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Risk Management
What is Risk? Definition of Risk There are many definitions of  risk  that vary by specific application and situational context. Risk is described both qualitatively and quantitatively.
What is Risk? Definition of Risk “ risk  is considered as an indicator of  threat , or depends on threats,  vulnerability , impact and  uncertainty .”
What is Risk? Definition of Risk “ Qualitatively ,  risk is proportional to both the expected losses which may be caused by an event and to the probability of this event.  Greater loss  and  greater event likelihood  result in a  greater overall risk .”
What is Risk? Definition of Risk “ Financial risk  is often defined as the unexpected variability or  volatility  of returns and thus includes both potential  worse-than-expected  as well as  better-than-expected  returns.”
What is Risk? Definition of Risk “ In  statistics , risk is often mapped to the  probability  of some event which is seen as  undesirable .”
What is Risk? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Definition of Risk? “ A POTENTIAL THREAT OR POSSIBILITY THAT AN ACTION OR EVENT WILL ADVERSELY AFFECT THE ABILITY TO ACHIEVE DESIRED OBJECTIVE . DESIRED OBJECTIVE:   NO SURPRISES !!!
Types of Risks? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of Risks ,[object Object],[object Object],[object Object],[object Object],[object Object]
Risk Management Risk management  is a structured approach to  managing uncertainty  related to a threat, through a sequence of  human activities including:  risk assessment ,  strategies   development to manage it, and  mitigation of risk  using  managerial resources. The strategies include  transferring the risk  to another  party,  avoiding the risk ,  reducing the negative effect  of  the risk, and  accepting some or all of the consequences  of  a particular risk.
Risk Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Risk Management Is Risk Management Applicable to Healthcare? Answer is  Yes Examples?
Risk Management Operation Room Risk Management Anesthesia 1 Patient Monitoring in the OR: Vigilance, Monitoring, and the Standard of Care 2 Anesthesia Malpractice: An Overview 3 Pre-Use Checklist for Anesthesia Units (Machines and Accessories) 4 Selecting and Using Physiologic Monitors 5 Selecting and Using Multiple Medical Gas Monitors 6 CO2 Monitors 7 Pulse Oximetry 7.1 Pulse Oximetry—More Than Meets the Eye 8 Automated Record Keeping in Anesthesia 9 NIOSH Alert: Controlling Exposures to Nitrous Oxide during Anesthetic Administration 10 Medical Gas and Vacuum Systems
Risk Management Operation Room Risk Management Anesthesia 12 Waste Anesthetic Gas 13 Technology Overview: Anesthesia Units 14 Awareness during Anesthesia Critical Care/PACU 1 Recovery Room Care 2 Do-Not-Resuscitate Orders 3 Termination of Life-Sustaining Treatment 4 Blood Transfusions 4.1 Refusal of Blood Transfusions on Religious Grounds Education/Credentialing 1 The Credentialing Process 2 Proctoring 3 First Assistants in Surgery
Risk Management Operation Room Risk Management 4 OR Nursing Preceptor Programs 5 Physician Credentialing in Gastroenterology 6 Clinical Competence in the Use of Flexible Simoidoscopy for Screening Purposes 7 Clinical Competence in Colonoscopy 8 Clinical Competence in Diagnostic Esophagogastroduodenoscopy 9Clinical Competence in Diagnostic Endoscopic Retrograde Cholangiopancreatography 10 Clinical Competence in Hemodynamic Monitoring 11 Clinical Competence in Adult Echocardiography 12 Clinical Competence in Percutaneous Transluminal Coronary Angioplasty 13 Medical Staff Credentialing
Risk Management Operation Room Risk Management Employment 1 Hiring and Firing 2 Residents 3 Floating Nurses 4 Back Injuries among Hospital Personnel 5 Employee Radiation Exposure 6 Sexual Harassment 7 Physician Substance Abuse 8 Reproductive Hazards 9 Employing Temporary and Agency Staff 10 Fatigue in Healthcare Workers 11Disruptive Practitioner Behavior
