Team and organizational culture are shaped by shared perceptions, norms, roles, and patterns of interaction. Organizational culture provides stability and is shared among all members. Dimensions of organizational culture include individualism vs collectivism, power distance, and risk tolerance. Comparing the US and Japan, the US values individualism and risk-taking while Japan values collectivism, high power distance, and risk avoidance. Organizational culture can help or hinder teamwork and cultural change requires communication and action over the long term. Transnational teams face challenges from cultural differences that effective leadership and developing a hybrid culture can help address.

1. MGMT 302-VL2
Team & Organizational Culture

2. Team Culture
 Team culture
◦ Shared perception
 Norms, Roles, Patterns of interaction
◦ Development
 Early behavior, Leader, Organization
◦ Cultural values
 Commitment, Accountability, Trust

3. Defining Organizational
Culture
 Organizational culture:
◦ Shared by all members
◦ Provides structural stability
◦ Organizational subcultures

4. Dimensions of Organizational
Culture
 Individualism Versus Collectivism
◦ Individualists
 Loose ties
 Responsible only for themselves and their immediate families
◦ Collectivists
 Value Compliance
 Conformity is expected
 Conflict is discouraged
 http://www.youtube.com/watch?v=Lfp9LHFIXfI&feature=related

5. Dimensions of Organizational Culture
 Power and Status
◦ High-power
 Status oriented
 Problems:
 Reduced creativity
 Lower participation
◦ Low-power
 Egalitarian
 Problems:
 Difficult to manage
 More conflicts
 Implementation problems

6. Dimensions of Organizational Culture
 Uncertainty and Risk Avoidance
◦ Risk-Avoidance Cultures
 Value social harmony and stability
 Want rules and norms
◦ Risk-Taking Cultures
 Value change
 Action oriented
 Conflict viewed as positive

7. Dimensions of Organizational
Culture
Comparing the United States and Japan
◦ U.S. ◦ Japan
 Individualism  Collectivism
 Low power  High power
 Risk taking  Risk avoidance
 Less teamwork  Stress interdependence
 Quality circles
 Consensus decision
making

8. Organizational Culture and Teamwork
 Types of Organizational culture
◦ Control culture
 Status and power
 Hierarchical
◦ Commitment culture
 Reduces organizational levels
 Focus on quality
 Encourage open communication and participation

9. Organizational Culture and
Teamwork
 Teams and Cultural Change
◦ Cultures resistant to change
◦ Long-term process
◦ Requires communication and action

10. Organizational Culture and
Teamwork
 Implementing Teams in Difficult Organizational Cultures

11. Transnational Teams
 Characteristics of Transnational Teams
◦ Problems:
 Cultural distance
 Individualism/collectivism
 Status or power distance
 Cultural identity
 Communication
 Direct or indirect
 Influence of status orientation
 Communication technology
 Reward system

12. Transnational Teams
 Creating Effective Transnational Teams
◦ Spend more time initially to start the team
◦ Train the team
 Encourage a common perspective and cultural
awareness
◦ Use strong leadership
 Provide direction and motivation
◦ Develop a hybrid culture