Sonja Kelly - Financial Services & Aging 17th Microcredit Summit

1. Financial Services & Aging
Preparing for and Serving the Needs
of the Older Generation
17TH MICROCREDIT SUMMIT #17MCSummit
GENERATION NEXT: INNOVATIONS IN MICROFINANCE

2. Agenda
• Global financial inclusion industry survey results
• Practical ways to engage with aging and older
adults
– John Hatch
– Pilar Contreras
– ReynoldWalter
– Caroline van Dullemen
• Audience talkback
17TH MICROCREDIT SUMMIT #17MCSummit
GENERATION NEXT: INNOVATIONS IN MICROFINANCE

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GENERATION NEXT: INNOVATIONS IN MICROFINANCE
Population pyramids: 1950
Source: United Nations, 2010

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GENERATION NEXT: INNOVATIONS IN MICROFINANCE
Population pyramids: 1960
Source: United Nations, 2010

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GENERATION NEXT: INNOVATIONS IN MICROFINANCE
Population pyramids: 1970
Source: United Nations, 2010

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GENERATION NEXT: INNOVATIONS IN MICROFINANCE
Population pyramids: 1980
Source: United Nations, 2010

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GENERATION NEXT: INNOVATIONS IN MICROFINANCE
Population pyramids: 1990
Source: United Nations, 2010

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GENERATION NEXT: INNOVATIONS IN MICROFINANCE
Population pyramids: 2000
Source: United Nations, 2010

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Population pyramids: 2010
Source: United Nations, 2010

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Population pyramids: 2020
Source: United Nations, 2010

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Population pyramids: 2030
Source: United Nations, 2010

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GENERATION NEXT: INNOVATIONS IN MICROFINANCE
Population pyramids: 2040
Source: United Nations, 2010

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GENERATION NEXT: INNOVATIONS IN MICROFINANCE
Population pyramids: 2050
Source: United Nations, 2010

14. Proportion of population aged 60-plus,
2012
17TH MICROCREDIT SUMMIT #17MCSummit
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GENERATION NEXT: INNOVATIONS IN MICROFINANCE
Source: United Nations, 2012

15. Proportion of population aged 60-plus,
2050
Source: United Nations, 2012
17TH MICROCREDIT SUMMIT #17MCSummit
GENERATION NEXT: INNOVATIONS IN MICROFINANCE

16. Top issues facing
older adults
• Health
• Income
• Financial literacy/capability
• Technology
• Access
• Consumer protection
17TH MICROCREDIT SUMMIT #17MCSummit
GENERATION NEXT: INNOVATIONS IN MICROFINANCE

17. 60%
50%
40%
30%
20%
10%
0%
North America, Western Europe, Australia
Sub-Saharan Africa
Central America and the Caribbean
South America
South Asia
East Asia and the Pacific
Eastern Europe and Central Asia
Middle East and North Africa
17TH MICROCREDIT SUMMIT #17MCSummit
GENERATION NEXT: INNOVATIONS IN MICROFINANCE
Do you provide financial services
directly to older adults?

18. What are the top products
older adults need?
17TH MICROCREDIT SUMMIT #17MCSummit
GENERATION NEXT: INNOVATIONS IN MICROFINANCE
60%
50%
40%
30%
20%
10%
0%
Credit Insurance Payments Pensions

19. Additional findings
17TH MICROCREDIT SUMMIT #17MCSummit
GENERATION NEXT: INNOVATIONS IN MICROFINANCE

20. Agenda
• Global financial inclusion industry survey results
• Practical ways to engage with aging and older
adults
– John Hatch
– Pilar Contreras
– ReynoldWalter
– Caroline van Dullemen
• Audience talkback
17TH MICROCREDIT SUMMIT #17MCSummit
GENERATION NEXT: INNOVATIONS IN MICROFINANCE

21. Audience talkback
• How have you approached this issue in your
work?
• Do you know someone who is an older adult, and
what have you learned from their experience?
• What more would you need to know in order to
engage more with older adults in your work?
• Do you have any questions for the panelists?
17TH MICROCREDIT SUMMIT #17MCSummit
GENERATION NEXT: INNOVATIONS IN MICROFINANCE