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No one team should have
all that power
Understanding who owns design in the
product development process
Monet Spells - @OhMonet
A Little About Me
@OhMonet | monet.spells@gmail.com
Hi, I’m Monet Spells!
Professional Background
Computer Science + Web Dev
Product Manager @ NYC start up
UX Designer + Studying HCI
Shift in Design Thinking
Our Initial Design Definition
Aesthetics, look,
and feel
Popular
interaction
trends
Style guides
Consistent
branding
Monet Spells - @OhMonet
Design is really about problem solving.
It offers a more sophisticated perspective
on modern business challenges than
traditional spreadsheet-based
approaches.
Robert Safian, Fast Company
Monet Spells - @OhMonet
Who Owns Design?
So...how do teams share ownership of design?
Developers? Designers? Marketing? Stakeholders? Product?
Everyone owns design.
Monet Spells - @OhMonet
The Models
Waterfall Approach
Users
QA
Developers
Support
Product
Design
Designers
Stakeholders
A waterfall approach is a linear-sequential design process in
which features are handed off from one phase or team to another.
- Features start with design - Maintenance ends with users
“No one [team] should have all that power.” - Kanye West Monet Spells
Our Initial Design Approach
An initial design approach focused on users and design as
important, but distinct, entities.
“No one [team] should have all that power.” - Kanye West
Users
- Begins with users or design - Bridges, like product managers
QA
Developers
Support
Product
Design
Designers
Stakeholders
Marketing
Monet Spells
The idea of a design driven company is
that design is for the entire company, not
just designers but for engineers also.
Mark Delamere, Dropbox Product Designer (former)
“Why Design Driven Companies Thrive” by HUGE Monet Spells - @OhMonet
Design-Driven Approach
A design-driven approach focuses simultaneously on users and
design, understanding that they balance and guide one another.
- Begins with users and design - All teams are guided by design
Designers
MarketingDevelopers
QA
Support
Product
Stakeholders
Users
Design
Monet Spells - @OhMonet
Design driven companies make a point
of putting design into the boardrooms,
the metrics, and into the values of a
company.
Matthew Loyd, Mosey Founder & CEO
“Why Design Driven Companies Thrive” by HUGE Monet Spells - @OhMonet
Characteristics of Design-Driven Teams
Positive impact
on brand
Teams have an
equal voice
Embedded user-
centered design
Healthy balance
between parts of
the company
Monet Spells - @OhMonet
Over the last 10 years design-led
companies have maintained significant
stock market advantage, outperforming
the S&P by an extraordinary 228%.
Michael Westcott, Design Management Institute (2014)
Monet Spells - @OhMonet
Design-Driven Companies
Companies lead by “Dynamic Duos”
(CEO-Designer partnerships)
Fast Company, Design
Monet Spells - @OhMonet
What have we learned?
Lessons Learned
Align on a
vision, mission,
and goals
Eliminate
bottlenecks for
efficiency sake
Always consider
the user’s
experience
Empower everyone
to contribute to
design
Monet Spells - @OhMonet
Considerations
Establish how
final calls are
made
Recognize
unique forms of
design in action
Embrace this
transitional
process
Use design as
a language for
conflict
resolution
Monet Spells - @OhMonet
How are you design-
driven?
Thank you!
monet.spells@gmail.com - @OhMonet - monetspells.com

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No One Team Should Have All That Power (Expanded Version)

  • 1. No one team should have all that power Understanding who owns design in the product development process Monet Spells - @OhMonet
  • 2. A Little About Me @OhMonet | monet.spells@gmail.com Hi, I’m Monet Spells! Professional Background Computer Science + Web Dev Product Manager @ NYC start up UX Designer + Studying HCI
  • 3. Shift in Design Thinking
  • 4. Our Initial Design Definition Aesthetics, look, and feel Popular interaction trends Style guides Consistent branding Monet Spells - @OhMonet
  • 5. Design is really about problem solving. It offers a more sophisticated perspective on modern business challenges than traditional spreadsheet-based approaches. Robert Safian, Fast Company Monet Spells - @OhMonet
  • 6. Who Owns Design? So...how do teams share ownership of design? Developers? Designers? Marketing? Stakeholders? Product? Everyone owns design. Monet Spells - @OhMonet
  • 8. Waterfall Approach Users QA Developers Support Product Design Designers Stakeholders A waterfall approach is a linear-sequential design process in which features are handed off from one phase or team to another. - Features start with design - Maintenance ends with users “No one [team] should have all that power.” - Kanye West Monet Spells
  • 9. Our Initial Design Approach An initial design approach focused on users and design as important, but distinct, entities. “No one [team] should have all that power.” - Kanye West Users - Begins with users or design - Bridges, like product managers QA Developers Support Product Design Designers Stakeholders Marketing Monet Spells
  • 10. The idea of a design driven company is that design is for the entire company, not just designers but for engineers also. Mark Delamere, Dropbox Product Designer (former) “Why Design Driven Companies Thrive” by HUGE Monet Spells - @OhMonet
  • 11. Design-Driven Approach A design-driven approach focuses simultaneously on users and design, understanding that they balance and guide one another. - Begins with users and design - All teams are guided by design Designers MarketingDevelopers QA Support Product Stakeholders Users Design Monet Spells - @OhMonet
  • 12. Design driven companies make a point of putting design into the boardrooms, the metrics, and into the values of a company. Matthew Loyd, Mosey Founder & CEO “Why Design Driven Companies Thrive” by HUGE Monet Spells - @OhMonet
  • 13. Characteristics of Design-Driven Teams Positive impact on brand Teams have an equal voice Embedded user- centered design Healthy balance between parts of the company Monet Spells - @OhMonet
  • 14. Over the last 10 years design-led companies have maintained significant stock market advantage, outperforming the S&P by an extraordinary 228%. Michael Westcott, Design Management Institute (2014) Monet Spells - @OhMonet
  • 15. Design-Driven Companies Companies lead by “Dynamic Duos” (CEO-Designer partnerships) Fast Company, Design Monet Spells - @OhMonet
  • 16. What have we learned?
  • 17. Lessons Learned Align on a vision, mission, and goals Eliminate bottlenecks for efficiency sake Always consider the user’s experience Empower everyone to contribute to design Monet Spells - @OhMonet
  • 18. Considerations Establish how final calls are made Recognize unique forms of design in action Embrace this transitional process Use design as a language for conflict resolution Monet Spells - @OhMonet
  • 19. How are you design- driven?
  • 20. Thank you! monet.spells@gmail.com - @OhMonet - monetspells.com