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Tech Tools
Mitch Colleran & Abe Adams
#ElevateDC@Colleran / @AbeAdams
Housekeeping items
Questions at the end
We’ll reserve some time for Q&A at the end.
Slides will be posted
Feel free to take notes and photos, but we’ll
post all this content for you.
Feedback
We’re building a community together, so we
would love to hear from you (and have you
follow-up to connect). #elevateDC +
#techtools / @Colleran + @AbeAdams
#ElevateDC@Colleran / @AbeAdams
Agenda
Importance of Tech
Trends: Mature, Now & Next
Applying tech
Q&A
#ElevateDC@Colleran / @AbeAdams
Importance of Tech
1. Benefits of tech
Technology lowers costs, improves
efficiency, and increases utility.
2. Risks of tech
Lots of noise. Every service self identifies as
innovative. Limited resources to invest.
3. We can help
Understanding more macro market trends
will help you identify real opportunities to
improve your business.
#ElevateDC@Colleran / @AbeAdams
Tech trends: Mature
Social
People are choosing hashtags before
venues. Your audience is there & so are you.
E-commerce
Purchasing online is no longer just for early
adopters - it’s an expectation.
Content
Blogs are no longer a strategy, they’re an
expectation.
#ElevateDC@Colleran / @AbeAdams
#ElevateDC@Colleran / @AbeAdams
Tech Trends: Now
Mobile
25% of all web usage is on mobile. Growth
is not slowing down.
Connected Web
A typical SaaS platform now has an open
API. Industries are being created in making
connections between platforms.
#ElevateDC@Colleran / @AbeAdams
#ElevateDC@Colleran / @AbeAdams
Eventbrite API Adoption
723
6228
13404
24840
Q1 2010 Q1 2011 Q1 2013 Q1 2014
3rd Party App Connections (by # of Users)
#ElevateDC@Colleran / @AbeAdams
Tech Trends: Next
Privacy
Backlash against popularity of online
identity. Anonymity is now a feature.
Wearables
Watches, Google Glass, fitness trackers are
all being sold and hoping for mass adoption.
#ElevateDC@Colleran / @AbeAdams
#ElevateDC@Colleran / @AbeAdams
Applying Tech
Cost vs. Time
Every solution must consider the balance of
funding versus available time.
Scalability
Solving for a single instance is not the
problem.
Adoption
You need buy-in from other departments
and partners.
#ElevateDC@Colleran / @AbeAdams
Case Study
Romney-Ryan 2012 Events
Events = Voters,
Volunteers, Donors, & Press
#ElevateDC@Colleran / @AbeAdams
Case Study
Romney-Ryan 2012 Events
Unified Event Solution
Partnered with Eventbrite; Promoted and
executed 227 events in 4 months.
Publicize Events & Maximize
Crowd Building
1+ Million RSVPs, 550k+ electronic tickets
Enhance Turnout Data
Optimize time, location and event frequency
#ElevateDC@Colleran / @AbeAdams
Case Study
Romney-Ryan 2012 Events
Cross-Device Promotion
Desktop, Mobile, & Tablet + Event App
Pre- & Post-Event Marketing
Platform allowed for new marketing
opportunities before and after events.
550k+ New Email Contacts
620k+ New Phone Contacts
New Resources
$4+ Million raised through event attendees
120k+ New volunteer recruits signed up
#ElevateDC@Colleran / @AbeAdams
Event Tech Trends – Cheat Sheet
Trend Huh? Do this!
Social
(mature)
Social media participation is
ubiquitous. Since your audience is
there, you should be there too.
• Be there (have Twitter/FB profiles for your company/brand)
• Participate in conversations – engage your audience.
E-commerce
(mature)
There is no longer a stigma around
buying online.
• Offer online registration/merchandise/etc.
Content
(mature)
People expect content from
brands, find your competitive
advantage and stand out.
• Diversify beyond the long-form blog post
• Try different platforms (YouTube, Medium, niche-specific)
Mobile
(now)
Mobile has a US high penetration
and usage is still skyrocketing.
• Make sure ALL your websites are optimized for mobile
• Consider a separate mobile app for your event
Connected Web
(now)
Web services and platforms are
becoming interconnected.
• Take advantage of integrated apps and APIs
• Consolidate data and have a ‘source-of-truth’
Privacy
(next)
Rise of anonymous and temporary
social networks.
• Only collect the data that you need
• Be weary of services that force social sign-up
Wearables
(next)
Increasing computing power makes
smaller/wearable devices
inevitable.
• Let this market grow more before making investments.
#ElevateDC@Colleran / @AbeAdams
@Colleran
mitch@eventbrite.com
@ABEADAMS
WWW.TARGETEDVICTORY.COM
AADAMS@TARGETEDVICTORY.COM

