1. Nathan Malone
220 N. Washington St. Apt. 2
Denver, CO 80203
(405) 706-6042
natepj13@gmail.com
C A R E E R O B J E C T I V E
• Highly motivated and enthusiastic professional with an extensive background in clinic management, EMR
training and operational communications. Seeking an opportunity in a challenging and fast paced
environment to use my skill and years of experience to help grow the organization and its people.
W O R K E X P E R I E N C E
SCL HEALTH, Wheat Ridge, CO
Practice Administrator, Heart Institute of Colorado, July 2016 - Present
•
INTEGRIS CARDIOVASCULAR PHYSICIANS, Oklahoma City, OK
Epic Credentialed Trainer (Cadence, PB), Sep 2015 – July 2016
• Cadence Classroom training. Taught scheduling, registration, and referrals workflow courses.
• Assisted Cadence ID with curriculum optimization and development, and playground exercise
testing
• Developed and led specialty workflow training for staff at ICP to demonstrate complete workflow
applications.
• Provided at the elbow support for Go-Live support for Cadence, Ambulatory, and physician
support.
HIM Manager, Communication & Training Manager, Mar 2012 – July 2016
• Recently completed EPIC Credentialed Trainer program in preparation for Super User and End
User training for INTEGRIS Health EPIC Go-Live on Dec. 1st, 2015.
• Work closely with the ICP Operational Readiness owner to validate workflows and processes, and
coordinate and facilitate communications between Physicians, staff, and appropriate EPIC build
team members
• Design and implement training materials and curriculum, conducting training classes, and
updating workflows and processes relating to changes in Meaningful Use and PQRS measures
within current EMR
• Coordination and facilitation of training and orientation for all new employees, and training
updates for all current employees on a recurring basis.
• Ensuring communication of organizational information, training materials, and
process/workflow changes are communicated to all employees within ICP.
• Management of HIM department and electronic document imaging staff for Cardiovascular
Clinic.
• Oversee the proper release of medical records to ensure proper compliance with all HIPAA rules
and regulations.
• Successfully developed and implemented an organization wide centralized document scanning
workflow, ensuring accurate and uniform document imaging and filing.
• Management of several projects within ICP to include office and building moves, clinic
renovations, and implementation of electronic health record.
3601 Willow Springs Drive Oklahoma City, Oklahoma (405) 706-6042 natepj13@gmail.com
2. Clinic Manager, Jul 2009 – Apr 2015
• Member of development, implementation, and staff and physician training team for company
electronic health record (Allscripts).
• Developed workflows and training materials for presentatuon and optimization for clinical staff
and physicians.
• Successful management and operation of Northwest Internal Medicine Clinic
• Effectively manage and forecast operational and capital budgets each fiscal year, including
forecasting patient volumes to account for peak and low volumes to align with organizational
revenue goals.
• Lead and support all clinic staff and personnel, including support, coaching, disciplinary actions,
timekeeping, scheduling, and maintaining morale and teamwork, and working to improve patient
satisfaction goals.
• Training of all new staff to ensure clinic operates in an efficient manner and maintaining
excellent patient care and experiences.
Assistant Manager, Aug 2007 – Jul 2009
• Assisted Arrhythmia Clinic Director on personnel issues, timekeeping, scheduling, and coverage
for the clinic.
• Trained new staff on essential job functions.
• Scheduled for traveling mobile nuclear perfusion techs, as well as traveling with mobile nuclear
team to outreach clinics to perform stress tests
Lead Cardiovascular Tech, Feb 2005 – Aug 2007
• Trained all new staff on perfusion stress test procedures and protocols, along with procedures for
24/48 hour holter monitors, event monitors, tilt table tests, and nuclear perfusion stress tests.
E D U C A T I O N
Southern Nazarene University, Bethany, OK
Master of Business Administration Candidate - Health Care Administration, Expected graduation, July
2017
Southern Nazarene University, Bethany, OK
Bachelor of Science - Organizational Leadership, Jul 2015
A D D I T I O N A L S K I L L S
• Credentialed Trainer Cadence and Professional Billing.
• Extreme comfort in training physicians, nurses, clinical, and medical staff.
• Experienced in training physicians and nurses on various EMR application functions and
platforms.
• Excellent interaction skills in supporting end users.
• Excellent communication skill that can interface well with all levels of an organization.
• Experience with Allscripts
• Able to perform multiple tasks independently with minimal supervision.
3601 Willow Springs Drive Oklahoma City, Oklahoma (405) 706-6042 natepj13@gmail.com