Risk Management Operation Room Risk Management Lasers 1 Surgical Lasers: A Technical Overview 2 Laser Use and Safety 3 Preventing and Fighting Laser-Related Airway Fires 4 Laser Smoke Evacuators 5 Gas Embolism during Intrauterine Laser Surgery Medical Records 1 Medical Abbreviations 2 Perioperative Documentation 3 Unauthorized Changes of Medical Records 4 Guidelines for Obstetrical Documentation 5 Retaining Electronic Monitoring Records 6 Safeguarding Electronic Medical Records
Risk Management Operation Room Risk Management Environmental Management 1 Environmental Acronyms and Abbreviations 2 Medical Waste 3 Waste Minimization 4 Personnel Exposure to Ethylene Oxide 5 Personnel Exposure to Formaldehyde 6 Noise in the OR Equipment 1 Critical Alarms 2 Defi brillator Failures 3 Antishock Trousers 4 High-Risk Equipment Problems 5 Product Briefi ng: Operating Tables 6 Cell Phones and Walkie-Talkies 7 Surgical Smoke Evacuation Systems
Risk Management Operation Room Risk Management Infection Control 1 Aseptic Technique in the Operating Room 2 Preventing Nosocomial Infections 3 Sharps Disposal Units 4 AIDS Liability 5 Hand Hygiene Safety 1 Surgical Fires 2 Surgical Fire Safety Training Program 3 Disaster Planning 4 Physical Restraints 5 Ergonomics 6 Public Address System Emergency Codes 8 Violence in Healthcare Facilities
Risk Management Operation Room Risk Management Surgery 1 Counts 2 Locating “Lost” Neurosurgical Sponges 3 Patient Positioning 4 Intraoperative Autologous Blood Transfusion 6 Surgical Drapes 7 Hypothermia Blankets 8 Electrosurgery 9 Burns during Cataract Surgery 10 Implants and Explants 11 Laparoscopic Electrosurgery Risks 12 Wrong-Site, Wrong-Procedure, and Wrong-Person Surgery 13 Bariatric Surgery
Risk Management Operation Room Risk Management Technology Management 1 Managing Equipment Service 2 Borrowing and Lending Equipment: Strategies for Reducing Liability 3 Alternate Parts and Supplies 4 Mismatched Parts and Accessories 5 Reusing Disposable Products Device Alerts Medical Device Tracking
Risk Management Is Risk Management Only About Safety? Is Risk Management Only Responsibility of Top  Management? Answer :  NO Answer :  NO
Risk Management WHEN IT COMES TO RISK MANAGEMENT,  ARE  YOU: A Fatalist  - willing to react to events without any prior  thinking  A Fanatic   -  believing that there are no risks to manage A Pessimist  -  never willing to take any risks because of  a strong fear of failure A Pragmatist  - understanding that there is a balance  between risk and reward and to identify  and manage risks
Risk Management Application of Risk Management Tools and Strategies in Hospital ,[object Object],[object Object],[object Object],[object Object],[object Object]
Risk Assessment Risk Rating  =  Number  x  Severity  x  Likelihood Score Action to be taken Less than 10 Risk is  acceptable  provided cost or effort to control the risk further is very low. 11 – 20 Risk is  low.   Action is required to reduce the risk, although low priority.  Time, effort and cost should be proportional to the risk. 21 –50 Risk is   medium .  Action required urgently to control.  Interim measures may be necessary in the short term.
Risk Assessment Risk Rating  =  Number  x  Severity  x  Likelihood Score Action to be taken 51 –100 Risk is  high .  Action required urgently control risks.  Interim measures required in the short term.  Significant effort, time etc. may have to be used to control risk. 100 + Risk totally  unacceptable , immediate action required before work activity can continue.
Risk Matrix High Likelihood Control Share Mitigate & Control Accept High Risk Medium Risk Medium Risk Low Risk Low High S e V E R I T Y
Patient Service Risk Assessment High Likelihood ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],High Risk Medium Risk Medium Risk Low Risk Low High S e V E R I T Y
Impact vs. Probability Risk Assessment
Risk Assessment Job / Facility Risk Analysis Form
Risk Assessment Job / Facility Risk Analysis Form
Risk Assessment Job / Facility Risk Analysis Form
Thanks
Risk Management By:  Nadeem Baig HSE OFFICER ZAYED MILITARY HOSPITAL ABU DHABI – U.A.E. If you have any queries, please contact  Email:  [email_address] LinkedIn:  http://ae.linkedin.com/pub/nadeem-baig/14/68a/515

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Risk management in Healthcare

  • 1.  
