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Fraud, Finance and
   Freaking Out!

Risk and Crisis Management
      For Nonprofits


             Presenter
     Miriam Robeson, Attorney
       September 18, 2012
Why Are We Here?

          Starting with 2010, the IRS has increased scrutiny of
          nonprofits with an aggressive program to revoke nonprofit
          status for out-of-compliance nonprofits


             Economy has decreased available funds for nonprofit
             budgets, but increased criticism of nonprofit


             Since 2006, instances of nonprofit fraud have risen
             steadily with the decline in the economy


          It’s easier to PREVENT problems with nonprofit status – after
          problems become public, it may be too late to fix


Information Level –Intermediate
Assumes familiarity with nonprofit finance
Why Are We Here – Part 2
The Horror Stories and Bad Press - 2012



NY church embezzler      CA sues veterans         MA man admits to
pleads guilty to $1M   charity over spending      $900K theft from
        theft             pay and perks            nonprofit he led



                                               In Indiana…
                        DC council member
                                               • Indy Child Care organization
AZ man gets 14 years     sentenced to 38         under investigation
  for Muslim charity    months for stealing    • Franklin woman sentenced
        scam            $350K from youth         to 3 years probation for
                            programs             $12K theft
Why We are Here – Part 3
    The IRS

                   IRS increases nonprofit oversight
                      Executive                         Compliance (Tax
Employment Taxes                      Activist Agenda
                    Compensation                           forms)




Since 2008, the IRS has added more than 100 employees to the Exempt
                        Organizations Section




 In June, 2011, the IRS “automatically revoked” the nonprofit status of
  more than 275,000 nonprofits, and continues to aggressively revoke
                       status of delinquent NPs
Financial Accountability for
             Nonprofits

 Compliance
 Accountability
 Best Practices
 Risk Management
 Crisis Management
 Government and other
  technical requirements




                    Compliance
Compliance - State

  Annual Business Entity Report

  • Indiana Secretary of State

  Entity Annual Report (E-1)

  • Indiana State Board of Accounts
  • Financial Reporting for Government Funds

  NP-20

  • Indiana Department of Revenue
Compliance - Federal

               IRS – 990 Form
<$50,000 – 990 N                >$50,000 – 990 EZ/990
                                • Due 5 + 15
• Change in threshold           • 6 month automatic extension
  beginning 2010                • For most nonprofits – 990 EZ
• On-line ONLY                    • Minimal property or real estate
• Due 5 + 15 after end of         • Normal gross receipts <
                                    $200,000
  fiscal year                     • Total Assets < $500,000
• NO extensions of time!




   Failure to file – automatic revocation of §501(c)(3) status
Updated slide

Compliance – IRS
Is your nonprofit “on the list?”


 IRS Publication 78– no longer published
 Search-able database:
  http://www.irs.gov/Charities-&-Non-
  Profits/Exempt-Organizations-Select-Check
 Search: IRS select check
 NOTE - Incorporation as a State (Indiana)
  nonprofit does not equal IRS §501(c)(3) status
Compliance - Employment

 Employment taxes     Federal -- 941 –
                                            State -- WH-1 –
                        Employer’s
  and reports must    Quarterly Federal
                                            Employer’s State
   be timely filed!                           Tax Return
                        Tax Return

  2011 – ONLINE        Federal – EFTPS
  requirement for     (electronic federal
                                             State – IN-Tax
       many              tax payment
   organizations           system)

                      “Exempt” versus
     Employee          “non exempt”
                                            Wages and Hours
   Classification        employees
                                                 laws



                                              Applies if you
  Fair Hiring and     Does not apply to
                                                receive
 Nondiscrimination      all employers
                                             government $$
Compliance - UBIT
     UBIT –       • (A) Trade or business
   Unrelated      • (B) regularly carried on
Business Income   • (C) not “substantially related” to exempt
                    purpose
      Tax

                  • Rental income
   Examples:      • Product sales (storefront)
                  • Does not include investment income




If UBIT constitutes “substantial portion” of income,
         nonprofit can lose exempt status!
 Requirements to protect the
  financial integrity of the
  nonprofit




