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CHANGE
OR DIE
The problem facing Brand
owners is a Changed (New)
Context. The opportunity is
Change (New) Context.

What do you need to do to
be a recession breakaway
brand marketer and
maintain upward
momentum? Plan and
position your brand to be
around for the recovery. To       aspirational cohorts is down
                                  not up. Debt is a now a
stand still on marketing
strategy whole in a               better measure of spend,        “The mass
                                  not income.
downward trajectory results
in decline and a long hard                                        market has
                                  However, the mass market
crawl back, if ever. Be a
breakaway brand marketer.         has new needs that brands       new needs
                                  need to tap into and new
Our analysis, which includes      profitable segments are         that brands
                                  emerging for brands to
expert Global, Euro and
local market studies,             innovate across all             need to tap
                                  dimensions of marketing.
concludes that the new
context is indeed the new         P&G global strategy is a        into”
normal for a while, some          good example of this. In
even claim 2020. In short         many developed markets,         There are new
the mind-set of today’s           many marketers are
                                  abandoning the Squeezed
                                                                  consumer choice
mass consumer is fearful
and they are anxious about        middle and turning to 50+       drivers & priorities:
job cuts, debt management         as well as Millennial.
and life-stage shifts. The        A good maxim is that a          There are new expectations
50+ cohort will be working        marketer’s brand role is to     from brands as consumers
for longer and 18-24 year         be the custodian of the         are becoming more
olds will be lifestyle curbing.   brand and to leave it in        considered
The Gini index (inequality        better health that you          purchasers. Greater
between income groups)            found it.                       consideration means that
suggests that the mobility                                        they are selecting brands
of Wealth to the next             What you must not do is         through a closer evaluation
generation will be curbed         what you always do and          - only if they would need or
and that the new reference        expect that it will work.       miss them.
of many of the traditional        That is called ‘delusion’.      Brands are quickly being
                                                                  down traded for lower cost
                                                                  options, often by retailer or
mccp.ie                           For more information contact:                  kay@mccp.ie
                                                                              ph (01) 6350030
other ‘brands’. Pew             Consumers’ needs                1. Clear out what
Research Centre (2012)
highlights how 71% of US
                                from brands are                 does not work
consumers claimed to have       evolving                        anymore; change
made changes to how they        from ‘symbols of
buy brands with many                                            how you spend your
                                meaning’ to
moving to buy less on brand
                                ‘pathways of                    budget and who you
and replacing through
promotional items or store      experiences’                    work with
brands because they
                                A recent global study from      What is central to this
believe the quality was
                                Landor (2012) confirms this     strategic shift is for
‘just’ as good.
                                trend towards                   marketers to adopt a
                                experiences. What               different mind-set. They
The number of people
                                consumers want from             need to be hungry to make
believing that a brand does
                                brands is that they be          the difference in their
not mean better quality has
                                trusted entities that make      business and change how
increased to 64% which
                                life easier through             they understand their
means that the brands in
                                connections, convenience        brands relationship with the
some categories have lost
                                and confidence so they can      consumer. They need to be
their brand power.
                                carry on with enjoying the      up for change.
                                day to day. For example,        Now is the time when the
“74% of                         Skype gives a human face to     rules for brands and
                                                                marketers are being
                                a social need and
consumers’                      experience and Amazon           rewritten. Now is the
                                                                opportunity to get rid of
                                makes it easy to navigate
avail of                        choice.                         what doesn’t work and start
                                                                working in new ways. Be
                                This has massive
BOGOF’s                         implications for how            faster, more nimble and
                                                                more focussed in what you
                                marketers think and plan to
when                            win. It is a time to            spend your money on and
                                                                how you work.
                                surround yourself with the
shopping”                       best talent.

