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Tuesday, August 16, 2011

Note Data and transcript from HashTracking.com.


                     #CHSOCM HashTracking.com Report




525 tweets generated 1,686,574 impressions, reaching an audience of 126,118 followers
within the past 24 hours| Generated Wed Aug 16 2011 23:39:25 GMT-0400 (Eastern
Daylight Time)

Top 10 by number of impressions
  1. paulsteinbrueck: 682,740
  2. drothamel: 345,462
  3. meredithgould: 171,672
  4. iamepiscopalian: 109,020
  5. mbstockdale: 92,895
  6. denise205: 42,402
  7. rampracer: 30,618
  8. rev_david: 28,353
  9. megbiallas: 23,630
  10. stephencaggiano: 23,051

Top 10 by number of tweets
  1. meredithgould: 46
  2. drothamel: 43
  3. chsocm: 41
  4. rev_david: 39
  5. denise205: 37
  6. mbstockdale: 33
  7. penelopepiscopl: 28
  8. amyl_bishop: 21
  9. paulsteinbrueck: 20
  10. iamepiscopalian: 20


                                           1
Transcript
                       Transcript has been edited by chat moderator,
                       Meredith Gould (@meredithgould).


chsocm: Good evening & welcome to our weekly church and social media () chat.

chsocm: Before starting with guidelines & self-introductions, let us come together in prayer:
Almighty & everlasting God…

chsocm: We give you thanks for this opportunity to share experience & inquiry anchored in faith.

chsocm: We ask your Holy Spirit to inspire tonight’s conversation & guide us as we move forward
in love & service. Amen.

rampracer: RT @chsocm: We give you thanks for this opportunity to share experience & inquiry
anchored in faith.

rev_david: RT @chsocm: We ask your Holy Spirit to inspire tonight’s conversation & guide us as
we move forward in love & service. Amen.

iamepiscopalian: @chsocm Amen, amen.

RevWeb: Amen and amen.

chsocm: Next up: self-introductions. In addition to your church affiliation, please let everyone how
you’re currently engaged with--> chsocm

Denise205: Amen. Good to be back on chat with you all.

chsocm: @Denise205 Great to have you back!!

SteveCassady: Wow. Good Luck! RT @paulsteinbrueck: Starting dual chats with and #getrealchat

Denise205: Work on Web content for a Catholic publisher in Chicago. Following #magis2011 &
#wyd tags this month to see some in action!

chsocm: We will assume tweets during this chat yours & do not represent your church or
organization

MeredithGould: moderating this chat! Sociologist, author, keen on using social media to build
community

rev_david: David. Lutheran pastor in Texas. Involved in SM in my own ministry, and helping our
synod to make use of SM for our work together




                                                 2
StephenCaggiano: #Madman. RT @paulsteinbrueck: Starting dual chats with and #getrealchat

chsocm: Kindly remember that we’re here to share with & support one another. Please use DM or
email to pitch products/services

mbstockdale: have worked for lifechurch.tv doing facebook, currently not employed. promoted
confs using twitter/blogs

rampracer: I write the blog Wheelie catholic on faith and disability issues

iamepiscopalian:@iamepiscopalian serving as the social media curator for The Episcopal Church.

paulsteinbrueck: Founder of OurChurch.Com, primary author of Christian Web Trends
http://t.co/mmFrxR

fsantoni: Frank, here, usually tweet news about via @techreligious. Day job = consult on, among
other things, church & social media

chsocm: What a great group! Already we have regulars in addition to new folks. Welcome, all!

stevepankey: ugh and there's a clogging up my twitter feed to boot. Time to go to bed.

theologybird: Robyn. Episcopal priest with 3 small churches in Montana

AmyL_Bishop: Amy Bishop checking in a little late. @OneGirlRetreat com director,
@IUBloomington senior ad aspiring church com pro!

drothamel: ok, I'm late, but I made it. :-)

mbstockdale: @paulsteinbrueck Hey Paul, my first time here at

Ms_Confucious: Freelancer: marketing, business consulting, social media, publicist. (Hi
@MeredithGould!)

chsocm: @AmyL_Bishop Welcome back!

paulsteinbrueck: @mbstockdale Great! Last week was my first...

chsocm: @mbstockdale We're very friendly here. Right, @paulsteinbrueck?

prseanbunger: Sean, ELCA pastor in fort myers working to increase our sm web presence

chsocm: Tonight we’re chatting re: an issue that swiftly emerges when people use social media to
communicate: online presence & etiquette

Anj121: Hello, I'm on vacay in Myrtle beach but couldn't resist . I work for a cath diocese in all
things comm

mbstockdale: good to know! have also led sessions on using social media in the church at
conferences

                                                  3
rev_david: Also, Layla - 4 year old SM savant, and hands down the cutest person here ;-)

penelopepiscopl: @Anj121 OOoh, the beach. Love it.

chsocm: T1:You’re Ms/Mr/Rev/Dr Social Media Manners: what’s your best advice for generating
& sustaining civil discourse online?

Denise205: @Anj121 Hi! Glad to see you here, but isn't vacation a time to disconnect anymore?

MegBiallas: Hi, all. Faith-based / nonprofit communicator in the DC area. Great to meet you all
tonight!

rev_david: T1 - Selling (brand, blog, book, ministry) can't be the primary purpose, or way of
functioning.

MegBiallas: T1: Also, golden rule: treat/tweet others how you want to be treated/tweeted.

mbstockdale: Expect people to be uncivil...and be ready to respond in a teachable way

AmyL_Bishop: RT @chsocm: T1: What’s your best advice for generating & sustaining civil
discourse online?

pinkpaddler: T1: Have a code of conduct a la Sojo.net

paulsteinbrueck: T1: The Golden Rule: Do unto others as you would have them do to you.

chsocm: Remember: social media includes blogs, FB, YouTube, LinkedIn

iamepiscopalian: T1: We've been blessed. Our Facebook crowd tends to self-enforce, leaving us to
be the good-cop.

Anj121: @Denise205 been tough this trip with #wyd! And I'm sun tired so I don't mind, I may nod
off with the hour so don't mind me!

rev_david: T1: Conversation & dialogue are the language of social media ...

penelopepiscopl: T1: Listen more than talk. Be very slow to take offense. Don't feel the need to be
right or press your point on and on.

MeredithGould: Don't make Jesus weep.

MegBiallas: @pinkpaddler I LOVE the Sojo rules of conduct.

fsantoni: RT @MegBiallas: T1: Also, golden rule: treat/tweet others how you want to be
treated/tweeted.

Ms_Confucious: T1: For Blog Comments: Clear rules for "engagement"-- making sure that
guidelines for expected behavior are posted.



