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MFIs Transformations: The LAC
Experience
Felipe Portocarrero M.
2011 Global Microcredit Summit
November 14-17, 2011 – Valladolid, Spain
Contents

• Introduction
1. Advantages and disadvantages of MFI
transformations
2. Key factors for successful transformations
3. Planning the transformation
4. Final remarks
Annex: Indicators of transformed MFIs in LAC

2
Introduction
• Transformation is the process whereby NGOs, or other formal or
informal microfinance providers, convert to a regulated deposittaking financial institution.
• In the 1990s the microfinance industry was dominated by NGOs
who depended on donor and public sector funding to onlend. But
as the sector experienced significant expansion those sources of
funding were unable to meet the demand. The resulting
constraint led the more mature and sustainable MFIs to enter
the commercial sector by (i) appealing to international
investors; (ii) contracting lines of credit from the banks and (iii)
requesting the authorization to mobilize deposits and be subject
to government regulations.
• The development of the banking sector clearly showed that
savings were long-term the main and more stable funding source
to be taped.
3
•This recent trend of transformations from nonregulated microfinance NGOs into regulated
microfinance institutions has allowed the world to see
that microfinance can operate in an open market and
be sustainable.
Notable examples of NGOs that have upscaled in LAC
are:
•BancoSol, FIE, Caja Los Andes and Prodem in Bolivia
•Confianza, Mibanco, Edyficar and Crear Arequipa in
Peru
•Bancamia, Banco WWB Cali in Colombia
•Compartamos and CAME in Mexico

4
1. Advantages of MFI transformations
• The main advantages are:
1. Access to a greater and more diversified funding base, including deposits
and bonds, that will support long-term portfolio growth.

2. Clients are offered a greater array of financial services (savings, micro
insurance, remittances).
3. Regulation provides a better framework for risk management and corporate
governance

4. Formalization allows the MFIs to attain greater leverage and to grow the
portfolio
5. With rapid portfolio growth, MFIs will be able to reap economies of scale,
consolidate their sustainability and attain a massive outreach at the BOP.
6. Transformation tends to reduce the financial costs of the MFI. At the same
time, increasing competition will spur operational efficiency and drive down
active interest rates in a sustainable manner to the benefit of the clients.
7. A transformed MFI will have more success attracting external investors,
facilitating thus growth and M&A.
5
Disadvantages of MFI transformations
Disadvantages :

• (i) Costs of regulatory compliance;
• (ii) Need to allocate extensive time and critical resources to
the transformation process;

• (iii) Issues of cultural change in the MFI as it converts into a
more commercial driven entity.
But the benefits far outweigh the costs of transformation. Hence,
the continued success of the process.
It should also be underlined that transformation is a valid option
only for those credit-granting NGOs that have attained financial
sustainability and developed a critical institutional base.

6
2. Key factors for successful transformations
• The existence of specific regulations tailored for the microfinance
sector has greatly facilitated the process.
• The stage of development of the MFI.
• The commitment of the MFI main stakeholders is key for the
transformation to succeed.
• The quality of the technical assistance contracted
• It is also important the development of different areas:
1. Strategic Planning / Feasibility studies
2. Corporate Governance
3. Risk Management Units (Credit, Operating, Market risks)
4. Financial and Treasury Department
5. Deposit Mobilization (adequation of organizational structure,
infrastructure, training of staff, marketing, etc).
6. Improving Operational Efficiency and Internal Controls.
7. Systems / IT / MIS
8. Implementation of new lending products
7
3. Planning the transformation
• Experience has shown that the MFI should designate a
transformation champion, a Director or senior manager firmly
persuaded on the advantages of the process and able to lead the
effort of the MFI and manage the main challenges.
• Additionally, the institution should contract a transformation
manager, who will be in charge of the coordination and
monitoring of the consultant team and to ensure the continuous
support of the rest of the organization.
• The transformation plan should contain a detailed discussion of
the studies and consultancies to be contracted, including their
terms of reference, timeline and estimated budget.