In the UK, as in Ireland, the   The                             2. Base line option:
volume sold on promotional      solution: Strategies            Follow through an
prices and on smaller unit
buys is on the increase as      that work                       aggressive and higher
consumers want to buy                                           focused play on the
lower priced units. Although    MCCP has worked with over
they buy more when on           80 Irish and UK clients since   market
deal; 74% of consumers          the recession started and
                                helped them ‘game               You can either compete to
avail of BOGOF’s when
                                change’. There are a few        grow your share of the pie
shopping; 67% avail of
                                common themes around            or simply change the pie.
‘extra free deals’ while 56%
                                what we do to successfully      Increasing your share of pie
take advantage of ‘3 for 2
                                help clients and their          is a traditional yet essential
deals’
                                agencies transform their        marketing practise, This
(Source: justaskMCCP 2012)
                                business.                       entails, investing to stay top

mccp.ie                         For more information contact:                  kay@mccp.ie
                                                                            ph (01) 6350030
of mind (share of voice,       Stepping back means
media/channel spend),          challenging the old ways.       “72% of
strong propositions and        This requires smarter
creative that really punches   research techniques, better     consumers
above its weight.              collaboration between your
Aggressively competing         agencies and interventions      are in
against your weakest rivals    that challenge old thinking
and staying in the game can    and that bring consumer led     agreement
increase share by only a few   planning and strategy that
percentage points.             is real, sharp and insightful   with the
Significant growth requires    to the table.
a sharp focus on;                                              statement
i)        newly identified     3. Craft strategies             that ‘luxury is
          market segments,
ii)       refined and
                               that meet the needs             taking time
          rebalanced           of consumer
          positioning,
                               segments needs
                                                               out to relax’”
iii)      innovative product                                   You must segment to
          and channel          instead of just                 understand how different
          propositions and,                                    consumers have been
                               thinking about your
iv)       fresh                                                affected by the recession
          communication        competitors                     and uncover their new
          strategies that                                      priorities. This is important
          focus on new         It is not the case that the     to find new zones of
          consumer journeys    spending power of all of        innovation. Position,
                               your consumers is in            innovate and fine tune
These are all key to           decline.                        product portfolios to new
unlocking the game                                             needs and seek to create
changing potential of                                          value in niche yet profitable
brands.                                                        segments.
                                                                Rise of Smart
                                                                    Convenience: 44% of
                                                                    consumers have bought
                                                                    a smartphone in the
                                                                    past 12 months while
                                                                    32% have upgraded
                                                                    their broadband
                                                                    provider (Source:
                                                                    justaskMCCP).

                                                                  Increase in Home
                                                                   Utopia Trend spend:
                                                                   54% of consumers have
                                                                   held a house party in
                                                                   the past 12 months
                                                                   (Source: justaskMCCP).


mccp.ie                        For more information contact:                  kay@mccp.ie
                                                                           ph (01) 6350030
   Micro luxury: 72% of         entirely new and relevant       In summary, this is the time
    consumers are in             way.                            for transformational
    agreement with the                                           thinking and for marketers
    statement that ‘luxury       Big ideas are harder to         to really up their game. Find
    is taking time out to        leverage and resource in a      the best team(s); identify
    relax’ while 70% agree       low to zero growth market       segment/consumer needs
    with the statement           so micro innovation that is     that you can find single
    ‘luxury is little treats &   continuous or (what we call     minded unrivalled focus;
    rewards’. (MCCP              lean innovative thinking)       leverage best process in
    Trendstream™)                works best. Small changes       strategic, creative (to
                                 to the product or service       include innovation) thinking
   Healthier options: 43%       can offer simplicity,           and skills; commit to a
    of women ‘avoid fats’ &      relevance and create            continuous planning and
    46% eat diet/low             disproportionately higher       focus cycle. This will enable
    calorie products             value for the user and the      you to game change your
    (Source: Mintel 2011),       product owner while also        way as a breakaway brand
    while Bord Bia research      being delivered at              to find a new growth
    (2011) uncovers the          affordable prices. This can     frontier.
    fact that usage of deep      make the difference.
    fat fryer                    Examples include the            Kay McCarthy is MD &
    decreased 16% since          packaging, the format, the      Founder of MCCP
    2003; while Steamer          channel, functionality and      The Planning Agency who
    has increase 11% &           innovative marketing plans.     work with some of Ireland’s
    Wok 7% over the same                                         largest brands to help game
    period.                      At MCCP, we have set up an      change through better
                                 Innovation Planning Lab to      consumer insights and
                                 help clients to game change     sharper strategy (brand,
4. The Bigger play:              on these dimensions so as       communications and
                                 to drive success.               innovation).
Game change
through higher levels            5. ‘Always on and
of strategically                 better planning’
applied creativity and           Planning should be an on-
innovation                       going concept, not a ‘think
                                 and pause’ one. At MCCP,
Game change by changing          whilst we believe long
the pie is innovating to         range vision planning is
create new value for both        necessary to set down a
the brand and for the            visionary North Star - this
consumer; this is a              needs to be coupled with
necessary new frontier.          more regular micro
Innovation is the new            planning so as to constantly
creativity – offer something     adapt while shifting
new or different so as to        towards consumer’s needs
attract a new segment or         so that allow us to refine
position your brand in an        and amend.


