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Hemlock Semiconductor
Digital Marketing Strategy




NEW MEDIA DRIVERS LICENSE ▫ NATASHA WHITE ▫ APRIL 16, 2012
About Hemlock Semiconductor
• What We Do
 ▫ We produce safe, sustainable, reliable, & high-purity
   polysilicon for large semiconductor, solar wafer, and
   fiber optic cable manufacturers.
 ▫ Founded in 1961
 ▫ U.S. locations in Hemlock, MI & Clarksville, TN

• Target Audience
 ▫ Manufacturers/businesses actively involved with
   HSC’s specialized polycrystalline silicon product
 ▫ Local community members
    Reputation is very important to a company as large as
     HSC. This group will be the focus of our strategy.
Campaign Challenges and Goals
• Challenges
 ▫ Our product is targeted to a small niche market,
   not to everyday consumers.
 ▫ Local community outreach and feedback can be
   difficult to achieve for a company in our industry.
 ▫ Very low social media presence
• Goals
 ▫ Engage local community via various social media
   platforms, online advertising, blogs, and mobile
   applications.
 ▫ Make HSC a world renowned name
Current Social Media Tactics
• Hemlock Semiconductor currently has the
  following:

 ▫ Website
    www.hscpoly.com gives a general overview of the
     company, history, and sustainable products.
 ▫ Twitter
    Although HSC has a twitter account, there is
     irrelevant information posted that does not engage
     the local community
 ▫ LinkedIn
HSC’s Digital Marketing Strategy


• HSC must implement a mix of strategies:

 ▫ Social Media
    Facebook, Google +, Tumblr, YouTube, Twitter,
     FourSquare, Yelp!
 ▫ Internet Marketing
    SEO/SEM via Facebook Ads & Google AdWords
 ▫ Blogging
 ▫ Mobile Marketing
    Create a mobile app, QR codes
Key Components
Social Media Platforms
(Facebook, Twitter, FourSquare, Tumblr, YouTube, Google +)
 • Utilize social media platforms to appeal to both
   audiences by giving a “sneak-peek/behind the
   scenes” tour of the company
 • Add a “human edge” to the brand
 • Examples Include:
   ▫ Employee focus interviews, sharing
     pictures/videos of employees at their jobs, product
     news, competitions, polls, live Q&A's, photos of
     new building renovations, updates on charity
     events/campaigns, and utilizing “check-ins”
Key Components (Cont.)
Online Advertising
(Google Adwords, Facebook Ads)

• Improved SEO & ability to reach people who are
  looking for them specifically
• Campaigns run on a pay-per-click format
 ▫ Advertisement reaches consumers but only paid for
   when clicked on
• Example:
        Hemlock Semiconductor in Hemlock, MI
        Polycrystalline silicon development and production
        Supplier for your semiconductor or photovoltaics business
        http://www.hscpoly.com/
Key Components (Cont.)
Mobile Marketing

• Develop an “app”
 ▫ Possible app features include: PR/news
   section, product section, communication
   section, promotional section, competitor
   section, and community outreach section.
• Create a QR code
 ▫ QR codes can be directly linked to HSC’s
   blog, twitter account, website, etc.
Digital Strategy Budget & Timeline
• Budget
 ▫ $150,000-500,000 dollars
    $90 k: Two Social media/marketing manager salaries
      Create/maintain Twitter, Facebook, Google+, a blog, and any other
       social media presence
    ~ $40 k: Run Google AdWords & Facebook Ad campaigns
      Approximate budget of $50/day ($2 bids/keyword)
    ~ $10 k: Develop an App
    Free: Create and maintain a QR code.
• Timeline
 ▫ Continuous user-generated content
 ▫ Since this is a pretty steady industry, peaks are not common
    Holidays, Festivals, local events, and summer months would be
     most popular.
Measuring for Success
• Google Analytics
  ▫ Tracks a variety of metrics
    from page visits to time spent
    on each page
• Facebook Ads Manager
  ▫ Data on impression, “likes”,
    and clicks
  ▫ Age, gender, location
    information
• Increase in “likes”, +1’s, re-
  tweets, check-ins, followers,
  and website/blog hits, hits on
  YouTube.

