SlideShare una empresa de Scribd logo
1 de 28
Prepared by  Suzanne Lewis Area Libraries, IM&T November 2007 Focus on the User Environment: Enhancing Library Usability
Usability ,[object Object],[object Object],[object Object],[object Object],[object Object]
Ease of Use ,[object Object],[object Object]
Usefulness ,[object Object],[object Object]
ease of use + usefulness = usability Dicks, R. Stanley. Mis-usability: on the uses and misuses of usability testing.  Proceedings of the 20th Annual International Conference on Computer Documentation , 26-30.  October 20-23, 2002, Toronto, Ontario, Canada
Usability Quick Fixes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Stanley, J & L. 2004.  Think for your customer . Lizardpublishing.biz: Kalamunda, WA . All faded, ripped signs are removed All signage is relevant to today  All lights are working All displays re-stocked All clutter removed from counter All staff wearing name badges Windows, doors, floors clean & all litter removed Time on clock is correct Velcro, Blu-Tack and sticky tape removed Brochure holders full of relevant leaflets Out of date material removed from counter Completed (tick  √) Daily Checklist
What Makes a Library Usable? ,[object Object],[object Object],[object Object],[object Object]
Three Types of Librarianship ,[object Object],[object Object],[object Object]
Lollipop Librarianship ,[object Object],[object Object],[object Object],[object Object]
Lollipop Librarianship ,[object Object],[object Object],[object Object],[object Object]
Referrals from Search Engines to Web Sites  of 844 Journals Hosted by HighWire Press (June 2005) Steinbrook, R. Searching for the right search – reaching the medical literature.  New England Journal of Medicine  2006; 354:4-7.
Broccoli Librarianship ,[object Object],[object Object]
Information Literacy ,[object Object],[object Object],[object Object],[object Object]
Evidence Based Librarianship ,[object Object],Booth, A. (2006). Counting what counts: performance measurement and evidence-based practice.  Performance Measurement and Metrics, 7 (2), 63-74.
All Too Familiar? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Stages of EBLIP ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Formulate a Question ,[object Object],[object Object],[object Object],[object Object],[object Object]
Focus the Question ,[object Object],[object Object]
Finding the Evidence ,[object Object],[object Object],[object Object]
Appraise the Evidence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Apply the Evidence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evaluate Impact ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Libraries Using Evidence
What does EBLIP have to do  with Usability? ,[object Object],[object Object],[object Object]
Usability and Web 2.0/Library 2.0 Ann Arbor District Library Catalogue http://www.aadl.org/catalog
OPAC 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 

Más contenido relacionado

La actualidad más candente

How search results became 'the new black'
How search results became 'the new black'How search results became 'the new black'
How search results became 'the new black'Katherine Rose
 
Library evaluation and performance measurement review of literature
Library evaluation and performance measurement   review of literatureLibrary evaluation and performance measurement   review of literature
Library evaluation and performance measurement review of literatureFe Angela Verzosa
 
Altmetrics: An Overview
Altmetrics: An OverviewAltmetrics: An Overview
Altmetrics: An OverviewPallab Pradhan
 
Altmetrics apples and oranges
Altmetrics apples and orangesAltmetrics apples and oranges
Altmetrics apples and orangesPat Loria
 
How discovery impacts of users' experiences
How discovery impacts of users' experiencesHow discovery impacts of users' experiences
How discovery impacts of users' experiencesKatherine Rose
 
Van bibliometrics naar altmetrics
Van bibliometrics naar altmetricsVan bibliometrics naar altmetrics
Van bibliometrics naar altmetricsWouter Gerritsma
 
Scholarly Metrics Bootcamp USAIN 2014 Pre-conference workshop
Scholarly Metrics Bootcamp USAIN 2014 Pre-conference workshopScholarly Metrics Bootcamp USAIN 2014 Pre-conference workshop
Scholarly Metrics Bootcamp USAIN 2014 Pre-conference workshopPlethora121
 
Google Scholar for Bibliometrics
Google Scholar for BibliometricsGoogle Scholar for Bibliometrics
Google Scholar for Bibliometricssherif user group
 
Mining Virtual Reference Data for an Iterative Assessment Cycle
Mining Virtual Reference Data for an Iterative Assessment CycleMining Virtual Reference Data for an Iterative Assessment Cycle
Mining Virtual Reference Data for an Iterative Assessment CycleAmanda Clay Powers
 