8
4. Final remarks
• The transformation experiences have been very positive: portfolio
growth has accelerated; operational efficiency and profitability have
increased; financial products offered multiplied and the funding
structure was more stable and diversified.
• Strategically plan the transformation process: the main focus should
be the long term needs of the MFI and its business plan; to comply
with the regulator’s demands is a secondary, albeit important,
consideration.
• Transformation has not generated mission drift
• Highlight the long term advantages of transforming as opposed to
short term costs.
• Develop a detailed road map of the consultancies required for the
process, including TORs and estimated budget and timeline.
• Once the project is approved the real work begins: establish a new
governance structure; maintain a good quality portfolio growth;
design and implement new financial products; reinforce financial
management; improve operational efficiency and explore options to
increase outreach in a cost efficient manner.
9
5. Annex

10
Indicators of transformed MFIs in LAC
Table 1: Selected financial indicators of transformed MFIs in LAC
(as of Dec. 2010 in millions USD)

MFI
Bolivia
Bancosol
Banco Los Andes Procredit
FIE
PRODEM

Net Loans

Assets Deposits Liabilities

Equity

No. of (Equity/As Deposits/Lia
Borrowers sets) (%) bilities (%)

627

869

608

807

63

145,608

7.2

75.3

554
589
526

789
751
700

563
514
504

703
684
632

86
65
68

67,203
146,819
108,881

10.9
8.7
9.7

80.1
75.1
79.7

315.9

376.5

16.5

279.5

97

341,100

25.8

5.9

765.6

907.9

202.8

458

449.4

1,961,995

49.5

44.3

Crear Arequipa

123.8

151

*

130

21.4

87,302

14.2

n.i.

Confianza
Edyficar
Mibanco

124.5
335
1,224

174
465.6
1,587

9.5
153
997.5

149.9
410
1,448

24.2
55.5
138.8

75,802
285,781
401,788

13.9
11.9
8.7

6.3
37.3
68.9

Colombia
Bancamia
WWB Cali **
Mexico
Compartamos
Peru

* Crea r wa s not a l l owed to ra i s e depos i ts a t the time a s i t tra ns formed recently i nto a fi na nce co.
** Ba nco WWB wa s a uthori zed a t the end of Dec. 2010
Source: ASOFIN for Bol i vi a , SBS for Peru, www.compa rtamos .com,www.ba nca mi a .com.co

11
Outreach Indicators of transformed MFIs

MFI
Transformation
date
No. of borrow ers
at transformation
date
No. borrow ers in
2010
Portfolio value at
transformation
(US$ M)
Portfolio value in
2010 (US$ M))
No. depositors in
2010
Amount of savings
mobilized in US M in
2010

Banco Sol
(BOL)

Banco Los
Andes
Finam eric ProCredit
Banco
a (COL)
(BOL)
ADEMI (DR)

Mibanco
(PE)

K-Rep
Bank
(Kenya)

Feb-92

Oct-93

Jul-95

Jan-98

May-98

Sep-99

TOTAL

22,743

32,022

12,662

18,000

32,000

13,201

130,628

Dec-91

Dec-93

Jul-95

Jan-98

May-98

Dec-98

145,608

61,880

67,203

82,049

401,788

65,073

(Dec 10)

(Dec 10)

(Dec 10)

(Dec 09)

(Dec.10)

(Dec.10)

4.5

11.0

4.2

30.3

14.0

3.3

(Dec 91)

(Dec 93)

(Jul 95)

(Jan 98)

(May 98)

(Dec 98)

439.8

181.7

392.3

192.0

1,224.0

74.2

(Dec 10)

(Dec 10)

(Dec 10)

(Dec 10)

(Dec 10)

(Dec 10)

414,154

109,389

381,416

109,364

390,941

170,189

(Dec 10)

(Dec 10)

(Dec 09)

(Dec 10)

(Dec 10)

124.5

391.4

117.1

997.5

67.6

(Dec 10)

(Dec 10)

(Dec 10)

(Dec 10)

(Dec 10)

