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Accelerating
Business
Communication
Global Business Skills | International Training Consultants | nlm-development.com
Workshops | Programmes | Seminars | Coaching
NLM specializes in developing
communication and management
skills for people working in global
business environments.
Contents
Could your business
benefit from a Business
Communication Programme?
Average Benefits Achieved Accelerating Business Communication:
• An increase in International Communication and Collaboration skills
• Development of key business meeting and presentation skills
• Development of analytic, creative and problem solving skills
• Intensive Training in social media communication and network tools
Accelerating Business Communication
• The Communication Revolution
• NLM Programme Matrix
• Global Business Skills Virtual
Learning Platform
• General Language Coaching
Programme & Business Skills
• Presentation Skills
• Meeting Skills
• Logical & Creative Thinking Skills
• Negotiation Skills
• Train the Trainer
• Company Profile
• Main Clients
nlm-development.com
“Is Social Media a fad,
or the biggest shift
since the Industrial
Revolution?”
Erik Qualman
the author of socialnomics
The Communication Revolution
The Digital Revolution
has fundamentally
transformed the way
we communicate…
Accelerating Business Communicationnlm-development.com
… From a Broadcast
Model of
Communication…
Traditional Tools
…To Global
collaborative
communities run by
user driven content
Network
Communication
Accelerating Business Communicationnlm-development.com
The global
communication
revolution is…
Accelerating Business Communicationnlm-development.com
…powered
by a rich
set of new
technologies
…which cost
close to
nothing to
run
Accelerating Business Communicationnlm-development.com
…whose
numbers
are staggering
…and are
exponential
Accelerating Business Communicationnlm-development.com
Training has to start
now … the wait and
see option is not an
option
Networked Business
Communication and
collaboration skills
Expert
Competence
Time
Beginner
WITH A
STEEP
LEARNING
CURVE
Accelerating Business Communicationnlm-development.com
"We don't have a
choice on whether
we do social media,
the question is
how well we do it".
Erik Qualman
the author of socialnomics
NLM Programme Matrix
Content Programme
COURSE MODULES
Language
Development
Effective English
Study Skills
eLearning
Blended Learning
Language
Development
Basic
Global Business Skills Virtual Learning Platform
Global
Business Skills
Global Mind
Presentation Skills
Logical Thinking
Meeting Skills
Integrated Bus Skills
Negotiation Skills
Basic Skills
Blended Learning
Advanced
Blended Learning
Corporate
Presentation Skills
Basic Skills
Blended Learning
Advanced
Blended Learning
Corporate
Meeting Skills
Basic Analysis Skills
Learning to Learn
Creative Thinking
Problem Solving
Disruptive
Innovation
Meeting Skills
Presentation
Skills
Logical & Creative
Thinking Skills
Negotiating
Skills
Basic Skills
Blended Learning
Advanced
Blended Learning
Corporate
Meeting Skills
Advanced level one Advanced level two
Train the
Trainer
Basic Skills
Blended Learning
Advanced
Blended Learning
Corporate
Coaching Skills
Social Media
101
Basic Skills
Blended Learning
Advanced
Blended Learning
Corporate Social
Media
AcceleratingCommunicationProgrammeMatrix
GlobalBusinessSkills|InternationalTrainingConsultants|nlm-development.com
GLOBAL BUSINESS SKILLS
VIRTUAL LEARNING PLATFORM
www.nlmsocialnet.com
Language Coaching:
Developing Business Skills
Accelerating Business Communication
Language Coaching:
Developing
Business Skills
Programme Overview
Training Objectives
This course is designed for Managers and all business professionals
looking not only to enhance their language skills but best business
practices for international communication.
Using the multi-meeting method of alternating with 2 trainers, the
first part of the course will emphasize the basic business language
skills for communicating in the business world. The second part of
the course will concentrate on the participants specific business
needs for their job (terminology and first hand experience from an
expert within the field will add to the richness of these
exchanges).
