1. Marshall E. Davis
Rocklin, CA 95765
marshall.e.davis2002@gma il.c om
www.linkedin.com/pub/marsha ll-e-davis/2/a 87/280/
(916) 704-3718 – Mobile
SUMMARY
A resourceful and self-motivated IT / SAP Professional with 15 years of proven accomplishments in the IT
industry with the primary focus being within the SAP Security space. Extraordinary ability to forge and
maintain successfuland cooperative working relationships with others. Successful security design,
implementation, administration, provisioning, troubleshooting and support across all areas of SAP. Solid skills
in Product Lifecycle Management as well as successfulSAP Application Lifecycle Management of the
following SAP technology platforms: ECC, Netweaver Portal, CE, Business Objects BI and Business Objects
Suite 4.x, BODS, MDM, GTS, MDG, SCM, TDMS and Solution Manager. Execute all aspects of SAP Security
configuration within the SAP NetWeaver landscape with flawless attention to detail and accuracy. An IT
professional who provides support, performs troubleshooting, recommends solutions and resolves complex
system problems to ensure the performance, reliability and security of the enterprise platforms and software
components. Provide excellent documentation of processes for continual improvement of accuracy in
documentation of training materials and procedural documents. An IT Professional who will contribute
positively and foster an interactive team environment in order to build solid team relationships. Effective and
successfulleadership of junior team members to ensure maximum return for resource dollars. Utilize effective
time management in order to complete assignments on time and meet all milestones of projects assigned. SAP
Security configuration and user provisioning expertise in both SAP ABAP and JAVA stack environments.
Experience utilizing Remedy, Service Now and HP Quality Center (HPQC) to create,track and resolve user
system issues and update system knowledgebase for effective resolution of future related issues.
CHaRM Process Quality Role Construction Customer Service Excellence
Implementation/Deployment Team Management Resource Staffing Management
Complex Issue Resolution Global Support Excellent Communications
Quality Assurance SOD / Sox Compliance Professional Work Ethic
TECHNICAL AND PROFESSION AL EXPERIENCE
Rightsourcing, Inc. @ Sutter Health, Rancho Cordova, CA May 2015 – January 2016
Technical Analyst
Meet with stakeholders to define and implement scheduled firmware updates to all systems within the IT
Technical Services (TS) area.
Meet with stakeholders and gain knowledge of all systems and how often they require firmware updates
Forge and maintain solid relationships in order to gain the trust and confidence of all stakeholders
Work with business partners to structure a working/repeatable schedule for firmware updates
Work one on one with all impacted teams to fine tune maintenance schedules for the following groups:
o Enterprise Storage Management
o Event Management
o Network Operations
o Opens Systems/AIX
o TC Server Group
o VBlock Telecommunications
Provide support to all participating TS teams by creating and tracking all Remedy Change Requests
needed for all firmware updates
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Communicate downtimes for all affected systems to all owners and impacted users before and after each
update takes place
Utilize Remedy for issue tracking and change management tracking for operational readiness of systems
Design and document training and process documentation for knowledge sharing within the team for
consistency in processes and procedural operations
Publish a monthly status dashboard to management
Sunrise Systems @ Kimberly-Clark Corporation, Neenah, Wisconsin September 2014 – October 2014
SAP Security Consultant
Configure roles for the SRM UI5 Upgrade and assist in analysis of role changes for their Halyard Health care
company spinoff.
Configure roles specific to the new UI5 design within the SRM (Supplier Relationship Management)
system to allow a more robust customer/user experience
Work one on one with all impacted teams to fine tune UI5 access roles
Work with business partners to identify, build and configure additional job roles if needed
Provide security administration, troubleshooting and 24 x 7 Production Support until system
stabilization following production release
FireFighter and SUP exposure to SAP GRC Access Controls 10.0 for ID provisioning
Exposure to SAP IdM 7.2 for provisioning/assigning privileges, passwords and UME controls
Provide seamless transition to production support once the product is stable
Submit OSS Notes and search OSS for solutions to security issues for resolution
Design and document training documentation for smooth production support transition
Write process documentation for analysis processes when comparing roles within various systems
Intel Corporation, Folsom, California January 2013 – April 2014
Sr. SAP Security Systems Analyst / SAP TDMS Security Lead
Design, develop and execute SAP Security functionality for Intel’s first ever implementation of TDMS for more
streamlined transport data management. Coordinated all testing, including user acceptance testing for this
project.