                 Accountability
Accountability




                   Board reports    Are you Good
                   to                Stewards of
  The Buck Stops   • Donors         the resources
  with the Board   • Government       the public
                   • Sponsors
                   • Grantors
                                      entrusts in
                   • Constituents     your care?
What is Financial Accountability?
The Board is Responsible for:

Knowing the financial status of
the NP

   Understanding the financial
   status

       Acting on financial needs of the
       NP

          Preventing financial mishaps


             Mitigating financial crisis
Handout – 10 Tips for Keeping an Eye on Finances

Financial Oversight
Watch the money - Watch the people

Financial Oversight is the review of both finances and
financial practices

Ensures safe, ethical financial procedures


Protects Nonprofits and the Directors/Staff


Provides integrity and transparency to the public


Catches financial difficulties before they become financial
impossibilities
Handout – 10 Financial Priorities for Nonprofit Boards



       Accountability - Financial

 Financial Policies
 Financial Controls
 Monitor appropriate use of nonprofit
  funds
 Audit - review
Handout – Nonprofit Financial Control Policy


   Accountability -
   Financial Governance Policies


 Policies for –
   Handling Money
   Recording Money
   Reporting Money
Handout – Document Destruction Policy

Accountability - Financial Controls
 GAAP Standards

 Financial Procedures Manual

 Restrictions documented and honored
 • Donor restrictions
 • Grant requirements
 • Commingling Funds
 Training program for Staff and Board

 Document Retention/Destruction Policy
Handout – Conflict of Interest Policy


Accountability - Governance


Conflict of Interest
Ethical Standards
Accountability - Conflicts of Interest


          Board
                      Staff
         Member
                     Conflicts
         Conflicts



          Donor      Volunteer
         Conflicts   Conflicts
Accountability - Personal Benefit


              A Nonprofit
                CANNOT
            distribute funds
             to members,
               officers or
                directors
Abuse of Nonprofit Status


 Improper Conduct
 Executive Compensation
 “Private Inurement”
   Excessive compensation
   Unreasonable Rental Agreements
   Unreasonable lending agreements
   Unreasonable sales transaction
Consequences of Abuse of Status

 IRS Consequences – $$
   Fines to Nonprofit
   Fines to Board of Directors
   Fines to Staff
   PERSONAL LIABILITY FOR ALL!
 IRS Consequences – Revocation of
  Nonprofit Status
Accountability - Ethics


     When are your
       actions…

                    Question-     Un-
Legal?   Illegal?     able?     ethical?
Nonprofit Ethical Issues - Examples

 Improper donor acknowledgements
    Donations of time are not tax-deductible
 Donor “influence-buying”
 Improper arrangements with donors
    Failing to include both spouses in joint gift paperwork
 Staff/ED/Board/Volunteer accepting gifts from
  donors
 Failing to take responsibility (“Not My Fault”)
Handout – Whistleblower Policy


         More Examples - Ethics
Failure to properly account
and restrict use of donor-
specified donations (illegal           Purchases from Board-
and unethical!)                       member business without
•Capital contributions used for      proper disclosure (the copy
 operational expenses                      shop example)
•“Borrowing” from restricted funds




     Failure to consult                Improper oversight of
professionals for assistance,        spending (financial control
  when needed (lawyer –                policies) - Indianapolis
        accountant)                       Humane Society
Transparency – Credibility to Public
     Regularly provide information to the Public




Required disclosures            Recommended
• Tax returns                   disclosures
• Organizational Documents      •   Annual report
  • Articles of Incorporation   •   Basic Financial Statement
  • Bylaws                      •   Report of Activities
• Funds used for lobbying       •   Mission/Vision
• Application for Exempt
  Status
 Steps to Identify and manage
  nonprofit financial risk




                  Risk
                  Management
Risk Management for
          Nonprofits
Best Practices to Prevent Financial
 Crisis
  Identify Risk
  Ranks Risk
  Identify Policies to manage risk
  Implement protections
  Implement procedures in event of
   crisis
Risk Management – D&O Insurance
Directors & Officers Insurance Protects - Board and Key Staff




      D&O
   Insurance         Breach of Duty
                                        Wrongful acts of
                                          the board
                                                           Mismanagement

     covers

     What            Provides legal
                                          Pays claims
   D&O Does             defense




      What
      D&O            Normal liability
                        claims
                                         Criminal acts

     Doesn’t
Handout – Risk Management Policy

Risk Management Plan
Types of Risk to Manage
                   • Board members, volunteers,

    People           employees, clients, donors, the public.




