All About TechSoup Canada

All about
TechSoup Canada
July 15, 2009

For audio, turn on your speakers, or
Call 1-773-945-1010; Code 324-680-965

CanadaHelps.org
What is CanadaHelps?
A public charitable foundation that provides accessible and
affordable online technology to both donors and charities.

For Charities
A cost-effective means of raising funds online.

For Donors
A one-stop-shop for giving.

CanadaHelps is a charity helping charities.

Call 1-773-945-1010; Code 324-680-965

Today’s Presenters

• Donnie Claudino
Marketing Manager

• Jane Zhang
Program Director

Call 1-773-945-1010; Code 324-680-965

Reminders
You can hear us, but we can’t hear you

Type questions in the Questions Log

Presentation slides
will be available on Slideshare

Turn up your volume

For the best webinar experience, close all other applications.
Call 1-773-945-1010; Code 324-680-965

During this session you will learn about:

1. Types of products offered through Product Donations Program
2. Steps to registering with Donated Products Program
3. What documentation and information you will need for
registration

4. How to choose the most appropriate activity type for your
organization
5. Explanation of what happens during the qualification process

6. How to shop for, and make product requests

Register your organization today, to be eligible to
request over 300 products from 25 donor partners!
www.TechSoupCanada.ca/getting_started

About TechSoup Canada

• TechSoup Canada is a collaborative effort by:
– TechSoup Global,
– the Centre for Social Innovation,
– the Information Technology Association of Canada,
– made possible by a grant from the Ontario Trillium Foundation.
• 25 donor partners, over 300 donated technology products

• Admin fees displayed in Canadian dollars (pay in Canadian)

• Canadian learning content and regional tech events


Getting the most out of TechSoup Canada

At TechSoup Canada, you’ll find a range of technology
services to help your nonprofit:

• Read helpful articles in our Learning Center

• Sign-up for our bi-monthly By the Cup Canada
e-newsletter

• Join our community forums to learn from your colleagues

• Browse upcoming events and conferences


Tell us about YOU!

Use the “raise hand” feature to respond:

• How many of you have ever heard about the
TechSoup Canada Product Donations Program?

• How many of you have received product donations
through TechSoup / TechSoup Canada?


Our Donor Partners

Acteva GrantStation
Adobe ICWFD
Alpha Software Inc. Intuit Canada
Atlas Business Solutions Mailshell
Blancco Microsoft
Business Objects ReadyTalk
Bytes of Learning Red Earth
Cisco Soc Nonprofit Orgs
Citysoft Symantec Desktop
Concentric Symantec Enterprise
eTapestry Telosa
Flickr WebGecko
GiftWorks Wikispaces
GiftWorks - Discounted


What products are available

Hardware Software
Firewall Hardware Accounting Office & Productivity
Networking Equipment Anti-spam Operating Systems
Wireless Networking Antivirus Programming Tools
Backup & Data Recovery Reference
Hosted Applications Database Reporting Tools
Online Collaboration Disk Partitioning Security
Photo Sharing Fundraising Server Applications
Training Multimedia & Graphics Web Building Software

• For a complete list of products, please visit our website, or view our
Summer Donated Products Catalogue pdf.


Product Donations Program

• Eligible charities and nonprofits can request from a selection of
over 300 donated technology products from 25 donor partners

Step 1. Register with TechSoup Canada

• To help you save time, and better understand the registration
process, please utilize the Online Registration Worksheet.

Step 2. Submit qualification documents

Step 3. Request products


Step 1
Register
Your Organization


Step 1A. Account Information


Step 1B. Organization & Activity Type


Step 1C. Organization Contact


Step 1D. Org. Registered Identifiers


Step 1E. Organization Registration


Step 1F. Eligibility Guidelines


Step 1G. Additional Information


Step 1

Questions?


Step 2

Qualification


Step 2A. Submit Documentation

• Send us a copy of your organization's letter of tax exemption
from Revenue Canada (charities), letter of incorporation
document (federal or provincial nonprofit organizations). For
more details, read our Eligibility Criteria.

If your organization's name or address differs from your tax
documentation, you may be asked via email for a letter on
your organization's letterhead clarifying these differences.


Step 2B. Receive Confirmation

• Once your documentation has been received, we will confirm
your organization’s eligibility status typically within two-
weeks of receipt. You can also log into your account to check
your organization’s status.

• To log into your account, visit www.techsoupcanada.ca, and
click on “Log In” in top right corner, and enter your
organization’s username and password.


Step 2C. Log-in

• Once you have viewed the guidelines, please log in to the online
shop using your organization's username and password.

1.

2.

3.


Step 2D. Check Program Qualification


Step 2

Questions?


Step 3

Requesting Products


Before ordering consider:

Over the next 12 months, will you…?

• Hire new staff?
• Buy new computers?
• Add a server?
• Request enough Client Access Licenses (CALs) to
access servers
• Take on tech projects that will require new software
tools?


Not sure what to order?

• Use tech planning and assessment resources available on
TechSoup.org
• Work w/ a volunteer, tech-savvy board member, or IT
consultant to assess needs
• Post’s to community forums in TechSoup Canada and
Global
• Send an email to customerservice@techsoupcanada.ca


Step 3A. Review Donor Guidelines

• Once your organization has been registered and
TechSoup Canada has confirmed that your organization meets
the required Eligibility Criteria for at least one of our donor
partners, please review donor guidelines before
placing an order

http://www.techsoupcanada.ca/eligibility


Step 3B. Log-in to Shop

• Once you have viewed the guidelines, please log in to the online
shop using your organization's username and password.

