Introduction to Kanban and lean

1. Introduction to KANBAN & LEAN Mads Troels Hansen BestBrains, February 2nd 2010

2. Inspiration, theory, examples Visual Mgt. Kaizen Kanban Lean Agile Your expectations?

3. WhyKanban and Lean?

4. Kanban and Visual Management (1/3) Alignedgoals

5. Kanban and Visual Management (2/3) More contribution

6. Kanban and Visual Management (3/3) Bottlenecks and Quality

7. Mads Troels Hansen: Kanban Experience Agile and Lean Coach at BestBrans Agile and Lean Coach, Management Consultant Development Director at Omada 7 different nationalities, products, projects and support, 4 teams, global clients Development Director, co-founder at SoftwarePeople Products, projects and hosting, 6 teams Started Offshore in Bangladesh, SoftwarePeopleLtd, 25+ people IT Director at PeopleGroup Started Offshore graphical production in Bangladesh. Development Manager at NetPeople 15+ nationalities, 2 teams 2010 Scrum extended with Kanban Kanban and offshore teams Kanban talks, training, coaching 2008 Kanban and Visual Management Scrumboardswith offshore teams 2006 Kanban techniques Hyper productive offshore teams 2004 Started Offshore production company Agile+XP, Task Boards 2003 Also experience as developer, architect, project manager.

9. break (5 min)

10. Kanban, Scrum, Scrumban (~20 min)

11. break: Sandwich (15 min)

12. Examples of Kanban boards (20 min)

13. break (5 min)

14. Kanban on Whiteboard (20 min)

17. TaiichiOhno (大野 耐)

18. A kan-ban

19. A physical card (kan)

21. FLOW

22. PULL

23. CADANCE

24. Release per Feature

25. Systems Thinking

26. ValueStreams

27. Limit Work-In-Progress

28. Schedulelarge work orders and align resources by workflow Schedulesmall work orders and align resources by schedule Schedulesmall work orders and align resources by workflow

29. Kanban, Scrum, Scrumban

31. Task breakdown

32. Team commitment

36. Prioritization

39. Support of team

42. Pull Scrum vs. Kanban Kanban Downstream pull from upstream Scrum Push from business/product mgt.

43. Taskboard game Scrum vs. Kanban In Prog Review Done ToDo PBL A Test Doc Deploy B C D E F In Prog (2) Review (2) Queue (2) Test Queue (2) Doc Queue (2) Deploy Queue (3) PBL A D E B F C

44. Taskboard game Scrum vs. Kanban New request from a customer X In Prog Review Done ToDo PBL X A Test Doc Deploy B C D E F In Prog (2) Review (2) Queue (2) Test Queue (2) Doc Queue (2) Deploy Queue (3) PBL A X D E B C F

45. Taskboard game Scrum vs. Kanban New request from a customer X In Prog Review Done ToDo PBL X A Test Doc Deploy B C D E F In Prog (2) Review (2) Queue (2) Test Queue (2) Doc Queue (2) Deploy Queue (3) PBL A X D E B C F

46. Taskboard game Scrum vs. Kanban New request from a customer X New bug reported Y In Prog Review Done ToDo PBL Y A Test Doc Deploy X B C D E F In Prog (2) Review (2) Queue (2) Test Queue (2) Doc Queue (2) Deploy Queue (3) PBL A X Y F B D C E

47. Taskboard game Scrum vs. Kanban New request from a customer X New bug reported Y In Prog Review Done ToDo PBL Y A Test Doc Deploy X B C D E F In Prog Review (2) Queue (2) Test Queue (2) Doc Queue (2) Deploy Queue (3) PBL A X Y F B D C E

48. Taskboard game Scrum vs. Kanban New request from a customer X New bug reported Y In Prog Review Done ToDo PBL Y A Test Doc Deploy X B C D E F In Prog Review (2) Queue (2) Test Queue (2) Doc Queue (2) Deploy Queue (3) PBL A X Y E B C D F

49. Taskboard game Scrum vs. Kanban New request from a customer X New bug reported Y In Prog Review Done ToDo PBL Y A Test Doc Deploy X B C Problem with test server D E F In Prog Review (2) Queue (2) Test Queue (2) Doc Queue (2) Deploy Queue (3) PBL A X Y E B C D F Queue full

