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Understanding Generational
          Development Preferences
                         Misti Burmeister, CEO


Vision: To Create Partnership in the World
Creating a Shift…


“All Truth passes through three stages.
  First, it is ridiculed.
  Second, it is violently opposed.
  Third, it is accepted as being self-evident.”
                                - Arthur Schopenhauer
Acknowledging You




“Be the change you wish to see”
         -Mahatma Mohandas Gandhi
Why is Generational Diversity Important?



“44% of organizations have no
  knowledge-transfer process in
  place and no plans to create
  one.”
       -Training + Development, January 2008
“Nearly 60 percent of HR managers at large
companies say they’ve observed office conflicts that
flow from generational differences, according to the
    Society for Human Resource Management.”
                 (CNNMoney.com)
Your Agenda


About your speaker

Generations at a Glance

Leading Across Generations

Your opportunity
About Your Speaker


“When organizations create a space where
   the strengths of each generation can
      flourish and are aligned with the
  vision/mission, they meet with success
          beyond comprehension.”


                      -Misti Burmeister
Peter F. Drucker


“Knowledge is information that changes
  something or somebody — either by
   becoming grounds for actions, or by
  making an individual (or an institution)
 capable of different or more effective
                action.”
What Generation Are You, By Year?

Matures, Veterans, Greatest Generation
  1922-1943 (ages 65-86)
Baby Boomers
  1943-1960 (ages 48-65)
Generation X
  1960-1980 (ages 28-48)
Generation Y, Millennials, Echo-Boomers
  1980-2000 (ages 8-28)
Matures: 1922-1943 = 65-85
Influential Events:
   Stock market crashed – 1929
   U.S. Depression deepens – 1930
   Star Spangled Banner becomes national anthem – 1931
   FDR elected – 1932
   Social Security System established – 1934
   Hitler invades Austria – 1937
   U.S. prepares for war – 1940
   Pearl Harbor; U.S. enters WW II – 1941
   D-Day in Normandy – 1944
   FDR dies – 1945
   Victory in Europe and Japan – 1945
   Korean War – 1950
Matures: 1922-1943 = 65-85

Core Values:
  Dedication, conformity, law and order, respect,
  patience, duty before pleasure, honor
In their profession:
  Assets:
     Stable, detail oriented, thorough, loyal, hard
     working
  Liabilities:
     Inept with ambiguity and change, reluctant to buck
     the system, uncomfortable with conflict, reticent
     when they disagree
Generational Mission?
Baby Boomers: 1943-1960 = 48-65

Seminal Events:
  Rosa Parks refuses to move to the back of the bus – 1955
  Congress passes the Civil Rights Act – 1957
  Birth control pills introduced – 1960
  Kennedy elected – 1960
  Kennedy established Peace Corps – 1961
  Cuban Missile Crisis – 1962
  MLK leads march on Washington, DC – 1963
  President Kennedy assassinated – 1963
  U.S. sends ground combat to Vietnam – 1965
  National Organization for Women founded – 1967
  MLK and Robert F. Kennedy assassinated – 1968
  Woodstock – 1969
Baby Boomers: 1943-1960 = 48-65

Core Values:
  Optimism, team orientation, personal growth, work,
  involvement
In their profession:
  Assets:
     Team players, willing to do what’s necessary to get
     the job done, great relationship builders and team
     players
  Liabilities:
     Spenders, less comfortable going against peers or
     dealing with conflict, less willing to give feedback and
     sensitive toward receiving feedback
Generational Mission?
Generation X: 1960-1980 = 28-48
Seminal Events:
  Women’s Liberation protests – 1970
  Watergate scandal – 1973
  Energy crisis begins – 1973
  Mass suicide in Jonestown – 1978
  U.S. corporations begin massive layoffs – 1979
  Iran hold sixty-six Americans hostage – 1979
  Ronald Regan inaugurated – 1980
  Challenger disaster – 1986
  Stock market plummets – 1987
  Terrorist bomb blows up flight 103 over Lockerbie – 1988
  Fall of Berlin Wall – 1989
  Operation Desert Storm – 1991
  Rodney King beating videotapes, LA riots - 1992
Generation X: 1960-1980 = 28-48

