Reporting

1. Reporting
By
Modak Analytics

2. You think your data is useless??
Companies gathers a lot of customer data which is usually unorganized
or disordered way

3. Wondering what can be done of it?!
This data can be an asset for the firms if cleaned up and organized well,
since it consists of customer information
The trimming up and putting the data in an order such that it makes
some sense to the managers is generally termed as Reporting

4. What is Reporting?
Reporting refers to presentation of data textually (including simple text,
tables) or graphically (graphs, charts, diagrams, flows) which were
collected from various sources, especially customers.

5. Why is it important?
Raw and unstructured data collected laboriously via various sources is
not helpful in making informed decisions.
Once organized, one can analyze marketing results across campaigns
and lead-to-opportunity conversion, plan your marketing strategies, and
monitor your distributed or centralized workforce.

6. Why is it important?
A reporting solution will interface with CRM (customer interaction
management) tool, and perhaps an outbound or inbound solution
It helps in tracking and analyzing the survey results, converting the
leads into opportunity by planning the related strategies

7. Why Modak Analytics’ Reporting Solution?
We understand the importance of
integration of a reporting solution
with all the other customer
management tools for seamless
functioning and so we design our
solution accordingly.
It organizes and presents data, concise and detailed, with the help of
more than 200 customizable reports.

8. Why Modak Analytics’ Reporting Solution?
You can also export your reports to CSV (Comma Separated), or XLS
(Excel) formats for readability, or view statistical data in graphical
form.
Our solution allow you to define
your search parameters and gain
quick access to relevant
information.
Whether you have a centralized or
distributed workforce, you can view
real-time as well as historical data.

9. Features of Modak Analytics’ Reporting solution:
The key features of Modak Analytics’
Reporting solution are,
Better understanding of your data
Flexible reporting
Easy integration
Rich graphical representations
View and download reports in other
formats
View real-time and historical data
Archive your old reports.
Power and speed

10. More into features!
Better understanding of your data through the ability to pull and
inter-mix information from disparate sources and then analyze and
manipulate accurate, reliable and consistent data.
Flexible reporting that combines Microsoft Office design with
dynamic data. Business professionals can
design, create and generate reports without relying on IT.

11. More into features!
Easy integration into your existing
setup. Bypass high installation costs with
reporting software that integrates into
your current infrastructure with just a few
lines of code.
Rich graphical representations make
sense of data in a non-linear format.
Charts, graphs and dashboards can be
reformatted both before and after a report
is produced
View and download reports in other
formats to see your statistical data in
excel, word or another third party tool,
simply save your report in XLS or CSV
format. Download it to your local storage
area, or view it on a browser.

12. More into features!
View real-time and historical data to
examine trends and analyze data from
anywhere in the world. The data can be
viewed in graphical (graphs, charts,
diagram, UML), as well as text format.
Archive your old reports to configure
your reporter module to automatically
search for reports that have not been
viewed for a long time and archiving
them. A scheduler can be activated to
archive reports on a routine basis.
Power and speed in generating time-
sensitive company reports. The enterprise
reporting engine can easily produce
hundreds of thousands of reports per day.

13. How does it benefit you?
Configure your own reports:
With availability of over 200 report templates, you
can quickly choose which template is best suited to
your reporting requirement.
Dig-up information quickly
Tight integration with the Modak Analytics’
CRM and database enables you to extract data
easily with drop-down menus, and search fields.
Use Multimedia features
You can schedule automatic E-mails, FAXes, and
SMSs to be sent to prospects, customer, managers,
supervisors and quality analysts in pre-defined
formats.
Secure your data
With strong security features, our solution allows
only managers, supervisors, IT, or quality analysts
to access confidential and sensitive reports.