                                                 4
theologybird: RT @RevWeb: T1-Model civil discourse. Challenge offenders. Block if unrepentent.
// Don't fear the block button.

chsocm: @drothamel Explain "trolls" for folks who might not know

rev_david: 2/2 Ignoring these in favor of "selling" is being the person talking loud & slow so
someone who speaks another lang will understand

rev_david: RT @KtHathSpoken: [like @rev_david] T1 be as welcoming as possible to newbies like
me who don't know all the rules yet, explain 'em

pinkpaddler: @MegBiallas I would link to the Sojo Code but I am not that fast

penelopepiscopl: RT @mbstockdale: Expect to control content, not responses. Use inappropriate
responses as teachable moments for all unless flagrant

rev_david: T1: You don't have to argue with / correct everyone who is "wrong"

chsocm: MT @mbstockdale: Expect to control content, not responses. Use inappropriate
responses as teachable moments. Unless flagrant

Denise205: @pinkpaddler @MegBiallas Can always provide us links later in the week--just tag
them

theologybird: T1: You always have permission to not get mad, or, unless someone is being injured,
to wait to respond until you aren't mad

chsocm: FYI: MT = modified tweet

bobsawyer: I'm sitting in on the chat in my official capacity as webmaster for two Episcopal
churches in the Atlanta area. Evening, all!

RevWeb: @iamepiscopalian Yah and one of those is now posting on our dio twitter acct.

Denise205: @bobsawyer Welcome!

MegBiallas: FYI: Sojo conduct code can be found at the end of any news story on their website.
Biblical guidelines for online behavior.

rev_david: @MegBiallas Think you meant @drothamel

paulsteinbrueck: @fsantoni LOL!

Ms_Confucious: Someone posts an occasional rude comment on the FB page I manage and I really
wish the community would give him the "what for".

penelopepiscopl: @bobsawyer Hi Bob! (Bob's really super, y'all!)

MegBiallas: @rev_david Ah, yes. Thank you. cc: @drothamel


                                                  5
RevWeb: @iamepiscopalian Truelove.

MeredithGould: @Ms_Confucious I believe in the community taking responsibility/action for
establishing tone

drothamel: @MegBiallas I knew who you meant. ;-)

Denise205: Know that sometimes it's better to let it go.

fsantoni: RT @mbstockdale: Teach your community how to handle rude comments by modeling
appropriate responses. They will catch on quickly

chsocm: T1a: How do you set a tone online that's in line with your role as rep of church?

duckydumplin: RT @iamepiscopalian: RT @MegBiallas: T1: Also, golden rule: treat/tweet others
how you want to be treated/tweeted. // Yup.

drothamel: @MegBiallas ahhh, yes. Sometimes, those rules are in conflict. When in conflict, follow
the one that gets you in less trouble. :-)

AmyL_Bishop: RT @chsocm: T1a: How do you set a tone online thats in line with your role as rep
of church?

rev_david: @MeredithGould @Denise205 Nope. That's my job ;-)

MegBiallas: @drothamel Yes, good call.

mbstockdale: @Ms_Confucious you can engage 'hosts' to help guide the convo too =)

paulsteinbrueck: Humility goes a long way to setting the tone on your site. Nothing sparks
arguments like arrogance.

rev_david: What he said! // RT @drothamel: T1a: Use the tone that you expect others to use.

Denise205: @rev_david @MeredithGould And note we said not "everyone" ;)

hughmacken: Shout out to / wish i could join tonight / family duties call : )

Ms_Confucious: RT @paulsteinbrueck: @chsocm Humility goes a long way to setting the tone on
your site. Nothing sparks arguments like arrogance.

RevWeb: T1a:I find biblical examples set a good tone.

MeredithGould: @Denise205 Whew!

rev_david: T1a: I think the way I respond to trolls / ppl looking for arguments goes a long way to
setting tone for others.

MeredithGould: @RevWeb Like from Hebrew scripture when God gets fed up and drowns
everyone?? ;-)

                                                  6
drothamel: @RevWeb Yup. Jesus was really good at tone-setting and changing the tone of others.

penelopepiscopl: RT @MeredithGould: @RevWeb Like from Hebrew scripture when God gets fed
up and drowns everyone?? ;-)

rampracer: RT @penelopepiscopl: T1a: Be guided by a spirit of generosity.

skenow: RT @paulsteinbrueck: @chsocm Humility goes a long way to setting the tone on your site.
Nothing sparks arguments like arrogance.

Denise205: For blog comments, we find the moderate first comment approach works. Spam stays
out, so no one thinks it's spammy content allowed.

drothamel: @MeredithGould HAHA! Good one!

rev_david: T1a: Luther on the th commandment goes a long way: (long posts coming)

penelopepiscopl: @hughmacken Hi Hugh - hope you can make it next week. Check for tonight's
transcript on our blog.

drothamel: Giving is the new getting. RT @penelopepiscopl: T1a: Be guided by a spirit of
generosity.

prseanbunger: Approach looking for conversation not confrontation

rev_david: We are to come to the defense (of neighbors), speak well of them, & interpret
everything they do (post) in the best possible light

MeredithGould: RT @prseanbunger: Approach looking for conversation not confrontation

penelopepiscopl: @mbstockdale We'll post it at the end. Stay tuned.

mbstockdale: @rev_david: We’re to come to the defense, speak well of them, & interpret
everything they do (post) in the best possible light || yep

klamach: I like @JamesMartinSJ 's requests when he posts some tough articles "And please keep
the comments non hominem!"

Denise205: Yes, @rev_david. Assume that intentions are good.

rev_david: @drothamel From ML's small catechism

skenow: T1a: imagine standing at the front of your church while you respond

MeredithGould: @klamach I am regularly horrified & even made nauseated by some of the vitriol I
see posted as comments from Christians

Denise205: @chsocm Yup!



                                                7
chsocm: T2 What helps you recognize & interpret social cues when using social media for
conversation?

christinaauch: RT @Meredithgould: RT @prseanbunger: T1a Approach looking for conversation
not confrontation

AmyL_Bishop: RT @chsocm: T2 What helps you recognize & interpret social cues when using
social media for conversation?

mbstockdale: @MeredithGould agreed...pharisees comments always bigger problem

rev_david: So are Non-Xns who are listening! // RT @MeredithGould: @klamach I am regularly
horrified & even made nauseated by comments from Xns

hillaryboucher: RT @chsocm: T2 What helps you recognize & interpret social cues when using
social media for conversation?

MeredithGould: @rev_david I occasionally go off about this on my personal blog.

klamach: @MeredithGould agreed!

Denise205: I always like to look at a profile of someone I haven't engaged with before, to try to get
a sense of where he's coming from.

MegBiallas: T2: I examine the TONE of posts from the community. Are they cheerleaders?
Interrogators? etc.

rev_david: The 4 yo says: "'Coconut!" Just sharing, friends :-)

chsocm: T2 During a f-2-f convo, we receive visual cues that are missing on the screen. Are there
other ways to read cue...and cues to read?

drothamel: RT @Denise205: I always like to look at a profile of someone I havent engaged with
before, to get a sense of where hes coming from.

MeredithGould: RT T2 During a f-2-f convo, we receive visual cues that are missing on screen. Are
there other ways to read cue...and cues to read?

penelopepiscopl: @rev_david Tell Layla that coconut goes well with chocolate and almonds.

chsocm: @paulsteinbrueck Does that rewording help?