Included in the programme is access to the nlmsocialnet.com a
collaborative learning space for all nlm clients participants. The
social media tools ground the participant in real world technology
and actively demonstrate its impact in the workplace and society.
NLM is dedicated to helping participants reach their business goals
in becoming operational and more at ease in the chosen language
for their professional needs.
Programme Timetable
Modules of 30 to 60 hours, or semi and intensive workshops are
available upon request. Training done at the location of your
choice.
nlm-development.com
Presentation Skills
Accelerating Business Communication
Presentation Skills
Programme Overview
Training Objectives
This programme introduces a proven three-step methodology that
guarantees participants rapidly become skilled at giving
presentations.
Step One: Presentation Creation
Participants learn how to use mind maps to analyze an
international audience identify their needs and define the
presentation objectives (smart process) .
Step Two: Write the Presentation
Participants learn how to write a presentation using the latest
social media tools to gain the interest and attention of the
audience.
Step Three: Practice and Feedback
Participants learn how to practice their presentation and increase
their performance through video feedback and coaching.
The overall objective of this seminar is to ensure that all
participants can prepare and deliver effective business
presentations in English, French or the language of your choice.
Programme Timetable
The Programmes timetable is two to five days and the courses
and are custom built to the individuals and business needs and
objectives.
nlm-development.com
Meeting Skills
Accelerating Business Communication
Meeting Skills
Programme Overview
Training Objectives
This programme develops business meeting skills and
techniques meetings in English. Students practice and
develop their business meeting skills through role-play
simulation, peer feedback and a formal review of their
communication, participation, and facilitation style.
STAGE ONE: COMMUNICATION TECHNIQUES
Practical communication skills and techniques to help
participants actively participate in business meeting.
STAGE TWO: PREPARING
Participants learn how prepare for business meetings by
using the six thinking hat methodology pioneered by
Edward de Bono.
STAGE THREE: FACILITATING AND ROLE PLAYING
Participants learn how to manage business meetings
through in depth role playing simulations.
The overall objective of this seminar is to ensure that all
participants can prepare for and participate effectively in
business meetings in English, French or the language of
your choice.
Programme Timetable
The Programmes timetable is two to five days and the courses
and are custom built to the individuals and business needs and
objectives.
nlm-development.com
Logical & Creative Thinking
Skills
Accelerating Business Communication
Logical & Creative
Thinking Skills
Programme Overview
Training Objectives
The power of creativity, the power of ideas, drives organic growth
and brand value. If you want to drive innovation and create new
ideas you have to understand how your behavior can change the
status quo and release new energies and opportunities. From the
typewriter to the Xerox to the computer, the history of innovation
is littered with examples of how status quo thinking guarantees
you avoid success. Transforming the status quo is about learning
how to learn, it is about deploying imagination alongside analysis
to open the door to innovative strategies.
Programme Timetable
The Programmes timetable is two to five days and the courses
and are custom built to the individuals and business needs and
objectives.
The highly interactive workshop takes participants on a
journey through the logic of innovation, using practical tools,
case studies and creative thinking techniques.
› Understanding the relationship between strategy, creativity,
innovation, leadership and patterns of thinking, talking and
acting
› Examining the role of language, emotion, perception and culture
in organizing experience
› Understanding why ‘good communication’ and ‘good
management’ are bad for business
› Understand the role of technology/Web 2.0 in driving strategic
innovation through collaboration
› Understanding the relationship between personal values and
organizational change
› Understanding and applying the model of learning how to learn
and the four strategic thinking skills
› Understanding and applying the Blue Ocean model of Innovation:
creating a “to be” and an “as is” strategy canvas.
› Developing an understanding of personal and organizational
obstacles to innovation and creativity
nlm-development.com
Negotiation Skills
Accelerating Business Communication
Negotiation Skills
Programme Overview
Training Objectives
This programme introduces negotiation skills for executives who need to
operate internationally. Students learn to how to develop win-win negotiation
outcomes, plan strategic account campaigns, establish the correct strategic
relationships for contract agreements and project implementations.
