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Consumer Behaviors
Marketing to the savvy supermarket shopper
Changes in Breakfast Foods
      • In the past 10 years, more consumers are
        visiting fast food restaurants for breakfast and
        eating more in their cars
      • How many of the top 10 foods/beverages
        consumed for breakfast in 2001 are different in
        2011?
             – 5 or more                                   ─ 3 to 4
             – 1 to 2                                      ─ None


Source: The NPD Group’s National Eating Trends® database
Nothing Has Been Replaced!
                                         2000/2001            2010/2011
                                  1. Coffee                1. Coffee
                                  2. Cold Cereal           2. Cold Cereal
                                  3. Juice                 3. Juice
                                  4. Milk                  4. Milk
                                  5. Bread                 5. Fruit         Only change in
                                  6. Fruit                 6. Bread         10 years is the
                                                                            order of fruit
                                  7. Eggs                  7. Eggs          and bread!
                                  8. Hot Cereal            8. Hot Cereal
                                  9. Tea                   9. Tea
                                  10.Bacon                 10.Bacon


Source: The NPD Group’s National Eating Trends® database
Looking More Into Coffee…
      • #1 on the list of foods/beverages consumed for
        breakfast
      • The share of restaurant coffee orders continues
        to rise as Starbuck’s rebounds and McDonald’s
        and others increase focus on coffee items
      • In what year was per capita coffee consumption
        the highest in the US?
         – 1946                ─ 1978
         – 1999                ─ 2011

Source: The NPD Group’s National Eating Trends® database
1946 is the Peak!
           50                   Per Capita Coffee Consumption in the US
                                                             (Gallons)
           45                                                            1946!
           40
           35
           30
           25
           20
           15
           10
            5
            0
              10

              14

              18

              22

              26

              30

              34

              38

              42

              46

              50

              54

              58

              62

              66

              70

              74

              78

              82

              86

              90

              94

              98

              02

              06
            19

            19

            19

            19

            19

            19

            19

            19

            19

            19

            19

            19

            19

            19

            19

            19

            19

            19

            19

            19

            19

            19

            19

            20

            20
Source: The NPD Group’s National Eating Trends® database, USDA, ERS
What is the Food of the Decade?
      • Yogurt, hummus, and sushi have been called the
        food of the decade by different organizations
        based on increased consumption
      • Which of the three do you consider to be the
        food of the decade?
             – Yogurt: consumption up 80% since 2000
             – Hummus: consumption up 1900% since 2000
             – Sushi: consumption up 2000% since 2000


Source: The NPD Group’s National Eating Trends® database
Hint, Hint
Yogurt has made a place in
                      consumers’ lives
                                        Percent of Individuals Consuming
                                                       at least once in two-weeks                           31.5
                                                                                             28.4    29.4
                                                                                    28.3
                                                                           26.2
                                                                 23.3
        Yogurt                               20.3      21.3
                                   19.8
       17.5     16.9      17.8


         Sushi

        Hummus
                                                                           1.2      2.1       1.9    1.9    1.9
         0       0.1       0.5      0.5       0.4      0.8       0.5

       2000      2001     2002      2003     2004      2005      2006      2007     2008     2009    2010   2011




Source: The NPD Group's National Eating Trends® In-Home/Away-From-Home database; Years ending Feb.
Continued Recessionary
                                 Economy
        • Rising gas & commodity prices
        • Slow job growth
        • Weak consumer confidence
        • YTD* 2011 retail sales +0.1%
        • Which of the following retailers has experienced the
          largest increase in same store sales this year?
                – Wal-Mart                  ─ Nordstrom’s
                – Kohl’s                    ─ Whole Foods


             Source: Nielsen
     *24 weeks ending June 11, 2011
Total U.S. Food/Drug/Mass (incl. Walmart)
Despite Economy, Luxury is
                          Winning!
                                                  % Change in Same-Store-Sales
                                        2011

       10

         5

         0
                    Kohl's




                                   Target




                                                  Walmart




                                                            Macy's




                                                                     Kroger




                                                                              DollarGeneral




                                                                                              Nordstrom




                                                                                                          WholeFoods
        -5

      -10




Source: Nielsen Trends That Matter Presentation
using company press releases; latest monthly or
            quarterly news releases
Consumers Treat Themselves to
               Relieve Stress
      • Consumers are growing tired of penny pinching

      • Purchasing an inexpensive treat, like a cupcake,
        provides a quality break in a stressful day

      • Purchasing luxury items such as designer
        clothes or shoes on occasion become a reward
        and make shopping enjoyable again



    Sources: 2010 Medill Reports - Chicago,
Northwestern University, Ellen Gibson – Associate
                     Press
Analyzing Savvy Shopper
                    Behaviors Appropriately
      1. Percents can be very misleading, look at all of
         data to understand the trends
      2. Taste and habits drive eating behavior and do
         not change quickly. Cost and convenience
         influence food choices
      3. ……?