Denise205: @penelopepiscopl @rev_david I was thinking banana

iamepiscopalian: T2: If my eyebrows crinkle or raise, I think twice about responding to quickly.
And I try to respond to everything.

EdFocus: RT @iamepiscopalian: RT @MegBiallas: T1: Also, golden rule: treat/tweet others how
you want to be treated/tweeted. // Yup.


                                                  8
MeredithGould: @iamepiscopalian So, you keep a mirror at your desk or you just feel the un-love?

theologybird: MT @MeredithGould: RT During a f2f, we receive visual cues. Are there other ways
to read cue and cues to read?

mbstockdale: @MeredithGould lol

Denise205: @mbstockdale Agreed! Post history can help.

rampracer: T2. Experience, ongoing engagement and a willingness to give the benefit of the doubt
to serve people.

mbstockdale: Can also ask for clarification if in doubt.

Denise205: We have to remember that we can always ask for clarification, in the spirit of
generosity and giving benefit of the doubt.

mbstockdale: @Denise205 thinking alike, eh?

drothamel: @mbstockdale on that note, asking a question is often the most appropriate response.


MeredithGould: T2 Speaking sociologically...social media tools seem to be generate their own
culture & language provides cues. 1/2

Denise205: @mbstockdale Seems that way!

Denise205: RT @drothamel: @mbstockdale on that note, asking a question is often the most
appropriate response.

MeredithGould: T2 e.g., the language appropriate on LinkedIn is more formal; Twitter more
informal. 2/2

drothamel: @Denise205 I use that tactic A LOT as a basketball referee.

MegBiallas: RT @MeredithGould T2 Speaking sociologically...social media tools seem to be
generate their own culture & language provides cues.

MeredithGould: RT @Denise205: We have to remember we can always ask for clarification, in the
spirit of generosity & giving benefit of the doubt.

mbstockdale: @drothamel yes! asking question generates clarity and more conversation. It's what
we might do in offline convo

drothamel: @MeredithGould That makes me think of things like emoticons. :-)

MeredithGould: @Anj121 I'm interested in & have been (sort of) tracking how quickly social
media convo convert to phone convos

rev_david: Yes - know your audience. All communities have a short-hand language. (1/2)

                                                  9
drothamel: Also, remember that one of the best social media tools ever created is the telephone.

Denise205: @drothamel Would make for a good referee!

MeredithGould: RT @RevWeb: T2: language on blogs and facebook can be very different frm
twitter. Medium can dictate different replies.

rev_david: (2/2) What I say among Lutheran clergy would not work among other friends who are
non-denom / evengelical

rev_david: RT @RevWeb: T2: language on blogs and facebook can be very different frm twitter.
Medium can dictate different replies.

penelopepiscopl: @drothamel True about the phone, but you have to text before you call. So my
teens insist.

rampracer: RT @RevWeb: T2:language on blogs and facebook can be very different frm twitter.
Medium can dictate different replies.

gospelpimp: @drothamel not coffee?

skenow: T2: the "praise publicly, correct in private" rule comes to mind

drothamel: @penelopepiscopl Heheh.

AmyL_Bishop: #BestPractice RT @rev_david: T2: Entering a new SM environment/convo I tend to
observe for a long time before participating.

mbstockdale: @gospelpimp in da house!!!! at

604homesguy:RT @drothamel: Also, remember that one of the best social media tools ever
created is the telephone.

drothamel: @gospelpimp Coffee is in there somewhere, although I'm a hot-chocolate guy, myself.

mbstockdale: @gospelpimp great convo here!

gospelpimp: @mbstockdale supposed to be working, but this caught my eye.

Denise205: RT @skenow: T2: the "praise publicly, correct in private" rule comes to mind

AmyL_Bishop: Tone & language vary greatly by the channel. RT @RevWeb T2 language on blogs &
FB can be very different from Twitter.

drothamel: @mbstockdale @penelopepiscopl texting has its limitations, just like twitter.

rev_david: Two elements when entering a SocMed conversation: (1) audience/community, and (2)
medium. Both need considered.



                                                10
MeredithGould: RT @rev_david: Two elements when entering a SocMed conversation: (1)
audience/community, and (2) medium. Both need considered.

mbstockdale: @drothamel we do what it takes to communicate to the kiddos

penelopepiscopl: @mbstockdale Yes, mine (21 & 16) won't answer the phone. Only respond to
texts.

MeredithGould: @penelopepiscopl I'm on the verge of that practice myself & I used to LOVE
phone.

theologybird: RT @rev_david: Two elements when entering a SocMed conversation: (1)
audience/community, and (2) medium. Both need considered.

drothamel: @mbstockdale I understand. I usually prefer texts, too; but it just won't work for deep
conversation.

chsocm: Thinking at a broader/higher level...

chsocm: T3 At what point does it make sense to develop social media guidelines for your
church/organization?

theologybird: My college ministry colleagues say email is passe. It's all about texting and tweeting
now. Welcome? to the future

drothamel: @skenow That is one of my very favorite rules.

penelopepiscopl:@drothamel MMMMMM! Chocolate machine sounds wonderful.

MegBiallas: T3 The time is now!

gospelpimp: T3 From the very beginning before it takes on a life of it's own. Habits are hard to
correct.

MeredithGould: @MegBiallas LOL

MeredithGould: RT @gospelpimp: T3 From the very beginning before it takes on a life of it's own.
Habits are hard to correct.

mbstockdale: If you trust your employees, the SM guidelines should not be an issue.

rev_david: Yup. Email is going away. // RT @theologybird: My college ministry colleagues say
email is passe.

rev_david: Missed topic 3. RT?

RevWeb: T3 Begin with SM guidelines. Modify as needed. Keep in mind golden rule always.

MegBiallas: In seriousness: It's time for guidelines people are already talking about you, and you
haven't added your voice to the convo.

                                                 11
chsocm: @mbstockdale But note that churches & ministries often rely heavily on volunteers.

drothamel: T3: Definitely if you have multiple people managing SM channels, and certainly if you
plan on having future users.

Denise205: @rev_david @theologybird But e-mail remains a top converter for traffic to websites,
and a business tool. So don't count it out yet.

paulsteinbrueck: RT @mbstockdale: If you trust your employees, the SM guidelines should not be
an issue. // I agree. I hate SM policies!

gospelpimp: T3 Be specific & don't leave the gray areas up for interpretations. Do ur part to
ensure that ur staff do not harm in ur name.

mbstockdale: I've worked with volunteers on the fb page. Didn't have written guidelines. more
proactive on behavior discussions

drothamel: @paulsteinbrueck @mbstockdale it depends on the nature of the policies.