                   • Buildings, facilities, equipment,
   Property          materials, copyrights, trademarks



                   • sales, grants, contributions,
    Income           sponsors, fund raising


                   • reputation, stature in community,
   Goodwill          ability to raise funds and appeal to
                     prospective volunteers
Risk Management - People



 Poor economy has resulted in an increase in
  criminal conduct against nonprofits
 Embezzlement by employees
 Embezzlement by officers
 Fraud from “outsiders”

 Phrase of the Day – “Trust But Verify”
Issues of Fraud and the Nonprofit Sector

No comprehensive research on depth/breadth
of fraud in the nonprofit sector (mostly from
“headline news”) – most research includes
nonprofit as a subset of broader scope



     “Headline News” creates an inaccurate
     picture
     •Impression of more fraud than actually exists
     •Impression of “we’re not like that” fosters complacency




            Ignorance of Full PR Impact of fraud in
            “headline news”
            •Every dollar lost to fraud = lost ability to achieve mission
            •Every fraud headline > public scrutiny of nonprofits
            •Every fraud headline < public donations to nonprofits
Fraud in the Nonprofit Sector is on the Rise!




  2012 Global Fraud Study, Association of Certified Fraud Examiners
How is Fraud Detected?
                            Percent of Cases

       Internal Controls    1.0%
                   Other    1.1%
             Confession     1.7%
                                       Percent of Cases
            Surveillance     2.0%
       Notified by Police    2.6%
          External Audit      3.3%
  Document Examination         4.5%
  Account Reconciliation       5.3%
            By Accident          7.4%
          Internal Audit             14.0%
    Management Review                 15.1%
                     Tip                                  42.1%

                       0.0%          20.0%         40.0%            60.0%
2012 Global Fraud Study, Association of Certified Fraud Examiners
How Long Does it Take to Discover Fraud?
                  Median Months to Detection

             Register…                12
                                                    Median Months to
           Non-Cash                   12
                                                    Detection
           Corruption                        18
        Cash Larceny                         18
       Cash on Hand                           19
           Skimming                                 24
               Billing                              24
             Expense…                               24
 Financial Statement…                               24
    Check Tampering                                        30
              Payroll                                               38

                         0       10          20          30         40
2012 Global Fraud Study, Association of Certified Fraud Examiners
Financial Difficulties                   27.1%




                                                          Behavior Red Flags
     Living Beyond Means                          35.8%

             Control Issues               18.2%

            Divorce/Family              14.8%

           Wheeler-Dealer               14.8%

Close association w/vendor                19.2%

                   Paranoia            12.6%

       Addiction problems        8.4%

Past employment problems         8.1%

       Past legal problems      5.3%

         Refuses vacations      6.5%
Handout -- Asset Misappropriations

What are the most common types of fraud?


    3.60%             11.80%                14.60%


     9.30%                                                  11.00%

                                       Skimming
 11.90%
                                       Larceny

                                       Billing
                                                            25%
                                       Expense
                 14.50%
                                       Check

                                       Payroll

                                       Cash Register

                                       Cash on Hand

  2012 Global Fraud Study, Association of Certified Fraud Examiners
Who Commits Fraud? How Much?

                            Median Loss
                                                           Median Loss

        Other (4.2%)               $86,000

  Executive (18.5%)                                                 $373,000

   Manager (34.3%)                        $150,000

  Employee (43.0%)             $50,000

                       $0      $100,000 $200,000 $300,000 $400,000


2012 Global Fraud Study, Association of Certified Fraud Examiners
How is Fraud Punished?


 Termination of employment = 72%
 No punishment = 7%
 Quit/disappeared = 8%
 Referral to law enforcement = 65%
 Prosecutor declines to prosecute =25%


(Note – numbers total greater than 100% because more
than one action is taken)


