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get the facts




your first
h o m e
4 steps to you r
     first hom e
your first home

Congratulations! You are thinking of buying your first home. You are about to enter a wonderful
new chapter in your life that we know can be both exciting and scary. Many first-time home buyers
will contemplate the decision for years before taking any action, even a first step. This brochure
helps you to take that first step.

Once you purchase a home, you will soon reap the tax advantages of home ownership and the
opportunity to build equity (or wealth) over time. According to the Federal Reserve, the median
household wealth accumulation for a homeowner was $184,000; in comparison, the median net
worth of a renter was $4,000. It’s time to start taking those steps!




Step 1
       Find the Right Help to Find the Right Home

Step 2
       Get Qualified for a Loan and Find Out How Much Home You Can Afford

Step 3
       Work with Your R e a lt o r ® to Find the Right Home and Make an Offer

Step 4
       What to Do Next – A Checklist




                                                                                                     3
get the facts


       Step 1
       Find the right help to find the right home

       You’ve probably already been using the Internet to search for homes, financing options, and home-
       buying information. You will find many of those resource links included in this brochure. We also
       encourage you to contact a John L. Scott Residential Specialist at the very beginning of your
       quest and put that John L. Scott Residential Specialist to work for you. John L. Scott Residential
       Specialists are Realtors® and subscribe to the Realtor® code of ethics. He or she will help you find
       what you are looking for in a home, in the area you want, and at a price you can afford. When
       you find a home that you want to make an offer on, your John L. Scott Residential Specialist will
       research the market and let you know if the price is fair. He or she can help you negotiate an offer
       and advocate on your behalf throughout the process.

       A John L. Scott Residential Specialist can help take the mystery out of the purchase of your new
       home and show you the ropes. There are hundreds of little details in buying a home, and some
       details that are not so little—like property lines, easements, earnest money, and the time allowed
       for home inspections (to name a few). Don’t worry, you will be involved throughout the process
                                      and if you have any questions along the way, do not hesitate to ask
                                      your John L. Scott Residential Specialist


                                    F i n d t h e r i g h t R e a lt o r ®
                                    You may already be working with a trusted real estate agent/broker.
                                    If you aren’t, take the time to find the right Realtor® to meet your
                                    needs. Ask family, trusted friends and coworkers for Realtors® with
                                    whom they have worked and would recommend.


       Learn about the market
       Every market in the Northwest is a little different but, in general, now is an excellent time to
       purchase your first home if you find the right home at a fair price. At the time of this printing,
       interest rates on fixed-rate mortgages are near historic lows. If you want to know what a
       percentage rate can do to a monthly payment, go to johnlscott.com and follow the mortgage links
       to the mortgage calculator and plug in some numbers. You will be amazed. The real estate market
       is a much more balanced market today with buyers finding many more properties from which to
       choose. That wasn’t the case over the past few years. Greater selection means the chances are
       better you will find the right home for you with the amenities you are looking for.

   4
your first home


Where are we in the real estate cycle?
That is the big question, isn’t it? We all want to make sure we are getting the best deal, so we’re
all trying to time the market. What makes that difficult is that the bottom is generally only visible
once we are climbing out of it. That said, we project that housing in the Pacific Northwest will soon
be seeing an upswing. Here is why:

     • In general, the Pacific Northwest has a very strong economy and we are projected to add
       more than two million residents in the next 12 years.

     • The Northwest has fewer subprime loans in danger of foreclosure so, unlike what is
       happening in some states, we have many fewer “distress sales” or foreclosures.

     • Historic low interest rates and tax credit incentives are turning the market around. If you
       are renting, you are not alone. There are thousands of people just like you who want to
       buy a home and are just waiting to see what the market is going to do. As these people
       enter the market, supply will go down and the market will heat up, especially in the more
       affordable price ranges (under the median/midpoint).




                                     Median Price of Single Family Homes
            $350,000



            $300,000



            $250,000



            $200,000



            $150,000



            $100,000


            $50,000



                  0
                       1991   1992   1993   1994   1995    1996   1997   1998   1999   2000   2001   2002    2003   2004   2005   2006   2007   YTD
                                                                                                                                                2008

                                                          Idaho     Oregon         Washington         U.S.

