Revitalizing Fatigued Employees - Dr. Dionne Kress, Leadership Coach, D.M. Kress, LLC

Dr. Dionne Kress
D.M.Kress, LLC~ Performance Exceeding Possibility

LESSON 1: Definition of Job Burnout; What to look for
 Behavior changes
 Physical signs
 Emotional signs
 Stress vs. Burnout
LESSON 2: Dealing with Burnout: The three “R’s”
 Recognize
 Reverse
 Resilience
LESSON 3: Job Burnout Prevention Plan
 Coping with Job Burnout
 Six Strategies for Success

 What is meant by job burnout
 Signs, symptoms, and causes
 Difference between stress and burnout
 Coping strategies for you and your employees
 How to re-motivate yourself and your
employees

 Burnout is a prolonged stress response
effecting your Emotional, Mental, and Physical
state.
 Begins with feelings of being overwhelmed
and unable to meet constant demands.
 Lost interest and motivation to continue in
your role.

 Excessive Work Load
 Lack of Personal Control
 Lack of Recognition
 Role Ambiguity
 Limited Career Advancement & Opportunities
 Conflict
 Poor Leadership

 Are you Bored?
 Are you Overloaded?
 Are you Unappreciated?
 Does dragging yourself out of bed in the
morning feel like an act of Hercules?

Burnout Stress
 Characterized by
Disengagement
 Blunted Emotions
 Helplessness & Hopelessness
 Loss of motivation
 Primary damage is emotional
 May make life seem not worth
living
 Characterized by over
engagement
 Over reactive emotions
 Urgency & Hyperactivity
 Loss of energy
 Primary damage is physical
 May cause premature death

 Burnout effects your personal and
professional life, social life and home
environment.
 Burnout can create long-term changes in
your physical body making you more
susceptible to colds, flu, and other illnesses.
 Deal with BURNOUT right away do not let it
linger on making you feel worse and worse
over time.

Physical
Emotional
Behavioral

 Every day is a BAD day.
 You feel exhausted ALL the time.
 Caring about work and your personal life
feels like a waste of energy.
 Your day feels full of mind numbing, mundane,
tasks.
 You feel like nothing you do makes a difference
and you are not appreciated.

 Feeling tired and drained
 Feeling sick, lowered immunity
 Frequent headaches, back pain,
muscles aches
 Change in appetite and sleep habits

 Feelings of self-doubt and failure
 Loss of motivation
 Feeling helpless loss and defeated
 Detachment; feeling alone in the world
 Cynical and negative outlook
 Decreased satisfaction and sense of
accomplishment

 Withdrawing from responsibility
 Isolating yourself
 Procrastinating
 Using food, drugs or alcohol to cope
 Taking your frustration out on others
 Missing work, coming in late and leaving early

LESSON 2

 Recognize
 Reverse
 Resilience

 Work–related causes
 Lifestyle causes
 Personality contributions

 Three Strategies:
1. Slow Down: Rest, Reflect, and Heal
2. Get Support: Engage with friends and family
3. Re-evaluate goals and priorities

 Actively address the problem
 Clarify your job description
 Ask for new duties
 Take time off

The 4 A’s
 Avoid the stressor
 Alter the stressor
 Adapt to the stressor
 Accept the stressor

 Relaxation Rituals
 Healthy Habits
 Establish Boundaries
 Turn off technology
 Express your creativity
 Manage Stress

 ASK YOURSELF…
 Are you doing the things you enjoy everyday?

 Motivation requires a motive…
 As a manager or employee we need an
appropriate motive to perform at our best!

 Avoid or minimize overtime
 Allow for casual days, special meals, play
music in the office
 Break up the office routine
 Dress down day
 Encourage employees to go outside
 Have fresh fruit and veggies in the break
room.
 Allow random vacation days
 Express interest and ask questions

Healthy ways to relax and recharge
 Go for a walk.
 Spend time in nature.
 Call a good friend.
 Sweat out tension with a good workout.
 Write in your journal.
 Take a drive
 Savor a warm cup of coffee or tea.
 Play with your pet.
 Work in the park
 Get a massage.
 Read and inspirational book.
 Listen to music.
 Watch a comedy or favorite movie.

“Number one, the manager must understand that the
seeds of greatness do exist in every human being,
including that burned-out employee. Number two, he
should repeatedly understand and remind that
employee that failure is an event, it is not a person, that
yesterday really did end last night. Number three, the
manager should remind the employee that attitude is
entirely a matter of choice and he chooses his attitude
when he chooses the input into his mind, and so he
should choose daily to read and listen to positive
materials, and to the full extent of his ability, associate
with positive individuals.” – Zig Ziglar

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Revitalizing Fatigued Employees - Dr. Dionne Kress, Leadership Coach, D.M. Kress, LLC

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Revitalizing Fatigued Employees - Dr. Dionne Kress, Leadership Coach, D.M. Kress, LLC