 “An Investigation of Fraud in Nonprofit Organizations: Occurrences and Deterrents,”
Greenlee, Fischer, Gordon and Keating, 2006, Hauser Center for Nonprofit Organizations
What is the likelihood of recovering funds? (1)


    Nothing recovered = 48%
    Complete recovery = 16%
    Partial recovery = 36%

   WHO IS MORE LIKELY TO BE VICTIMIZED? (2)
    Small organizations are much more likely to be a victim of
     occupational fraud
    Lack of anti-fraud controls in smaller organizations
     contributes to vulnerability


1. “An Investigation of Fraud in Nonprofit Organizations: Occurrences and Deterrents,”
Greenlee, Fischer, Gordon and Keating, 2006, Hauser Center for Nonprofit Organizations
2. 2010 Global Fraud Study, Association of Certified Fraud Examiners
Handout – Fraud Prevention Checklist
Who Commits Fraud?                     Handout – Sample Board Anti-Fraud Policy


 High-level fraudsters (Officers/Directors) cause greatest
  damage – more than 3x more costly, and take longer to
  detect.
 More than 85% have never been previously charged or
  convicted.
 Behavior warning signs: Living beyond means and
  experiencing financial difficulty
DO ANTI-FRAUD MEASURES HELP PREVENT
FRAUD?
 YES – The 2010 Global Fraud Study found that
  organizations that had common controls in place had
    Significantly fewer losses (in # and $)
    Shorter time-to-detection

   2012 Global Fraud Study, Association of Certified Fraud Examiners
Handouts – 10 Ways to Catch Fraud and Mistakes from Outside
                            Handout – 15 Ways to Minimize Employee Fraud


Primary Control Weaknesses for Victim Orgs.
Handout – Someone Stole the Cashbox!
                              Handout – Preventing and Responding to Fraud
Nonprofits and Fraud
What to do when it happens to you!

   If you suspect fraud – act immediately!

   • Lock-down data
   • Start a formal audit process with outside auditor
   • Change procedures and rotate staff responsibilities

   If you verify fraud

   • All of the above, PLUS
   • Confront the perpetrator (employee, officer, outside
     contractor)
   • Copy and compile evidence in a separate, protected
     and confidential file
   • Contact the police, if appropriate
PR for Nonprofits           Handout – Public Relations During Nonprofit Crisis


 Public Relations During Fraud Crisis

If Fraud or         DO NOT HIDE                     Have a plan of
embezzlement        or Minimize
finds your                                          action for
Nonprofit,
                    the                             response
                    seriousness of
• How the public                                    •If employee:
  hears about       the event                        suspension, termination
  and perceives     • If you are                    •If board member:
  the incident                                       resignation, removal
                      contacted by the
  can drastically                                   •Note appearance of
                      press, answer! -               impropriety is enough to
  affect the          if you don’t get               take action for a board
  nonprofit’s         your story                     member, but more
  ability to move     out, no one                    evidence is needed to
  beyond the          will, and                      take action against an
  event.              speculation will               employee
                      replace facts
Preventing Fraud
Have and use financial control
policies

   Know who handles the
   money

      Remove temptation
         Review financial information
         • ALSO - have independent review of
          finances

             Be aware that it can happen
             to your nonprofit!
Crisis Management - The Good News
120

100
                                                    Less than last year
 80
                                                    Approximately the
 60                                                 same
                                                    More than last year
 40
                                                    Don't Know
 20

  0
          2009-2010             2010-2011
 Nonprofits showed growth in contributions in 2011 compared with 2010

      Source: Guidestar 2011 Nonprofit Fundraising Survey
Crisis Management 101
Surviving Financial Downturn
Step 1 – Review the
 Organization
  How well do you meet your budget
   (typical)?
  What shortfall do you anticipate?
  How long can you survive at
   reduced budget levels?
  How are you affected by each
   funding source?
Crisis Management 101
Surviving Financial Downturn
Step 2 – Make a Plan
  Risk Management Plan
  What can you reduce and maintain
   current levels of service?
  What can you reduce and maintain
   minimum service?
  Where can you increase funding
    Lapsed donors, new donors, alternate
     funding sources
Crisis Management 101
Surviving Financial Downturn