                                             Source: Federal Housing Finance Board Monthly Survey




                                                                                                                                                       5
get the facts


       Step 2
       Get Qualified for a Loan and Find Out How Much Home You Can Afford

       This is another one of those “first steps” you need to take. It costs little or nothing to determine if
       you can buy a home right now and the price range in which you should be looking. Most first-time
       home buyers are surprised at what they learn and wish they had started the process a long time
       ago. Your John L. Scott Residential Specialist will help you find a reliable loan officer.


       Do you have enough money to buy a home?
       If you have saved some money for a down payment and you anticipate living in that home or
       condominium for three to five years, the answer is almost always yes. It is time for you to start
       building your own wealth instead of contributing to somebody else’s with your rent payments. In
       most cases, the interest portion of your mortgage payment and your property tax payments are tax
       deductible. There are also valuable financial assistance programs for first-time home buyers.


                                  Appreciation of Stocks vs. Real Estate
                                $10,000 down payment on a $200,000 home
                                                      Now             10 years from now

                     $150,000
                                                                                               $110,300


                     $100,000


                                                                        $35,200
                      $50,000               $23,600

                                  $10,000                   $10,000                  $10,000

                          $0
                                   Stock Market             Stock Market             Homeowner
                                 (normal market)            (bull market)          (normal market)
                                                Source: National Association of REALTORS®




       Ta x c r e d i t s a n d o t h e r b e n e f i t s
       Thanks to legislation passed early in 2009, first-time home buyers and those who have not owned
       a residence in the last three years are eligible for up to an $8,000 tax credit. This credit does not
       require repayment, though some conditions do apply. The full $8,000 is available to individuals
       with an adjusted gross income of no more than $75,000 or joint filers making no more than
       $150,000. The credit applies to home purchases closed January 1, 2009 through
       November 30, 2009.


   6
T h e r e a r e m a n y p r o g r ams
a v a i l a b l e t o a s s i s t f i r s t t ime
                           h o m e b u y ers.
  Another provision of the Act allows a tax deduction of up to $500 ($1,000 for joint filers) for
  people who take the standard deduction. Many homeowners use the standard deduction ($5,350
  or $10,700 for joint filers in 2008), rather than itemizing, because it is more than the mortgage
  interest they could deduct. Be sure to check with your tax professional.

  Recent changes in FHA loan limits have expanded the number of people and properties that
  qualify. In some cases, you can get an FHA loan for as little as 3.5 % down.
  Many first-time home buyers don’t realize you can also use up to $10,000 from your IRA to
  purchase your first home. In many cases, you can use gifts or loans from family members as long
  as you disclose this information to the lender. The federal government knows that first-time home
  buyers are good for the local and national economy.

  Lenders look at three things when you apply for a mortgage: your debt-to-income ratio, your down
  payment, and your credit score. If you pay your bills on time, do not carry a lot of debt, and have
  a down payment needed for the loan program, you will be fine. Getting prequalified by your lender
  is an important first step in actually starting to look for your first home, and you will have real
  negotiating power when you do find the right home. If you don’t quite qualify, your mortgage expert
  should be able to suggest a plan with steps that will lead to qualification over a period of months.

  Your John L. Scott Residential Specialist will help you to find a qualified mortgage consultant who
                                                                                                         7
A knowledgeable
expert will help                                                 can discuss your loan options with you.
                                                                 Step 3
you prepare the                                                  Work with Your R e a lt o r ®
best deal and                                                    to Find the Right Home and Make
                                                                 an Offer
avoid delays                                                     Well, this is a giant step isn’t it? By now,

or costly mistakes.                                              you know how much you should spend
                                                                 on a home. Your John L. Scott Residential
                                                                 Specialist will help you to find the best
                                                                 home that is within your budget and
                                                                 meets your needs. Using your Residential
                                                                 Specialist’s market knowledge and
                                                                 negotiating skills, together you will craft
                                                                 a written offer that details the amount
                                                                 of the offer and the conditions of the
                                                                 sale. If the seller “counters” your offer,
                                                                 your Residential Specialist may need
                                                                 to negotiate until you both agree to the
                                                                 terms of the sale. Your John L. Scott
                                                                 Residential Specialist can advocate on
                                                                 your behalf at your direction during these
                                                                 negotiations. You will be very much a part
                                                                 of all the decisions, and your questions
                                                                 will be welcomed.