mccp.ie                          For more information contact:                  kay@mccp.ie
                                                                             ph (01) 6350030

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Change Or Die

  • 1. CHANGE OR DIE The problem facing Brand owners is a Changed (New) Context. The opportunity is Change (New) Context. What do you need to do to be a recession breakaway brand marketer and maintain upward momentum? Plan and position your brand to be around for the recovery. To aspirational cohorts is down not up. Debt is a now a stand still on marketing strategy whole in a better measure of spend, “The mass not income. downward trajectory results in decline and a long hard market has However, the mass market crawl back, if ever. Be a breakaway brand marketer. has new needs that brands new needs need to tap into and new Our analysis, which includes profitable segments are that brands emerging for brands to expert Global, Euro and local market studies, innovate across all need to tap dimensions of marketing. concludes that the new context is indeed the new P&G global strategy is a into” normal for a while, some good example of this. In even claim 2020. In short many developed markets, There are new the mind-set of today’s many marketers are abandoning the Squeezed consumer choice mass consumer is fearful and they are anxious about middle and turning to 50+ drivers & priorities: job cuts, debt management as well as Millennial. and life-stage shifts. The A good maxim is that a There are new expectations 50+ cohort will be working marketer’s brand role is to from brands as consumers for longer and 18-24 year be the custodian of the are becoming more olds will be lifestyle curbing. brand and to leave it in considered The Gini index (inequality better health that you purchasers. Greater between income groups) found it. consideration means that suggests that the mobility they are selecting brands of Wealth to the next What you must not do is through a closer evaluation generation will be curbed what you always do and - only if they would need or and that the new reference expect that it will work. miss them. of many of the traditional That is called ‘delusion’. Brands are quickly being down traded for lower cost options, often by retailer or mccp.ie For more information contact: kay@mccp.ie ph (01) 6350030
  • 2. other ‘brands’. Pew Consumers’ needs 1. Clear out what Research Centre (2012) highlights how 71% of US from brands are does not work consumers claimed to have evolving anymore; change made changes to how they from ‘symbols of buy brands with many how you spend your meaning’ to moving to buy less on brand ‘pathways of budget and who you and replacing through promotional items or store experiences’ work with brands because they A recent global study from What is central to this believe the quality was Landor (2012) confirms this strategic shift is for ‘just’ as good. trend towards marketers to adopt a experiences. What different mind-set. They The number of people consumers want from need to be hungry to make believing that a brand does brands is that they be the difference in their not mean better quality has trusted entities that make business and change how increased to 64% which life easier through they understand their means that the brands in connections, convenience brands relationship with the some categories have lost and confidence so they can consumer. They need to be their brand power. carry on with enjoying the up for change. day to day. For example, Now is the time when the “74% of Skype gives a human face to rules for brands and marketers are being a social need and consumers’ experience and Amazon rewritten. Now is the opportunity to get rid of makes it easy to navigate avail of choice. what doesn’t work and start working in new ways. Be This has massive BOGOF’s implications for how faster, more nimble and more focussed in what you marketers think and plan to when win. It is a time to spend your money on and how you work. surround yourself with the shopping” best talent. In the UK, as in Ireland, the The 2. Base line option: volume sold on promotional solution: Strategies Follow through an prices and on smaller unit buys is on the increase as that work aggressive and higher consumers want to buy focused play on the lower priced units. Although MCCP has worked with over they buy more when on 80 Irish and UK clients since market deal; 74% of consumers the recession started and helped them ‘game You can either compete to avail of BOGOF’s when change’. There are a few grow your share of the pie shopping; 67% avail of common themes around or simply change the pie. ‘extra free deals’ while 56% what we do to successfully Increasing your share of pie take advantage of ‘3 for 2 help clients and their is a traditional yet essential deals’ agencies transform their marketing practise, This (Source: justaskMCCP 2012) business. entails, investing to stay top mccp.ie For more information contact: kay@mccp.ie ph (01) 6350030