Configure roles for TDMS functionality in source system as well as all target systems
Submit OSS Notes and search OSS for solutions to security issues for resolution
Work one on one with all impacted teams to fine tune access roles for accurate functionality
Security design, implementation, administration, troubleshooting and support of TDMS
Provide 24 x 7 Production Support until system stabilization following production release
Post-installation processes following installation of TDMS in all connected systems
Provide ongoing prescriptive guidance to business partners
Maintain all SOD (Separation of Duties) and SOx (Sarbanes Oxley) compliance
Intel Corporation, Folsom, California January 2012 – April 2014
Sr. SAP Security Systems Analyst / Solution Manager Security Lead
Coordinated the security portion of the Solution Manager upgrade to version 7.1 with the Change and Release
Management team.
Configure all work centers within all roles Solution Manager version 7.1
Submit OSS Notes and search OSS for solutions to security issues for resolution
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Some exposure to Exchange Infrastructure (XI) for system-to-system communications and data
exchange processes
Identify the different job roles needed and configure respective roles
Work one on one with all impacted teams to fine tune access roles within the new version 7.1
Security design, implementation, administration, troubleshooting and support of SAP Solution Manager
Provide 24 x 7 Production Support until system stabilization following production release
SAP Solution Manager 7.1 Q-Gate role configuration for the Change and Release Management
(CHaRM) team
SAP Solution Manager user configuration of BASIS partner roles for landscape setup of all target
systems as well as the source system
Business Partner creation
Create training materials for the Intel SAP Security Team
Ensure all users using version 7.1 contain proper trusted authorizations
Retrofit all existing roles in development for migration to production
General preliminary testing of roles once update was completed
Assist with and coordinate User Acceptance Testing (UAT)
Identify and update all non-dialog system IDs for system communications
Grant access to create alltypes of corrections within the Solution Manager 7.1 system
Post-installation processes following the upgrade to Solution Manager version 7.1
Provide ongoing prescriptive guidance to business partners
Maintain all SOD (Separation of Duties) and SOx (Sarbanes Oxley) compliance
Intel Corporation, Folsom, California January 2012 – April 2014
Sr. SAP Security Systems Analyst / Lead Security for GTS Project
Designed, implemented, administered and supported all aspects of the initial installation of SAP GTS, Portaland
BI while seamlessly integrating all three products within Intel’s SAP Landscape for the first time.
Configure new roles for GTS project and migrate through the path to production
Retrofit all existing roles in development and migrate up through the to production
Provide prescriptive guidance to business partners
Document training materials for the Intel SAP Security Team
General preliminary testing of roles once update was completed
Submit OSS Notes and search OSS for solutions to security issues for resolution
Chair security centric meetings and liaise between testers and business partners
Assist in conducting User Acceptance Testing (UAT) within the three products
Identify and update all non-dialog system IDs for system communications
Work one on one with all impacted teams to fine tune the newly created access roles for each product
Security design, implementation, administration, troubleshooting and support for GTS, Portal and BI
Provide 24 x 7 Production Support until system stabilization following production release
Work across a global support environment with off-hour assistance when needed
Track and resolve all issues following the re-platforming, accountable for all security issue resolution
Intel Corporation, Folsom, California January 2013 – April 2014
Sr. SAP Security Systems Analyst / Lead: Business Objects Data Services Upgrade to 4.1
Designed, implemented, administered and supported all aspects of the BODS 4.1 upgrade at Intel Corporation.
Configure BI/BW systems for data extraction into BODS (Information Steward)
Configure all system IDs and their respective access roles to gather proper table data into BODS
Work one on one with all affected teams to fine tune access roles within the new 4.1 version
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Lead all SAP BODS Security design, implementation, administration, troubleshooting and support
24 x 7 Production Support until system stabilization following production implementation
Successfultraining and transitioned support of BODS to Intel’s Security Team in India
Chair all meetings as the liaison between test users and business users
Document training materials for the Intel SAP Security Team
Submit OSS Notes and search OSS for solutions to security issues for resolution
Present training materials and ensure entire team has core knowledge of product
Retrofit all existing roles in development and prepared for migration to production
General preliminary testing of roles once update was completed
Assist with and coordinate User Acceptance Testing (UAT)
Post-installation processes following the upgrade to version 4.1
Work across a global support environment with off-hour assistance when needed
Provide ongoing prescriptive guidance to business partners
Maintain all SOD (Separation of Duties) and SOx (Sarbanes Oxley) compliance
Intel Corporation, Folsom, California February 2012 – November 2013
Sr. SAP Security Systems Analyst / Lead: Business Objects Data Services Upgrade to 4.0
Designed, implemented, administered and supported all aspects of the BODS 4.0 upgrade at Intel Corporation.
