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Managing GRAIL:
                                                                               Launching on Cost, on
                                                                               Schedule, and on Spec
                                                                               Randall L. Taylor
                                                                               GRAIL Project Acquisition Manager/
                                                                               Review Captain
                                                                               Jet Propulsion Laboratory
                                                                               California Institute of Technology

NASA PM Challenge 2012
   February 22–23, 2012
     Orlando, Florida


     The technical data in this document technical data in this document is controlled under the U.S. foreign Regulations; release to foreign persons may require an export authorization.
                                    The is controlled under the U.S. Export Regulations; release to Export persons may require an export authorization.
Agenda
•   The GRAIL mission
•   Project management
•   Design
•   Development
•   ATLO
•   Contract collaboration
•   Reviews
•   Summary




Taylor               The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization.   2
The GRAIL Mission (1/5)
• The Gravity Recovery And Interior Laboratory (GRAIL) mission was selected
  by NASA as a Discovery Program project
• GRAIL is PI-led (Dr. Maria T. Zuber, MIT) and JPL-managed
• Key development dates:
   –     Jan. 2008: Start of Phase B
   –     Apr. 2008: Project Mission System Review (PMSR)
   –     Nov. 2008: Project PDR
   –     Jan. 2009: Confirmation Review/Key Decision Point (KDP)-C
   –     Mar. 2009: Start of Phase C
   –     Nov. 2009: Project CDR
   –     Jan. 2010: Mission Directorate PMC
   –     June 2010: Project SIR
   –     July 2010: DPMC/KDP D
   –     July 2011: Operations Readiness Review (ORR)
   –     Aug. 2011: Mission Readiness Review (MRR)
   –     Aug. 2011: Mission Readiness Briefing (MRB)/KDP E
   –     Sept. 10, 2011: Launch!


Taylor                   The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization.   3
The GRAIL Mission (2/5)
• Science objectives:                                                             • Science measurements and payload:
  – Determine structure and interior of the                                            – Ka-band ranging system (with GRACE
    Moon, from crust to core                                                             heritage) measures relative velocity of CM
  – Understand thermal evolution of the Moon                                             of two spacecraft
  – Extend knowledge to other terrestrial                                              – DSN used for absolute position
    planets                                                                              determination
• Mission outline:                                                                • Mission management:
  – Twin spacecraft launched on a                                                      – MIT: PI, SRS contract for E/PO
    Delta 7920H-10
                                                                                       – GSFC: Gravity science modeling and data
  – 9-month mission; launch in Sept 2011                                                 analysis
  – Low altitude, 50-km polar orbit
                                                                                       – JPL: PM, SE, MA, MO and GDS, payload,
  – 82-day primary mapping mission                                                       LM spacecraft system contract, data
  – Spacecraft operates at ~200 km separation                                            processing
  – Extensive science data analysis
  – E/PO MoonKAM cameras engage public
  – Heritage: GRACE-like mission concept
  – Heritage: Spacecraft from LM: XSS-11 and
    MRO




 Taylor                 The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization.   4
The GRAIL Mission (3/5)




                                             GRAIL’s twin spacecraft
Taylor               The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization.   5
The GRAIL Mission (4/5)




         Spacecraft in launch vehicle                                                   GRAIL launch, September 10, 2011
              payload fairing

Taylor                 The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization.   6
The GRAIL Mission (5/5)




Taylor               The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization.   7
Science
• Level-1 Science Requirements were proposed in the Step-2 proposal and
  accepted by NASA
• The measurement requirements reflected spacecraft & instrument
  capabilities
• The Level-1 Requirements were never changed during the course of Phases
  B, C, and D
• NASA provided some additional funds at Project Confirmation for science risk
  reduction
• Due to the importance of error sources management and modeling, multiple
  gravity modeling and simulation peer reviews were conducted, as well as
  thorough spacecraft/payload testing
Science did not drive project design and development