PHASE ONE: OBJECTIVE/CAMPAIGN PLANNING
Participants learn how to define mutually agreed outcomes and identify the key
agenda items. They learn how to create a negotiation framework that can meet
the needs of each party.
PHASE TWO: MANAGING THE NEGOTIATION
Participants learn a range of tools and models to help them manage the
negotiation meeting process. They learn how to create initial value statements
during the initial meetings and then use these principles to define a project
roadmap with the key milestones mapped out including timeframe and go/no
go stages.
PHASE THREE: MANAGING AGREEMENTS
Participants learn the importance of being intimately involved in project
implementation working to ensure that customer objectives are in line with key
contract points. Understanding the cultural differences between the spirit of
the agreement and the black and white terms of the contract are fundamental
in operating successful international projects.
The overall objective of this seminar is to ensure that all
participants can negotiate in English, French or the
language of your choice.
Programme Timetable
The Programmes timetable is two to five days and the courses
and are custom built to the individuals and business needs and
objectives.
nlm-development.com
Train The Trainer
Accelerating Business Communication
Train The Trainer
Training Objectives
Audience
Learn creative ideas, strategies and techniques that meet the needs of
trainers in the software, telecommunication, educational, manufacturing,
and other industries. Participants will learn training concepts they can
immediately apply in the classroom and business settings for both technical
and non-technical training.
Step 1: Adult Learning and Training Facilitation
· Acknowledging Characteristics of Adult Learners
· Understanding Adult Learning Styles and Models
· Deciding on Presentation Method
· Dealing with Varying Skill Sets
· Refining Your Plan
· Creating a Learning Environment
Step 2: Delivering the Class
· Developing Communication Skills : body language, eye contact, voice
· Active Listening,
· Barriers to Effective Communication
· Beginning the Training Session
· Understanding Questioning Techniques and Q&A tips
· Managing Difficult Behaviors
· Ending the Training Session
Step 3 Feedback and Evaluation
· Overview of Feedback & Implementing Types of Feedback
· Guidelines for Giving and Receiving Feedback
· Using Questioning Techniques to Elicit Feedback
· End-of-Course Evaluations
· Performing Self-Feedback
Our aim to take the Manager to Facilitator role by implementing
effective methods for getting the message across different
management styles and multicultural business practices. Public
speaking, creating group cohesiveness and excellent listening skills
are a must for this module.
Programme Timetable
From 2 to 5 days depending on size of the group. Some
presentation skills experience helpful but not necessary.
Languages: English, French, German or Spanish. Location of your
choice.
Programme Overview
nlm-development.com
Social Media 101
Accelerating Business Communication
Social Media 101
This programme introduces a proven three-step methodology that guarantees
participants rapidly become skilled at and realize the power of new technology
and the chance to apply and grow their social media skills through hands on
practical experience.
STEP ONE: THE POWER OF SOCIAL MEDIA
Participants learn how social media is a communication paradigm that is altering
the landscape of business and society. From the middle east to silicon valley
social media tools and techniques provide the framework for political and
business revolution.
STEP TWO: HANDS ON PRACTICAL EXPERIENCE
Participants learn how to use the key tools and techniques of social media and
understand the strength and weakness of each application; Live exercises from
creating your own social network to making your own movie.
STEP THREE: BUILD A SOCIAL MEDIA STRATEGY
Participants learn how to build a social media strategy and implement the latest
tools and services to achieve clearly defined business objectives.
Programme Timetable
The Programmes timetable is two to five days and the courses
and are custom built to the individuals and business needs and
objectives.
Programme Overview
Training Objectives
The overall objective of this programme is to ensure that
all participants can learn how to build a social media
strategy in English, French or language of your choice.
nlm-development.com
Company Profile
NLM specializes in developing communication and management
skills for people working in global business environments.