Core Values:
  Diversity, thinking globally, balance, informality, self-
  reliance
In their profession:
  Assets:
     adaptable, technoliterate, independent, unintimidated
     by authority, creative
  Liabilities:
     impatient, caught in the middle, inexperienced, cynical
Generational Mission?
Generation Y: 1980-2000 = 8-28

Seminal Events:
  “Babies on Board” ~ focus on children and family
  Parent Advocacy
  Violence: Oklahoma City bombing, schoolyard shootings – 1995
  Technology
  Busy, over-planned lives
  Multiculturalism/Globalism
  Terrorism/Heroism
  Clinton/Lewinsky
  Columbine High School massacre – 1999
  9/11 – Patriotism – stores that sold flags, sold out in 24 hours
  Virginia Tech massacre – 2007
Generation Y: 1980-2000 = 8-28

Defining Characteristics:
  Pay-at-the pump
  Netflix
  Online Bookstores
  Text Messaging
  ATM’s & online banking
  Online take-out food & groceries
  Self check-out at stores
Generation Y: 1980-2000 = 8-28

Core Values:
  Optimism, civic-minded, inclusive, achievement oriented,
  confidence, achievement, sociability, morality, diversity
In their profession:
  Assets:
     Sociable, optimistic, talented, well-educated,
     collaborated, open-minded, influential, positive attitude
     and achievement-oriented.
  Liabilities:
     Distaste for “menial” work, poor people skills,
     impatience, need for supervision and structure,
     inexperience, confidence
Generational Mission?




Create their own… schedule, new ways of getting work
done, the exact job they want, who they report to, etc
What Generation Do You FEEL
                        most like?

Matures, Veterans, Greatest Generation
  1922-1943 (ages 65-86)
Baby Boomers
  1943-1960 (ages 48-65)
Generation X
  1960-1980 (ages 28-48)
Generation Y, Millennials, Echo-Boomers
  1980-2000 (ages 8-28)
What Generation Are You LEAST
                                Like?

Matures, Veterans, Greatest Generation
  1922-1943 (ages 65-86)
Baby Boomers
  1943-1960 (ages 48-65)
Generation X
  1960-1980 (ages 28-48)
Generation Y, Millennials, Echo-Boomers
  1980-2000 (ages 8-28)
Leading Across Generations


What is your career vision? 3-5 years?


What is your organization’s vision?


Motivation/Inspiration = you and your team
Loyalty


“Productivity is the outcome of respect.”
                     - Dr. Samuel Betances
Workbook



       from Boomers to Bloggers:
 Workbook and Resources A Practical
Guide for Leaders of Multi-Generational
                Teams
Your opportunity…

I = Impact
R = Referral
C = Contact: Email and Phone
M = More Information
  Newsletter
  Book
  Workbook
  Presentation Slides
Information for this presentation
                      acquired from:
Zemke, Raines and Filipczak. “Generations at Work.” Copyright 2000.
Deal, Jennifer. “Retiring the Generation Gap: How Young & Old Can Find Common Ground.”
Copyright 2007.
Strauss & Howe. “Generations.” Copyright 1991.
Toossi, Mitra. “A Century of Change: U.S. Labor Force, 1950-2050.” Monthly Labor Review; May
2002.
Chester. “Getting Them to Give a Damn.” Copyright 2005.
Tulgan, Bruce. “The Under-Management Epidemic.” Study conducted by Rainmaker Thinking;
June 2004.
Barash, Susan. “Tripping the Prom Queen: The Truth About Women and Rivalry.” Copyright
2006.
Hankin, Harriet. “The New Workforce: Five Sweeping Trends that Will Shape Your Company’s
Future. Copyright 2005.
Strauss, William & Howe, Neil. “Generations: The History of America’s Future, 1584-2069.
Copyright 1991.
Novations survey. 2007.
Bureau of Labor Statistics.
CNN Money.com. The Generation Gap at Work. December 2007
Fritzson, Howell, and Zakheim. “Resilience Report: Military of Millennials.” March2008
Thank You!