  • 3. What is Risk? Definition of Risk There are many definitions of risk that vary by specific application and situational context. Risk is described both qualitatively and quantitatively.
  • 4. What is Risk? Definition of Risk “ risk is considered as an indicator of threat , or depends on threats, vulnerability , impact and uncertainty .”
  • 5. What is Risk? Definition of Risk “ Qualitatively , risk is proportional to both the expected losses which may be caused by an event and to the probability of this event. Greater loss and greater event likelihood result in a greater overall risk .”
  • 6. What is Risk? Definition of Risk “ Financial risk is often defined as the unexpected variability or volatility of returns and thus includes both potential worse-than-expected as well as better-than-expected returns.”
  • 7. What is Risk? Definition of Risk “ In statistics , risk is often mapped to the probability of some event which is seen as undesirable .”
  • 8.
  • 9. Definition of Risk? “ A POTENTIAL THREAT OR POSSIBILITY THAT AN ACTION OR EVENT WILL ADVERSELY AFFECT THE ABILITY TO ACHIEVE DESIRED OBJECTIVE . DESIRED OBJECTIVE: NO SURPRISES !!!
  • 10.
  • 11.
  • 12. Risk Management Risk management is a structured approach to managing uncertainty related to a threat, through a sequence of human activities including: risk assessment , strategies development to manage it, and mitigation of risk using managerial resources. The strategies include transferring the risk to another party, avoiding the risk , reducing the negative effect of the risk, and accepting some or all of the consequences of a particular risk.
  • 13.
  • 14. Risk Management Is Risk Management Applicable to Healthcare? Answer is Yes Examples?
  • 15. Risk Management Operation Room Risk Management Anesthesia 1 Patient Monitoring in the OR: Vigilance, Monitoring, and the Standard of Care 2 Anesthesia Malpractice: An Overview 3 Pre-Use Checklist for Anesthesia Units (Machines and Accessories) 4 Selecting and Using Physiologic Monitors 5 Selecting and Using Multiple Medical Gas Monitors 6 CO2 Monitors 7 Pulse Oximetry 7.1 Pulse Oximetry—More Than Meets the Eye 8 Automated Record Keeping in Anesthesia 9 NIOSH Alert: Controlling Exposures to Nitrous Oxide during Anesthetic Administration 10 Medical Gas and Vacuum Systems
  • 16. Risk Management Operation Room Risk Management Anesthesia 12 Waste Anesthetic Gas 13 Technology Overview: Anesthesia Units 14 Awareness during Anesthesia Critical Care/PACU 1 Recovery Room Care 2 Do-Not-Resuscitate Orders 3 Termination of Life-Sustaining Treatment 4 Blood Transfusions 4.1 Refusal of Blood Transfusions on Religious Grounds Education/Credentialing 1 The Credentialing Process 2 Proctoring 3 First Assistants in Surgery
  • 17. Risk Management Operation Room Risk Management 4 OR Nursing Preceptor Programs 5 Physician Credentialing in Gastroenterology 6 Clinical Competence in the Use of Flexible Simoidoscopy for Screening Purposes 7 Clinical Competence in Colonoscopy 8 Clinical Competence in Diagnostic Esophagogastroduodenoscopy 9Clinical Competence in Diagnostic Endoscopic Retrograde Cholangiopancreatography 10 Clinical Competence in Hemodynamic Monitoring 11 Clinical Competence in Adult Echocardiography 12 Clinical Competence in Percutaneous Transluminal Coronary Angioplasty 13 Medical Staff Credentialing
  • 18. Risk Management Operation Room Risk Management Employment 1 Hiring and Firing 2 Residents 3 Floating Nurses 4 Back Injuries among Hospital Personnel 5 Employee Radiation Exposure 6 Sexual Harassment 7 Physician Substance Abuse 8 Reproductive Hazards 9 Employing Temporary and Agency Staff 10 Fatigue in Healthcare Workers 11Disruptive Practitioner Behavior