Configure BI/BW systems for data extraction into BODS (Information Steward)
Configure all system IDs and their respective access roles to gather proper table data into BODS
Work one on one with all affected teams to fine tune access roles within the new 4.0 version
Lead all SAP BODS Security design, implementation, administration, troubleshooting and support
24 x 7 Production Support until system stabilization following production implementation
Chair all meetings as the liaison between test users and business users
Assist with and coordinate User Acceptance Testing (UAT)
Submit OSS Notes and search OSS for solutions to security issues for resolution
Document training materials for the Intel SAP Security Team
Present training materials and ensure entire team has core knowledge of product
Retrofit all existing roles in development and prepared for migration to production
General preliminary testing of roles once update was completed
Post-installation processes following the upgrade to version 4.0
Work across a global support environment with off-hour assistance when needed
Provide ongoing prescriptive guidance to business partners
Maintain all SOD (Separation of Duties) and SOx (Sarbanes Oxley) compliance
Intel Corporation, Folsom, California June 2010 – December 2012
Sr. SAP Security Systems Analyst / Lead: Business Objects Data Services 3.x
Designed, implemented, administered and supported all aspects of the initial installation of BODS 3.x at Intel
Corporation.
Configure BI/BW systems for data extraction into BODS (Information Steward)
Configure all system IDs and their respective access roles to gather proper table data into BODS
Lead all SAP BODS Security design, implementation, administration and troubleshooting
Chair all meetings as the liaison between test users and business users
SAP Security design, implementation, administration, troubleshooting and support
Document training materials for the Intel SAP Security Team
Provide ongoing prescriptive guidance to business partners
Submit OSS Notes and search OSS for solutions to security issues for resolution
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Present training materials and ensure entire team has core knowledge
24 x 7 Production Support until system stabilization following production implementation
SAP BODS role configuration for all respective users
SAP BODS role configuration for all privileged users (i.e., BASIS, Security, Development)
Assist with and coordinate User Acceptance Testing (UAT)
Create all training materials for the Intel SAP Security Team
General preliminary testing of roles once install was complete
Maintain all SOD (Separation of Duties) and SOx (Sarbanes Oxley) compliance
Intel Corporation, Folsom, California March 2008 – October 2011
Sr. SAP Security Systems Analyst / Lead SAP Security ECC Re-platform
Designed, implemented, administered and supported all aspects of the ECC Re-Platform project cycle at Intel
Corporation.
SAP Security design, implementation, administration, troubleshooting and support
24 x 7 Production Support until system stabilization following production implementation
Coordinate with affected teams in order to facilitate a smooth transition and rebuild of all roles
Retrofit all existing roles in development for migration to production
General preliminary testing of roles once update was completed for all affected business groups
Chair security centric meetings and liaise between testers and business partners
Work across a global support environment with off hour assistance when needed
Submit OSS Notes and search OSS for solutions to security issues for resolution
Assist with and coordinate User Acceptance Testing (UAT)
Identify and update all non-dialog system IDs for system communications
Post-installation processes following the re-platforming
Work across a global support environment with off-hour assistance when needed
Track and resolve all issues following the re-platforming, accountable for all security issue resolution
Provide ongoing prescriptive guidance to business partners
Maintain all SOD (Separation of Duties) and SOx (Sarbanes Oxley) compliance
Intel Corporation, Folsom, California May 2005 – December 2008
Sr. SAP Security Systems Analyst / Solution Manager Security Lead
Coordinated all security activities and role builds for the initial implementation of SAP Business Objects Data
Services (BODS –aka– Information Steward) implementation at Intel Corporation.
Identify, define and fine tune the different job roles needed for the initial install of Solution Manager
Work one on one with all affected teams to fine tune access roles within Solution Manager
SAP Solution Manager Security design, implementation, administration, troubleshooting and support
24 x 7 Production Support until system stabilization following production implementation
SAP Solution Manager privileged user configuration for the Change and Release Management
(CHaRM) team,BASIS and Security
SAP Solution Manager user configuration of BASIS partner roles in order to setup the landscape of all
target system as well as the source system
Document training materials for Intel SAP Security Team
Submit OSS Notes and search OSS for solutions to security issues for resolution
Provide training to the team using the documented training materials
Ensure all users within Solution Manager contain the proper trusted authorizations
General preliminary testing of roles once install was complete
Assist with and coordinate User Acceptance Testing (UAT)
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Identify and update all non-dialog system IDs for system communications
Configure access to create alltypes of corrections within the Solution Manager system
Provide ongoing prescriptive guidance to business partners
Maintain all SOD (Separation of Duties) and SOx (Sarbanes Oxley) compliance
Intel Corporation, Folsom, California April 2003 – December 2005
Sr. SAP Security Systems Analyst / SAP MDM Installation
Designed, implemented, administered and supported all aspects of the BODS 4.0 upgrade at Intel Corporation.