www.InspirionInc.com
   703.865.6033
MB@InspirionInc.com

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Leading Across Generations

  • 1. Understanding Generational Development Preferences Misti Burmeister, CEO Vision: To Create Partnership in the World
  • 2. Creating a Shift… “All Truth passes through three stages. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as being self-evident.” - Arthur Schopenhauer
  • 3. Acknowledging You “Be the change you wish to see” -Mahatma Mohandas Gandhi
  • 4. Why is Generational Diversity Important? “44% of organizations have no knowledge-transfer process in place and no plans to create one.” -Training + Development, January 2008
  • 5. “Nearly 60 percent of HR managers at large companies say they’ve observed office conflicts that flow from generational differences, according to the Society for Human Resource Management.” (CNNMoney.com)
  • 6. Your Agenda About your speaker Generations at a Glance Leading Across Generations Your opportunity
  • 7. About Your Speaker “When organizations create a space where the strengths of each generation can flourish and are aligned with the vision/mission, they meet with success beyond comprehension.” -Misti Burmeister
  • 8. Peter F. Drucker “Knowledge is information that changes something or somebody — either by becoming grounds for actions, or by making an individual (or an institution) capable of different or more effective action.”
  • 9. What Generation Are You, By Year? Matures, Veterans, Greatest Generation 1922-1943 (ages 65-86) Baby Boomers 1943-1960 (ages 48-65) Generation X 1960-1980 (ages 28-48) Generation Y, Millennials, Echo-Boomers 1980-2000 (ages 8-28)
  • 10. Matures: 1922-1943 = 65-85 Influential Events: Stock market crashed – 1929 U.S. Depression deepens – 1930 Star Spangled Banner becomes national anthem – 1931 FDR elected – 1932 Social Security System established – 1934 Hitler invades Austria – 1937 U.S. prepares for war – 1940 Pearl Harbor; U.S. enters WW II – 1941 D-Day in Normandy – 1944 FDR dies – 1945 Victory in Europe and Japan – 1945 Korean War – 1950
  • 11. Matures: 1922-1943 = 65-85 Core Values: Dedication, conformity, law and order, respect, patience, duty before pleasure, honor In their profession: Assets: Stable, detail oriented, thorough, loyal, hard working Liabilities: Inept with ambiguity and change, reluctant to buck the system, uncomfortable with conflict, reticent when they disagree
  • 13. Baby Boomers: 1943-1960 = 48-65 Seminal Events: Rosa Parks refuses to move to the back of the bus – 1955 Congress passes the Civil Rights Act – 1957 Birth control pills introduced – 1960 Kennedy elected – 1960 Kennedy established Peace Corps – 1961 Cuban Missile Crisis – 1962 MLK leads march on Washington, DC – 1963 President Kennedy assassinated – 1963 U.S. sends ground combat to Vietnam – 1965 National Organization for Women founded – 1967 MLK and Robert F. Kennedy assassinated – 1968 Woodstock – 1969
  • 14. Baby Boomers: 1943-1960 = 48-65 Core Values: Optimism, team orientation, personal growth, work, involvement In their profession: Assets: Team players, willing to do what’s necessary to get the job done, great relationship builders and team players Liabilities: Spenders, less comfortable going against peers or dealing with conflict, less willing to give feedback and sensitive toward receiving feedback
  • 16. Generation X: 1960-1980 = 28-48 Seminal Events: Women’s Liberation protests – 1970 Watergate scandal – 1973 Energy crisis begins – 1973 Mass suicide in Jonestown – 1978 U.S. corporations begin massive layoffs – 1979 Iran hold sixty-six Americans hostage – 1979 Ronald Regan inaugurated – 1980 Challenger disaster – 1986 Stock market plummets – 1987 Terrorist bomb blows up flight 103 over Lockerbie – 1988 Fall of Berlin Wall – 1989 Operation Desert Storm – 1991 Rodney King beating videotapes, LA riots - 1992