1.

2.

3.


Step 3C. Review Order History

• Review your organization’s order history to ensure that you
are still eligible to order products during this fiscal year.


Step 3D. Browse Products
• Once you have logged into the online shop, browse products
(search by Donor Partner or category of equipment)


Step 3D. Browse Products: Microsoft

• Eligible organizations may place a maximum of 2 orders (1 per year) within a 2-year period

• An organization's first order initiates a 2-year ordering cycle. After the ordering cycle has
begun, an organization must wait 1 full year before placing a second order. i.e. an organization
that placed an order on 01/07/08 may place a new order 01/07/09

• The combined total of products ordered in a 2-year period may not exceed six titles and 50
user licences per title (or 1 licence per server title)

• Once 2 years have passed since an organization's original order, the order limits will be reset.
i.e. an organization that placed an order on 01/07/07 may order 6 new titles and 50 licences per
title (or 1 licence per server title) on 01/07/09

• Each order must include a minimum of 5 "seats." 1 licence = 1 seat. Each licence counts
individually toward the 5-licence total except for server licences. Server licences count as 5
seats, and thus fulfill the 5-seat requirement on their own


Step 3E. Add Products to Cart

• Once you have decided what products that you would like to
acquire, add products to your cart, one donor at a time

• You can view the items in your cart at any time. Once you
have finished selecting items from a donor partner, proceed
to checkout.


Step 3F. Review & Checkout

• Before you checkout, our platform needs to verify your order
qualification. This is to ensure that you have not exceeded
your order limitation for the fiscal year.


Step 3F. Review & Checkout


Step 3G. PayPal


Delivery Addresses

• The Microsoft Software Donations Program requires products to be
delivered to the registered address of your organization. The registered
address is considered to be the address that is stated on your
organization's letter of tax exemption.

• The Cisco* EMEA Program permits goods to be delivered to an address
other than the registered address, provided confirmation of the delivery
address is given in writing by a Trustee or Director of your organization.

• The letter for Cisco must:
- Be on your organization’s headed paper
- Clearly show the registered name, number, address and email of your org.
- Show the delivery address in full (delivery addresses cannot be P.O. boxes.)
- Contain a brief explanation why the delivery address is not the registered address
- The letter should be faxed to us at 866-951-4897


What to expect: receiving MS products
When bought at a
retail outlet: 1. Receive award letter via email –
Congratulations, lists software items donated,
notes that CDs/DVDs have been mailed.

2. Receive email from
customerservice@techsoupcanada.ca –
provides instructions on how to get volume
license keys from website.
When received as a
donation via
TechSoup Canada:


Microsoft Volume Licensing

• Volume licensing of software makes it easier and more affordable to run
software on multiple computers within a single purchasing organization.

• Volume Licensing combines the latest software with phone support,
partner services, training, and IT tools.

• Depending on the Volume Licensing program, you may receive media,
and you have the option to acquire media (or supplemental media),
documentation, and product support separately as needed.

• http://www.microsoft.com/licensing


Why Admin Fees?

• The administrative fees cover the cost of administering the
donation program and other initiatives at TechSoup Canada.

• Fees ensure that the TechSoup Canada Product Donations
Program can continue to offer donated products as efficiently as
possible, at the lowest possible cost.

• Although administrative fees vary by product, charities and
nonprofits will still save between 92-96% off the typical retail
prices.


Question and Answer
You can hear us, but
we can’t hear you

Ask questions here

Ask away!

Upcoming Events

Business Objects Webinar:
July 22, 1:00 PM EDT
To register, email: team@techsoupcanada.ca

_____________________________________________________________

Business Objects Products:

Crystal Reports 2008 is reporting software that organizations can use to design,
generate, and deliver interactive reports via the Web or embedded in enterprise
applications. It allows end users to execute decisions from the report itself,
accelerating the organization's data-analysis and decision-making tasks.

Xcelsius Engage 2008 is point-and-click, Flash-based data visualization software for
creating interactive presentations from Excel spreadsheets. Dynamic and
interactive reports increase the usability and comprehensibility of data, allowing an
organization to perform better data analysis.


TechSoup Canada Customer Service

• E: customerservice@techsoupcanada.ca
• T: 1-866-616-5795
• F: 1-866-951-4897

Hours of Operation:
8am - 5pm PDT weekdays
Closed statutory Canadian & U.S. holidays.


Thank you for attending!
Slides will be up on: www.slideshare.net/MyCharityConnects

Video recording will be up on: www.vimeo.com/canadahelps

Check out www.techsoupcanada.ca and
www.mycharityconnects.org for resources!

Questions about TechSoup Canada?
Contact: customerservice@techsoupcanada.ca

Questions about CanadaHelps or MyCharityConnects?
Contact: amyh@canadahelps.org

Thanks to:

www.mycharityconnects.org

• Free online resources Next Webinar
• Information about technology
• Video demonstrations “CanadaHelps 101”
• Information on upcoming AUGUST 19
webinars 2PM – 3PM
• Learning opportunities (Eastern Time)

All About TechSoup Canada

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All About TechSoup Canada