Undergraduate Use and Expectations of CU Boulder Libraries
Undergraduate Use and Expectations of CU Boulder LibrariesUndergraduate Use and Expectations of CU Boulder Libraries
Undergraduate Use and Expectations of CU Boulder LibrariesMatthew Hamilton
 
Altmetrics for Showing Research Impact
Altmetrics for Showing Research ImpactAltmetrics for Showing Research Impact
Altmetrics for Showing Research ImpactRobin Featherstone
 
Introduction to Digital Life
Introduction to Digital LifeIntroduction to Digital Life
Introduction to Digital LifeKR_Barker
 
Metrics: what they are and how to use them
Metrics: what they are and how to use themMetrics: what they are and how to use them
Metrics: what they are and how to use themDavid Jenkins
 
Altmetrics 2015 jan
Altmetrics 2015 janAltmetrics 2015 jan
Altmetrics 2015 janCMHSL
 

La actualidad más candente (20)

How search results became 'the new black'
How search results became 'the new black'How search results became 'the new black'
How search results became 'the new black'
 
Library evaluation and performance measurement review of literature
Library evaluation and performance measurement   review of literatureLibrary evaluation and performance measurement   review of literature
Library evaluation and performance measurement review of literature
 
Altmetrics: An Overview
Altmetrics: An OverviewAltmetrics: An Overview
Altmetrics: An Overview
 
EDS across the pond
EDS across the pondEDS across the pond
EDS across the pond
 
Measuring research impact with bibliometrics
Measuring research impact with bibliometricsMeasuring research impact with bibliometrics
Measuring research impact with bibliometrics
 
Altmetrics apples and oranges
Altmetrics apples and orangesAltmetrics apples and oranges
Altmetrics apples and oranges
 
How discovery impacts of users' experiences
How discovery impacts of users' experiencesHow discovery impacts of users' experiences
How discovery impacts of users' experiences
 
Allmetrics. Not Altmetrics.
Allmetrics. Not Altmetrics.Allmetrics. Not Altmetrics.
Allmetrics. Not Altmetrics.
 
Van bibliometrics naar altmetrics
Van bibliometrics naar altmetricsVan bibliometrics naar altmetrics
Van bibliometrics naar altmetrics
 
Scholarly Metrics Bootcamp USAIN 2014 Pre-conference workshop
Scholarly Metrics Bootcamp USAIN 2014 Pre-conference workshopScholarly Metrics Bootcamp USAIN 2014 Pre-conference workshop
Scholarly Metrics Bootcamp USAIN 2014 Pre-conference workshop
 
Google Scholar for Bibliometrics
Google Scholar for BibliometricsGoogle Scholar for Bibliometrics
Google Scholar for Bibliometrics
 
Mining Virtual Reference Data for an Iterative Assessment Cycle
Mining Virtual Reference Data for an Iterative Assessment CycleMining Virtual Reference Data for an Iterative Assessment Cycle
Mining Virtual Reference Data for an Iterative Assessment Cycle
 
Rethinking the Integrated Library System
Rethinking the Integrated Library SystemRethinking the Integrated Library System
Rethinking the Integrated Library System
 
Undergraduate Use and Expectations of CU Boulder Libraries
Undergraduate Use and Expectations of CU Boulder LibrariesUndergraduate Use and Expectations of CU Boulder Libraries
Undergraduate Use and Expectations of CU Boulder Libraries
 
Altmetrics for Showing Research Impact
Altmetrics for Showing Research ImpactAltmetrics for Showing Research Impact
Altmetrics for Showing Research Impact
 
Freely Available Scholarly Metrics
Freely Available Scholarly Metrics Freely Available Scholarly Metrics
Freely Available Scholarly Metrics
 
Introduction to Digital Life
Introduction to Digital LifeIntroduction to Digital Life
Introduction to Digital Life
 
Metrics: what they are and how to use them
Metrics: what they are and how to use themMetrics: what they are and how to use them
Metrics: what they are and how to use them
 
Altmetrics 2015 jan
Altmetrics 2015 janAltmetrics 2015 jan
Altmetrics 2015 jan
 
Bibliometrics
BibliometricsBibliometrics
Bibliometrics
 

Similar a Focus on the user environment: increase your library's usability (Suzanne Lewis)

Evidence-based Research in Library and Information Practice
Evidence-based Research in Library and Information PracticeEvidence-based Research in Library and Information Practice
Evidence-based Research in Library and Information PracticeFe Angela Verzosa
 