(Dec 10)

67.3

2,503.9

1,575,453

(Dec 10)

420

823,601

12

2,118.1

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F portocarrero mfi-transformations_the_lac_experience

  • 1. MFIs Transformations: The LAC Experience Felipe Portocarrero M. 2011 Global Microcredit Summit November 14-17, 2011 – Valladolid, Spain
  • 2. Contents • Introduction 1. Advantages and disadvantages of MFI transformations 2. Key factors for successful transformations 3. Planning the transformation 4. Final remarks Annex: Indicators of transformed MFIs in LAC 2
  • 3. Introduction • Transformation is the process whereby NGOs, or other formal or informal microfinance providers, convert to a regulated deposittaking financial institution. • In the 1990s the microfinance industry was dominated by NGOs who depended on donor and public sector funding to onlend. But as the sector experienced significant expansion those sources of funding were unable to meet the demand. The resulting constraint led the more mature and sustainable MFIs to enter the commercial sector by (i) appealing to international investors; (ii) contracting lines of credit from the banks and (iii) requesting the authorization to mobilize deposits and be subject to government regulations. • The development of the banking sector clearly showed that savings were long-term the main and more stable funding source to be taped. 3
  • 4. •This recent trend of transformations from nonregulated microfinance NGOs into regulated microfinance institutions has allowed the world to see that microfinance can operate in an open market and be sustainable. Notable examples of NGOs that have upscaled in LAC are: •BancoSol, FIE, Caja Los Andes and Prodem in Bolivia •Confianza, Mibanco, Edyficar and Crear Arequipa in Peru •Bancamia, Banco WWB Cali in Colombia •Compartamos and CAME in Mexico 4
  • 5. 1. Advantages of MFI transformations • The main advantages are: 1. Access to a greater and more diversified funding base, including deposits and bonds, that will support long-term portfolio growth. 2. Clients are offered a greater array of financial services (savings, micro insurance, remittances). 3. Regulation provides a better framework for risk management and corporate governance 4. Formalization allows the MFIs to attain greater leverage and to grow the portfolio 5. With rapid portfolio growth, MFIs will be able to reap economies of scale, consolidate their sustainability and attain a massive outreach at the BOP. 6. Transformation tends to reduce the financial costs of the MFI. At the same time, increasing competition will spur operational efficiency and drive down active interest rates in a sustainable manner to the benefit of the clients. 7. A transformed MFI will have more success attracting external investors, facilitating thus growth and M&A. 5
  • 6. Disadvantages of MFI transformations Disadvantages : • (i) Costs of regulatory compliance; • (ii) Need to allocate extensive time and critical resources to the transformation process; • (iii) Issues of cultural change in the MFI as it converts into a more commercial driven entity. But the benefits far outweigh the costs of transformation. Hence, the continued success of the process. It should also be underlined that transformation is a valid option only for those credit-granting NGOs that have attained financial sustainability and developed a critical institutional base. 6
  • 7. 2. Key factors for successful transformations • The existence of specific regulations tailored for the microfinance sector has greatly facilitated the process. • The stage of development of the MFI. • The commitment of the MFI main stakeholders is key for the transformation to succeed. • The quality of the technical assistance contracted • It is also important the development of different areas: 1. Strategic Planning / Feasibility studies 2. Corporate Governance 3. Risk Management Units (Credit, Operating, Market risks) 4. Financial and Treasury Department 5. Deposit Mobilization (adequation of organizational structure, infrastructure, training of staff, marketing, etc). 6. Improving Operational Efficiency and Internal Controls. 7. Systems / IT / MIS 8. Implementation of new lending products 7