50. Taskboard game Scrum vs. Kanban New request from a customer X New bug reported Y In Prog Review Done ToDo PBL Y A Test Doc Deploy X B C Fixing the test server D E F In Prog Review (2) Que (2) Test Queue (2) Doc Queue (2) Deploy Queue (3) PBL A X Y E D C B F

51. Taskboard game Scrum vs. Kanban Scrum: Scope commitment more focus to developers. New request from a customer X New bug reported Y In Prog Review Done ToDo PBL Y A Test Doc Deploy X B C D Kanban: Visualize bottlenecks fast, and enable frequent business prioritization. E F In Prog Review (2) Queue (2) Test Queue (2) Doc Queue (2) Deploy Queue (3) PBL A X Y E D C B F

52. Business prioritization Scrum Don't interrupt WIP and you may only adjust our work plan every iteration. Kanban Don't interrupt WIP and you may change prioritization any time. Scrum vs. Kanban

53. Commitment and goals Scrum Commit to a scope Kanban Commit to deliver working features within a time limit. SLA: “…always deliver within 14 days…” Scrum vs. Kanban

54. Planning Scrum Combined planning and release cycles. Kanban Planning and release can be separated. Frequent planning with release interval related to cost of release and business feedback. Scrum vs. Kanban

55. WIP Scrum Limit WIP pr. iteration Kanban Limit WIP pr. workflow state Scrum vs. Kanban

56. Roles Scrum Product Owner Scrum Master Team Kanban None prescribed! An Agile Project Manager might be valuable to focus on the full value stream Scrum vs. Kanban

57. Iterations Scrum Sprints, one cadence with Planning Process improvement Release Kanban No iteration Can chose when to do planning, Process improvement, release etc. Scrum vs. Kanban

58. Backlogs Scrum Product Backlog Sprint Backlog (Impediment backlog!) Kanban Queues Maybe combine with a Backlog of requirements Scrum vs. Kanban

59. Teams Scrum Cross-functional team Kanban Specialists Different roles Can also be cross-functional Scrum vs. Kanban

60. Reporting Scrum ProductBacklogBurndownchart Sprint BacklogBurndown Kanban Cumulative Flow Diagrams (CFD) Scrum vs. Kanban

61. Estimating and velocity Scrum Estimate relative size Measure velocity Use velocity for planning Kanban None… might make sense to do it Break down work at same size Throughput instead of velocity Scrum vs. Kanban

62. Quick summary Scrum vs. Kanban

63. EXAMPLES OF KANBAN BOARDS

66. Traditional task boards

67. Just getstarted

68. Devs, tests, technicalwriter, operations, support

69. Personal Kanban

70. Traditional task board extended with limits

71. Kanban board

72. Kanban board

73. Kanban board

74. Kanban board

75. Kanban board

76. Virtual Kanban board (Custom solution against TFS)

77. Rally

78. Version One

79. Target Process

80. Jira Greenhopper

81. KanbanonWhiteboard

84. Kanban – Get started My Top 5 My Top 5 Draw your end-to-end process (Value Stream) Map your process to a physical Task board Start using the board Limit work-in-process with WIP limits Measure cycle time and lead time n. Find bottlenecks, do Kaizen and improve Use 2 minutes to create your personal list

85. Kanban – Take Away A Kanban system, starts to focus on flow and cycle time of delivered work and gives a way to visualize and resolve bottlenecks

86. Thank you mth@bestbrains.dk People don’t resist change, they resist being changed. - Peter Scholtes @MadsTH

87. Some references Lean Software Development - An Agile Toolkit, Mary & Tom Poppendieck, 2003 Implementing Lean Software Development, Mary & Tom Poppendieck, 2007 The Enterprise and Scrum, Ken Swaper, 2007 Factory Physics, W. Hopp, 3rd edition, 2008 Agile management, David Andersson, 2004 Scrumban, Corey Ladas, 2009 Kanbanvs Scrum – A practical guide, Henrik Kniberg, April 2009 Kanban intro, Karl Scotland, http://availagility.wordpress.com/2008/10/28/kanban-flow-and-cadence/ YahooGroup: Kanbandev Software Excellence http://www.bestbrains.dk/dansk.aspx/Rådgivning