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Social Media  at Job & Family Services Communications
About the agency ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communications
About the agency ,[object Object],[object Object],[object Object],[object Object],[object Object],Communications
Waiting room traffic Communications
Social Media Goal ,[object Object],[object Object],Communications
Social media objectives ,[object Object],[object Object],[object Object],[object Object],Communications
29 since May 2008 Medicaid, food stamps, child support, job services, adoption/foster  care… Cost: $29 per month for software Communications Live chats 9.6 participants, 15.2 questions, 73.7 views
Twitter  (@HamiltonCoJFS):  236 Communications May 2008 Free
Facebook group: 90 Communications January 2008 Free
Facebook fan page: 180 Communications January 2008 Free
Audio podcast  500 visits month Communications October 2007 Cost: $130 digital recorder
You Tube channel  7,000 views Communications September 2007 Cost: $700 digital camera;  cost of professional videos
Blog  7,500 views Communications February 2009 Cost: $250 graphic artist
www.BlogTalkRadio.com Communications June 2009 Free
www.hcjfs.org Communications Monthly unique visitors Tripled  in  three years  to 30,000
Low cost ,[object Object],Communications High benefit ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What we’ve learned ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communications
Measure/Evaluate ,[object Object],Communications
Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communications

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