      Step 4
      What to Do Next – A Checklist

      There is still a lot of work to do after your offer is accepted. Your Residential Specialist can guide
      you through the process. Among the next steps:


      Get a home inspection
      Many offers are made contingent on a home inspection. You and your Residential Specialist should

  8
your first home

have agreed on a reasonable length of time for the inspection and include it into the offer. An
inspection will tell you about the condition of the home and can help you avoid buying a home that
needs major repairs, or help you negotiate with the seller to have the repairs made before you buy
the home.


S h o p f o r h o m e o w n e r ’s i n s u r a n c e
Lenders require homeowner’s insurance to cover the collateral for the loan (the home). Consult
with your John L. Scott Residential Specialist if you have questions.


Complete the paperwork necessary to close your loan
Your loan officer can advise you as to exactly what is needed.


Don’t forget to sign up for utilities!
You want to be sure that the lights come on and water flows from the faucets when you move
into your new home. Go to the Our Services tab on johnlscott.com, then click on Home Services.
You can connect essential home services online for no additional fee as well as compare service
providers for telephones and high-speed internet connections.


Complete the transaction
You are now ready to complete the transaction. This is also called “settlement” or “closing.”
Closing is where you need to read and understand the documents you are signing. Ask if you
don’t understand any part of the document. There                               are no dumb
questions when it comes to a purchase of this size.


At Last
Before you know
it, you will have
completed all
the items on your
checklist and it
will be moving day.
Congratulations! You are
now a proud homeowner
with a place to call your own.


                                                                                                     9
get the facts


    Resour ces
    The following resources are more than links to information, they are sources for low interest loans
    for many household incomes.


    Federal Housing Administration (FHA)
    www.fhainfo.com
    FHA operates within HUD and has the primary responsibility for administering the government
    home loan insurance program. This program allows a first time home buyer, who might otherwise
    not qualify for a home loan, to obtain one because the risk is removed from the lender from FHA
    who insures the loan for the lender.




                   Most first time
                  home buyers are
                  surprised a t wha t
                   the y learn and
                  wish the y started
                 the process a long
                      time a go.
US Departmentof Housing
and Urban Development
(HUD)
www.hud.gov
This is where you will find valuable leads and
information about all federal programs that
assist first time home buyers, including FHA,
Fannie Mae and Freddie Mac.


US Department of
Agriculture Rural
Development loan
programs
www.rurdev.usda.gov/wa/housing.
htm
                                                      Yo u r John
These programs are for rural development
and you may qualify.
                                                         L . S cott
Habitat for Humanity
                                                    R e s i d e ntial
www.habitat.org/cd/local
                                                      S p e c i alist
                                                 c a n a d v o ca te
                                                          o n your
                                                            b e half.


                                                                 11
Not all real estate practitioners are RealtoRs®. The term RealtoR® is a registered
                             trademark that identifies a real estate professional who is a member of the National
                             Association of RealtoRs® and subscribes to its strict Code of Ethics. Here are nine
                             reasons why it pays to work with a RealtoR®.


1. You’ll have an expert to guide you through the process. Buying or selling a home usually requires disclosure
forms, inspection reports, mortgage documents, insurance policies, deeds, and multi-page settlement statements.
A knowledgeable expert will help you prepare the best deal, and avoid delays or costly mistakes.

2. Get objective information and opinions. realtors® can provide local community information on utilities,
zoning, schools, and more. They’ll also be able to provide objective information about each property. A professional
will be able to help you answer these two important questions: Will the property provide the environment I want for
a home or investment? Second, will the property have resale value when I am ready to sell?

3. Find the best property out there. Sometimes the property you are seeking is available but not actively
advertised in the market, and it will take some investigation by your realtor® to find all available properties.

4. Benefit from their negotiating experience. There are many negotiating factors, including but not limited to
price, financing, terms, date of possession, and inclusion or exclusion of repairs, furnishings, or equipment. In
addition, the purchase agreement should provide a period of time for you to complete appropriate inspections and
investigations of the property before you are bound to complete the purchase. Your agent can advise you as to
which investigations and inspections are recommended or required.

5. Property marketing power. Real estate doesn’t sell due to advertising alone. In fact, a large share of real
estate sales comes as the result of a practitioner’s contacts through previous clients, referrals, friends, and family.
When a property is marketed with the help of a realtor®, you do not have to allow strangers into your home. Your
realtor® will generally prescreen and accompany qualified prospects through your property.

6. Real estate has its own language. If you don’t know a CMA from a PUD, you can understand why it’s
important to work with a professional who is immersed in the industry and knows the real estate language.