Denise205: I think we're using 2 or 3 definitions of guidelines here.

klamach: @mbstockdale @chsocm but what about your members who potentially try to represent
you? had a real experience with this recently

rev_david: T3 I am wary of SocMed policies - I am more interested in principles that guide our use.

bschebs: RT @mbstockdale: @chsocm If you trust your employees, the SM guidelines should not
be an issue.

mirgray: You need guidelines the week before you start. @AmyL_Bishop

Denise205: There are policies for the staff/volunteers that are in-house, and there are others to
publish for community.

chsocm: @Denise205 Good point! Policies about who may tweet for an organization; appropriate
content; who monitors.

gospelpimp: @rev_david I agree with changing focus from policies to principles, but be selective in
staff

theologybird: @drothamel @Denise205 @rev_david I agree, but don't expect the under 30 crowd
to jump on board.

iamepiscopalian: RT @rev_david: T3 I am wary of SocMed policies - I am more interested in
principles that guide our use. // Good comment!

MeredithGould: RT @rev_david: T3 I am wary of SocMed policies - I am more interested in
principles that guide our use.

drothamel: @theologybird True.

                                                 12
AmyL_Bishop: I guess we're talking about 2 kind of policies. Just for #SM users affiliated with the
church and then for admins of church pages.

penelopepiscopl: RT @rev_david: T3 I am wary of SocMed policies - I am more interested in
principles that guide our use.//Agreed.

paulsteinbrueck: @Denise205 I've never felt the need to create SM policies for my staff.

MeredithGould: The words of our faith: It's easier to get forgiveness than permission.

reckshow: @MeredithGould: and remember disclosure abt who is posting/tweeting & whether
they are the official voice of the org.

rev_david: @gospelpimp Ah -- I hear you now

klamach: RT @drothamel: @gospelpimp @rev_david true dat. Not everyone has the temper for
representing an church/org on social media.

jeanalawrence: Set the tone by modeling the behavior you expect and engage frequently.

MeredithGould: MT @skenow: T3 If you trust your staff to lead a ministry, why wouldn't you trust
them with social media?

MeredithGould: RT @jeanalawrence: Set the tone by modeling the behavior you expect and
engage frequently.

mbstockdale: @jeanalawrence good to see you here!

penelopepiscopl: RT @gospelpimp: T3 Remember that one poorly place comment and you can
spend an entire day explaining it.//That can happen anywhere!

drothamel: @skenow those are sometimes different skill sets. One can "lead" a ministry in a
managerial role. One must be exposed on SM.

chsocm: @anitrak This is an hour-long weekly chat...and we're coming up on the hour.

klamach: @skenow @chsocm I would trust them if they made it known, as they would a ministry, I
am sure they would be discussion

Denise205: RT @Anj121: T3 SM policies can protect volunteers & staff not just restrict. It's not
about trust.

AmyL_Bishop: #Truth RT @Denise205: I dont think its as much about trust, @skenow, as it is
about helpful guidelines for consistent messaging.

jeanalawrence: A leader in ministry does not equal a great communicator in the digital space.
Equip them to engage.

betweenthelakes: RT @MeredithGould: MT @skenow: T3 If you trust your staff to lead a ministry,
why wouldn't you trust them with social media?

                                                 13
iamepiscopalian: RT @jeanalawrence: A leader in ministry does not equal a great communicator
in the digital space. Equip them to engage.

rev_david: Party pooper! // RT @chsocm: This is an hour-long weekly chat...and were coming up
on the hour.

theologybird: RT @jeanalawrence: A leader in ministry does not equal a great communicator in
the digital space. Equip them to engage.

drothamel: You wouldn't choose everyone on your staff preach on Sunday, exercise the same
discretion when choosing who will do SM.

AmyL_Bishop:@reckshow @skenow Absolutely! Without a clear concise message #SM users won't
get a clear message of what you believe/who you are.

chsocm: @rev_david We're not there, yet. Just getting there!

drothamel: RT @jeanalawrence: A leader in ministry does not equal a great communicator in the
digital space. Equip them to engage.

reckshow: @jeanalawrence and seek those who have a gift for socm modality to compliment
leaders.

mbstockdale: discretion, training, guidelines, trust

MeredithGould: Communicating effectively via social media involves a skill set that not everyone
has or is able to learn.

AmyL_Bishop: RT @drothamel U wouldn't choose everyone on your staff preach on Sunday,
exercise the same discretion when choosing who will do SM.

penelopepiscopl: T3 Not sure consistency is key tho-diff voices, diff media are better than
corporate sameness, IMHO. IRL church has many voices!

jeanalawrence: @reckshow exactly, find the people that have a knack for communicating your
message well

rev_david: RT @drothamel: U wouldnt choose everyone on your staff preach on Sunday, exercise
the same discretion when choosing who will do SM.

rampracer: RT @MeredithGould: Communicating effectively via social media involves a skill set
that not everyone has or is able to learn.

AmyL_Bishop: And strategy, messaging and storytelling! KEY PRINCIPLES. RT @mbstockdale:
@chsocm discretion, training, guidelines, trust

paulsteinbrueck: @chsocm If u feel the need 4 a SM policy, do u also need an evangelism policy 4
who shares the gospel when in what way???

mbstockdale: thinking a social media guidelines was for all

                                                 14
jeanalawrence: @drothamel good analogy - protect digital communications as you would your
pulpit

rev_david: @rev_david Thank you. Great insights all around! Thoroughly enjoyed the conversation
and the opportunity to learn with & from you!

chsocm: Thanks for a totally great chat! Howz about we conclude with this prayer from Compline:

rampracer: RT @MeredithGould: Transcript of tonight's chat will be posted on
http://t.co/cedKTqG in a few hours

kmullett: Take care to know what is being said about you as you do with selecting who can speak
for you. One you control, the other you don't

chsocm: Keep watch, dear Lord, with those who work or watch or weep this night & give your
angels charge over those who sleep.

klamach: @chsocm Thank you Meredith for another hour of great discussion, interacting and
learning.

penelopepiscopl: Don't agree w/"protection." SM is ministry of all kinds, w/all sorts of people
doing it in their own personal way. IRL church does.

kmullett: Because you can't set policy for what other people say. #orm

rev_david: RT @chsocm: Keep watch, dear Lord, with those who work or watch or weep this night
& give your angels charge over those who sleep.

drothamel: RT @chsocm: Keep watch, dear Lord, with those who work or watch or weep this night
& give your angels charge over those who sleep.

klamach: RT @chsocm: Keep watch, dear Lord, with those who work or watch or weep this night
& give your angels charge over those who sleep.

MegBiallas: RT @klamach @chsocm Thank you Meredith for another hour of great discussion,
interacting and learning.

AmyL_Bishop: RT @RevWeb: Good SM catalysts make folks feel comfortable in strange setting
much like a good extrovert at a party of introverts.

RevWeb: RT @chsocm: Keep watch, dear Lord, with those who work or watch or weep this night &
give your angels charge over those who sleep.

rev_david: RT @klamach: @chsocm Thank you Meredith for another hour of great discussion,
interacting and learning.

Denise205: Thanks to @MeredithGould for moderating, and thanks to all who contributed tonight!
It's been fun.



                                                15
skenow: MT @paulsteinbrueck: @chsocm If u feel the need 4 a SM policy, do u also need an
evangelism policy 4 who shares the gospel when/how?