Nursing - Introduction To Literature Searching
Nursing - Introduction To Literature SearchingNursing - Introduction To Literature Searching
Nursing - Introduction To Literature SearchingJamie Halstead
 
Evidence Based Library and Information Practice
Evidence Based Library and Information PracticeEvidence Based Library and Information Practice
Evidence Based Library and Information PracticeSelf Employed
 
Health Promotion Introduction To Literature Searching
Health Promotion Introduction To Literature SearchingHealth Promotion Introduction To Literature Searching
Health Promotion Introduction To Literature SearchingJamie Halstead
 
Getting Evidence into Practice
Getting Evidence into PracticeGetting Evidence into Practice
Getting Evidence into PracticeLorie Kloda
 
Choosing What to Hold and What to Fold: Database Quality Decisions in Tough ...
Choosing What to Hold and What to Fold: Database Quality Decisions in Tough ...Choosing What to Hold and What to Fold: Database Quality Decisions in Tough ...
Choosing What to Hold and What to Fold: Database Quality Decisions in Tough ...tfons
 
How students *really* do research - Findings from the Research Confession Booth
How students *really* do research - Findings from the Research Confession BoothHow students *really* do research - Findings from the Research Confession Booth
How students *really* do research - Findings from the Research Confession BoothEmily Singley
 
Evidence based librarianship in practice: Using evidence in health sciences l...
Evidence based librarianship in practice: Using evidence in health sciences l...Evidence based librarianship in practice: Using evidence in health sciences l...
Evidence based librarianship in practice: Using evidence in health sciences l...Lorie Kloda
 
Evidence Based Librarianship in Practice
Evidence Based Librarianship in PracticeEvidence Based Librarianship in Practice
Evidence Based Librarianship in PracticeLorie Kloda
 
Nursing Intro To Lit Searching Presentation 2010
Nursing Intro To Lit Searching Presentation 2010Nursing Intro To Lit Searching Presentation 2010
Nursing Intro To Lit Searching Presentation 2010Jamie Halstead
 
Use of a follow-up survey for improvement of a digital library
Use of a follow-up survey for improvement of a digital libraryUse of a follow-up survey for improvement of a digital library
Use of a follow-up survey for improvement of a digital libraryKathryn Brockmeier
 
Bridging the Gap: Encouraging Engagement with Library Services and Technologies
Bridging the Gap: Encouraging Engagement with Library Services and TechnologiesBridging the Gap: Encouraging Engagement with Library Services and Technologies
Bridging the Gap: Encouraging Engagement with Library Services and TechnologiesTed Lin (林泰宏)
 
Usability Testing a Public ERM: Worth the Effort?
Usability Testing a Public ERM: Worth the Effort?Usability Testing a Public ERM: Worth the Effort?
Usability Testing a Public ERM: Worth the Effort?Stephanie Brown
 
Online Catalogs: What Users and Librarians Want
Online Catalogs: What Users and Librarians WantOnline Catalogs: What Users and Librarians Want
Online Catalogs: What Users and Librarians WantKaren S Calhoun
 

Similar a Focus on the user environment: increase your library's usability (Suzanne Lewis) (20)

Usability for iCONN
Usability for iCONNUsability for iCONN
Usability for iCONN
 
Evidence-based Research in Library and Information Practice
Evidence-based Research in Library and Information PracticeEvidence-based Research in Library and Information Practice
Evidence-based Research in Library and Information Practice
 
Nursing - Introduction To Literature Searching
Nursing - Introduction To Literature SearchingNursing - Introduction To Literature Searching
Nursing - Introduction To Literature Searching
 
Evidence Based Library and Information Practice
Evidence Based Library and Information PracticeEvidence Based Library and Information Practice
Evidence Based Library and Information Practice
 
Health Promotion Introduction To Literature Searching
Health Promotion Introduction To Literature SearchingHealth Promotion Introduction To Literature Searching
Health Promotion Introduction To Literature Searching
 
Getting Evidence into Practice
Getting Evidence into PracticeGetting Evidence into Practice
Getting Evidence into Practice
 
Choosing What to Hold and What to Fold: Database Quality Decisions in Tough ...
Choosing What to Hold and What to Fold: Database Quality Decisions in Tough ...Choosing What to Hold and What to Fold: Database Quality Decisions in Tough ...
Choosing What to Hold and What to Fold: Database Quality Decisions in Tough ...
 