  • 19. Risk Management Operation Room Risk Management Lasers 1 Surgical Lasers: A Technical Overview 2 Laser Use and Safety 3 Preventing and Fighting Laser-Related Airway Fires 4 Laser Smoke Evacuators 5 Gas Embolism during Intrauterine Laser Surgery Medical Records 1 Medical Abbreviations 2 Perioperative Documentation 3 Unauthorized Changes of Medical Records 4 Guidelines for Obstetrical Documentation 5 Retaining Electronic Monitoring Records 6 Safeguarding Electronic Medical Records
  • 20. Risk Management Operation Room Risk Management Environmental Management 1 Environmental Acronyms and Abbreviations 2 Medical Waste 3 Waste Minimization 4 Personnel Exposure to Ethylene Oxide 5 Personnel Exposure to Formaldehyde 6 Noise in the OR Equipment 1 Critical Alarms 2 Defi brillator Failures 3 Antishock Trousers 4 High-Risk Equipment Problems 5 Product Briefi ng: Operating Tables 6 Cell Phones and Walkie-Talkies 7 Surgical Smoke Evacuation Systems
  • 21. Risk Management Operation Room Risk Management Infection Control 1 Aseptic Technique in the Operating Room 2 Preventing Nosocomial Infections 3 Sharps Disposal Units 4 AIDS Liability 5 Hand Hygiene Safety 1 Surgical Fires 2 Surgical Fire Safety Training Program 3 Disaster Planning 4 Physical Restraints 5 Ergonomics 6 Public Address System Emergency Codes 8 Violence in Healthcare Facilities
  • 22. Risk Management Operation Room Risk Management Surgery 1 Counts 2 Locating “Lost” Neurosurgical Sponges 3 Patient Positioning 4 Intraoperative Autologous Blood Transfusion 6 Surgical Drapes 7 Hypothermia Blankets 8 Electrosurgery 9 Burns during Cataract Surgery 10 Implants and Explants 11 Laparoscopic Electrosurgery Risks 12 Wrong-Site, Wrong-Procedure, and Wrong-Person Surgery 13 Bariatric Surgery
  • 23. Risk Management Operation Room Risk Management Technology Management 1 Managing Equipment Service 2 Borrowing and Lending Equipment: Strategies for Reducing Liability 3 Alternate Parts and Supplies 4 Mismatched Parts and Accessories 5 Reusing Disposable Products Device Alerts Medical Device Tracking
  • 24. Risk Management Is Risk Management Only About Safety? Is Risk Management Only Responsibility of Top Management? Answer : NO Answer : NO
  • 25. Risk Management WHEN IT COMES TO RISK MANAGEMENT, ARE YOU: A Fatalist - willing to react to events without any prior thinking A Fanatic - believing that there are no risks to manage A Pessimist - never willing to take any risks because of a strong fear of failure A Pragmatist - understanding that there is a balance between risk and reward and to identify and manage risks
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  • 27. Risk Assessment Risk Rating = Number x Severity x Likelihood Score Action to be taken Less than 10 Risk is acceptable provided cost or effort to control the risk further is very low. 11 – 20 Risk is low. Action is required to reduce the risk, although low priority. Time, effort and cost should be proportional to the risk. 21 –50 Risk is medium . Action required urgently to control. Interim measures may be necessary in the short term.
  • 28. Risk Assessment Risk Rating = Number x Severity x Likelihood Score Action to be taken 51 –100 Risk is high . Action required urgently control risks. Interim measures required in the short term. Significant effort, time etc. may have to be used to control risk. 100 + Risk totally unacceptable , immediate action required before work activity can continue.
  • 29. Risk Matrix High Likelihood Control Share Mitigate & Control Accept High Risk Medium Risk Medium Risk Low Risk Low High S e V E R I T Y
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  • 31. Impact vs. Probability Risk Assessment
  • 32. Risk Assessment Job / Facility Risk Analysis Form
  • 33. Risk Assessment Job / Facility Risk Analysis Form
  • 34. Risk Assessment Job / Facility Risk Analysis Form
  • 36. Risk Management By: Nadeem Baig HSE OFFICER ZAYED MILITARY HOSPITAL ABU DHABI – U.A.E. If you have any queries, please contact Email: [email_address] LinkedIn: http://ae.linkedin.com/pub/nadeem-baig/14/68a/515