Anj121: RT @Denise205: Thanks to @MeredithGould for moderating, and thanks to all who
contributed tonight! Its been fun.

drothamel: Thanks everyone! This was both valuable and fun, as always.

drdaleschultz: RT @MeredithGould: Transcript of tonight's chat will be posted on
http://t.co/TVtpOMB in a few hours | Important chat.

reckshow: Thanks @MeredithGould for . Glad I got in on a little bit this week, finally!




                                                 16

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8.16.11 CHSOCM Tweetchat Transcript

  • 1. Tuesday, August 16, 2011 Note Data and transcript from HashTracking.com. #CHSOCM HashTracking.com Report 525 tweets generated 1,686,574 impressions, reaching an audience of 126,118 followers within the past 24 hours| Generated Wed Aug 16 2011 23:39:25 GMT-0400 (Eastern Daylight Time) Top 10 by number of impressions 1. paulsteinbrueck: 682,740 2. drothamel: 345,462 3. meredithgould: 171,672 4. iamepiscopalian: 109,020 5. mbstockdale: 92,895 6. denise205: 42,402 7. rampracer: 30,618 8. rev_david: 28,353 9. megbiallas: 23,630 10. stephencaggiano: 23,051 Top 10 by number of tweets 1. meredithgould: 46 2. drothamel: 43 3. chsocm: 41 4. rev_david: 39 5. denise205: 37 6. mbstockdale: 33 7. penelopepiscopl: 28 8. amyl_bishop: 21 9. paulsteinbrueck: 20 10. iamepiscopalian: 20 1
  • 2. Transcript Transcript has been edited by chat moderator, Meredith Gould (@meredithgould). chsocm: Good evening & welcome to our weekly church and social media () chat. chsocm: Before starting with guidelines & self-introductions, let us come together in prayer: Almighty & everlasting God… chsocm: We give you thanks for this opportunity to share experience & inquiry anchored in faith. chsocm: We ask your Holy Spirit to inspire tonight’s conversation & guide us as we move forward in love & service. Amen. rampracer: RT @chsocm: We give you thanks for this opportunity to share experience & inquiry anchored in faith. rev_david: RT @chsocm: We ask your Holy Spirit to inspire tonight’s conversation & guide us as we move forward in love & service. Amen. iamepiscopalian: @chsocm Amen, amen. RevWeb: Amen and amen. chsocm: Next up: self-introductions. In addition to your church affiliation, please let everyone how you’re currently engaged with--> chsocm Denise205: Amen. Good to be back on chat with you all. chsocm: @Denise205 Great to have you back!! SteveCassady: Wow. Good Luck! RT @paulsteinbrueck: Starting dual chats with and #getrealchat Denise205: Work on Web content for a Catholic publisher in Chicago. Following #magis2011 & #wyd tags this month to see some in action! chsocm: We will assume tweets during this chat yours & do not represent your church or organization MeredithGould: moderating this chat! Sociologist, author, keen on using social media to build community rev_david: David. Lutheran pastor in Texas. Involved in SM in my own ministry, and helping our synod to make use of SM for our work together 2
  • 3. StephenCaggiano: #Madman. RT @paulsteinbrueck: Starting dual chats with and #getrealchat chsocm: Kindly remember that we’re here to share with & support one another. Please use DM or email to pitch products/services mbstockdale: have worked for lifechurch.tv doing facebook, currently not employed. promoted confs using twitter/blogs rampracer: I write the blog Wheelie catholic on faith and disability issues iamepiscopalian:@iamepiscopalian serving as the social media curator for The Episcopal Church. paulsteinbrueck: Founder of OurChurch.Com, primary author of Christian Web Trends http://t.co/mmFrxR fsantoni: Frank, here, usually tweet news about via @techreligious. Day job = consult on, among other things, church & social media chsocm: What a great group! Already we have regulars in addition to new folks. Welcome, all! stevepankey: ugh and there's a clogging up my twitter feed to boot. Time to go to bed. theologybird: Robyn. Episcopal priest with 3 small churches in Montana AmyL_Bishop: Amy Bishop checking in a little late. @OneGirlRetreat com director, @IUBloomington senior ad aspiring church com pro! drothamel: ok, I'm late, but I made it. :-) mbstockdale: @paulsteinbrueck Hey Paul, my first time here at Ms_Confucious: Freelancer: marketing, business consulting, social media, publicist. (Hi @MeredithGould!) chsocm: @AmyL_Bishop Welcome back! paulsteinbrueck: @mbstockdale Great! Last week was my first... chsocm: @mbstockdale We're very friendly here. Right, @paulsteinbrueck? prseanbunger: Sean, ELCA pastor in fort myers working to increase our sm web presence chsocm: Tonight we’re chatting re: an issue that swiftly emerges when people use social media to communicate: online presence & etiquette Anj121: Hello, I'm on vacay in Myrtle beach but couldn't resist . I work for a cath diocese in all things comm mbstockdale: good to know! have also led sessions on using social media in the church at conferences 3
  • 4. rev_david: Also, Layla - 4 year old SM savant, and hands down the cutest person here ;-) penelopepiscopl: @Anj121 OOoh, the beach. Love it. chsocm: T1:You’re Ms/Mr/Rev/Dr Social Media Manners: what’s your best advice for generating & sustaining civil discourse online? Denise205: @Anj121 Hi! Glad to see you here, but isn't vacation a time to disconnect anymore? MegBiallas: Hi, all. Faith-based / nonprofit communicator in the DC area. Great to meet you all tonight! rev_david: T1 - Selling (brand, blog, book, ministry) can't be the primary purpose, or way of functioning. MegBiallas: T1: Also, golden rule: treat/tweet others how you want to be treated/tweeted. mbstockdale: Expect people to be uncivil...and be ready to respond in a teachable way AmyL_Bishop: RT @chsocm: T1: What’s your best advice for generating & sustaining civil discourse online? pinkpaddler: T1: Have a code of conduct a la Sojo.net paulsteinbrueck: T1: The Golden Rule: Do unto others as you would have them do to you. chsocm: Remember: social media includes blogs, FB, YouTube, LinkedIn iamepiscopalian: T1: We've been blessed. Our Facebook crowd tends to self-enforce, leaving us to be the good-cop. Anj121: @Denise205 been tough this trip with #wyd! And I'm sun tired so I don't mind, I may nod off with the hour so don't mind me! rev_david: T1: Conversation & dialogue are the language of social media ... penelopepiscopl: T1: Listen more than talk. Be very slow to take offense. Don't feel the need to be right or press your point on and on. MeredithGould: Don't make Jesus weep. MegBiallas: @pinkpaddler I LOVE the Sojo rules of conduct. fsantoni: RT @MegBiallas: T1: Also, golden rule: treat/tweet others how you want to be treated/tweeted. Ms_Confucious: T1: For Blog Comments: Clear rules for "engagement"-- making sure that guidelines for expected behavior are posted. 4
