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An Introduction to
     Web 2.0
Reminders
You can hear us, but we
can’t hear you



Type questions in
the Questions Log


We can send you the
presentation


Turn up your volume
Today’s Presenters
• Amy Huynh
  Communications Intern


• Carlo Bataclan
  Communications Intern
Webinar Agenda

1.   Web 1.0 vs. Web 2.0
2.   A Closer Look at Web 2.0 Tools
3.   Case Study: GuluWalk
4.   Debunking Web 2.0 Myths
5.   Web 2.0 Reminders
6.   Q&A
CanadaHelps.org
What is CanadaHelps?
 A public charitable foundation that provides accessible and
 affordable online technology to both donors and charities.

For Charities
  A cost-effective means of raising funds online.

For Donors
  A one-stop-shop for giving.

           CanadaHelps is a charity serving charities.
DEFINING WEB 1.0 AND WEB 2.0
What is Web 1.0?
• The ability to disseminate information electronically:
  to display and promote an organization, person, or
  idea on the internet

• Traditional websites, donate now buttons, email
  newsletters, banner ads, etc.

• Top-down information flow

• One-way transactions
For audio, turn on your speakers, or
Call 516-453-0014; Code 238-637-441
Web 1.0 Tips
• Easy-to-use and updated website

• Smart use of white space

• Short and simple messaging

• Compelling stories

• Good design and content
What is Web 2.0?
• Richer user experience
   • interaction, engagement,
     conversation, collaboration,
     connections

• Different way of seeing and using
  the Internet

• User-generated content: users
  now being talked WITH instead
  of AT
The Connections & Impact
           Communicates in
           multiple ways


CHARITY
                                            DONOR
                                           NETWORK
                              INDIVIDUAL
                                DONOR



More donors align to cause;
more funds raised
Web 1.0 was about
publishing and transactions.

     Web 2.0 is about
 networks and community.
NOW WHAT?
A CLOSER LOOK AT WEB 2.0
BLOGS




• Online journals
• Keeps your message fresh and your content personal
• Supports feedback and interaction
Blogging Tips
• Learn more about blogs by reading
  and subscribing to them!

• Tell your charity’s story—through
  many perspectives. Make it personal.

• Reply to comments you receive –
  listen and learn!

• Try it out! Set up a free blog on
  www.wordpress.com or
  www.blogger.com
SOCIAL NETWORKING
• The practice of expanding one’s
  network by making connections
  through individuals.

• Concept of networking is nothing
  new – it’s just now done online!

• Allows members to interact and
  share quickly and easily

• Powerful force for advocacy and
  fundraising
Social Networking Tips




•   Dip into social networking, but dive into one tool at a time
•   Be find-able!
•   Update and maintain your profile
•   Engage, encourage, empower
FLICKR




• Image hosting website and online community platform
• Place to manage your charity’s photos
• Give your cause visual appeal
Flickr Tips
• Encourage people to take
  photos

• Tag and title strategically

• Make use of the tools on
  Flickr

• Create a group for your
  specific event or contest

• Interact with users
YOUTUBE
• Provides a platform for
  content and community

• User base spans all
  geographies with age range
  from 18 to 55 years

• 51% of users visit the site
  weekly
www.youtube.com/MyCharityConnects
YouTube Tips




• You don’t have to be Martin Scorsese
• Share your video: embed it into your website/blog, email the
  unique URL to supporters and friends
• Connect with your viewers
GIVINGPAGES
• Micro-giving sites

• Allows individuals to raise funds for
  their charity or charities of choice

• Allows charities to create a unique
  space to highlight specific
  fundraising campaigns

• Anyone can create and manage one
GivingPages Tips
• Give your donors specific ideas, i.e. wedding registry,
  birthdays, host/hostess gifts, in memoriam

• Highlight a specific project or campaign your charity is
  running

• Run a fundraising contest through GivingPages

• Share the unique URL with your network of supporters
  in all your communications, e.g., email signature
GuluWalk


CASE STUDY
• Power of the small donation and online technology
• Allowed individuals to help create his movement
• Engaged supporters in meaningful ways
• Suggested opportunities for further involvement
• Each individual has a sense they are making a
  difference
DEBUNKING WEB 2.0 MYTHS
“It’s expensive.”




• Basic accounts are free and really all you need!
• Free blog tools:
   www.blogger.com       www.wordpress.com
“It’s only for young people.”




• “Young” is a relative term
• Everyone can get online!
“It’s hard to do.”




• It’s just a matter of time and practice.
• These tools are designed to be user-friendly!
“It’s only a fad.”




• Some tools may be a fad, but the concept behind
  Web 2.0 is not
• Social networking and engaging your donor base
  will never go out of style!
“I need to do it because
          everyone else is.”




• Focus on Web 1.0 first
• Walk before you run
“I will lose all control.”




• Be prepared to give up some control
• Create solid messaging and trust it!
WEB 2.0 REMINDERS
It’s not as complicated
           as it looks.




• Learning new things is always daunting at first
There are lots of people who
            can help you.




• Get creative when asking for help
• Treat it as a staff learning opportunity
Go at your own pace.




• Do what works for you
• You don’t have to do it all
You’re still building
         relationship and communities.




• Still building relationships with people
• Blend your offline and online communications
You don’t have to be good at
          the technology.




• Just be good at telling your charity’s story
• Launching Spring 2009
• Free online resources for charities
   • Information about technology
                                          Next Webinar
   • Demos
                                        “Facebook 101”
   • More webinars - Login to your
     MyCharity account for info on         MARCH 11
     how to register                     2PM – 3PM (EST)
• Two-day conference in June 2009
Question and Answer
  You can hear us, but
  we can’t hear you




Ask questions in the
Questions Log



Ask away!
Questions? Feedback? Comments?