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ADV 420 Project - Hemlock Semiconductor Digital Marketing Strategy

  • 1. Hemlock Semiconductor Digital Marketing Strategy NEW MEDIA DRIVERS LICENSE ▫ NATASHA WHITE ▫ APRIL 16, 2012
  • 2. About Hemlock Semiconductor • What We Do ▫ We produce safe, sustainable, reliable, & high-purity polysilicon for large semiconductor, solar wafer, and fiber optic cable manufacturers. ▫ Founded in 1961 ▫ U.S. locations in Hemlock, MI & Clarksville, TN • Target Audience ▫ Manufacturers/businesses actively involved with HSC’s specialized polycrystalline silicon product ▫ Local community members  Reputation is very important to a company as large as HSC. This group will be the focus of our strategy.
  • 3. Campaign Challenges and Goals • Challenges ▫ Our product is targeted to a small niche market, not to everyday consumers. ▫ Local community outreach and feedback can be difficult to achieve for a company in our industry. ▫ Very low social media presence • Goals ▫ Engage local community via various social media platforms, online advertising, blogs, and mobile applications. ▫ Make HSC a world renowned name
  • 4. Current Social Media Tactics • Hemlock Semiconductor currently has the following: ▫ Website  www.hscpoly.com gives a general overview of the company, history, and sustainable products. ▫ Twitter  Although HSC has a twitter account, there is irrelevant information posted that does not engage the local community ▫ LinkedIn
  • 5. HSC’s Digital Marketing Strategy • HSC must implement a mix of strategies: ▫ Social Media  Facebook, Google +, Tumblr, YouTube, Twitter, FourSquare, Yelp! ▫ Internet Marketing  SEO/SEM via Facebook Ads & Google AdWords ▫ Blogging ▫ Mobile Marketing  Create a mobile app, QR codes
  • 6. Key Components Social Media Platforms (Facebook, Twitter, FourSquare, Tumblr, YouTube, Google +) • Utilize social media platforms to appeal to both audiences by giving a “sneak-peek/behind the scenes” tour of the company • Add a “human edge” to the brand • Examples Include: ▫ Employee focus interviews, sharing pictures/videos of employees at their jobs, product news, competitions, polls, live Q&A's, photos of new building renovations, updates on charity events/campaigns, and utilizing “check-ins”
  • 7. Key Components (Cont.) Online Advertising (Google Adwords, Facebook Ads) • Improved SEO & ability to reach people who are looking for them specifically • Campaigns run on a pay-per-click format ▫ Advertisement reaches consumers but only paid for when clicked on • Example: Hemlock Semiconductor in Hemlock, MI Polycrystalline silicon development and production Supplier for your semiconductor or photovoltaics business http://www.hscpoly.com/
  • 8. Key Components (Cont.) Mobile Marketing • Develop an “app” ▫ Possible app features include: PR/news section, product section, communication section, promotional section, competitor section, and community outreach section. • Create a QR code ▫ QR codes can be directly linked to HSC’s blog, twitter account, website, etc.
  • 9. Digital Strategy Budget & Timeline • Budget ▫ $150,000-500,000 dollars  $90 k: Two Social media/marketing manager salaries  Create/maintain Twitter, Facebook, Google+, a blog, and any other social media presence  ~ $40 k: Run Google AdWords & Facebook Ad campaigns  Approximate budget of $50/day ($2 bids/keyword)  ~ $10 k: Develop an App  Free: Create and maintain a QR code. • Timeline ▫ Continuous user-generated content ▫ Since this is a pretty steady industry, peaks are not common  Holidays, Festivals, local events, and summer months would be most popular.
  • 10. Measuring for Success • Google Analytics ▫ Tracks a variety of metrics from page visits to time spent on each page • Facebook Ads Manager ▫ Data on impression, “likes”, and clicks ▫ Age, gender, location information • Increase in “likes”, +1’s, re- tweets, check-ins, followers, and website/blog hits, hits on YouTube.