Step 3 – Creative Options
  New Fund Raising Opportunities
      Social media, networking, micro-fundraising
   Collaborations with similar or complementary
    nonprofits
   Spin-off/Re-Master current activities
Crisis Management 101
Surviving Financial Downturn
Step 4 – Acute Crisis Management
  Reduction in programs
      Prioritize – what MUST you retain?
      Reduce scope/ Increase fees
   Reduction in Staff
      Reduction in Staff ≠ previous service levels
      Reduction in Staff = do it right
   What is your “limit”?
      Minimum financial - resource - program - mission
   PR in times of Crisis – Preserving public image
Financial Accountability
       for Nonprofits
Compliance
Accountability
Best Practices
Risk Management
Crisis Management
Any Questions?

 Thank you for your attention!
    Miriam Robeson, Attorney

 Today’s materials are available on
          Miriam’s Website:
http://blog.lawlatte.com/index.php/
          2012-workshops/

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Ff&f lafayette september 18, 2012 4-3

  • 1. Fraud, Finance and Freaking Out! Risk and Crisis Management For Nonprofits Presenter Miriam Robeson, Attorney September 18, 2012
  • 2. Why Are We Here? Starting with 2010, the IRS has increased scrutiny of nonprofits with an aggressive program to revoke nonprofit status for out-of-compliance nonprofits Economy has decreased available funds for nonprofit budgets, but increased criticism of nonprofit Since 2006, instances of nonprofit fraud have risen steadily with the decline in the economy It’s easier to PREVENT problems with nonprofit status – after problems become public, it may be too late to fix Information Level –Intermediate Assumes familiarity with nonprofit finance
  • 3. Why Are We Here – Part 2 The Horror Stories and Bad Press - 2012 NY church embezzler CA sues veterans MA man admits to pleads guilty to $1M charity over spending $900K theft from theft pay and perks nonprofit he led In Indiana… DC council member • Indy Child Care organization AZ man gets 14 years sentenced to 38 under investigation for Muslim charity months for stealing • Franklin woman sentenced scam $350K from youth to 3 years probation for programs $12K theft
  • 4. Why We are Here – Part 3 The IRS IRS increases nonprofit oversight Executive Compliance (Tax Employment Taxes Activist Agenda Compensation forms) Since 2008, the IRS has added more than 100 employees to the Exempt Organizations Section In June, 2011, the IRS “automatically revoked” the nonprofit status of more than 275,000 nonprofits, and continues to aggressively revoke status of delinquent NPs
  • 5. Financial Accountability for Nonprofits  Compliance  Accountability  Best Practices  Risk Management  Crisis Management
  • 6.  Government and other technical requirements Compliance
  • 7. Compliance - State Annual Business Entity Report • Indiana Secretary of State Entity Annual Report (E-1) • Indiana State Board of Accounts • Financial Reporting for Government Funds NP-20 • Indiana Department of Revenue
  • 8. Compliance - Federal IRS – 990 Form <$50,000 – 990 N >$50,000 – 990 EZ/990 • Due 5 + 15 • Change in threshold • 6 month automatic extension beginning 2010 • For most nonprofits – 990 EZ • On-line ONLY • Minimal property or real estate • Due 5 + 15 after end of • Normal gross receipts < $200,000 fiscal year • Total Assets < $500,000 • NO extensions of time! Failure to file – automatic revocation of §501(c)(3) status
  • 9. Updated slide Compliance – IRS Is your nonprofit “on the list?”  IRS Publication 78– no longer published  Search-able database: http://www.irs.gov/Charities-&-Non- Profits/Exempt-Organizations-Select-Check  Search: IRS select check  NOTE - Incorporation as a State (Indiana) nonprofit does not equal IRS §501(c)(3) status
  • 10. Compliance - Employment Employment taxes Federal -- 941 – State -- WH-1 – Employer’s and reports must Quarterly Federal Employer’s State be timely filed! Tax Return Tax Return 2011 – ONLINE Federal – EFTPS requirement for (electronic federal State – IN-Tax many tax payment organizations system) “Exempt” versus Employee “non exempt” Wages and Hours Classification employees laws Applies if you Fair Hiring and Does not apply to receive Nondiscrimination all employers government $$