We provide a comprehensive range of training seminars and
employee development programs linked directly to the
operational and strategic needs of your business.
We aim to develop the true potential of employee in order
enhance their ability to communicate effectively, and
successfully manage multi-cultural business teams and projects.
Main clients
Created in 2007
Official French Training Organization
French American Chamber of Commerce
Chicago Chapter
Member EOA France
NLM Development
118-122, avenue de France
75013 PARIS, France
Tél: 01 46 46 13 18
Fax: 01 46 46 10 00
nlm-development.com

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Accelerating Business Communication Skills

  • 1. Accelerating Business Communication Global Business Skills | International Training Consultants | nlm-development.com Workshops | Programmes | Seminars | Coaching NLM specializes in developing communication and management skills for people working in global business environments.
  • 2. Contents Could your business benefit from a Business Communication Programme? Average Benefits Achieved Accelerating Business Communication: • An increase in International Communication and Collaboration skills • Development of key business meeting and presentation skills • Development of analytic, creative and problem solving skills • Intensive Training in social media communication and network tools Accelerating Business Communication • The Communication Revolution • NLM Programme Matrix • Global Business Skills Virtual Learning Platform • General Language Coaching Programme & Business Skills • Presentation Skills • Meeting Skills • Logical & Creative Thinking Skills • Negotiation Skills • Train the Trainer • Company Profile • Main Clients nlm-development.com
  • 3. “Is Social Media a fad, or the biggest shift since the Industrial Revolution?” Erik Qualman the author of socialnomics The Communication Revolution
  • 4. The Digital Revolution has fundamentally transformed the way we communicate… Accelerating Business Communicationnlm-development.com
  • 5. … From a Broadcast Model of Communication… Traditional Tools …To Global collaborative communities run by user driven content Network Communication Accelerating Business Communicationnlm-development.com
  • 6. The global communication revolution is… Accelerating Business Communicationnlm-development.com
  • 7. …powered by a rich set of new technologies …which cost close to nothing to run Accelerating Business Communicationnlm-development.com
  • 9. Training has to start now … the wait and see option is not an option Networked Business Communication and collaboration skills Expert Competence Time Beginner WITH A STEEP LEARNING CURVE Accelerating Business Communicationnlm-development.com
  • 10. "We don't have a choice on whether we do social media, the question is how well we do it". Erik Qualman the author of socialnomics
  • 12. Content Programme COURSE MODULES Language Development Effective English Study Skills eLearning Blended Learning Language Development Basic Global Business Skills Virtual Learning Platform Global Business Skills Global Mind Presentation Skills Logical Thinking Meeting Skills Integrated Bus Skills Negotiation Skills Basic Skills Blended Learning Advanced Blended Learning Corporate Presentation Skills Basic Skills Blended Learning Advanced Blended Learning Corporate Meeting Skills Basic Analysis Skills Learning to Learn Creative Thinking Problem Solving Disruptive Innovation Meeting Skills Presentation Skills Logical & Creative Thinking Skills Negotiating Skills Basic Skills Blended Learning Advanced Blended Learning Corporate Meeting Skills Advanced level one Advanced level two Train the Trainer Basic Skills Blended Learning Advanced Blended Learning Corporate Coaching Skills Social Media 101 Basic Skills Blended Learning Advanced Blended Learning Corporate Social Media AcceleratingCommunicationProgrammeMatrix GlobalBusinessSkills|InternationalTrainingConsultants|nlm-development.com
  • 13. GLOBAL BUSINESS SKILLS VIRTUAL LEARNING PLATFORM www.nlmsocialnet.com
  • 14.