Taylor             The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization.   8
Project Management
• With a project cost cap, GRAIL required thorough yet agile project
  management processes
   – Fully compliant with NPR 7120.5D, NPR 7123.1, and JPL Flight Project Practices
     and Design Principles
   – Led by key personnel with the right experience and the right attitude (who stayed
     on the job)
• PI was ―hands-on‖
• Project Systems Engineer was the ETA; Chief Engineer (through CDR) led
  system architecture and trade studies
• Risk Management was not a compliance or audit function; it was a value-
  added technique to manage the work to go
• SMA was a full partner and a problem-solver on Tiger Teams when issues
  arose
• Business Management participated in the Technical, Schedule, and Cost
  (TSC) Control Board, using proactive schedule management in addition to
  EVM
• Project team partnered well with the Discovery Program Office (MSFC) and
  Program Executive (HQ)
• Project management focus areas and tools of choice changed through the
  life cycle
Taylor                The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization.   9
Design
• Phase A (6 months)
   – Completed the required conceptual design, management plan, and cost proposal (in a Concept Study
     Report aka Step 2 proposal)
   – Got an early start on Phase B
         •   Used JPL’s Gravity Recovery Instrument for Planets (GRIP) testbed for early system analysis using GRACE residual
             hardware and GRAIL prototype electronics
         •   Produced preliminary versions of all Phase B gate products
• Phase B (12 months)
   – Demonstration of technology maturation for new Payload elements (e.g., Time Transfer System)
   – Conducted institutional review of readiness to initiate preliminary design (Project Mission System Review)
         •   Challenging due to late start in staffing up
   – Conducted a battery of Inheritance Reviews
         •   In most cases confirmed design heritage
         •   Failed the IR for Reaction Wheels – resulted in change out of supplier
   – Conducted pre-PDR reviews (38!)
         •   Spacecraft subsystems, portions of MOS, cross-cutting areas (e.g., requirements)
• Project PDR was JPL’s first under new NASA SRB rules (more to come)
   – Finding: ―Instrument is above PDR level.‖
   – Finding: ―Spacecraft system is at PDR level.‖
   – Recommended additional attention in four specified areas

Project essentially achieved our objective of “No liens going into Phase C”
Taylor                               The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization.   10
Development (1/2)
• Final design (12 months)
   – Project CDR preceded by 28 internal reviews, gate products, etc.
• Technical Challenges
   – Reaction Wheels—modifications to existing product line (smaller, electronics
     integrated)
   – Avionics—Lockheed Martin reversed ―make‖ decision to complete IRAD product
     development (MRO-Lite)
   – EEE Parts—late ordering, some obsolete, some nonstandard
• Successfully passed Project CDR, with one caveat
   – Finding: ―Instrument is above CDR level.‖
   – Finding: ―Spacecraft system is at CDR level (with full closure of avionics subsystem
     CDR …)‖
   – Completed Delta-CDR for Avionics one month later

Ready to build, but really bad news arrived!




Taylor                 The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization.   11
Development (2/2)
• New launch loads, oh my!
   – GLAST’s Delta II Heavy launch loads were more severe than had been provided as
     GFI
   – GRAIL spacecraft would be shaken to bits if we proceeded to build
   – Tiger Team; Independent Assessment; authorization of SoftRide launch attenuation
     system; rapid PDR and CDR by Moog CSA (just in time for SIR)
• System Integration Review
   – Held one week prior to Step 2 proposal commitment – so project still had the
     originally-planned 65 days of schedule reserve
   – Passed with some liens but approval to start ATLO
         • Finding: ―Payload is in terrific shape, and on time!‖
         • Finding: ―A key post-CDR issue, launch loads, has been successfully mitigated‖
         • Liens were Reaction Wheels test failure (the week before SIR), Avionics delivery, and Flight
           Software schedule

Adequate reserves and an agile team allowed the threat to Launch
to be overcome




Taylor                      The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization.   12
ATLO
• GRAIL had the challenge of assembling and testing two spacecraft, while a
  third (Juno’s) was running ahead in the LM plant
   – Project found a way to make two spacecraft a benefit instead of a handicap
         • Accommodate late delivery of flight Avionics with ATLO test units
         • Perform workmanship tests on both spacecraft, performance and stress tests sometimes
           on both and sometimes on only one
         • Incompressible Test List tests all completed
         • Highest-priority risk-reduction tests all completed
• The ATLO plan changed every week (sometimes more often)
   – Philosophy was to always keep making progress
• Focus on hardware and software development meant that open paper and
  V&V received lesser attention and resources
   – Project added staff and selective second shift to catch up
   – No deferred development—everything on the Must Complete Before Launch List
     was completed
Experienced, nimble, bonded workforce prudently applied schedule and
cost reserves to reach the finish line