Source: The NPD Group’s National Eating Trends® database

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Consumer Behaviors, Marketing to the Savvy Supermarket Shopper

  • 1.
  • 2. Consumer Behaviors Marketing to the savvy supermarket shopper
  • 3. Changes in Breakfast Foods • In the past 10 years, more consumers are visiting fast food restaurants for breakfast and eating more in their cars • How many of the top 10 foods/beverages consumed for breakfast in 2001 are different in 2011? – 5 or more ─ 3 to 4 – 1 to 2 ─ None Source: The NPD Group’s National Eating Trends® database
  • 4. Nothing Has Been Replaced! 2000/2001 2010/2011 1. Coffee 1. Coffee 2. Cold Cereal 2. Cold Cereal 3. Juice 3. Juice 4. Milk 4. Milk 5. Bread 5. Fruit Only change in 6. Fruit 6. Bread 10 years is the order of fruit 7. Eggs 7. Eggs and bread! 8. Hot Cereal 8. Hot Cereal 9. Tea 9. Tea 10.Bacon 10.Bacon Source: The NPD Group’s National Eating Trends® database
  • 5. Looking More Into Coffee… • #1 on the list of foods/beverages consumed for breakfast • The share of restaurant coffee orders continues to rise as Starbuck’s rebounds and McDonald’s and others increase focus on coffee items • In what year was per capita coffee consumption the highest in the US? – 1946 ─ 1978 – 1999 ─ 2011 Source: The NPD Group’s National Eating Trends® database
  • 6. 1946 is the Peak! 50 Per Capita Coffee Consumption in the US (Gallons) 45 1946! 40 35 30 25 20 15 10 5 0 10 14 18 22 26 30 34 38 42 46 50 54 58 62 66 70 74 78 82 86 90 94 98 02 06 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 20 20 Source: The NPD Group’s National Eating Trends® database, USDA, ERS
  • 7. What is the Food of the Decade? • Yogurt, hummus, and sushi have been called the food of the decade by different organizations based on increased consumption • Which of the three do you consider to be the food of the decade? – Yogurt: consumption up 80% since 2000 – Hummus: consumption up 1900% since 2000 – Sushi: consumption up 2000% since 2000 Source: The NPD Group’s National Eating Trends® database
  • 9. Yogurt has made a place in consumers’ lives Percent of Individuals Consuming at least once in two-weeks 31.5 28.4 29.4 28.3 26.2 23.3 Yogurt 20.3 21.3 19.8 17.5 16.9 17.8 Sushi Hummus 1.2 2.1 1.9 1.9 1.9 0 0.1 0.5 0.5 0.4 0.8 0.5 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Source: The NPD Group's National Eating Trends® In-Home/Away-From-Home database; Years ending Feb.
  • 10. Continued Recessionary Economy • Rising gas & commodity prices • Slow job growth • Weak consumer confidence • YTD* 2011 retail sales +0.1% • Which of the following retailers has experienced the largest increase in same store sales this year? – Wal-Mart ─ Nordstrom’s – Kohl’s ─ Whole Foods Source: Nielsen *24 weeks ending June 11, 2011 Total U.S. Food/Drug/Mass (incl. Walmart)
  • 11. Despite Economy, Luxury is Winning! % Change in Same-Store-Sales 2011 10 5 0 Kohl's Target Walmart Macy's Kroger DollarGeneral Nordstrom WholeFoods -5 -10 Source: Nielsen Trends That Matter Presentation using company press releases; latest monthly or quarterly news releases
  • 12. Consumers Treat Themselves to Relieve Stress • Consumers are growing tired of penny pinching • Purchasing an inexpensive treat, like a cupcake, provides a quality break in a stressful day • Purchasing luxury items such as designer clothes or shoes on occasion become a reward and make shopping enjoyable again Sources: 2010 Medill Reports - Chicago, Northwestern University, Ellen Gibson – Associate Press
  • 13. Analyzing Savvy Shopper Behaviors Appropriately 1. Percents can be very misleading, look at all of data to understand the trends 2. Taste and habits drive eating behavior and do not change quickly. Cost and convenience influence food choices 3. ……? Source: The NPD Group’s National Eating Trends® database