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Top 7 Tech Trends for Events

  • 2. #ElevateDC@Colleran / @AbeAdams Housekeeping items Questions at the end We’ll reserve some time for Q&A at the end. Slides will be posted Feel free to take notes and photos, but we’ll post all this content for you. Feedback We’re building a community together, so we would love to hear from you (and have you follow-up to connect). #elevateDC + #techtools / @Colleran + @AbeAdams
  • 3. #ElevateDC@Colleran / @AbeAdams Agenda Importance of Tech Trends: Mature, Now & Next Applying tech Q&A
  • 4. #ElevateDC@Colleran / @AbeAdams Importance of Tech 1. Benefits of tech Technology lowers costs, improves efficiency, and increases utility. 2. Risks of tech Lots of noise. Every service self identifies as innovative. Limited resources to invest. 3. We can help Understanding more macro market trends will help you identify real opportunities to improve your business.
  • 5. #ElevateDC@Colleran / @AbeAdams Tech trends: Mature Social People are choosing hashtags before venues. Your audience is there & so are you. E-commerce Purchasing online is no longer just for early adopters - it’s an expectation. Content Blogs are no longer a strategy, they’re an expectation.
  • 7. #ElevateDC@Colleran / @AbeAdams Tech Trends: Now Mobile 25% of all web usage is on mobile. Growth is not slowing down. Connected Web A typical SaaS platform now has an open API. Industries are being created in making connections between platforms.
  • 9. #ElevateDC@Colleran / @AbeAdams Eventbrite API Adoption 723 6228 13404 24840 Q1 2010 Q1 2011 Q1 2013 Q1 2014 3rd Party App Connections (by # of Users)
  • 10. #ElevateDC@Colleran / @AbeAdams Tech Trends: Next Privacy Backlash against popularity of online identity. Anonymity is now a feature. Wearables Watches, Google Glass, fitness trackers are all being sold and hoping for mass adoption.
  • 12. #ElevateDC@Colleran / @AbeAdams Applying Tech Cost vs. Time Every solution must consider the balance of funding versus available time. Scalability Solving for a single instance is not the problem. Adoption You need buy-in from other departments and partners.
  • 13. #ElevateDC@Colleran / @AbeAdams Case Study Romney-Ryan 2012 Events Events = Voters, Volunteers, Donors, & Press
  • 14. #ElevateDC@Colleran / @AbeAdams Case Study Romney-Ryan 2012 Events Unified Event Solution Partnered with Eventbrite; Promoted and executed 227 events in 4 months. Publicize Events & Maximize Crowd Building 1+ Million RSVPs, 550k+ electronic tickets Enhance Turnout Data Optimize time, location and event frequency
  • 15. #ElevateDC@Colleran / @AbeAdams Case Study Romney-Ryan 2012 Events Cross-Device Promotion Desktop, Mobile, & Tablet + Event App Pre- & Post-Event Marketing Platform allowed for new marketing opportunities before and after events. 550k+ New Email Contacts 620k+ New Phone Contacts New Resources $4+ Million raised through event attendees 120k+ New volunteer recruits signed up
  • 16. #ElevateDC@Colleran / @AbeAdams Event Tech Trends – Cheat Sheet Trend Huh? Do this! Social (mature) Social media participation is ubiquitous. Since your audience is there, you should be there too. • Be there (have Twitter/FB profiles for your company/brand) • Participate in conversations – engage your audience. E-commerce (mature) There is no longer a stigma around buying online. • Offer online registration/merchandise/etc. Content (mature) People expect content from brands, find your competitive advantage and stand out. • Diversify beyond the long-form blog post • Try different platforms (YouTube, Medium, niche-specific) Mobile (now) Mobile has a US high penetration and usage is still skyrocketing. • Make sure ALL your websites are optimized for mobile • Consider a separate mobile app for your event Connected Web (now) Web services and platforms are becoming interconnected. • Take advantage of integrated apps and APIs • Consolidate data and have a ‘source-of-truth’ Privacy (next) Rise of anonymous and temporary social networks. • Only collect the data that you need • Be weary of services that force social sign-up Wearables (next) Increasing computing power makes smaller/wearable devices inevitable. • Let this market grow more before making investments.

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