 Send an email to amyh@canadahelps.org
                    or
       Visit www.canadahelps.org

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An Introduction to Web 2.0

  • 2. Reminders You can hear us, but we can’t hear you Type questions in the Questions Log We can send you the presentation Turn up your volume
  • 3. Today’s Presenters • Amy Huynh Communications Intern • Carlo Bataclan Communications Intern
  • 4. Webinar Agenda 1. Web 1.0 vs. Web 2.0 2. A Closer Look at Web 2.0 Tools 3. Case Study: GuluWalk 4. Debunking Web 2.0 Myths 5. Web 2.0 Reminders 6. Q&A
  • 5. CanadaHelps.org What is CanadaHelps? A public charitable foundation that provides accessible and affordable online technology to both donors and charities. For Charities A cost-effective means of raising funds online. For Donors A one-stop-shop for giving. CanadaHelps is a charity serving charities.
  • 6. DEFINING WEB 1.0 AND WEB 2.0
  • 7. What is Web 1.0? • The ability to disseminate information electronically: to display and promote an organization, person, or idea on the internet • Traditional websites, donate now buttons, email newsletters, banner ads, etc. • Top-down information flow • One-way transactions
  • 8.
  • 9. For audio, turn on your speakers, or Call 516-453-0014; Code 238-637-441
  • 10. Web 1.0 Tips • Easy-to-use and updated website • Smart use of white space • Short and simple messaging • Compelling stories • Good design and content
  • 11. What is Web 2.0? • Richer user experience • interaction, engagement, conversation, collaboration, connections • Different way of seeing and using the Internet • User-generated content: users now being talked WITH instead of AT
  • 12. The Connections & Impact Communicates in multiple ways CHARITY DONOR NETWORK INDIVIDUAL DONOR More donors align to cause; more funds raised
  • 13. Web 1.0 was about publishing and transactions. Web 2.0 is about networks and community.
  • 15. A CLOSER LOOK AT WEB 2.0
  • 16. BLOGS • Online journals • Keeps your message fresh and your content personal • Supports feedback and interaction
  • 17.
  • 18. Blogging Tips • Learn more about blogs by reading and subscribing to them! • Tell your charity’s story—through many perspectives. Make it personal. • Reply to comments you receive – listen and learn! • Try it out! Set up a free blog on www.wordpress.com or www.blogger.com
  • 19. SOCIAL NETWORKING • The practice of expanding one’s network by making connections through individuals. • Concept of networking is nothing new – it’s just now done online! • Allows members to interact and share quickly and easily • Powerful force for advocacy and fundraising
  • 20.
  • 21.
  • 22. Social Networking Tips • Dip into social networking, but dive into one tool at a time • Be find-able! • Update and maintain your profile • Engage, encourage, empower
  • 23. FLICKR • Image hosting website and online community platform • Place to manage your charity’s photos • Give your cause visual appeal
  • 24.
  • 25. Flickr Tips • Encourage people to take photos • Tag and title strategically • Make use of the tools on Flickr • Create a group for your specific event or contest • Interact with users
  • 26. YOUTUBE • Provides a platform for content and community • User base spans all geographies with age range from 18 to 55 years • 51% of users visit the site weekly
  • 27.
  • 29. YouTube Tips • You don’t have to be Martin Scorsese • Share your video: embed it into your website/blog, email the unique URL to supporters and friends • Connect with your viewers
  • 30. GIVINGPAGES • Micro-giving sites • Allows individuals to raise funds for their charity or charities of choice • Allows charities to create a unique space to highlight specific fundraising campaigns • Anyone can create and manage one
  • 31.
  • 32.
  • 33. GivingPages Tips • Give your donors specific ideas, i.e. wedding registry, birthdays, host/hostess gifts, in memoriam • Highlight a specific project or campaign your charity is running • Run a fundraising contest through GivingPages • Share the unique URL with your network of supporters in all your communications, e.g., email signature
  • 35.
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  • 37.
  • 38.
  • 39.
  • 40. • Power of the small donation and online technology • Allowed individuals to help create his movement
  • 41. • Engaged supporters in meaningful ways • Suggested opportunities for further involvement • Each individual has a sense they are making a difference
  • 43. “It’s expensive.” • Basic accounts are free and really all you need! • Free blog tools: www.blogger.com www.wordpress.com
  • 44. “It’s only for young people.” • “Young” is a relative term • Everyone can get online!
  • 45. “It’s hard to do.” • It’s just a matter of time and practice. • These tools are designed to be user-friendly!
  • 46. “It’s only a fad.” • Some tools may be a fad, but the concept behind Web 2.0 is not • Social networking and engaging your donor base will never go out of style!
  • 47. “I need to do it because everyone else is.” • Focus on Web 1.0 first • Walk before you run
  • 48. “I will lose all control.” • Be prepared to give up some control • Create solid messaging and trust it!
  • 50. It’s not as complicated as it looks. • Learning new things is always daunting at first
  • 51. There are lots of people who can help you. • Get creative when asking for help • Treat it as a staff learning opportunity
  • 52. Go at your own pace. • Do what works for you • You don’t have to do it all
  • 53. You’re still building relationship and communities. • Still building relationships with people • Blend your offline and online communications
  • 54. You don’t have to be good at the technology. • Just be good at telling your charity’s story
  • 55. • Launching Spring 2009 • Free online resources for charities • Information about technology Next Webinar • Demos “Facebook 101” • More webinars - Login to your MyCharity account for info on MARCH 11 how to register 2PM – 3PM (EST) • Two-day conference in June 2009
  • 56. Question and Answer You can hear us, but we can’t hear you Ask questions in the Questions Log Ask away!
  • 57. Questions? Feedback? Comments? Send an email to amyh@canadahelps.org or Visit www.canadahelps.org