  • 16. Accelerating Business Communication Language Coaching: Developing Business Skills Programme Overview Training Objectives This course is designed for Managers and all business professionals looking not only to enhance their language skills but best business practices for international communication. Using the multi-meeting method of alternating with 2 trainers, the first part of the course will emphasize the basic business language skills for communicating in the business world. The second part of the course will concentrate on the participants specific business needs for their job (terminology and first hand experience from an expert within the field will add to the richness of these exchanges). Included in the programme is access to the nlmsocialnet.com a collaborative learning space for all nlm clients participants. The social media tools ground the participant in real world technology and actively demonstrate its impact in the workplace and society. NLM is dedicated to helping participants reach their business goals in becoming operational and more at ease in the chosen language for their professional needs. Programme Timetable Modules of 30 to 60 hours, or semi and intensive workshops are available upon request. Training done at the location of your choice. nlm-development.com
  • 18. Accelerating Business Communication Presentation Skills Programme Overview Training Objectives This programme introduces a proven three-step methodology that guarantees participants rapidly become skilled at giving presentations. Step One: Presentation Creation Participants learn how to use mind maps to analyze an international audience identify their needs and define the presentation objectives (smart process) . Step Two: Write the Presentation Participants learn how to write a presentation using the latest social media tools to gain the interest and attention of the audience. Step Three: Practice and Feedback Participants learn how to practice their presentation and increase their performance through video feedback and coaching. The overall objective of this seminar is to ensure that all participants can prepare and deliver effective business presentations in English, French or the language of your choice. Programme Timetable The Programmes timetable is two to five days and the courses and are custom built to the individuals and business needs and objectives. nlm-development.com
  • 20. Accelerating Business Communication Meeting Skills Programme Overview Training Objectives This programme develops business meeting skills and techniques meetings in English. Students practice and develop their business meeting skills through role-play simulation, peer feedback and a formal review of their communication, participation, and facilitation style. STAGE ONE: COMMUNICATION TECHNIQUES Practical communication skills and techniques to help participants actively participate in business meeting. STAGE TWO: PREPARING Participants learn how prepare for business meetings by using the six thinking hat methodology pioneered by Edward de Bono. STAGE THREE: FACILITATING AND ROLE PLAYING Participants learn how to manage business meetings through in depth role playing simulations. The overall objective of this seminar is to ensure that all participants can prepare for and participate effectively in business meetings in English, French or the language of your choice. Programme Timetable The Programmes timetable is two to five days and the courses and are custom built to the individuals and business needs and objectives. nlm-development.com
  • 21. Logical & Creative Thinking Skills
  • 22. Accelerating Business Communication Logical & Creative Thinking Skills Programme Overview Training Objectives The power of creativity, the power of ideas, drives organic growth and brand value. If you want to drive innovation and create new ideas you have to understand how your behavior can change the status quo and release new energies and opportunities. From the typewriter to the Xerox to the computer, the history of innovation is littered with examples of how status quo thinking guarantees you avoid success. Transforming the status quo is about learning how to learn, it is about deploying imagination alongside analysis to open the door to innovative strategies. Programme Timetable The Programmes timetable is two to five days and the courses and are custom built to the individuals and business needs and objectives. The highly interactive workshop takes participants on a journey through the logic of innovation, using practical tools, case studies and creative thinking techniques. › Understanding the relationship between strategy, creativity, innovation, leadership and patterns of thinking, talking and acting › Examining the role of language, emotion, perception and culture in organizing experience › Understanding why ‘good communication’ and ‘good management’ are bad for business › Understand the role of technology/Web 2.0 in driving strategic innovation through collaboration › Understanding the relationship between personal values and organizational change › Understanding and applying the model of learning how to learn and the four strategic thinking skills › Understanding and applying the Blue Ocean model of Innovation: creating a “to be” and an “as is” strategy canvas. › Developing an understanding of personal and organizational obstacles to innovation and creativity nlm-development.com