Taylor                     The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization.   13
Contract Collaboration
• JPL subcontract to LM for spacecraft and ATLO
   –     Phase A: FFP
   –     Phase B: CPFF
   –     Phase C/D: CPFF/IF (including in-flight performance & cost performance)
   –     Phase E: CPFF
   –     Few changes; EVM in Phase C/D
• Surveillance (insight/oversight) approach (streamlined and embedded)
   – Document submittals
   – Reviews
   – People—―team‖ culture, 24-hr rule, mutual aid
• Surveillance tools
   – Early: trade studies, drawings, procurement specs
   – Middle: HW/SW deliveries
   – Late: ATLO schedule, daily telecons
A strong team playing well together will adapt processes and tools
for success



Taylor                    The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization.   14
Reviews
• GRAIL was the first JPL flight project implemented under NPR 7120.5D
  (SRB construct)
• Many, many reviews! (NASA, institutional, peer)
   – Coordinated by Review Captain and support team (see three IEEE papers)
• SRB process learning curve
   –     SRB staffing
   –     Terms of Reference (ToR)
   –     Independent Cost Estimate
   –     Independent Schedule Assessment (never solved this one)
• SRB successes
   – Regular telecons with SRB Chair and Review Manager
   – Document delivery schedule
   – Monthly project status updating




Taylor                   The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization.   15
Summary
• GRAIL had a solid concept from inception—an advantage that we did not
  squander
• GRAIL adapted institutional best practices and lessons learned to produce
  culture + processes + tools that worked well for the team, evolving them over
  the course of project development
• GRAIL team members identified problems early and attacked them
  aggressively in a collaborative spirit—a critical success factor
• The GRAIL project management approach can be applied to other NASA
  space flight projects
• More information is available in the IEEE paper “Managing GRAIL: Getting
  to Launch on Cost, on Schedule, and on Spec,‖ by Randall L. Taylor, Dr.
  Maria T. Zuber, David H. Lehman, and Thomas L. Hoffman
• You may request a copy from the lead author:
  Randall.L.Taylor@jpl.nasa.gov




Taylor             The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization.   16

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Managing GRAIL's Launch on Cost, Schedule