  • 8. 3. Planning the transformation • Experience has shown that the MFI should designate a transformation champion, a Director or senior manager firmly persuaded on the advantages of the process and able to lead the effort of the MFI and manage the main challenges. • Additionally, the institution should contract a transformation manager, who will be in charge of the coordination and monitoring of the consultant team and to ensure the continuous support of the rest of the organization. • The transformation plan should contain a detailed discussion of the studies and consultancies to be contracted, including their terms of reference, timeline and estimated budget. 8
  • 9. 4. Final remarks • The transformation experiences have been very positive: portfolio growth has accelerated; operational efficiency and profitability have increased; financial products offered multiplied and the funding structure was more stable and diversified. • Strategically plan the transformation process: the main focus should be the long term needs of the MFI and its business plan; to comply with the regulator’s demands is a secondary, albeit important, consideration. • Transformation has not generated mission drift • Highlight the long term advantages of transforming as opposed to short term costs. • Develop a detailed road map of the consultancies required for the process, including TORs and estimated budget and timeline. • Once the project is approved the real work begins: establish a new governance structure; maintain a good quality portfolio growth; design and implement new financial products; reinforce financial management; improve operational efficiency and explore options to increase outreach in a cost efficient manner. 9
  • 11. Indicators of transformed MFIs in LAC Table 1: Selected financial indicators of transformed MFIs in LAC (as of Dec. 2010 in millions USD) MFI Bolivia Bancosol Banco Los Andes Procredit FIE PRODEM Net Loans Assets Deposits Liabilities Equity No. of (Equity/As Deposits/Lia Borrowers sets) (%) bilities (%) 627 869 608 807 63 145,608 7.2 75.3 554 589 526 789 751 700 563 514 504 703 684 632 86 65 68 67,203 146,819 108,881 10.9 8.7 9.7 80.1 75.1 79.7 315.9 376.5 16.5 279.5 97 341,100 25.8 5.9 765.6 907.9 202.8 458 449.4 1,961,995 49.5 44.3 Crear Arequipa 123.8 151 * 130 21.4 87,302 14.2 n.i. Confianza Edyficar Mibanco 124.5 335 1,224 174 465.6 1,587 9.5 153 997.5 149.9 410 1,448 24.2 55.5 138.8 75,802 285,781 401,788 13.9 11.9 8.7 6.3 37.3 68.9 Colombia Bancamia WWB Cali ** Mexico Compartamos Peru * Crea r wa s not a l l owed to ra i s e depos i ts a t the time a s i t tra ns formed recently i nto a fi na nce co. ** Ba nco WWB wa s a uthori zed a t the end of Dec. 2010 Source: ASOFIN for Bol i vi a , SBS for Peru, www.compa rtamos .com,www.ba nca mi a .com.co 11
  • 12. Outreach Indicators of transformed MFIs MFI Transformation date No. of borrow ers at transformation date No. borrow ers in 2010 Portfolio value at transformation (US$ M) Portfolio value in 2010 (US$ M)) No. depositors in 2010 Amount of savings mobilized in US M in 2010 Banco Sol (BOL) Banco Los Andes Finam eric ProCredit Banco a (COL) (BOL) ADEMI (DR) Mibanco (PE) K-Rep Bank (Kenya) Feb-92 Oct-93 Jul-95 Jan-98 May-98 Sep-99 TOTAL 22,743 32,022 12,662 18,000 32,000 13,201 130,628 Dec-91 Dec-93 Jul-95 Jan-98 May-98 Dec-98 145,608 61,880 67,203 82,049 401,788 65,073 (Dec 10) (Dec 10) (Dec 10) (Dec 09) (Dec.10) (Dec.10) 4.5 11.0 4.2 30.3 14.0 3.3 (Dec 91) (Dec 93) (Jul 95) (Jan 98) (May 98) (Dec 98) 439.8 181.7 392.3 192.0 1,224.0 74.2 (Dec 10) (Dec 10) (Dec 10) (Dec 10) (Dec 10) (Dec 10) 414,154 109,389 381,416 109,364 390,941 170,189 (Dec 10) (Dec 10) (Dec 09) (Dec 10) (Dec 10) 124.5 391.4 117.1 997.5 67.6 (Dec 10) (Dec 10) (Dec 10) (Dec 10) (Dec 10) (Dec 10) 67.3 2,503.9 1,575,453 (Dec 10) 420 823,601 12 2,118.1