  • 5. theologybird: RT @RevWeb: T1-Model civil discourse. Challenge offenders. Block if unrepentent. // Don't fear the block button. chsocm: @drothamel Explain "trolls" for folks who might not know rev_david: 2/2 Ignoring these in favor of "selling" is being the person talking loud & slow so someone who speaks another lang will understand rev_david: RT @KtHathSpoken: [like @rev_david] T1 be as welcoming as possible to newbies like me who don't know all the rules yet, explain 'em pinkpaddler: @MegBiallas I would link to the Sojo Code but I am not that fast penelopepiscopl: RT @mbstockdale: Expect to control content, not responses. Use inappropriate responses as teachable moments for all unless flagrant rev_david: T1: You don't have to argue with / correct everyone who is "wrong" chsocm: MT @mbstockdale: Expect to control content, not responses. Use inappropriate responses as teachable moments. Unless flagrant Denise205: @pinkpaddler @MegBiallas Can always provide us links later in the week--just tag them theologybird: T1: You always have permission to not get mad, or, unless someone is being injured, to wait to respond until you aren't mad chsocm: FYI: MT = modified tweet bobsawyer: I'm sitting in on the chat in my official capacity as webmaster for two Episcopal churches in the Atlanta area. Evening, all! RevWeb: @iamepiscopalian Yah and one of those is now posting on our dio twitter acct. Denise205: @bobsawyer Welcome! MegBiallas: FYI: Sojo conduct code can be found at the end of any news story on their website. Biblical guidelines for online behavior. rev_david: @MegBiallas Think you meant @drothamel paulsteinbrueck: @fsantoni LOL! Ms_Confucious: Someone posts an occasional rude comment on the FB page I manage and I really wish the community would give him the "what for". penelopepiscopl: @bobsawyer Hi Bob! (Bob's really super, y'all!) MegBiallas: @rev_david Ah, yes. Thank you. cc: @drothamel 5
  • 6. RevWeb: @iamepiscopalian Truelove. MeredithGould: @Ms_Confucious I believe in the community taking responsibility/action for establishing tone drothamel: @MegBiallas I knew who you meant. ;-) Denise205: Know that sometimes it's better to let it go. fsantoni: RT @mbstockdale: Teach your community how to handle rude comments by modeling appropriate responses. They will catch on quickly chsocm: T1a: How do you set a tone online that's in line with your role as rep of church? duckydumplin: RT @iamepiscopalian: RT @MegBiallas: T1: Also, golden rule: treat/tweet others how you want to be treated/tweeted. // Yup. drothamel: @MegBiallas ahhh, yes. Sometimes, those rules are in conflict. When in conflict, follow the one that gets you in less trouble. :-) AmyL_Bishop: RT @chsocm: T1a: How do you set a tone online thats in line with your role as rep of church? rev_david: @MeredithGould @Denise205 Nope. That's my job ;-) MegBiallas: @drothamel Yes, good call. mbstockdale: @Ms_Confucious you can engage 'hosts' to help guide the convo too =) paulsteinbrueck: Humility goes a long way to setting the tone on your site. Nothing sparks arguments like arrogance. rev_david: What he said! // RT @drothamel: T1a: Use the tone that you expect others to use. Denise205: @rev_david @MeredithGould And note we said not "everyone" ;) hughmacken: Shout out to / wish i could join tonight / family duties call : ) Ms_Confucious: RT @paulsteinbrueck: @chsocm Humility goes a long way to setting the tone on your site. Nothing sparks arguments like arrogance. RevWeb: T1a:I find biblical examples set a good tone. MeredithGould: @Denise205 Whew! rev_david: T1a: I think the way I respond to trolls / ppl looking for arguments goes a long way to setting tone for others. MeredithGould: @RevWeb Like from Hebrew scripture when God gets fed up and drowns everyone?? ;-) 6
  • 7. drothamel: @RevWeb Yup. Jesus was really good at tone-setting and changing the tone of others. penelopepiscopl: RT @MeredithGould: @RevWeb Like from Hebrew scripture when God gets fed up and drowns everyone?? ;-) rampracer: RT @penelopepiscopl: T1a: Be guided by a spirit of generosity. skenow: RT @paulsteinbrueck: @chsocm Humility goes a long way to setting the tone on your site. Nothing sparks arguments like arrogance. Denise205: For blog comments, we find the moderate first comment approach works. Spam stays out, so no one thinks it's spammy content allowed. drothamel: @MeredithGould HAHA! Good one! rev_david: T1a: Luther on the th commandment goes a long way: (long posts coming) penelopepiscopl: @hughmacken Hi Hugh - hope you can make it next week. Check for tonight's transcript on our blog. drothamel: Giving is the new getting. RT @penelopepiscopl: T1a: Be guided by a spirit of generosity. prseanbunger: Approach looking for conversation not confrontation rev_david: We are to come to the defense (of neighbors), speak well of them, & interpret everything they do (post) in the best possible light MeredithGould: RT @prseanbunger: Approach looking for conversation not confrontation penelopepiscopl: @mbstockdale We'll post it at the end. Stay tuned. mbstockdale: @rev_david: We’re to come to the defense, speak well of them, & interpret everything they do (post) in the best possible light || yep klamach: I like @JamesMartinSJ 's requests when he posts some tough articles "And please keep the comments non hominem!" Denise205: Yes, @rev_david. Assume that intentions are good. rev_david: @drothamel From ML's small catechism skenow: T1a: imagine standing at the front of your church while you respond MeredithGould: @klamach I am regularly horrified & even made nauseated by some of the vitriol I see posted as comments from Christians Denise205: @chsocm Yup! 7
  • 8. chsocm: T2 What helps you recognize & interpret social cues when using social media for conversation? christinaauch: RT @Meredithgould: RT @prseanbunger: T1a Approach looking for conversation not confrontation AmyL_Bishop: RT @chsocm: T2 What helps you recognize & interpret social cues when using social media for conversation? mbstockdale: @MeredithGould agreed...pharisees comments always bigger problem rev_david: So are Non-Xns who are listening! // RT @MeredithGould: @klamach I am regularly horrified & even made nauseated by comments from Xns hillaryboucher: RT @chsocm: T2 What helps you recognize & interpret social cues when using social media for conversation? MeredithGould: @rev_david I occasionally go off about this on my personal blog. klamach: @MeredithGould agreed! Denise205: I always like to look at a profile of someone I haven't engaged with before, to try to get a sense of where he's coming from. MegBiallas: T2: I examine the TONE of posts from the community. Are they cheerleaders? Interrogators? etc. rev_david: The 4 yo says: "'Coconut!" Just sharing, friends :-) chsocm: T2 During a f-2-f convo, we receive visual cues that are missing on the screen. Are there other ways to read cue...and cues to read? drothamel: RT @Denise205: I always like to look at a profile of someone I havent engaged with before, to get a sense of where hes coming from. MeredithGould: RT T2 During a f-2-f convo, we receive visual cues that are missing on screen. Are there other ways to read cue...and cues to read? penelopepiscopl: @rev_david Tell Layla that coconut goes well with chocolate and almonds. chsocm: @paulsteinbrueck Does that rewording help? Denise205: @penelopepiscopl @rev_david I was thinking banana iamepiscopalian: T2: If my eyebrows crinkle or raise, I think twice about responding to quickly. And I try to respond to everything. EdFocus: RT @iamepiscopalian: RT @MegBiallas: T1: Also, golden rule: treat/tweet others how you want to be treated/tweeted. // Yup. 8
