The document discusses the future of work and the death of traditional concepts like working from the office or a single location. It notes that according to a 2012 study, the percentage of time people spend working from home or third spaces is increasing, while time spent working from an assigned office desk is decreasing. The document also discusses how work is becoming more virtualized and activity-based through technologies like cloud computing and BYOD (bring your own device) policies, and how this affects work patterns and productivity. It concludes by mentioning how work may soon also involve wearable devices or "wear your own device (WYOD)".

1. The Death of Dolly, Dilbert,
Dr No & Distance: the
future of work.
Dr Nicola J Millard, Customer Experience
Futurologist, BT Global Services
nicola.millard@bt.com @DocNicola

2. WorkShift: the Death of…

3. Source: The Balanced Communications Diet for Business, BT White Paper, 2013.

4. Source: The Balanced Communications Diet for Business, BT White Paper, 2013.

6. Where have all the people gone?
100%
Anywhere
(on the move)
80%
Home
Third spaces
Workhubs
60%
A hot desk
40%
My office desk
20%
0%
Source: London Business School Hotspots Movement, 2012
•
Source: London Business School Hotspots Movement, 2012

7. Socialising in the Office: working in the Cloud
“Coffice” worker
Home worker
Virtualised working
Activity based working

8. Connecting the inner Neanderthal
Poor
Rich

9. BYOD is happening... and its affects are being seen
A further 6% aren’t
allowed, but do
it anyway
Of all IT managers,
60% think that the
use of smart devices
has helped productivity
within the organisation
48% of employees
say that they are
allowed to use their
personal devices for
work purposes
84% of IT managers
think that adopting a
BYO policy gives
competitive advantage
For organisations
with a BYOD policy,
54% say they are
facing a challenge
managing the policy
across different
countries due to
regions having
significantly different
policies
56% of
organisations have
noticed a decrease in
performance of at least
some applications due
to the increased
demand upon
bandwidth

10. And then… WYOD… “Wear” Your Own Device!
BT Connect. Networks that think
Global Customer Forum
10

11. Want to Know More?
Dr Nicola J Millard,
Customer Experience Futurologist,
BT Global Services
nicola.millard@bt.com @DocNicola