1. MICHAEL J MCDERMOTT
57 Hampstead St. Lowell, MA 01852
Mjmmcd79@comcast.net
(978) 761-9712
Objective
Seeking a position that will utilize my abilities to enhance the company’s overall growth, as well as my own.
Skill Name Skill Level Last Used/Experience
UNIX & Microsoft Platforms Systems AdministrationExpert Currently used/10 years
Windows 3.1, 95, 98, NT, 2000, XP, Vista Windows 7 Expert Currentlyused/25 years
Unisys 1100 & 2200 Expert +4 years ago/6years
UsingKEA andMicrosoft softwareon a VAX systemExpert Currentlyused/12 years
WebPage design & Maintenance Expert Currently used/10years
LAN & WAN AdministrationIntermediate Currently used/10years
Database Management Intermediate Currently used/12 years
Software Development IntermediateCurrentlyused/15 years
BULL 8000 mainframe computer systemExpert +4 years ago/10years
IBM andHoneywell mainframe Expert +4 years ago/12 years
Work Experience
Ranstad/HarvardUniversity(1/15topresent)HUIT Refreshteam Imagingofnewlaptops, Installation ofWin7 compatible software, and
installationof Win7 printdrivers.
AtlanticAssociates/StewardMedical (10/14 to 11/7) Imagingof newlaptops,Installationof Win7compatible software, andinstallation ofWin7
print drivers.
T-Mobile Windows 7 Migration (6/14to7/14) Imagingof newlaptops, Installationof Win7compatible software,andinstallation ofWin7 print
drivers.
IBM/StateStreet Deskside Support Technician (12/13to4-9-2014),Imagingof new& existinglaptops, Desktops & towers with Win7 Image.
Locating& InstallingofWin7 compatible software, installation ofWin7print drivers. Setupofworkstations, docking stations & Monitors.
IBM/Amtrak LeadTechnician Windows 7 Migration (6-13 to10-30),Supervising TeamImagingof new& existinglaptops, Desktops & towers
with Win7 Image.Maintaining& documentingprogress of project & reportingtothe various Project Managers & Supervisors. Locating&
Installingof Win7compatible software,installationofWin7printdrivers.Setup ofworkstations, docking stations & Monitors. Invarious
locations from New Haven CTto SouthBostonMA.
Wolters / Kluwer (Boston,Norwood) Win7Migration(8-1-2012 to 11-30-2012),Imagingof new& existinglaptops, Desktops & towers with
Win7 Image. Locating& Installingof Win7compatible software, installationofWin7 printdrivers. Setup ofworkstations, docking stations &
Monitors.
Niagara Bank (CT & MA)8-1-11to9-30-11)Installationof newhardware & software.In Back OfficeandTellers.
Rent a Center (Multiple Locations in MA & NH) (7-1-10 to9-30-10). Installationofnewhardware. InBack Office andsales floor.
TD Bank (MultipleLocations in NH, MA & CT) (8-1-09to12-20-09Installation ofnewhardware. InBack Office andTellers.
McDonalds (Multiple Locations in NH & MA) (3-1-06 to 6-30-06Installation ofnewhardware. InBack Office andsales floor.
Citigroup (Boston) (5-05-04to6-30-04), Hardware replacement.
Home Depot (Multiple locations in NH, MA & CT)(2-1-04to5-31-04), Installationof newhardware.In Back Office andsales floor.
Nokia (Burlington)Windows Migration(6-01-2003 to 8-03-2003)Imagingof new& existinglaptops, Desktops & towers withWinXP Image.
Locating& InstallingofWinXP compatible software, installationofWinXPprint drivers. Setupofworkstations, docking stations & Monitors.
Insight Global (3-1-02to5-31-02Installationof newhardware & software. InOffice andtradingfloors.

2. Pomeroy (1-10-01 to 4-30-01).Installationofnewhardware & software.In Office andtradingfloors.
Hewlett Packard(Acton, Andover andNashua) (4-98topresent Setup of ClassroomPcs basedon Instructional requirements.
SelfEmployed - Lowell MA September, 1996 – May, 2012ITSupport Specialist
SelfEmployed 9/1996to 5/2012
IT Specialist/Computer Consultant Independent Computer Consultant workingfor large andsmall,public andprivate Companies. Providing
computersupport, software andhardware Upgrades andsupport,Windows 95, 98, NT, 2000,XP,Vista & 7. Database Management, WebPage
designs andsupport.I was also involvedin thedesign andimplementation ofnewdatabases andsoftware. As well as all LAN andWAN
Administration as well as all Dial-up networks. While workingwith various software providers in order todevelopspecializedsoftware and
Databases for my clients. I have donenumerous contract projects for various companies i.e. :( Dell, IBM, Nokia, Hewlett Packard, DEC,
Microsoft etc.). These projects havevariedfromcreatinga simple inventorydatabases tosettingup in-house trainingclassrooms.As well as
Systems Upgrades to NetworkandSystems setup.I havealso done networkcabling, laptop, desktop, serverandprintersetups.
TRAVIS AssociatesInc. - Burlington MA February,1996- September, 1996Lead Computer Operator
USDA RECD Clackamas, OR. March,1995–June,1995Office Automation Specialist
TAC TEMPS Acton, MA. October,1995–December, 1996Finance Clerk
Impact StaffingCamas,WADecember,1994–March, 1995Test Operator
Internal Revenue Service - Andover MA November, 1988-April, 1994Computer Operator
Education
Universityof Massachusetts US- Lowell - Massachusetts
January, 1990 - May, 1991MCP Certification
Lowell High School US- Lowell - Massachusetts
September, 1982 - June, 1984
Northern EssexCommunityCollege US-Haverhill - Massachusetts
January, 1985 – May, 1985 ComputerScience
Professional
5/1995 CustomerService Training US-OR-Portland
Professional
5/1992 IRSBasic Unisys 1100 ComputerOperator Training US-WV-Martinsburg
Professional
ProgrammingClass
5/1990 Sperry Boot Class US-MA-Andover
Professional
Systems Operations Class
10/1989Major Run stream Processing US-MA-Andover
Professional
7/1992 Operational ProgrammingClass US-MA Andover
Professional
3/1994 A+ Certification
LANGUAGES: Languages ProficiencyLevel
SigningExact English (SEE) Conversational - Limited
AWARDS: Two (2) Managers Awards - 1991 Four (4) PMRS Awards - 1990- 1993 One(1)Special ActAward - 1995
CIVIL SERVICEGRADE: GS-334-79/91 - 5/94
http://www.linkedin.com/pub/michael-mcdermott/20/b4b/355/