  • 3. of mind (share of voice, Stepping back means media/channel spend), challenging the old ways. “72% of strong propositions and This requires smarter creative that really punches research techniques, better consumers above its weight. collaboration between your Aggressively competing agencies and interventions are in against your weakest rivals that challenge old thinking and staying in the game can and that bring consumer led agreement increase share by only a few planning and strategy that percentage points. is real, sharp and insightful with the Significant growth requires to the table. a sharp focus on; statement i) newly identified 3. Craft strategies that ‘luxury is market segments, ii) refined and that meet the needs taking time rebalanced of consumer positioning, segments needs out to relax’” iii) innovative product You must segment to and channel instead of just understand how different propositions and, consumers have been thinking about your iv) fresh affected by the recession communication competitors and uncover their new strategies that priorities. This is important focus on new It is not the case that the to find new zones of consumer journeys spending power of all of innovation. Position, your consumers is in innovate and fine tune These are all key to decline. product portfolios to new unlocking the game needs and seek to create changing potential of value in niche yet profitable brands. segments.  Rise of Smart Convenience: 44% of consumers have bought a smartphone in the past 12 months while 32% have upgraded their broadband provider (Source: justaskMCCP).  Increase in Home Utopia Trend spend: 54% of consumers have held a house party in the past 12 months (Source: justaskMCCP). mccp.ie For more information contact: kay@mccp.ie ph (01) 6350030
  • 4. Micro luxury: 72% of entirely new and relevant In summary, this is the time consumers are in way. for transformational agreement with the thinking and for marketers statement that ‘luxury Big ideas are harder to to really up their game. Find is taking time out to leverage and resource in a the best team(s); identify relax’ while 70% agree low to zero growth market segment/consumer needs with the statement so micro innovation that is that you can find single ‘luxury is little treats & continuous or (what we call minded unrivalled focus; rewards’. (MCCP lean innovative thinking) leverage best process in Trendstream™) works best. Small changes strategic, creative (to to the product or service include innovation) thinking  Healthier options: 43% can offer simplicity, and skills; commit to a of women ‘avoid fats’ & relevance and create continuous planning and 46% eat diet/low disproportionately higher focus cycle. This will enable calorie products value for the user and the you to game change your (Source: Mintel 2011), product owner while also way as a breakaway brand while Bord Bia research being delivered at to find a new growth (2011) uncovers the affordable prices. This can frontier. fact that usage of deep make the difference. fat fryer Examples include the Kay McCarthy is MD & decreased 16% since packaging, the format, the Founder of MCCP 2003; while Steamer channel, functionality and The Planning Agency who has increase 11% & innovative marketing plans. work with some of Ireland’s Wok 7% over the same largest brands to help game period. At MCCP, we have set up an change through better Innovation Planning Lab to consumer insights and help clients to game change sharper strategy (brand, 4. The Bigger play: on these dimensions so as communications and to drive success. innovation). Game change through higher levels 5. ‘Always on and of strategically better planning’ applied creativity and Planning should be an on- innovation going concept, not a ‘think and pause’ one. At MCCP, Game change by changing whilst we believe long the pie is innovating to range vision planning is create new value for both necessary to set down a the brand and for the visionary North Star - this consumer; this is a needs to be coupled with necessary new frontier. more regular micro Innovation is the new planning so as to constantly creativity – offer something adapt while shifting new or different so as to towards consumer’s needs attract a new segment or so that allow us to refine position your brand in an and amend. mccp.ie For more information contact: kay@mccp.ie ph (01) 6350030