1. Nancy Dulisse, CPC
nancydulisse@bellsouth.net • 2946 SW 12th Street, Deerfield Beach, FL 33442• 954.295.5964
A qualified candidate with a high level of integrity who achieves success through a
balance of efficiency, effectiveness and personal drive. Proven leader and manager who
excels in coaching and leading from the front while being able to manage people,
systems and processes.
Professional Expertise
Medical Office Management • Accounts Receivables • Billing & Coding • Insurance
Contracting • Credentialing •Medical Claims Resolution • Electronic Health Records
Patient Relations • Coordination of Care • Payroll & Budgeting • Strong
Organizational Skills • Energetic Problem Solver
Professional Experience
Infections Managed – Ft. Lauderdale, FL
Office Manager 2013 - Present
Colavito Chiropractic – Lighthouse Point, FL
Office Manager 2001 - 2013
Insurance Specialist 1998 – 2001
Chiropractic Assistant 1994 -1998
Professional Highlights & Accomplishments
 Contract negotiation for both new and existing insurance companies as well as
existing contract review
 Facilitate and manage facility credentialing for Physicians
 Weekly and monthly analysis of receivables with over 75% collection rate
 Responsible for daily submission of all insurance claims including billing,
coding, collections and claim denial management
 Compliance Officer for practice. Duties include: Information Security, Electronic
Health Records, Meaningful Use, PQRS, Risk Management and Business
Continuity Management
 Proficient in working with Medicare, Medicaid, General Insurance, Managed
Care, Workers Compensation and Personal Injury

2. Nancy Dulisse, CPC
nancydulisse@bellsouth.net • 2946 SW 12th Street, Deerfield Beach, FL 33442• 954.295.5964
•2•
 Compassionate liaison between patient and insurance company which enables a
clear and concise explanation of benefits to doctors and patients
 Implement and manage all administrative and operational functions of the
practice to include staff training, budgeting, daily tasks, compilation and analysis
of end of month, quarterly and year end reports
 Supervise all Prior Authorizations for specialty pharmaceutical medications,
including but not limited to Hepatitis and HIV medications
 Implemented and maintain reporting of diseases to local Public Health Agency
 Maintain and update immunization registry (Florida Shots)
 Responsible for purchasing, inventory control and price negotiation
 Adept in several medical software programs
Marketing & Community Involvement
 Creates and sustains positive relationships with referring providers
 Excellent rapport building with peers, primary care physicians, ancillary service
providers and community
 Visible and active within the community and promotes office through local
charitable events
Certifications & Education
 ICD-10 Training, AAPC, 2015
 Practice Management Course, AAPC, 2012
 Certified Professional Coder, American Association of Professional Coders 2010
 Target Coding ICD-9 Coding Diagnosis & Documentation 2009
 Coding Billing & Documentation, Cross Country Education 2007
 AccuMed Data Management Chiropractic Insurance Reimbursement 2006
 Markson Management 2000
 Berkeley College A.S. Business Management