  • 17. Generation X: 1960-1980 = 28-48 Core Values: Diversity, thinking globally, balance, informality, self- reliance In their profession: Assets: adaptable, technoliterate, independent, unintimidated by authority, creative Liabilities: impatient, caught in the middle, inexperienced, cynical
  • 19. Generation Y: 1980-2000 = 8-28 Seminal Events: “Babies on Board” ~ focus on children and family Parent Advocacy Violence: Oklahoma City bombing, schoolyard shootings – 1995 Technology Busy, over-planned lives Multiculturalism/Globalism Terrorism/Heroism Clinton/Lewinsky Columbine High School massacre – 1999 9/11 – Patriotism – stores that sold flags, sold out in 24 hours Virginia Tech massacre – 2007
  • 20. Generation Y: 1980-2000 = 8-28 Defining Characteristics: Pay-at-the pump Netflix Online Bookstores Text Messaging ATM’s & online banking Online take-out food & groceries Self check-out at stores
  • 21. Generation Y: 1980-2000 = 8-28 Core Values: Optimism, civic-minded, inclusive, achievement oriented, confidence, achievement, sociability, morality, diversity In their profession: Assets: Sociable, optimistic, talented, well-educated, collaborated, open-minded, influential, positive attitude and achievement-oriented. Liabilities: Distaste for “menial” work, poor people skills, impatience, need for supervision and structure, inexperience, confidence
  • 22. Generational Mission? Create their own… schedule, new ways of getting work done, the exact job they want, who they report to, etc
  • 23. What Generation Do You FEEL most like? Matures, Veterans, Greatest Generation 1922-1943 (ages 65-86) Baby Boomers 1943-1960 (ages 48-65) Generation X 1960-1980 (ages 28-48) Generation Y, Millennials, Echo-Boomers 1980-2000 (ages 8-28)
  • 24. What Generation Are You LEAST Like? Matures, Veterans, Greatest Generation 1922-1943 (ages 65-86) Baby Boomers 1943-1960 (ages 48-65) Generation X 1960-1980 (ages 28-48) Generation Y, Millennials, Echo-Boomers 1980-2000 (ages 8-28)
  • 25. Leading Across Generations What is your career vision? 3-5 years? What is your organization’s vision? Motivation/Inspiration = you and your team
  • 26. Loyalty “Productivity is the outcome of respect.” - Dr. Samuel Betances
  • 27. Workbook from Boomers to Bloggers: Workbook and Resources A Practical Guide for Leaders of Multi-Generational Teams
  • 28. Your opportunity… I = Impact R = Referral C = Contact: Email and Phone M = More Information Newsletter Book Workbook Presentation Slides
  • 29. Information for this presentation acquired from: Zemke, Raines and Filipczak. “Generations at Work.” Copyright 2000. Deal, Jennifer. “Retiring the Generation Gap: How Young & Old Can Find Common Ground.” Copyright 2007. Strauss & Howe. “Generations.” Copyright 1991. Toossi, Mitra. “A Century of Change: U.S. Labor Force, 1950-2050.” Monthly Labor Review; May 2002. Chester. “Getting Them to Give a Damn.” Copyright 2005. Tulgan, Bruce. “The Under-Management Epidemic.” Study conducted by Rainmaker Thinking; June 2004. Barash, Susan. “Tripping the Prom Queen: The Truth About Women and Rivalry.” Copyright 2006. Hankin, Harriet. “The New Workforce: Five Sweeping Trends that Will Shape Your Company’s Future. Copyright 2005. Strauss, William & Howe, Neil. “Generations: The History of America’s Future, 1584-2069. Copyright 1991. Novations survey. 2007. Bureau of Labor Statistics. CNN Money.com. The Generation Gap at Work. December 2007 Fritzson, Howell, and Zakheim. “Resilience Report: Military of Millennials.” March2008
  • 30. Thank You! www.InspirionInc.com 703.865.6033 MB@InspirionInc.com