Work closely with the SAP Security Technical Lead mapping roles from 3.x to the new 4.x system
Retrofit all existing 3.x roles in development and packaged for migration to production
SAP Security design, implementation, administration, troubleshooting and support
General preliminary testing of roles once update was completed
Map roles to users from 3.x system to the new 4.x system
Submit OSS Notes and search OSS for solutions to security issues for resolution
Bulk load all users from the old 3.x roles to the newer 4.x roles with minimal fallout/incident
Assist in training the SAP Security team on the use of PFCG in the new system
Assist in documenting training materials for the Intel SAP Security Team
Identify and update all non-dialog system IDs for system communications
Run Post-installation processes following the upgrade to 4.x
Work across a global support environment with off hour assistance when needed
24 x 7 Production Support until system stabilization was achieved in production
Track and resolve all issues following the upgrade and accountable for all security issue resolution
Intel Corporation, Folsom, California March 2002 – September 2004
Sr. SAP Security Systems Analyst / Lead Security for GTS, Portal, BI Initial Install
Designed, implemented, administered and supported all aspects of the initial installation of SAP GTS, Portaland
BI while seamlessly integrating all three products within Intel’s SAP Landscape for the first time.
Configure roles for each product (GTS / Portal / BI-BW) in order to integrate all three products
Provide prescriptive guidance to business partners
Document training materials for the Intel SAP Security Team
General preliminary testing of roles once update was completed
Chair security centric meetings and liaise between testers and business partners
Assist in conducting User Acceptance Testing (UAT) within the three products
Identify and update all non-dialog system IDs for system communications
Submit OSS Notes and search OSS for solutions to security issues for resolution
Work one on one with all impacted teams to fine tune the newly created access roles for each product
Security design, implementation, administration, troubleshooting and support for GTS, Portal and BI
Provide 24 x 7 Production Support until system stabilization following production release
Work across a global support environment with off-hour assistance when needed
Track and resolve all issues following the re-platforming, accountable for all security issue resolution
Intel Corporation, Folsom, California March 2000 – July 2002
Sr. SAP Security Systems Analyst / Upgrade SAP to Version 4.x (Pre-NetWeaver)
Designed, implemented, administered and supported all aspects of the SAP system upgrade from 3.x to 4.x at
Intel Corporation.
Work closely with the SAP Security Technical Lead mapping roles from 3.x to the new 4.x system
Retrofit all existing 3.x roles in development and packaged for migration to production
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SAP Security design, implementation, administration, troubleshooting and support
General preliminary testing of roles once update was completed
Map roles to users from 3.x system to the new 4.x system
Submit OSS Notes and search OSS for solutions to security issues for timely resolution
Bulk load all users from the old 3.x roles to the newer 4.x roles with minimal fallout/incident
Assist in training the SAP Security team on the use of PFCG in the new system
Assist in documenting training materials for the Intel SAP Security Team
Identify and update all non-dialog system IDs for system communications
Run Post-installation processes following the upgrade to 4.x
Work across a global support environment with off hour assistance when needed
24 x 7 Production Support until system stabilization was achieved in production
Track and resolve all issues following the upgrade and accountable for all security issue resolution
ADDITIONAL SAP PROFESSION AL EXPERIENCE
Expert knowledge in the following SAP Systems:
SAP NetWeaver Suite SAP SRM SAP Business Objects Enterprise
SAP Java UME SAP CRM SAP BObj Data Quality InfoSteward
SAP Enterprise SAP Portal7.0 SAP SCM (APO) SAP TDMS
SAP Solution Manager 7.1 SAP BI 7.0 SAP ECC 6.0
ADDITIONAL RELEVANT EXPERIENCE
Performed various jobs from call center tech support to performing the Security lead role and provided best
known methods and practices to the many teams that SAP Security supports. Multiple DRA (Divisional
Recognition Awards) received by Intel over the course of my 14+ years on the SAP Security team.
EDUCATION & TRAINING
Extensive SAP training courses including training for SAP ECC, Portal, BI, BPC and CRM as well as all SAP
ADM classes centered on SAP Security administration. Attended SAP BASIS training courses to gain broader
knowledge of the SAP landscape.