7. RealtoRs® have done it before. Most people buy and sell only a few homes in a lifetime, usually with quite a
few years in between each purchase. And even if you’ve done it before, laws and regulations change. realtors®,
on the other hand, handle hundreds of real estate transactions over the course of their career. Having an expert on
your side is critical.

8. Ethical treatment. Every member of the National Association of realtors® makes a commitment to adhere to a
strict Code of Ethics, which is based on professionalism and protection of the public. As a customer of a realtor®,
you can expect honest and ethical treatment in all transaction-related matters. It is mandatory for realtors® to take
the Code of Ethics orientation and they are also required to complete a refresher course every four years.

                    CLIENT SERVICES
  One Team. One Goal. Your Success.



                  © 2008 John L. Scott is a registered trademark. Some John L. Scott offices are independently owned and operated.

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Get The Facts Your First Home Brochure

  • 1. get the facts your first h o m e
  • 2. 4 steps to you r first hom e
  • 3. your first home Congratulations! You are thinking of buying your first home. You are about to enter a wonderful new chapter in your life that we know can be both exciting and scary. Many first-time home buyers will contemplate the decision for years before taking any action, even a first step. This brochure helps you to take that first step. Once you purchase a home, you will soon reap the tax advantages of home ownership and the opportunity to build equity (or wealth) over time. According to the Federal Reserve, the median household wealth accumulation for a homeowner was $184,000; in comparison, the median net worth of a renter was $4,000. It’s time to start taking those steps! Step 1 Find the Right Help to Find the Right Home Step 2 Get Qualified for a Loan and Find Out How Much Home You Can Afford Step 3 Work with Your R e a lt o r ® to Find the Right Home and Make an Offer Step 4 What to Do Next – A Checklist 3
  • 4. get the facts Step 1 Find the right help to find the right home You’ve probably already been using the Internet to search for homes, financing options, and home- buying information. You will find many of those resource links included in this brochure. We also encourage you to contact a John L. Scott Residential Specialist at the very beginning of your quest and put that John L. Scott Residential Specialist to work for you. John L. Scott Residential Specialists are Realtors® and subscribe to the Realtor® code of ethics. He or she will help you find what you are looking for in a home, in the area you want, and at a price you can afford. When you find a home that you want to make an offer on, your John L. Scott Residential Specialist will research the market and let you know if the price is fair. He or she can help you negotiate an offer and advocate on your behalf throughout the process. A John L. Scott Residential Specialist can help take the mystery out of the purchase of your new home and show you the ropes. There are hundreds of little details in buying a home, and some details that are not so little—like property lines, easements, earnest money, and the time allowed for home inspections (to name a few). Don’t worry, you will be involved throughout the process and if you have any questions along the way, do not hesitate to ask your John L. Scott Residential Specialist F i n d t h e r i g h t R e a lt o r ® You may already be working with a trusted real estate agent/broker. If you aren’t, take the time to find the right Realtor® to meet your needs. Ask family, trusted friends and coworkers for Realtors® with whom they have worked and would recommend. Learn about the market Every market in the Northwest is a little different but, in general, now is an excellent time to purchase your first home if you find the right home at a fair price. At the time of this printing, interest rates on fixed-rate mortgages are near historic lows. If you want to know what a percentage rate can do to a monthly payment, go to johnlscott.com and follow the mortgage links to the mortgage calculator and plug in some numbers. You will be amazed. The real estate market is a much more balanced market today with buyers finding many more properties from which to choose. That wasn’t the case over the past few years. Greater selection means the chances are better you will find the right home for you with the amenities you are looking for. 4
  • 5. your first home Where are we in the real estate cycle? That is the big question, isn’t it? We all want to make sure we are getting the best deal, so we’re all trying to time the market. What makes that difficult is that the bottom is generally only visible once we are climbing out of it. That said, we project that housing in the Pacific Northwest will soon be seeing an upswing. Here is why: • In general, the Pacific Northwest has a very strong economy and we are projected to add more than two million residents in the next 12 years. • The Northwest has fewer subprime loans in danger of foreclosure so, unlike what is happening in some states, we have many fewer “distress sales” or foreclosures. • Historic low interest rates and tax credit incentives are turning the market around. If you are renting, you are not alone. There are thousands of people just like you who want to buy a home and are just waiting to see what the market is going to do. As these people enter the market, supply will go down and the market will heat up, especially in the more affordable price ranges (under the median/midpoint). Median Price of Single Family Homes $350,000 $300,000 $250,000 $200,000 $150,000 $100,000 $50,000 0 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 YTD 2008 Idaho Oregon Washington U.S. Source: Federal Housing Finance Board Monthly Survey 5
