7. The web is being rebuilt around people Source: BDO USA "Retail Compass Survey of CMOs," November, 2010 Discover 10’s Search 00’s Browse 90’s
8. The transition is happening rapidly - 21 % + 1 % Social Portals Search
30. Social by Design http://developers.facebook.com/ Community Conversation Identity Social Design is a way of thinking about product design that puts social experiences at the core. Create these social experiences with the features available on Facebook Platform.
43. Facebook Pages functionality: never static As a professional Facebook user, like www.facebook.com/facebookpages to keep abreast of the latest
44. Known issues on Facebook As a professional Facebook user, like www.facebook.com/knownissues to check for up-to-date information about bugs and issues on the site.