  • 9. MeredithGould: @iamepiscopalian So, you keep a mirror at your desk or you just feel the un-love? theologybird: MT @MeredithGould: RT During a f2f, we receive visual cues. Are there other ways to read cue and cues to read? mbstockdale: @MeredithGould lol Denise205: @mbstockdale Agreed! Post history can help. rampracer: T2. Experience, ongoing engagement and a willingness to give the benefit of the doubt to serve people. mbstockdale: Can also ask for clarification if in doubt. Denise205: We have to remember that we can always ask for clarification, in the spirit of generosity and giving benefit of the doubt. mbstockdale: @Denise205 thinking alike, eh? drothamel: @mbstockdale on that note, asking a question is often the most appropriate response. MeredithGould: T2 Speaking sociologically...social media tools seem to be generate their own culture & language provides cues. 1/2 Denise205: @mbstockdale Seems that way! Denise205: RT @drothamel: @mbstockdale on that note, asking a question is often the most appropriate response. MeredithGould: T2 e.g., the language appropriate on LinkedIn is more formal; Twitter more informal. 2/2 drothamel: @Denise205 I use that tactic A LOT as a basketball referee. MegBiallas: RT @MeredithGould T2 Speaking sociologically...social media tools seem to be generate their own culture & language provides cues. MeredithGould: RT @Denise205: We have to remember we can always ask for clarification, in the spirit of generosity & giving benefit of the doubt. mbstockdale: @drothamel yes! asking question generates clarity and more conversation. It's what we might do in offline convo drothamel: @MeredithGould That makes me think of things like emoticons. :-) MeredithGould: @Anj121 I'm interested in & have been (sort of) tracking how quickly social media convo convert to phone convos rev_david: Yes - know your audience. All communities have a short-hand language. (1/2) 9
  • 10. drothamel: Also, remember that one of the best social media tools ever created is the telephone. Denise205: @drothamel Would make for a good referee! MeredithGould: RT @RevWeb: T2: language on blogs and facebook can be very different frm twitter. Medium can dictate different replies. rev_david: (2/2) What I say among Lutheran clergy would not work among other friends who are non-denom / evengelical rev_david: RT @RevWeb: T2: language on blogs and facebook can be very different frm twitter. Medium can dictate different replies. penelopepiscopl: @drothamel True about the phone, but you have to text before you call. So my teens insist. rampracer: RT @RevWeb: T2:language on blogs and facebook can be very different frm twitter. Medium can dictate different replies. gospelpimp: @drothamel not coffee? skenow: T2: the "praise publicly, correct in private" rule comes to mind drothamel: @penelopepiscopl Heheh. AmyL_Bishop: #BestPractice RT @rev_david: T2: Entering a new SM environment/convo I tend to observe for a long time before participating. mbstockdale: @gospelpimp in da house!!!! at 604homesguy:RT @drothamel: Also, remember that one of the best social media tools ever created is the telephone. drothamel: @gospelpimp Coffee is in there somewhere, although I'm a hot-chocolate guy, myself. mbstockdale: @gospelpimp great convo here! gospelpimp: @mbstockdale supposed to be working, but this caught my eye. Denise205: RT @skenow: T2: the "praise publicly, correct in private" rule comes to mind AmyL_Bishop: Tone & language vary greatly by the channel. RT @RevWeb T2 language on blogs & FB can be very different from Twitter. drothamel: @mbstockdale @penelopepiscopl texting has its limitations, just like twitter. rev_david: Two elements when entering a SocMed conversation: (1) audience/community, and (2) medium. Both need considered. 10
  • 11. MeredithGould: RT @rev_david: Two elements when entering a SocMed conversation: (1) audience/community, and (2) medium. Both need considered. mbstockdale: @drothamel we do what it takes to communicate to the kiddos penelopepiscopl: @mbstockdale Yes, mine (21 & 16) won't answer the phone. Only respond to texts. MeredithGould: @penelopepiscopl I'm on the verge of that practice myself & I used to LOVE phone. theologybird: RT @rev_david: Two elements when entering a SocMed conversation: (1) audience/community, and (2) medium. Both need considered. drothamel: @mbstockdale I understand. I usually prefer texts, too; but it just won't work for deep conversation. chsocm: Thinking at a broader/higher level... chsocm: T3 At what point does it make sense to develop social media guidelines for your church/organization? theologybird: My college ministry colleagues say email is passe. It's all about texting and tweeting now. Welcome? to the future drothamel: @skenow That is one of my very favorite rules. penelopepiscopl:@drothamel MMMMMM! Chocolate machine sounds wonderful. MegBiallas: T3 The time is now! gospelpimp: T3 From the very beginning before it takes on a life of it's own. Habits are hard to correct. MeredithGould: @MegBiallas LOL MeredithGould: RT @gospelpimp: T3 From the very beginning before it takes on a life of it's own. Habits are hard to correct. mbstockdale: If you trust your employees, the SM guidelines should not be an issue. rev_david: Yup. Email is going away. // RT @theologybird: My college ministry colleagues say email is passe. rev_david: Missed topic 3. RT? RevWeb: T3 Begin with SM guidelines. Modify as needed. Keep in mind golden rule always. MegBiallas: In seriousness: It's time for guidelines people are already talking about you, and you haven't added your voice to the convo. 11
  • 12. chsocm: @mbstockdale But note that churches & ministries often rely heavily on volunteers. drothamel: T3: Definitely if you have multiple people managing SM channels, and certainly if you plan on having future users. Denise205: @rev_david @theologybird But e-mail remains a top converter for traffic to websites, and a business tool. So don't count it out yet. paulsteinbrueck: RT @mbstockdale: If you trust your employees, the SM guidelines should not be an issue. // I agree. I hate SM policies! gospelpimp: T3 Be specific & don't leave the gray areas up for interpretations. Do ur part to ensure that ur staff do not harm in ur name. mbstockdale: I've worked with volunteers on the fb page. Didn't have written guidelines. more proactive on behavior discussions drothamel: @paulsteinbrueck @mbstockdale it depends on the nature of the policies. Denise205: I think we're using 2 or 3 definitions of guidelines here. klamach: @mbstockdale @chsocm but what about your members who potentially try to represent you? had a real experience with this recently rev_david: T3 I am wary of SocMed policies - I am more interested in principles that guide our use. bschebs: RT @mbstockdale: @chsocm If you trust your employees, the SM guidelines should not be an issue. mirgray: You need guidelines the week before you start. @AmyL_Bishop Denise205: There are policies for the staff/volunteers that are in-house, and there are others to publish for community. chsocm: @Denise205 Good point! Policies about who may tweet for an organization; appropriate content; who monitors. gospelpimp: @rev_david I agree with changing focus from policies to principles, but be selective in staff theologybird: @drothamel @Denise205 @rev_david I agree, but don't expect the under 30 crowd to jump on board. iamepiscopalian: RT @rev_david: T3 I am wary of SocMed policies - I am more interested in principles that guide our use. // Good comment! MeredithGould: RT @rev_david: T3 I am wary of SocMed policies - I am more interested in principles that guide our use. drothamel: @theologybird True. 12
