The document provides an overview of the academic support services available to students, staff, and faculty at Northeast Center. It summarizes the roles of learning coaches and peer coaches who provide individual appointments, workshops, and courses to help students improve their study skills and academic performance. Peer coaches are trained students who assist with content tutoring, while learning coaches are graduates who conduct workshops and courses, train peer coaches, and provide direct academic support. The document also lists resources on the academic support wiki website, YouTube channel, and Smarthinking online tutoring service. It concludes by soliciting input on future workshop schedules and uses of peer coaches.