  • 6. get the facts Step 2 Get Qualified for a Loan and Find Out How Much Home You Can Afford This is another one of those “first steps” you need to take. It costs little or nothing to determine if you can buy a home right now and the price range in which you should be looking. Most first-time home buyers are surprised at what they learn and wish they had started the process a long time ago. Your John L. Scott Residential Specialist will help you find a reliable loan officer. Do you have enough money to buy a home? If you have saved some money for a down payment and you anticipate living in that home or condominium for three to five years, the answer is almost always yes. It is time for you to start building your own wealth instead of contributing to somebody else’s with your rent payments. In most cases, the interest portion of your mortgage payment and your property tax payments are tax deductible. There are also valuable financial assistance programs for first-time home buyers. Appreciation of Stocks vs. Real Estate $10,000 down payment on a $200,000 home Now 10 years from now $150,000 $110,300 $100,000 $35,200 $50,000 $23,600 $10,000 $10,000 $10,000 $0 Stock Market Stock Market Homeowner (normal market) (bull market) (normal market) Source: National Association of REALTORS® Ta x c r e d i t s a n d o t h e r b e n e f i t s Thanks to legislation passed early in 2009, first-time home buyers and those who have not owned a residence in the last three years are eligible for up to an $8,000 tax credit. This credit does not require repayment, though some conditions do apply. The full $8,000 is available to individuals with an adjusted gross income of no more than $75,000 or joint filers making no more than $150,000. The credit applies to home purchases closed January 1, 2009 through November 30, 2009. 6
  • 7. T h e r e a r e m a n y p r o g r ams a v a i l a b l e t o a s s i s t f i r s t t ime h o m e b u y ers. Another provision of the Act allows a tax deduction of up to $500 ($1,000 for joint filers) for people who take the standard deduction. Many homeowners use the standard deduction ($5,350 or $10,700 for joint filers in 2008), rather than itemizing, because it is more than the mortgage interest they could deduct. Be sure to check with your tax professional. Recent changes in FHA loan limits have expanded the number of people and properties that qualify. In some cases, you can get an FHA loan for as little as 3.5 % down. Many first-time home buyers don’t realize you can also use up to $10,000 from your IRA to purchase your first home. In many cases, you can use gifts or loans from family members as long as you disclose this information to the lender. The federal government knows that first-time home buyers are good for the local and national economy. Lenders look at three things when you apply for a mortgage: your debt-to-income ratio, your down payment, and your credit score. If you pay your bills on time, do not carry a lot of debt, and have a down payment needed for the loan program, you will be fine. Getting prequalified by your lender is an important first step in actually starting to look for your first home, and you will have real negotiating power when you do find the right home. If you don’t quite qualify, your mortgage expert should be able to suggest a plan with steps that will lead to qualification over a period of months. Your John L. Scott Residential Specialist will help you to find a qualified mortgage consultant who 7
  • 8. A knowledgeable expert will help can discuss your loan options with you. Step 3 you prepare the Work with Your R e a lt o r ® best deal and to Find the Right Home and Make an Offer avoid delays Well, this is a giant step isn’t it? By now, or costly mistakes. you know how much you should spend on a home. Your John L. Scott Residential Specialist will help you to find the best home that is within your budget and meets your needs. Using your Residential Specialist’s market knowledge and negotiating skills, together you will craft a written offer that details the amount of the offer and the conditions of the sale. If the seller “counters” your offer, your Residential Specialist may need to negotiate until you both agree to the terms of the sale. Your John L. Scott Residential Specialist can advocate on your behalf at your direction during these negotiations. You will be very much a part of all the decisions, and your questions will be welcomed. Step 4 What to Do Next – A Checklist There is still a lot of work to do after your offer is accepted. Your Residential Specialist can guide you through the process. Among the next steps: Get a home inspection Many offers are made contingent on a home inspection. You and your Residential Specialist should 8