And The Survey Says...
And The Survey Says...And The Survey Says...
And The Survey Says...
 
How students *really* do research - Findings from the Research Confession Booth
How students *really* do research - Findings from the Research Confession BoothHow students *really* do research - Findings from the Research Confession Booth
How students *really* do research - Findings from the Research Confession Booth
 
SciTech Conference
SciTech ConferenceSciTech Conference
SciTech Conference
 
Evidence based librarianship in practice: Using evidence in health sciences l...
Evidence based librarianship in practice: Using evidence in health sciences l...Evidence based librarianship in practice: Using evidence in health sciences l...
Evidence based librarianship in practice: Using evidence in health sciences l...
 
Ps rwebinar january2019final
Ps rwebinar january2019finalPs rwebinar january2019final
Ps rwebinar january2019final
 
Evidence Based Librarianship in Practice
Evidence Based Librarianship in PracticeEvidence Based Librarianship in Practice
Evidence Based Librarianship in Practice
 
TIDSR-DHOx
TIDSR-DHOxTIDSR-DHOx
TIDSR-DHOx
 
Nursing Intro To Lit Searching Presentation 2010
Nursing Intro To Lit Searching Presentation 2010Nursing Intro To Lit Searching Presentation 2010
Nursing Intro To Lit Searching Presentation 2010
 
Use of a follow-up survey for improvement of a digital library
Use of a follow-up survey for improvement of a digital libraryUse of a follow-up survey for improvement of a digital library
Use of a follow-up survey for improvement of a digital library
 
Bridging the Gap: Encouraging Engagement with Library Services and Technologies
Bridging the Gap: Encouraging Engagement with Library Services and TechnologiesBridging the Gap: Encouraging Engagement with Library Services and Technologies
Bridging the Gap: Encouraging Engagement with Library Services and Technologies
 
Developing a community of researchers: A role of an academic librarian
Developing a community of researchers: A role of an academic librarianDeveloping a community of researchers: A role of an academic librarian
Developing a community of researchers: A role of an academic librarian
 
Usability Testing a Public ERM: Worth the Effort?
Usability Testing a Public ERM: Worth the Effort?Usability Testing a Public ERM: Worth the Effort?
Usability Testing a Public ERM: Worth the Effort?
 
Online Catalogs: What Users and Librarians Want
Online Catalogs: What Users and Librarians WantOnline Catalogs: What Users and Librarians Want
Online Catalogs: What Users and Librarians Want
 

Más de NSWHLF2007

Librarians' story of the PDA Service at the University of Queensland Rural Cl...
Librarians' story of the PDA Service at the University of Queensland Rural Cl...Librarians' story of the PDA Service at the University of Queensland Rural Cl...
Librarians' story of the PDA Service at the University of Queensland Rural Cl...NSWHLF2007
 
Librarians' story of the PDA Service at the University of Queensland Rural Cl...
Librarians' story of the PDA Service at the University of Queensland Rural Cl...Librarians' story of the PDA Service at the University of Queensland Rural Cl...
Librarians' story of the PDA Service at the University of Queensland Rural Cl...NSWHLF2007
 
Revolutionizing consortium access with Athens single sign-on (Shannon Sweeney...
Revolutionizing consortium access with Athens single sign-on (Shannon Sweeney...Revolutionizing consortium access with Athens single sign-on (Shannon Sweeney...
Revolutionizing consortium access with Athens single sign-on (Shannon Sweeney...NSWHLF2007
 
Shifting Sands through Innovation – The Qatar Experience (Karen Joc)
Shifting Sands through Innovation – The Qatar Experience (Karen Joc)Shifting Sands through Innovation – The Qatar Experience (Karen Joc)
Shifting Sands through Innovation – The Qatar Experience (Karen Joc)NSWHLF2007
 
CCHILL out: evidence-based collection management (Robertson & Grimmond)
CCHILL out: evidence-based collection management (Robertson & Grimmond)CCHILL out: evidence-based collection management (Robertson & Grimmond)
CCHILL out: evidence-based collection management (Robertson & Grimmond)NSWHLF2007
 
Ryde Nursing Practice Network (Joseph, Hunt, & Elsmore)
Ryde Nursing Practice Network (Joseph, Hunt, & Elsmore)Ryde Nursing Practice Network (Joseph, Hunt, & Elsmore)
Ryde Nursing Practice Network (Joseph, Hunt, & Elsmore)NSWHLF2007
 
How healthy is your blog? (Nicky Hayward-Wright)
How healthy is your blog? (Nicky Hayward-Wright)How healthy is your blog? (Nicky Hayward-Wright)
How healthy is your blog? (Nicky Hayward-Wright)NSWHLF2007
 

Más de NSWHLF2007 (7)

Librarians' story of the PDA Service at the University of Queensland Rural Cl...
Librarians' story of the PDA Service at the University of Queensland Rural Cl...Librarians' story of the PDA Service at the University of Queensland Rural Cl...
Librarians' story of the PDA Service at the University of Queensland Rural Cl...
 