  • 13. AmyL_Bishop: I guess we're talking about 2 kind of policies. Just for #SM users affiliated with the church and then for admins of church pages. penelopepiscopl: RT @rev_david: T3 I am wary of SocMed policies - I am more interested in principles that guide our use.//Agreed. paulsteinbrueck: @Denise205 I've never felt the need to create SM policies for my staff. MeredithGould: The words of our faith: It's easier to get forgiveness than permission. reckshow: @MeredithGould: and remember disclosure abt who is posting/tweeting & whether they are the official voice of the org. rev_david: @gospelpimp Ah -- I hear you now klamach: RT @drothamel: @gospelpimp @rev_david true dat. Not everyone has the temper for representing an church/org on social media. jeanalawrence: Set the tone by modeling the behavior you expect and engage frequently. MeredithGould: MT @skenow: T3 If you trust your staff to lead a ministry, why wouldn't you trust them with social media? MeredithGould: RT @jeanalawrence: Set the tone by modeling the behavior you expect and engage frequently. mbstockdale: @jeanalawrence good to see you here! penelopepiscopl: RT @gospelpimp: T3 Remember that one poorly place comment and you can spend an entire day explaining it.//That can happen anywhere! drothamel: @skenow those are sometimes different skill sets. One can "lead" a ministry in a managerial role. One must be exposed on SM. chsocm: @anitrak This is an hour-long weekly chat...and we're coming up on the hour. klamach: @skenow @chsocm I would trust them if they made it known, as they would a ministry, I am sure they would be discussion Denise205: RT @Anj121: T3 SM policies can protect volunteers & staff not just restrict. It's not about trust. AmyL_Bishop: #Truth RT @Denise205: I dont think its as much about trust, @skenow, as it is about helpful guidelines for consistent messaging. jeanalawrence: A leader in ministry does not equal a great communicator in the digital space. Equip them to engage. betweenthelakes: RT @MeredithGould: MT @skenow: T3 If you trust your staff to lead a ministry, why wouldn't you trust them with social media? 13
  • 14. iamepiscopalian: RT @jeanalawrence: A leader in ministry does not equal a great communicator in the digital space. Equip them to engage. rev_david: Party pooper! // RT @chsocm: This is an hour-long weekly chat...and were coming up on the hour. theologybird: RT @jeanalawrence: A leader in ministry does not equal a great communicator in the digital space. Equip them to engage. drothamel: You wouldn't choose everyone on your staff preach on Sunday, exercise the same discretion when choosing who will do SM. AmyL_Bishop:@reckshow @skenow Absolutely! Without a clear concise message #SM users won't get a clear message of what you believe/who you are. chsocm: @rev_david We're not there, yet. Just getting there! drothamel: RT @jeanalawrence: A leader in ministry does not equal a great communicator in the digital space. Equip them to engage. reckshow: @jeanalawrence and seek those who have a gift for socm modality to compliment leaders. mbstockdale: discretion, training, guidelines, trust MeredithGould: Communicating effectively via social media involves a skill set that not everyone has or is able to learn. AmyL_Bishop: RT @drothamel U wouldn't choose everyone on your staff preach on Sunday, exercise the same discretion when choosing who will do SM. penelopepiscopl: T3 Not sure consistency is key tho-diff voices, diff media are better than corporate sameness, IMHO. IRL church has many voices! jeanalawrence: @reckshow exactly, find the people that have a knack for communicating your message well rev_david: RT @drothamel: U wouldnt choose everyone on your staff preach on Sunday, exercise the same discretion when choosing who will do SM. rampracer: RT @MeredithGould: Communicating effectively via social media involves a skill set that not everyone has or is able to learn. AmyL_Bishop: And strategy, messaging and storytelling! KEY PRINCIPLES. RT @mbstockdale: @chsocm discretion, training, guidelines, trust paulsteinbrueck: @chsocm If u feel the need 4 a SM policy, do u also need an evangelism policy 4 who shares the gospel when in what way??? mbstockdale: thinking a social media guidelines was for all 14
  • 15. jeanalawrence: @drothamel good analogy - protect digital communications as you would your pulpit rev_david: @rev_david Thank you. Great insights all around! Thoroughly enjoyed the conversation and the opportunity to learn with & from you! chsocm: Thanks for a totally great chat! Howz about we conclude with this prayer from Compline: rampracer: RT @MeredithGould: Transcript of tonight's chat will be posted on http://t.co/cedKTqG in a few hours kmullett: Take care to know what is being said about you as you do with selecting who can speak for you. One you control, the other you don't chsocm: Keep watch, dear Lord, with those who work or watch or weep this night & give your angels charge over those who sleep. klamach: @chsocm Thank you Meredith for another hour of great discussion, interacting and learning. penelopepiscopl: Don't agree w/"protection." SM is ministry of all kinds, w/all sorts of people doing it in their own personal way. IRL church does. kmullett: Because you can't set policy for what other people say. #orm rev_david: RT @chsocm: Keep watch, dear Lord, with those who work or watch or weep this night & give your angels charge over those who sleep. drothamel: RT @chsocm: Keep watch, dear Lord, with those who work or watch or weep this night & give your angels charge over those who sleep. klamach: RT @chsocm: Keep watch, dear Lord, with those who work or watch or weep this night & give your angels charge over those who sleep. MegBiallas: RT @klamach @chsocm Thank you Meredith for another hour of great discussion, interacting and learning. AmyL_Bishop: RT @RevWeb: Good SM catalysts make folks feel comfortable in strange setting much like a good extrovert at a party of introverts. RevWeb: RT @chsocm: Keep watch, dear Lord, with those who work or watch or weep this night & give your angels charge over those who sleep. rev_david: RT @klamach: @chsocm Thank you Meredith for another hour of great discussion, interacting and learning. Denise205: Thanks to @MeredithGould for moderating, and thanks to all who contributed tonight! It's been fun. 15
  • 16. skenow: MT @paulsteinbrueck: @chsocm If u feel the need 4 a SM policy, do u also need an evangelism policy 4 who shares the gospel when/how? Anj121: RT @Denise205: Thanks to @MeredithGould for moderating, and thanks to all who contributed tonight! Its been fun. drothamel: Thanks everyone! This was both valuable and fun, as always. drdaleschultz: RT @MeredithGould: Transcript of tonight's chat will be posted on http://t.co/TVtpOMB in a few hours | Important chat. reckshow: Thanks @MeredithGould for . Glad I got in on a little bit this week, finally! 16