  • 9. your first home have agreed on a reasonable length of time for the inspection and include it into the offer. An inspection will tell you about the condition of the home and can help you avoid buying a home that needs major repairs, or help you negotiate with the seller to have the repairs made before you buy the home. S h o p f o r h o m e o w n e r ’s i n s u r a n c e Lenders require homeowner’s insurance to cover the collateral for the loan (the home). Consult with your John L. Scott Residential Specialist if you have questions. Complete the paperwork necessary to close your loan Your loan officer can advise you as to exactly what is needed. Don’t forget to sign up for utilities! You want to be sure that the lights come on and water flows from the faucets when you move into your new home. Go to the Our Services tab on johnlscott.com, then click on Home Services. You can connect essential home services online for no additional fee as well as compare service providers for telephones and high-speed internet connections. Complete the transaction You are now ready to complete the transaction. This is also called “settlement” or “closing.” Closing is where you need to read and understand the documents you are signing. Ask if you don’t understand any part of the document. There are no dumb questions when it comes to a purchase of this size. At Last Before you know it, you will have completed all the items on your checklist and it will be moving day. Congratulations! You are now a proud homeowner with a place to call your own. 9
  • 10. get the facts Resour ces The following resources are more than links to information, they are sources for low interest loans for many household incomes. Federal Housing Administration (FHA) www.fhainfo.com FHA operates within HUD and has the primary responsibility for administering the government home loan insurance program. This program allows a first time home buyer, who might otherwise not qualify for a home loan, to obtain one because the risk is removed from the lender from FHA who insures the loan for the lender. Most first time home buyers are surprised a t wha t the y learn and wish the y started the process a long time a go.
  • 11. US Departmentof Housing and Urban Development (HUD) www.hud.gov This is where you will find valuable leads and information about all federal programs that assist first time home buyers, including FHA, Fannie Mae and Freddie Mac. US Department of Agriculture Rural Development loan programs www.rurdev.usda.gov/wa/housing. htm Yo u r John These programs are for rural development and you may qualify. L . S cott Habitat for Humanity R e s i d e ntial www.habitat.org/cd/local S p e c i alist c a n a d v o ca te o n your b e half. 11
  • 12. Not all real estate practitioners are RealtoRs®. The term RealtoR® is a registered trademark that identifies a real estate professional who is a member of the National Association of RealtoRs® and subscribes to its strict Code of Ethics. Here are nine reasons why it pays to work with a RealtoR®. 1. You’ll have an expert to guide you through the process. Buying or selling a home usually requires disclosure forms, inspection reports, mortgage documents, insurance policies, deeds, and multi-page settlement statements. A knowledgeable expert will help you prepare the best deal, and avoid delays or costly mistakes. 2. Get objective information and opinions. realtors® can provide local community information on utilities, zoning, schools, and more. They’ll also be able to provide objective information about each property. A professional will be able to help you answer these two important questions: Will the property provide the environment I want for a home or investment? Second, will the property have resale value when I am ready to sell? 3. Find the best property out there. Sometimes the property you are seeking is available but not actively advertised in the market, and it will take some investigation by your realtor® to find all available properties. 4. Benefit from their negotiating experience. There are many negotiating factors, including but not limited to price, financing, terms, date of possession, and inclusion or exclusion of repairs, furnishings, or equipment. In addition, the purchase agreement should provide a period of time for you to complete appropriate inspections and investigations of the property before you are bound to complete the purchase. Your agent can advise you as to which investigations and inspections are recommended or required. 5. Property marketing power. Real estate doesn’t sell due to advertising alone. In fact, a large share of real estate sales comes as the result of a practitioner’s contacts through previous clients, referrals, friends, and family. When a property is marketed with the help of a realtor®, you do not have to allow strangers into your home. Your realtor® will generally prescreen and accompany qualified prospects through your property. 6. Real estate has its own language. If you don’t know a CMA from a PUD, you can understand why it’s important to work with a professional who is immersed in the industry and knows the real estate language. 7. RealtoRs® have done it before. Most people buy and sell only a few homes in a lifetime, usually with quite a few years in between each purchase. And even if you’ve done it before, laws and regulations change. realtors®, on the other hand, handle hundreds of real estate transactions over the course of their career. Having an expert on your side is critical. 8. Ethical treatment. Every member of the National Association of realtors® makes a commitment to adhere to a strict Code of Ethics, which is based on professionalism and protection of the public. As a customer of a realtor®, you can expect honest and ethical treatment in all transaction-related matters. It is mandatory for realtors® to take the Code of Ethics orientation and they are also required to complete a refresher course every four years. CLIENT SERVICES One Team. One Goal. Your Success. © 2008 John L. Scott is a registered trademark. Some John L. Scott offices are independently owned and operated.