  • 11. Compliance - UBIT UBIT – • (A) Trade or business Unrelated • (B) regularly carried on Business Income • (C) not “substantially related” to exempt purpose Tax • Rental income Examples: • Product sales (storefront) • Does not include investment income If UBIT constitutes “substantial portion” of income, nonprofit can lose exempt status!
  • 12.  Requirements to protect the financial integrity of the nonprofit Accountability
  • 13. Accountability Board reports Are you Good to Stewards of The Buck Stops • Donors the resources with the Board • Government the public • Sponsors • Grantors entrusts in • Constituents your care?
  • 14. What is Financial Accountability? The Board is Responsible for: Knowing the financial status of the NP Understanding the financial status Acting on financial needs of the NP Preventing financial mishaps Mitigating financial crisis
  • 15. Handout – 10 Tips for Keeping an Eye on Finances Financial Oversight Watch the money - Watch the people Financial Oversight is the review of both finances and financial practices Ensures safe, ethical financial procedures Protects Nonprofits and the Directors/Staff Provides integrity and transparency to the public Catches financial difficulties before they become financial impossibilities
  • 16. Handout – 10 Financial Priorities for Nonprofit Boards Accountability - Financial  Financial Policies  Financial Controls  Monitor appropriate use of nonprofit funds  Audit - review
  • 17. Handout – Nonprofit Financial Control Policy Accountability - Financial Governance Policies  Policies for –  Handling Money  Recording Money  Reporting Money
  • 18. Handout – Document Destruction Policy Accountability - Financial Controls GAAP Standards Financial Procedures Manual Restrictions documented and honored • Donor restrictions • Grant requirements • Commingling Funds Training program for Staff and Board Document Retention/Destruction Policy
  • 19. Handout – Conflict of Interest Policy Accountability - Governance Conflict of Interest Ethical Standards
  • 20. Accountability - Conflicts of Interest Board Staff Member Conflicts Conflicts Donor Volunteer Conflicts Conflicts
  • 21. Accountability - Personal Benefit A Nonprofit CANNOT distribute funds to members, officers or directors
  • 22. Abuse of Nonprofit Status  Improper Conduct  Executive Compensation  “Private Inurement”  Excessive compensation  Unreasonable Rental Agreements  Unreasonable lending agreements  Unreasonable sales transaction
  • 23. Consequences of Abuse of Status  IRS Consequences – $$  Fines to Nonprofit  Fines to Board of Directors  Fines to Staff  PERSONAL LIABILITY FOR ALL!  IRS Consequences – Revocation of Nonprofit Status
  • 24. Accountability - Ethics When are your actions… Question- Un- Legal? Illegal? able? ethical?
  • 25. Nonprofit Ethical Issues - Examples  Improper donor acknowledgements  Donations of time are not tax-deductible  Donor “influence-buying”  Improper arrangements with donors  Failing to include both spouses in joint gift paperwork  Staff/ED/Board/Volunteer accepting gifts from donors  Failing to take responsibility (“Not My Fault”)
  • 26. Handout – Whistleblower Policy More Examples - Ethics Failure to properly account and restrict use of donor- specified donations (illegal Purchases from Board- and unethical!) member business without •Capital contributions used for proper disclosure (the copy operational expenses shop example) •“Borrowing” from restricted funds Failure to consult Improper oversight of professionals for assistance, spending (financial control when needed (lawyer – policies) - Indianapolis accountant) Humane Society
  • 27. Transparency – Credibility to Public Regularly provide information to the Public Required disclosures Recommended • Tax returns disclosures • Organizational Documents • Annual report • Articles of Incorporation • Basic Financial Statement • Bylaws • Report of Activities • Funds used for lobbying • Mission/Vision • Application for Exempt Status
  • 28.
  • 29.  Steps to Identify and manage nonprofit financial risk Risk Management