  • 1. Managing GRAIL: Launching on Cost, on Schedule, and on Spec Randall L. Taylor GRAIL Project Acquisition Manager/ Review Captain Jet Propulsion Laboratory California Institute of Technology NASA PM Challenge 2012 February 22–23, 2012 Orlando, Florida The technical data in this document technical data in this document is controlled under the U.S. foreign Regulations; release to foreign persons may require an export authorization. The is controlled under the U.S. Export Regulations; release to Export persons may require an export authorization.
  • 2. Agenda • The GRAIL mission • Project management • Design • Development • ATLO • Contract collaboration • Reviews • Summary Taylor The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization. 2
  • 3. The GRAIL Mission (1/5) • The Gravity Recovery And Interior Laboratory (GRAIL) mission was selected by NASA as a Discovery Program project • GRAIL is PI-led (Dr. Maria T. Zuber, MIT) and JPL-managed • Key development dates: – Jan. 2008: Start of Phase B – Apr. 2008: Project Mission System Review (PMSR) – Nov. 2008: Project PDR – Jan. 2009: Confirmation Review/Key Decision Point (KDP)-C – Mar. 2009: Start of Phase C – Nov. 2009: Project CDR – Jan. 2010: Mission Directorate PMC – June 2010: Project SIR – July 2010: DPMC/KDP D – July 2011: Operations Readiness Review (ORR) – Aug. 2011: Mission Readiness Review (MRR) – Aug. 2011: Mission Readiness Briefing (MRB)/KDP E – Sept. 10, 2011: Launch! Taylor The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization. 3
  • 4. The GRAIL Mission (2/5) • Science objectives: • Science measurements and payload: – Determine structure and interior of the – Ka-band ranging system (with GRACE Moon, from crust to core heritage) measures relative velocity of CM – Understand thermal evolution of the Moon of two spacecraft – Extend knowledge to other terrestrial – DSN used for absolute position planets determination • Mission outline: • Mission management: – Twin spacecraft launched on a – MIT: PI, SRS contract for E/PO Delta 7920H-10 – GSFC: Gravity science modeling and data – 9-month mission; launch in Sept 2011 analysis – Low altitude, 50-km polar orbit – JPL: PM, SE, MA, MO and GDS, payload, – 82-day primary mapping mission LM spacecraft system contract, data – Spacecraft operates at ~200 km separation processing – Extensive science data analysis – E/PO MoonKAM cameras engage public – Heritage: GRACE-like mission concept – Heritage: Spacecraft from LM: XSS-11 and MRO Taylor The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization. 4
  • 5. The GRAIL Mission (3/5) GRAIL’s twin spacecraft Taylor The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization. 5
  • 6. The GRAIL Mission (4/5) Spacecraft in launch vehicle GRAIL launch, September 10, 2011 payload fairing Taylor The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization. 6
  • 7. The GRAIL Mission (5/5) Taylor The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization. 7
  • 8. Science • Level-1 Science Requirements were proposed in the Step-2 proposal and accepted by NASA • The measurement requirements reflected spacecraft & instrument capabilities • The Level-1 Requirements were never changed during the course of Phases B, C, and D • NASA provided some additional funds at Project Confirmation for science risk reduction • Due to the importance of error sources management and modeling, multiple gravity modeling and simulation peer reviews were conducted, as well as thorough spacecraft/payload testing Science did not drive project design and development Taylor The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization. 8
  • 9. Project Management • With a project cost cap, GRAIL required thorough yet agile project management processes – Fully compliant with NPR 7120.5D, NPR 7123.1, and JPL Flight Project Practices and Design Principles – Led by key personnel with the right experience and the right attitude (who stayed on the job) • PI was ―hands-on‖ • Project Systems Engineer was the ETA; Chief Engineer (through CDR) led system architecture and trade studies • Risk Management was not a compliance or audit function; it was a value- added technique to manage the work to go • SMA was a full partner and a problem-solver on Tiger Teams when issues arose • Business Management participated in the Technical, Schedule, and Cost (TSC) Control Board, using proactive schedule management in addition to EVM • Project team partnered well with the Discovery Program Office (MSFC) and Program Executive (HQ) • Project management focus areas and tools of choice changed through the life cycle Taylor The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization. 9
  • 10. Design • Phase A (6 months) – Completed the required conceptual design, management plan, and cost proposal (in a Concept Study Report aka Step 2 proposal) – Got an early start on Phase B • Used JPL’s Gravity Recovery Instrument for Planets (GRIP) testbed for early system analysis using GRACE residual hardware and GRAIL prototype electronics • Produced preliminary versions of all Phase B gate products • Phase B (12 months) – Demonstration of technology maturation for new Payload elements (e.g., Time Transfer System) – Conducted institutional review of readiness to initiate preliminary design (Project Mission System Review) • Challenging due to late start in staffing up – Conducted a battery of Inheritance Reviews • In most cases confirmed design heritage • Failed the IR for Reaction Wheels – resulted in change out of supplier – Conducted pre-PDR reviews (38!) • Spacecraft subsystems, portions of MOS, cross-cutting areas (e.g., requirements) • Project PDR was JPL’s first under new NASA SRB rules (more to come) – Finding: ―Instrument is above PDR level.‖ – Finding: ―Spacecraft system is at PDR level.‖ – Recommended additional attention in four specified areas Project essentially achieved our objective of “No liens going into Phase C” Taylor The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization. 10