  • 24. Accelerating Business Communication Negotiation Skills Programme Overview Training Objectives This programme introduces negotiation skills for executives who need to operate internationally. Students learn to how to develop win-win negotiation outcomes, plan strategic account campaigns, establish the correct strategic relationships for contract agreements and project implementations. PHASE ONE: OBJECTIVE/CAMPAIGN PLANNING Participants learn how to define mutually agreed outcomes and identify the key agenda items. They learn how to create a negotiation framework that can meet the needs of each party. PHASE TWO: MANAGING THE NEGOTIATION Participants learn a range of tools and models to help them manage the negotiation meeting process. They learn how to create initial value statements during the initial meetings and then use these principles to define a project roadmap with the key milestones mapped out including timeframe and go/no go stages. PHASE THREE: MANAGING AGREEMENTS Participants learn the importance of being intimately involved in project implementation working to ensure that customer objectives are in line with key contract points. Understanding the cultural differences between the spirit of the agreement and the black and white terms of the contract are fundamental in operating successful international projects. The overall objective of this seminar is to ensure that all participants can negotiate in English, French or the language of your choice. Programme Timetable The Programmes timetable is two to five days and the courses and are custom built to the individuals and business needs and objectives. nlm-development.com
  • 26. Accelerating Business Communication Train The Trainer Training Objectives Audience Learn creative ideas, strategies and techniques that meet the needs of trainers in the software, telecommunication, educational, manufacturing, and other industries. Participants will learn training concepts they can immediately apply in the classroom and business settings for both technical and non-technical training. Step 1: Adult Learning and Training Facilitation · Acknowledging Characteristics of Adult Learners · Understanding Adult Learning Styles and Models · Deciding on Presentation Method · Dealing with Varying Skill Sets · Refining Your Plan · Creating a Learning Environment Step 2: Delivering the Class · Developing Communication Skills : body language, eye contact, voice · Active Listening, · Barriers to Effective Communication · Beginning the Training Session · Understanding Questioning Techniques and Q&A tips · Managing Difficult Behaviors · Ending the Training Session Step 3 Feedback and Evaluation · Overview of Feedback & Implementing Types of Feedback · Guidelines for Giving and Receiving Feedback · Using Questioning Techniques to Elicit Feedback · End-of-Course Evaluations · Performing Self-Feedback Our aim to take the Manager to Facilitator role by implementing effective methods for getting the message across different management styles and multicultural business practices. Public speaking, creating group cohesiveness and excellent listening skills are a must for this module. Programme Timetable From 2 to 5 days depending on size of the group. Some presentation skills experience helpful but not necessary. Languages: English, French, German or Spanish. Location of your choice. Programme Overview nlm-development.com
  • 28. Accelerating Business Communication Social Media 101 This programme introduces a proven three-step methodology that guarantees participants rapidly become skilled at and realize the power of new technology and the chance to apply and grow their social media skills through hands on practical experience. STEP ONE: THE POWER OF SOCIAL MEDIA Participants learn how social media is a communication paradigm that is altering the landscape of business and society. From the middle east to silicon valley social media tools and techniques provide the framework for political and business revolution. STEP TWO: HANDS ON PRACTICAL EXPERIENCE Participants learn how to use the key tools and techniques of social media and understand the strength and weakness of each application; Live exercises from creating your own social network to making your own movie. STEP THREE: BUILD A SOCIAL MEDIA STRATEGY Participants learn how to build a social media strategy and implement the latest tools and services to achieve clearly defined business objectives. Programme Timetable The Programmes timetable is two to five days and the courses and are custom built to the individuals and business needs and objectives. Programme Overview Training Objectives The overall objective of this programme is to ensure that all participants can learn how to build a social media strategy in English, French or language of your choice. nlm-development.com
  • 29. Company Profile NLM specializes in developing communication and management skills for people working in global business environments. We provide a comprehensive range of training seminars and employee development programs linked directly to the operational and strategic needs of your business. We aim to develop the true potential of employee in order enhance their ability to communicate effectively, and successfully manage multi-cultural business teams and projects. Main clients Created in 2007 Official French Training Organization French American Chamber of Commerce Chicago Chapter Member EOA France NLM Development 118-122, avenue de France 75013 PARIS, France Tél: 01 46 46 13 18 Fax: 01 46 46 10 00 nlm-development.com