  • 30. Risk Management for Nonprofits Best Practices to Prevent Financial Crisis Identify Risk Ranks Risk Identify Policies to manage risk Implement protections Implement procedures in event of crisis
  • 31. Risk Management – D&O Insurance Directors & Officers Insurance Protects - Board and Key Staff D&O Insurance Breach of Duty Wrongful acts of the board Mismanagement covers What Provides legal Pays claims D&O Does defense What D&O Normal liability claims Criminal acts Doesn’t
  • 32. Handout – Risk Management Policy Risk Management Plan Types of Risk to Manage • Board members, volunteers, People employees, clients, donors, the public. • Buildings, facilities, equipment, Property materials, copyrights, trademarks • sales, grants, contributions, Income sponsors, fund raising • reputation, stature in community, Goodwill ability to raise funds and appeal to prospective volunteers
  • 33. Risk Management - People  Poor economy has resulted in an increase in criminal conduct against nonprofits  Embezzlement by employees  Embezzlement by officers  Fraud from “outsiders”  Phrase of the Day – “Trust But Verify”
  • 34. Issues of Fraud and the Nonprofit Sector No comprehensive research on depth/breadth of fraud in the nonprofit sector (mostly from “headline news”) – most research includes nonprofit as a subset of broader scope “Headline News” creates an inaccurate picture •Impression of more fraud than actually exists •Impression of “we’re not like that” fosters complacency Ignorance of Full PR Impact of fraud in “headline news” •Every dollar lost to fraud = lost ability to achieve mission •Every fraud headline > public scrutiny of nonprofits •Every fraud headline < public donations to nonprofits
  • 35. Fraud in the Nonprofit Sector is on the Rise! 2012 Global Fraud Study, Association of Certified Fraud Examiners
  • 36. How is Fraud Detected? Percent of Cases Internal Controls 1.0% Other 1.1% Confession 1.7% Percent of Cases Surveillance 2.0% Notified by Police 2.6% External Audit 3.3% Document Examination 4.5% Account Reconciliation 5.3% By Accident 7.4% Internal Audit 14.0% Management Review 15.1% Tip 42.1% 0.0% 20.0% 40.0% 60.0% 2012 Global Fraud Study, Association of Certified Fraud Examiners
  • 37. How Long Does it Take to Discover Fraud? Median Months to Detection Register… 12 Median Months to Non-Cash 12 Detection Corruption 18 Cash Larceny 18 Cash on Hand 19 Skimming 24 Billing 24 Expense… 24 Financial Statement… 24 Check Tampering 30 Payroll 38 0 10 20 30 40 2012 Global Fraud Study, Association of Certified Fraud Examiners
  • 38. Financial Difficulties 27.1% Behavior Red Flags Living Beyond Means 35.8% Control Issues 18.2% Divorce/Family 14.8% Wheeler-Dealer 14.8% Close association w/vendor 19.2% Paranoia 12.6% Addiction problems 8.4% Past employment problems 8.1% Past legal problems 5.3% Refuses vacations 6.5%
  • 39. Handout -- Asset Misappropriations What are the most common types of fraud? 3.60% 11.80% 14.60% 9.30% 11.00% Skimming 11.90% Larceny Billing 25% Expense 14.50% Check Payroll Cash Register Cash on Hand 2012 Global Fraud Study, Association of Certified Fraud Examiners
  • 40. Who Commits Fraud? How Much? Median Loss Median Loss Other (4.2%) $86,000 Executive (18.5%) $373,000 Manager (34.3%) $150,000 Employee (43.0%) $50,000 $0 $100,000 $200,000 $300,000 $400,000 2012 Global Fraud Study, Association of Certified Fraud Examiners
  • 41. How is Fraud Punished?  Termination of employment = 72%  No punishment = 7%  Quit/disappeared = 8%  Referral to law enforcement = 65%  Prosecutor declines to prosecute =25% (Note – numbers total greater than 100% because more than one action is taken) “An Investigation of Fraud in Nonprofit Organizations: Occurrences and Deterrents,” Greenlee, Fischer, Gordon and Keating, 2006, Hauser Center for Nonprofit Organizations
  • 42. What is the likelihood of recovering funds? (1)  Nothing recovered = 48%  Complete recovery = 16%  Partial recovery = 36% WHO IS MORE LIKELY TO BE VICTIMIZED? (2)  Small organizations are much more likely to be a victim of occupational fraud  Lack of anti-fraud controls in smaller organizations contributes to vulnerability 1. “An Investigation of Fraud in Nonprofit Organizations: Occurrences and Deterrents,” Greenlee, Fischer, Gordon and Keating, 2006, Hauser Center for Nonprofit Organizations 2. 2010 Global Fraud Study, Association of Certified Fraud Examiners