  • 11. Development (1/2) • Final design (12 months) – Project CDR preceded by 28 internal reviews, gate products, etc. • Technical Challenges – Reaction Wheels—modifications to existing product line (smaller, electronics integrated) – Avionics—Lockheed Martin reversed ―make‖ decision to complete IRAD product development (MRO-Lite) – EEE Parts—late ordering, some obsolete, some nonstandard • Successfully passed Project CDR, with one caveat – Finding: ―Instrument is above CDR level.‖ – Finding: ―Spacecraft system is at CDR level (with full closure of avionics subsystem CDR …)‖ – Completed Delta-CDR for Avionics one month later Ready to build, but really bad news arrived! Taylor The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization. 11
  • 12. Development (2/2) • New launch loads, oh my! – GLAST’s Delta II Heavy launch loads were more severe than had been provided as GFI – GRAIL spacecraft would be shaken to bits if we proceeded to build – Tiger Team; Independent Assessment; authorization of SoftRide launch attenuation system; rapid PDR and CDR by Moog CSA (just in time for SIR) • System Integration Review – Held one week prior to Step 2 proposal commitment – so project still had the originally-planned 65 days of schedule reserve – Passed with some liens but approval to start ATLO • Finding: ―Payload is in terrific shape, and on time!‖ • Finding: ―A key post-CDR issue, launch loads, has been successfully mitigated‖ • Liens were Reaction Wheels test failure (the week before SIR), Avionics delivery, and Flight Software schedule Adequate reserves and an agile team allowed the threat to Launch to be overcome Taylor The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization. 12
  • 13. ATLO • GRAIL had the challenge of assembling and testing two spacecraft, while a third (Juno’s) was running ahead in the LM plant – Project found a way to make two spacecraft a benefit instead of a handicap • Accommodate late delivery of flight Avionics with ATLO test units • Perform workmanship tests on both spacecraft, performance and stress tests sometimes on both and sometimes on only one • Incompressible Test List tests all completed • Highest-priority risk-reduction tests all completed • The ATLO plan changed every week (sometimes more often) – Philosophy was to always keep making progress • Focus on hardware and software development meant that open paper and V&V received lesser attention and resources – Project added staff and selective second shift to catch up – No deferred development—everything on the Must Complete Before Launch List was completed Experienced, nimble, bonded workforce prudently applied schedule and cost reserves to reach the finish line Taylor The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization. 13
  • 14. Contract Collaboration • JPL subcontract to LM for spacecraft and ATLO – Phase A: FFP – Phase B: CPFF – Phase C/D: CPFF/IF (including in-flight performance & cost performance) – Phase E: CPFF – Few changes; EVM in Phase C/D • Surveillance (insight/oversight) approach (streamlined and embedded) – Document submittals – Reviews – People—―team‖ culture, 24-hr rule, mutual aid • Surveillance tools – Early: trade studies, drawings, procurement specs – Middle: HW/SW deliveries – Late: ATLO schedule, daily telecons A strong team playing well together will adapt processes and tools for success Taylor The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization. 14
  • 15. Reviews • GRAIL was the first JPL flight project implemented under NPR 7120.5D (SRB construct) • Many, many reviews! (NASA, institutional, peer) – Coordinated by Review Captain and support team (see three IEEE papers) • SRB process learning curve – SRB staffing – Terms of Reference (ToR) – Independent Cost Estimate – Independent Schedule Assessment (never solved this one) • SRB successes – Regular telecons with SRB Chair and Review Manager – Document delivery schedule – Monthly project status updating Taylor The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization. 15
  • 16. Summary • GRAIL had a solid concept from inception—an advantage that we did not squander • GRAIL adapted institutional best practices and lessons learned to produce culture + processes + tools that worked well for the team, evolving them over the course of project development • GRAIL team members identified problems early and attacked them aggressively in a collaborative spirit—a critical success factor • The GRAIL project management approach can be applied to other NASA space flight projects • More information is available in the IEEE paper “Managing GRAIL: Getting to Launch on Cost, on Schedule, and on Spec,‖ by Randall L. Taylor, Dr. Maria T. Zuber, David H. Lehman, and Thomas L. Hoffman • You may request a copy from the lead author: Randall.L.Taylor@jpl.nasa.gov Taylor The technical data in this document is controlled under the U.S. Export Regulations; release to foreign persons may require an export authorization. 16