increase of
the efficiency and service provision to the public
AoM has in parallel initiated a development of an inter-municipal
strategy for ICT development
The first step is the creation of a centralized repository of all the
separate ICT solutions which are in operation in all the
municipalities.

6. Next Steps
Definition of the implementation
requirements
Definition of the possible sources of
financing (multilateral/bilateral donors,
self participation, public-private
partnership)