  • 43. Handout – Fraud Prevention Checklist Who Commits Fraud? Handout – Sample Board Anti-Fraud Policy  High-level fraudsters (Officers/Directors) cause greatest damage – more than 3x more costly, and take longer to detect.  More than 85% have never been previously charged or convicted.  Behavior warning signs: Living beyond means and experiencing financial difficulty DO ANTI-FRAUD MEASURES HELP PREVENT FRAUD?  YES – The 2010 Global Fraud Study found that organizations that had common controls in place had  Significantly fewer losses (in # and $)  Shorter time-to-detection 2012 Global Fraud Study, Association of Certified Fraud Examiners
  • 44. Handouts – 10 Ways to Catch Fraud and Mistakes from Outside Handout – 15 Ways to Minimize Employee Fraud Primary Control Weaknesses for Victim Orgs.
  • 45. Handout – Someone Stole the Cashbox! Handout – Preventing and Responding to Fraud Nonprofits and Fraud What to do when it happens to you! If you suspect fraud – act immediately! • Lock-down data • Start a formal audit process with outside auditor • Change procedures and rotate staff responsibilities If you verify fraud • All of the above, PLUS • Confront the perpetrator (employee, officer, outside contractor) • Copy and compile evidence in a separate, protected and confidential file • Contact the police, if appropriate
  • 46. PR for Nonprofits Handout – Public Relations During Nonprofit Crisis Public Relations During Fraud Crisis If Fraud or DO NOT HIDE Have a plan of embezzlement or Minimize finds your action for Nonprofit, the response seriousness of • How the public •If employee: hears about the event suspension, termination and perceives • If you are •If board member: the incident resignation, removal contacted by the can drastically •Note appearance of press, answer! - impropriety is enough to affect the if you don’t get take action for a board nonprofit’s your story member, but more ability to move out, no one evidence is needed to beyond the will, and take action against an event. speculation will employee replace facts
  • 47. Preventing Fraud Have and use financial control policies Know who handles the money Remove temptation Review financial information • ALSO - have independent review of finances Be aware that it can happen to your nonprofit!
  • 48. Crisis Management - The Good News 120 100 Less than last year 80 Approximately the 60 same More than last year 40 Don't Know 20 0 2009-2010 2010-2011  Nonprofits showed growth in contributions in 2011 compared with 2010 Source: Guidestar 2011 Nonprofit Fundraising Survey
  • 49. Crisis Management 101 Surviving Financial Downturn Step 1 – Review the Organization How well do you meet your budget (typical)? What shortfall do you anticipate? How long can you survive at reduced budget levels? How are you affected by each funding source?
  • 50. Crisis Management 101 Surviving Financial Downturn Step 2 – Make a Plan Risk Management Plan What can you reduce and maintain current levels of service? What can you reduce and maintain minimum service? Where can you increase funding Lapsed donors, new donors, alternate funding sources
  • 51. Crisis Management 101 Surviving Financial Downturn Step 3 – Creative Options New Fund Raising Opportunities  Social media, networking, micro-fundraising  Collaborations with similar or complementary nonprofits  Spin-off/Re-Master current activities
  • 52. Crisis Management 101 Surviving Financial Downturn Step 4 – Acute Crisis Management Reduction in programs  Prioritize – what MUST you retain?  Reduce scope/ Increase fees  Reduction in Staff  Reduction in Staff ≠ previous service levels  Reduction in Staff = do it right  What is your “limit”?  Minimum financial - resource - program - mission  PR in times of Crisis – Preserving public image
  • 53. Financial Accountability for Nonprofits Compliance Accountability Best Practices Risk Management Crisis Management
  • 54. Any Questions? Thank you for your attention! Miriam Robeson, Attorney Today’s materials are available on Miriam’s Website: http://blog.lawlatte.com/index.php/ 2012-workshops/