A description of what we do as an organisation working with nonprofit providers of services to people with additional needs. Prevention & SROI.

1. Support Solutions
“Invest In Prevention”

2. Support Solutions?
Established in 1991
Investment In Preventative Services
Social Investment
Social Return on Investment (SROI)
Working with CCGs
Intensive Housing Management
Revenue

3. Support Solutions?
The Briefing
Blog
Social Media

4. Current Preoccupations
Funding: Social Investment, SROI, Intensive
Housing Management, NHS funding for
prevention
Strategic positioning for providers in a time of
paradigm shift
Free, high quality information resources & “at
cost” events for people involved in housing
support & social care
Welfare Reform, Universal Credit & Exempt
Accommodation

5. Areas of Current Professional Focus
Working with the NHS & Clinical
Commissioning Groups
Revenue for housing support & social
care
Social Investment
Social Return on Investment (SROI)
Intensive Housing Management
Free Briefings: e.g. Welfare Reform &
Universal Credit

6. Welfare Reform & Universal Credit
Deliver training events & conferences across
the UK
Author of high profile articles
Respond to Government Consultations
Work directly with clients to prepare for change
Correctly predict the nature of change
Developing a knowledge base for the Sector
through our social media presence
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7. Social Return on Investment (SROI)
Developing expertise & resources on
calculating SROI
Collaborating with providers & experts to
calculate SROI
Working with statutory sector partners to
promote cost-benefit of prevention
Assisting providers to adapt to change

8. Social Investment
Raising the profile & significance of Social
Investment as a form of funding
Researching Social Investment & its
relevance to the sector
Collaborating with others to communicate
its nature & significance
Developing thinking about new funding
paradigms

9. Working with CCGs/The NHS
Acknowledged national experts
Delivering UK wide training events with
this as a major theme
Identified relationships between funding
for prevention and Social & Financial
Return on Investment
Identified significance of payment by
results & outcomes to NHS funding

10. Intensive Housing Management
Responsible for reintroducing “Intensive
Housing Management” to the Sector &
getting it funded
Defined what it means
Given the Sector a firmer revenue position
as a consequence
Correctly predicted its survival with the
advent of Welfare Reform

11. Learning & Development & Coaching
Continue to organise high quality “at cost”
learning & development events &
conferences
Excellent reputation for these events:
several thousand attendees each year
Coaching approach for smaller groups of
people from service delivery to Board level

12. The Briefing
Hugely popular, web-based & widely
circulated & free electronic magazine
Deals with all aspects of housing support
& social care
Influences people & organisations
Published whenever a relevant issue
arises
www.supportsolutions.co.uk/services/briefing.html

13. Support Solutions Social Media
Social media output distributed via our
Twitter feeds (@SuppSolutions,
@PreventionTweet & @FundingHelper) &
Facebook Page (Support Solutions Ltd)
Deals with all aspects of housing support &
social care
Advertises tenders and jobs
Has discussion & resource threads & links
www.supportsolutions.co.uk/blog/blog.html

14. Values & Beliefs
We do believe in our work, the ultimate goal
of which is better lives for people who are
housed &/or supported by our clients
We are staunchly independent & consider
social policy & its impact objectively
We identify with the diversity of our sector &
the needs within it
We are enablers, collaborators & facilitators