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Academic excellence for business and the professions
How to involve children in the
design process
Monica Ferraro
@londrareale
@playhows
2	
  
Monica Ferraro
User Experience Researcher
City University London
Playhows
UXPA UK Secretary
@londrareale
@playhows
@UXPAUK
About	
  me	
  	
  
3	
  
•  Overview of the case study
•  Methodology – Cooperative Inquiry
•  Design Session
•  Techniques used
•  Lessons learned
•  Why involve children
Overview	
  	
  
4	
  
Design an iPad application for
children to help them learn the name
and sound of the letters, and how to
spell and read simple words.
Overview	
  of	
  the	
  case	
  study	
  	
  
	
  
5	
  
Coopera7ve	
  Inquiry	
  	
  
	
  
6	
  
Coopera7ve	
  Inquiry	
  	
  
	
  
The	
  four	
  roles	
  that	
  children	
  may	
  have	
  in	
  the	
  design	
  of	
  new	
  technology	
  	
  
Source:	
  Druin,	
  A.	
  2002.	
  The	
  Role	
  of	
  Children	
  in	
  the	
  Design	
  of	
  New	
  Technology.	
  	
  Behaviour	
  and	
  Informa0on	
  
Technology,	
  21(1),	
  pp.	
  	
  1-­‐25.	
  
7	
  
Games	
  session:	
  Children	
  as	
  informant	
  	
  
	
  
	
  
Goals	
  
•  observe	
  the	
  users’	
  hands	
  movements	
  	
  	
  
•  capture	
  the	
  details	
  of	
  what	
  they	
  do	
  	
  
•  Explore	
  which	
  game	
  and	
  ac7vity	
  were	
  more	
  interes7ng	
  and	
  challenging	
  
	
  
	
  
8	
  
Design	
  session:	
  Children	
  as	
  design	
  partners	
  	
  
	
  
	
  
9	
  
Design	
  session:	
  Children	
  as	
  design	
  partners	
  	
  
	
  
	
  
10	
  
Ben10	
  guessed	
  the	
  leHers,	
  	
  
and	
  they	
  went	
  straight	
  into	
  his	
  head.	
  
The	
  Spanish	
  ballerina	
  
learned	
  the	
  leLers	
  with	
  the	
  
teacher,	
  	
  
whiteboard	
  and	
  songs.	
  
Design	
  session:	
  Children	
  as	
  design	
  partners	
  	
  
	
  
	
  
11	
  
Peppa	
  Pig	
  learned	
  the	
  	
  
leHers	
  with	
  a	
  clown.	
  
The	
  pumpkin	
  ate	
  fire	
  	
  
from	
  his	
  tummy.	
  
Design	
  session:	
  Children	
  as	
  design	
  partners	
  	
  
	
  
	
  
12	
  
Design	
  session:	
  design	
  ideas	
  on	
  A3	
  paper	
  –	
  
Mixing	
  ideas	
  
	
  
13	
  
Design	
  session:	
  low-­‐fidelity	
  prototype	
  	
  
	
  
	
  
14	
  
Design	
  session:	
  low-­‐fidelity	
  prototype	
  	
  
	
  
	
  
15	
  
Design	
  session:	
  low-­‐fidelity	
  prototype	
  	
  
	
  
	
  
16	
  
Techniques	
  used	
  	
  
•  To give them importance
•  Purpose of the session
•  What design is – What an application is
•  “Inventors of technology”
•  To generate design ideas
•  Dressing up
•  Mixing ideas
•  To build a low-fidelity prototype
•  Colour pens and papers
•  Lego and Playmobil figures
•  Stickers
•  Carton board iPad
17	
  
Lessons	
  learned	
  	
  
•  Have clear goals in mind
•  Be organised and open minded
•  Organise lots of short tasks and activities
•  Try to work with children of the same age
•  Make the children feel important
•  Thank and reward the children
•  Keep in touch with the children,
the school and parents for future
collaborations
	
  
18	
  
Why	
  involve	
  children?	
  	
  
They	
  are	
  users!	
  	
  
19	
  
20	
  
Why	
  involve	
  children?	
  	
  
Source:	
  HCIL	
  hLp://www.cs.umd.edu/hcil/pubs/screenshots/Children_Design/	
  
21	
  
Why	
  involving	
  the	
  children	
  	
  
•  To give them a voice in design
•  To give them power
•  To come up with more ideas
that we ever would without children
•  They offer honest feedback
•  Adults are experts in their own field –
Children are expert in being children!!!
Thank you!
22	
  
@londrareale
@playhows

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HCID2014 How to involve children in the design process

  • 1. Academic excellence for business and the professions How to involve children in the design process Monica Ferraro @londrareale @playhows
  • 2. 2   Monica Ferraro User Experience Researcher City University London Playhows UXPA UK Secretary @londrareale @playhows @UXPAUK About  me    
  • 3. 3   •  Overview of the case study •  Methodology – Cooperative Inquiry •  Design Session •  Techniques used •  Lessons learned •  Why involve children Overview    
  • 4. 4   Design an iPad application for children to help them learn the name and sound of the letters, and how to spell and read simple words. Overview  of  the  case  study      
  • 6. 6   Coopera7ve  Inquiry       The  four  roles  that  children  may  have  in  the  design  of  new  technology     Source:  Druin,  A.  2002.  The  Role  of  Children  in  the  Design  of  New  Technology.    Behaviour  and  Informa0on   Technology,  21(1),  pp.    1-­‐25.  
  • 7. 7   Games  session:  Children  as  informant         Goals   •  observe  the  users’  hands  movements       •  capture  the  details  of  what  they  do     •  Explore  which  game  and  ac7vity  were  more  interes7ng  and  challenging      
  • 8. 8   Design  session:  Children  as  design  partners        
  • 9. 9   Design  session:  Children  as  design  partners        
  • 10. 10   Ben10  guessed  the  leHers,     and  they  went  straight  into  his  head.   The  Spanish  ballerina   learned  the  leLers  with  the   teacher,     whiteboard  and  songs.   Design  session:  Children  as  design  partners        
  • 11. 11   Peppa  Pig  learned  the     leHers  with  a  clown.   The  pumpkin  ate  fire     from  his  tummy.   Design  session:  Children  as  design  partners        
  • 12. 12   Design  session:  design  ideas  on  A3  paper  –   Mixing  ideas    
  • 13. 13   Design  session:  low-­‐fidelity  prototype        
  • 14. 14   Design  session:  low-­‐fidelity  prototype        
  • 15. 15   Design  session:  low-­‐fidelity  prototype        
  • 16. 16   Techniques  used     •  To give them importance •  Purpose of the session •  What design is – What an application is •  “Inventors of technology” •  To generate design ideas •  Dressing up •  Mixing ideas •  To build a low-fidelity prototype •  Colour pens and papers •  Lego and Playmobil figures •  Stickers •  Carton board iPad
  • 17. 17   Lessons  learned     •  Have clear goals in mind •  Be organised and open minded •  Organise lots of short tasks and activities •  Try to work with children of the same age •  Make the children feel important •  Thank and reward the children •  Keep in touch with the children, the school and parents for future collaborations  
  • 18. 18   Why  involve  children?    
  • 19. They  are  users!     19  
  • 20. 20   Why  involve  children?     Source:  HCIL  hLp://www.cs.umd.edu/hcil/pubs/screenshots/Children_Design/  
  • 21. 21   Why  involving  the  children     •  To give them a voice in design •  To give them power •  To come up with more ideas that we ever would without children •  They offer honest feedback •  Adults are experts in their own field – Children are expert in being children!!!