Librarians' story of the PDA Service at the University of Queensland Rural Cl...
Librarians' story of the PDA Service at the University of Queensland Rural Cl...Librarians' story of the PDA Service at the University of Queensland Rural Cl...
Librarians' story of the PDA Service at the University of Queensland Rural Cl...
 
Revolutionizing consortium access with Athens single sign-on (Shannon Sweeney...
Revolutionizing consortium access with Athens single sign-on (Shannon Sweeney...Revolutionizing consortium access with Athens single sign-on (Shannon Sweeney...
Revolutionizing consortium access with Athens single sign-on (Shannon Sweeney...
 
Shifting Sands through Innovation – The Qatar Experience (Karen Joc)
Shifting Sands through Innovation – The Qatar Experience (Karen Joc)Shifting Sands through Innovation – The Qatar Experience (Karen Joc)
Shifting Sands through Innovation – The Qatar Experience (Karen Joc)
 
CCHILL out: evidence-based collection management (Robertson & Grimmond)
CCHILL out: evidence-based collection management (Robertson & Grimmond)CCHILL out: evidence-based collection management (Robertson & Grimmond)
CCHILL out: evidence-based collection management (Robertson & Grimmond)
 
Ryde Nursing Practice Network (Joseph, Hunt, & Elsmore)
Ryde Nursing Practice Network (Joseph, Hunt, & Elsmore)Ryde Nursing Practice Network (Joseph, Hunt, & Elsmore)
Ryde Nursing Practice Network (Joseph, Hunt, & Elsmore)
 
How healthy is your blog? (Nicky Hayward-Wright)
How healthy is your blog? (Nicky Hayward-Wright)How healthy is your blog? (Nicky Hayward-Wright)
How healthy is your blog? (Nicky Hayward-Wright)
 

Último

Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024The Digital Insurer
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoffsammart93
 
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobeapidays
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...apidays
 
GenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdfGenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdflior mazor
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...Martijn de Jong
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUK Journal
 
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...apidays
 
What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?Antenna Manufacturer Coco
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationSafe Software
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024The Digital Insurer
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processorsdebabhi2
 
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherRemote DBA Services
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Scriptwesley chun
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerThousandEyes
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProduct Anonymous
 
AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAndrey Devyatkin
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Miguel Araújo
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonAnna Loughnan Colquhoun
 

Último (20)

Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 
GenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdfGenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdf
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
 
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
 
What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
 
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a Fresher
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of Terraform
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 

Focus on the user environment: increase your library's usability (Suzanne Lewis)

  • 1. Prepared by Suzanne Lewis Area Libraries, IM&T November 2007 Focus on the User Environment: Enhancing Library Usability
  • 2.
  • 3.
  • 4.
  • 5. ease of use + usefulness = usability Dicks, R. Stanley. Mis-usability: on the uses and misuses of usability testing. Proceedings of the 20th Annual International Conference on Computer Documentation , 26-30. October 20-23, 2002, Toronto, Ontario, Canada
  • 6.
  • 7. Stanley, J & L. 2004. Think for your customer . Lizardpublishing.biz: Kalamunda, WA . All faded, ripped signs are removed All signage is relevant to today All lights are working All displays re-stocked All clutter removed from counter All staff wearing name badges Windows, doors, floors clean & all litter removed Time on clock is correct Velcro, Blu-Tack and sticky tape removed Brochure holders full of relevant leaflets Out of date material removed from counter Completed (tick √) Daily Checklist
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. Referrals from Search Engines to Web Sites of 844 Journals Hosted by HighWire Press (June 2005) Steinbrook, R. Searching for the right search – reaching the medical literature. New England Journal of Medicine 2006; 354:4-7.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 25.
  • 26. Usability and Web 2.0/Library 2.0 Ann Arbor District Library Catalogue http://www.aadl.org/catalog
  • 27.
  • 28.