My talk on how volunteers could be used as model for people management in today's time and age at PMI Pune-Deccan India Chapter's Annual Project Management Conference "OnTarget 2014 - Leadership for Effective Project Management"

1. People Management:
Need for a Paradigm Shift
Tathagat
Varma,
VP,
Strategic
Process
Innova2ons
and
HR,
[24]7
Innova2on
Labs

2. Are
you
pu)ng
a
man
on
moon?

3. How many employees
are engaged at
work?
Gallup
State
of
the
Global
Workforce
2013

4. What is Engagement?
h=p://www.halogensoCware.com/blog/the-­‐dollars-­‐and-­‐sense-­‐of-­‐employee-­‐engagement

6. Engagement Cycle
h=p://www.bpanz.com/page/Services/Employee_Engagement_Model/

7. Disengagement Cycle
h=p://www.bpanz.com/page/Services/Employee_Engagement_Model/

8. Key Drivers of
Employee Engagement
Rela%onship
with
immediate
supervisor
Pride
in
working
for
the
company
h=p://www.dalecarnegie.com/assets/1/7/driveengagement_101612_wp.pdf
Belief
in
senior
leadership

9. h=p://www.tobiasdahlberg.com/2013/04/08/the-­‐human-­‐side-­‐of-­‐engagement-­‐version-­‐2-­‐0/

10. What can you do?
h=p://businessjournal.gallup.com/content/26755/strengths-­‐next-­‐generaSon.aspx

11. Working remotely is
good for business!

12. How does Hierarchy
Impact?

13. Tall vs. Flat

20. The
Corporate
La)ce
–
Cathleen
Benko
and
Molly
Anderson

21. How about Career
Path?

23. Horizontal Career
Path
h=p://us.whirlpoolcareers.com/CAREER-­‐DEVELOPMENT/mapping-­‐out-­‐your-­‐career.aspx

24. Cross-functional
Career Path
h=p://us.whirlpoolcareers.com/CAREER-­‐DEVELOPMENT/mapping-­‐out-­‐your-­‐career.aspx

25. Ladder vs. Lattice
h=p://www.deloi=e.com/view/en_US/us/Insights/Browse-­‐by-­‐Content-­‐Type/deloi=e-­‐review/e207a920f718d210VgnVCM2000001b56f00aRCRD.htm

26. The
Corporate
La)ce
–
Cathleen
Benko
and
Molly
Anderson

27. Career Lattice
h=p://hrweb.berkeley.edu/learning/career-­‐development/self-­‐assessment/career-­‐direcSon

28. From ‘employees’ to…

29. Why do people volunteer?
Achievement
RecogniSon
and
feedback
Personal
growth
Giving
something
back
Bringing
about
social
change
Family
Ses
Friendship
&
support
Feeling
of
belonging
Help
others
Make
a
difference
Find
purpose
Enjoy
a
meaningful
conversaSon
Connect
with
your
community
Feel
involved
Contribute
to
a
cause
you
care
about
Use
your
skills
in
a
producSve
way
Develop
new
skills
Meet
new
people
Explore
new
areas
of
interest
Impress
your
mom
(my
personal
favorite!)
Expand
your
horizons
Get
out
of
the
house
Make
new
friends
Strengthen
your
resume
Feel
be=er
about
yourself
Feel
needed
Share
a
skill
Get
to
know
a
community
Demonstrate
commitment
to
a
cause/belief
Gain
leadership
skills
Act
out
a
fantasy
Do
your
civic
duty
Pressure
from
a
friend
or
relaSve
SaSsfacSon
from
accomplishment
Keep
busy
Repay
a
debt
Donate
your
professional
skills
Because
there
is
no
one
else
to
do
it
To
have
an
impact
Learn
something
new
Freedom
of
schedule
Help
a
friend
or
relaSve
For
escape
To
become
an
“insider”
Guilt
Be
challenged
Be
a
watchdog
Feel
proud
Make
new
friends
Explore
a
career
Help
someone
Therapy
Do
something
different
from
your
job
For
fun!
For
religious
reasons
Earn
academic
credit
Keep
skills
alive
Because
an
agency
is
geographically
close
An
excuse
to
do
what
you
love
Be
able
to
criScize
Assure
Progress
Feel
good
Be
part
of
a
team
Gain
status
Test
yourself
Build
your
resume
To
be
an
agent
of
change
Personal
experience
with
problem,
illness,
or
cause
To
stand
up
and
be
counted
Because
you
were
asked!
h=p://volunteermaine.org/blog/why-­‐do-­‐people-­‐volunteer

30. 7 Traits of Amazing Volunteers
Results-­‐driven
Passionate
professionalism
CollaboraSve
tribal
mindset
Make
no
excuses
Constant
champions
Energizers
It’s
a
match
h=p://www.forbes.com/sites/michaellindenmayer/2013/06/03/7-­‐traits-­‐of-­‐amazing-­‐volunteers/

31. Conclusions
Engagement is perhaps the single-most
important x-factor
Reduce hierarchy so that people can get stuff
done!
Let people build their careers on their own…
with your support
If we can help employees become ‘volunteers’,
work will become a vocation!

32. References
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h=p://www.kernsanalysis.com/sjsu/ise250/history.htm
h=p://www.accel-­‐team.com/moSvaSon/hawthorne_03.html
h=ps://en.wikipedia.org/wiki/Maslow's_hierarchy_of_needs
h=p://en.wikipedia.org/wiki/Hawthorne_effect
h=p://en.wikipedia.org/wiki/George_Elton_Mayo
h=p://en.wikipedia.org/wiki/Fordism
h=p://www.aon.com/apac/human-­‐resources/thought-­‐leadership/talent-­‐
organizaSon/APAC%20Trend%20Employee%20Engagement/2013-­‐
APAC_Trend_Engagement.jsp
h=p://www.forbes.com/sites/alanhall/2013/03/11/im-­‐ou=a-­‐here-­‐why-­‐2-­‐million-­‐
americans-­‐quit-­‐every-­‐month-­‐and-­‐5-­‐steps-­‐to-­‐turn-­‐the-­‐epidemic-­‐around/
h=p://blogs.hbr.org/2013/07/disengaged-­‐employees-­‐do-­‐someth/
h=p://www.justrabbits.com/rabbit-­‐hierarchy.html
h=p://holacracy.org/blog/whats-­‐wrong-­‐with-­‐your-­‐organizaSonal-­‐structure
h=p://www.inc.com/peter-­‐economy/7-­‐steps-­‐engaged-­‐employees.html